Originally Posted by Boomstick0

I went the other way. I had a '10 CTS which was a total money pit, traded it before something else went for a '11 Dodge Charger which wasn't much better and ended up with a '07 RL which I think is a keeper.

My experience with GM dealers has been avoid the dealer at all cost, even if it's under warranty. Every single time I would bring it in with a problem, they would do some half ass job to fix it which didn't even fix it and break something else. Then the next time I would bring it in, they wouldn't have the staff to work on the car or give me some bullshit excuse until my warranty expired and they're off the hook. I even tried different dealers. GM did nothing to make it right either. Lesson learned: I will service with the mechanic I've for 15 years, and would have been better off bring it to him and paying for it.

Honestly, I paid more in gas driving back and forth to the nearest GM dealers than I would have paid him to fix it right the first time and that is the honest truth. I would never let any of the GM dealers within 100 mils touch my car ever again. I also have a few backups if he's busy that I can use as well.

Good luck. I hope yours is much better than mine.

Originally Posted by GoHawks

My '12 AWD coupe (non-V) had a couple of minor issues, but the dealer experience was terrible.

When I got the V, I started going to a different dealer and have had a much better experience, but admittedly I have not had to visit the dealer beyond a bad O2 sensor early on and regular maintenance.

Originally Posted by projektvertx

Side topic, but was the first dealer you went to Prestige Cadillac?? I've heard from a friend who owned an STS for 8 years that their service went way downhill when they switched their name from Rinke(?). That made him switch to Lafontaine Cadillac for service.