Where is Acura in this chart?
is it really a surprise?
Honda has been resting on its laurels for the past 10 years now.
we can see from the management shake up that the QC process isnt up to par, leading to poor reliability.
Honda has been resting on its laurels for the past 10 years now.
we can see from the management shake up that the QC process isnt up to par, leading to poor reliability.
So for all the new Acura owners who keep saying "I bought an Acura because of Acura reliability", who would then get butt hurt when I told them that Acura is no longer reliable as it once was in the 80s, 90s and early 00s-
I told you so.
I told you so.
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"We excluded Jaguar, Land Rover, Mitsubishi, Scion, Smart, and Tesla because we lack data on two or more of their models."
Highlights From Consumer Reports' 2015 Annual Auto Reliability Survey - Consumer Reports
Highlights From Consumer Reports' 2015 Annual Auto Reliability Survey - Consumer Reports
Just like they argue it will cost so much money to give acura a rear view camer that is not from 1988 graphics
I know people who had failed odyssey tranny, failed tl tranny, and now bought tlx even knowing issues
I had acuras in the 90s and 00 and moved away to Lexus due to the issues. Now that I am looking to replace my tsx wagon I won't even look at the odyssey due to tranny issues
Some people Learn fr mistakes, others continue to repeat them....
Ive always been a budget minded person that sees a lot of value in Honda.
However; the 3G TL is my first and probably last Acura/Honda
Great car that I will hold on to for another 10 years, but as far as the new stuff coming out from Honda/Acura...they all suck and is suffering from poor QC.
there are other GREAT VALUE branded vehicles that do EVERYTHING and more than Acura does.
However; the 3G TL is my first and probably last Acura/Honda
Great car that I will hold on to for another 10 years, but as far as the new stuff coming out from Honda/Acura...they all suck and is suffering from poor QC.
there are other GREAT VALUE branded vehicles that do EVERYTHING and more than Acura does.
My first problem with this CR chart is the lack of details. I prefer to use their annual report that has per model and then the different areas. They made it very clear when Ford released Ford Sync /Touch that many of the issues were with people complaining about the electronics and not that they did not work, but that they were confusing and difficult to use. I do not consider that a reliability issue. I am not defending Honda/Acura, just saying I take this list with a grain of salt. If you saw the interview CR did they even stated tech has been a factor and used the analogy that a car life cycle is 7+ years and what you you think of your smartphone if it were 7 years old, that it was garbage! While I don't keep cars very long, I have had a few to around 40-45K and all have been very reliable, my Infiniti had one sensor go bad in 45K miles. Now all my 3G TLs and even the Infiniti had rattles that needed to be quieted, but I consider that less a reliability issue vs a QA or poor design issues. To me reliability issues are thinsg that prevent me from using the car.
Last edited by KeithL; Oct 21, 2015 at 11:14 AM.
I agree with Keith. You gotta look behind the numbers. Many years ago, CR really dinged a Ford model because the radio was 'weak'. That was their only complaint. BFD. Also, CR surveys are based on responses from their readers so they're pretty much a self selected population. CR is a source for info but needs to be taken in perspective.
Technology life cycle, durability, and reliability seems to get shorter and shorter every year? It is amazing a car can work for 5-8 years without major issues most cases with vehicles being maxed out with technology and safety features, consumers wanting more each year, sagging profits, and out sourcing to +20 companies/countries for every part.
Don't see much improvement on this list for most car manufacturers any time soon. The few advantages with Acura is the extra warranty period compared to Honda. The extra time and extended TSB warranties has kept my repair cost down when I'm under 100,000 miles.
Don't see much improvement on this list for most car manufacturers any time soon. The few advantages with Acura is the extra warranty period compared to Honda. The extra time and extended TSB warranties has kept my repair cost down when I'm under 100,000 miles.
Last edited by mrgold35; Oct 21, 2015 at 11:45 AM.
"We excluded Jaguar, Land Rover, Mitsubishi, Scion, Smart, and Tesla because we lack data on two or more of their models."
Highlights From Consumer Reports' 2015 Annual Auto Reliability Survey - Consumer Reports
Highlights From Consumer Reports' 2015 Annual Auto Reliability Survey - Consumer Reports
CR is merely reporting the information given to them - customer feedback. Your comment would be a valid argument if nobody else offered touch screen technology. It could still be a good argument if you took the point of view that other manufacturers make more user-friendly (i.e. easier to use) touchscreen technology than acura thus making acura's touch screen more difficult to use.
Also to put things in perspective they usually point out that tha gap from best to worst is not as bad as it looks. Also compared to cars 20 years ago today,s cars are virtually trouble free, and there was not much tech in those cars ;-)
Points, condenser and a carburetor with some spark plugs and wires...
Points, condenser and a carburetor with some spark plugs and wires...
x2. Statistics are funny. You make some pie charts and stuff it in people's face, and they'll eat it up. Based on CR's own scaling method, Tesla's model S would be in the lower quartile. It was also recommended by CR before it was retracted. Go figure.
You also have to keep in mind that different brands attract different types of people. I mean just look at people complaining about Acura "missing" certain items or features. I think the funniest one are the people complaining about the lack of a spare tire.
Mine came with a full sized spared tire under a sound insulated trunk floor.
There's no way Audi is near the top for reliability. Know many Audi owners with frequent costly repairs.
Consumer Reports is not completely reliable. The more reliable survey is JD Power & Associates.
There's no way Audi is near the top for reliability. Know many Audi owners with frequent costly repairs.
Consumer Reports is not completely reliable. The more reliable survey is JD Power & Associates.
The lack of a V8 has really hurt them.
Honda/Acura do not understand what real luxury buyers want in flagship cars
If I want to look at 5 year history I look at annual CR Auto issue where they go model by model with various components and usually go back 5-6 years, you start to see trends that way and know what you can generally expect from a specific car. It is still very reliant on subscriber feedback, but at least the polling pool is large and at that point covers many years of specific models. It is hard to lump all models of a single make into one bucket, unless of course you are Fiat/Chrysler ;-) But then again I bet they have some decent models in there somewhere.
There is another way to determine reliability: look to the market. The resale value of the vehicle that is. The RDX has the best resale value in its class. The Audi and other german luxury brands lose most of their value because they don't work well after the warranty expires.
Agreed. I hate lack of spare, so I bought the option, but I dont consider that a reliability issue, I consider it a cheap way to save money and shave a few pounds for EPA MPG testing.
I agree on Audi, the only reason I bought my A6 was based on years of CR data is was the most reliable Audi, but the A4 is horrible in reliability. As for JD Powers I do not agree, the more popular JD Powers published stats are the "initial quality" which is first 90 days of ownership. That report will so major initial issues but give me no indication how reliable the car will be over say 3-5 years of ownership.
If I want to look at 5 year history I look at annual CR Auto issue where they go model by model with various components and usually go back 5-6 years, you start to see trends that way and know what you can generally expect from a specific car. It is still very reliant on subscriber feedback, but at least the polling pool is large and at that point covers many years of specific models. It is hard to lump all models of a single make into one bucket, unless of course you are Fiat/Chrysler ;-) But then again I bet they have some decent models in there somewhere.
I agree on Audi, the only reason I bought my A6 was based on years of CR data is was the most reliable Audi, but the A4 is horrible in reliability. As for JD Powers I do not agree, the more popular JD Powers published stats are the "initial quality" which is first 90 days of ownership. That report will so major initial issues but give me no indication how reliable the car will be over say 3-5 years of ownership.
If I want to look at 5 year history I look at annual CR Auto issue where they go model by model with various components and usually go back 5-6 years, you start to see trends that way and know what you can generally expect from a specific car. It is still very reliant on subscriber feedback, but at least the polling pool is large and at that point covers many years of specific models. It is hard to lump all models of a single make into one bucket, unless of course you are Fiat/Chrysler ;-) But then again I bet they have some decent models in there somewhere.
The current Acura lineup is awesome! Also the 2017 NSX is coming out soon. Acura is on the rise. They don't have a v8 because only 0.1% of buyers would consider buying such a gas guzzler.
While I agree that in the past the lack of RWD and a V8 were considered requirements of a luxury car. They do have the opportunity to take advantage of the down sizing of engines. The Germans are abandoning V8 on everything except there higher end cars and I suspect in a few years twin inducted V6 will be the high end. If Acura did Turbo V6 SH-AWD RLX and cleaned up the RLX a little they may have had more success, but no one really takes a $60K FWD sedan serious as a luxury plate.
Luxury cars in the near future will have small displacement forced induction engines coupled with electric motors. You will see 2.0L 4's that are supercharged with twin turbo's capable of 450 HP coupled with an electric motor 530 HP++. They will get 40+ mpg at a steady cruise speed of 70 mph, around town use the electric motor when HP is not needed and gas mileage is usually the worst. Step on the gas V8 power and V8 gas mileage when you do, sorry forced induction has horrible gas mileage when you continually spool the turbo's. The power will be seamless, zero lag with a super charger delivering power the instant you step on the gas, sequential turbo's taking it from there. Combine that with the increasing tech, future cars will complicated, but forced induction is reliable.
While I agree that in the past the lack of RWD and a V8 were considered requirements of a luxury car. They do have the opportunity to take advantage of the down sizing of engines. The Germans are abandoning V8 on everything except there higher end cars and I suspect in a few years twin inducted V6 will be the high end. If Acura did Turbo V6 SH-AWD RLX and cleaned up the RLX a little they may have had more success, but no one really takes a $60K FWD sedan serious as a luxury plate.
IMHO offering your FLAGSHIP in a cut down FWD version. I mean seriously now... What were they thinking?
Last edited by YeuEmMaiMai; Oct 23, 2015 at 02:29 AM.
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