2017 RDX with tech/text messaging
#1
2017 RDX with tech/text messaging
I just purchased/leased a 2017 RDX with tech package. I have an LG V10. I cannot get the text messaging feature to work. Everything else is fine but no text message pop-ups at all. Two salespersons at the dealership who were supposedly trained in this package couldn't figure it out. A tech at Acura tech support also couldn't figure it out after an hour on the phone.
By comparison, I also leased a 2016 Toyota Highlander and the text message function works perfectly. So, I know it is an Acura problem.
Has anyone else had this issue?
By comparison, I also leased a 2016 Toyota Highlander and the text message function works perfectly. So, I know it is an Acura problem.
Has anyone else had this issue?
#3
Unfortunately, I already checked that and the option to have access to messaging was okay. It's strange because it shows an envelope in the upper screen indicating that I have an email, which I don't care about at all. However, it will not display a pop up/drop down when I get a text message.
#4
Unfortunately, I already checked that and the option to have access to messaging was okay. It's strange because it shows an envelope in the upper screen indicating that I have an email, which I don't care about at all. However, it will not display a pop up/drop down when I get a text message.
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johnjrval424 (01-31-2017)
#5
make sure you have notifications turned on in your bluetooth settings for handsfree link. also make sure the text messaging is map to the IOS in phone settings. i havent had a issue with the Tech package receiving text messages with any phones. iphones have some issues with the base model.
#6
make sure you have notifications turned on in your bluetooth settings for handsfree link. also make sure the text messaging is map to the IOS in phone settings. i havent had a issue with the Tech package receiving text messages with any phones. iphones have some issues with the base model.
I'm not sure about this: "make sure the text messaging is map to the IOS in phone settings." Where would I find that?
Thanks for everyone's suggestions - I really hope to get this figured out very soon.
#7
I had similar problem with HTC M9 (I think) just would not sync the text. I've googled the problem and came across the post that said "I've deleted my MMS messages and it started working". I did the same thing, deleted all multimedia messages and text started working... until the next MMS. Once deleted, it would start work again.
On the other hand I also used Sony and Samsung without any issues.
Hope that helps.
On the other hand I also used Sony and Samsung without any issues.
Hope that helps.
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#8
I had similar problem with HTC M9 (I think) just would not sync the text. I've googled the problem and came across the post that said "I've deleted my MMS messages and it started working". I did the same thing, deleted all multimedia messages and text started working... until the next MMS. Once deleted, it would start work again.
On the other hand I also used Sony and Samsung without any issues.
Hope that helps.
On the other hand I also used Sony and Samsung without any issues.
Hope that helps.
I'm stopping just short of saying that I may begin regretting my decision to purchase this Acura (my first) given that they have not been much help in getting this resolved. I realize that the feature may not seem very important in the scheme of things but it burns me that they claim to have a premium product, for which you pay a premium price, and then it doesn't work - and the only answer I seem to get from them is either silence (dealership) or "I don't know" (Acura Tech Support).
Thanks for letting me vent.
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johnjrval424 (01-31-2017)
#10
I just purchased/leased a 2017 RDX with tech package. I have an LG V10. I cannot get the text messaging feature to work. Everything else is fine but no text message pop-ups at all. Two salespersons at the dealership who were supposedly trained in this package couldn't figure it out. A tech at Acura tech support also couldn't figure it out after an hour on the phone.
By comparison, I also leased a 2016 Toyota Highlander and the text message function works perfectly. So, I know it is an Acura problem.
Has anyone else had this issue?
By comparison, I also leased a 2016 Toyota Highlander and the text message function works perfectly. So, I know it is an Acura problem.
Has anyone else had this issue?
#11
That is an interesting theory. While we were at the dealership and the two salespersons were trying to get it to work, we sent text messages to each other in the car and they still wouldn't come through. I had the same phone then that I do now. I was going to test another phone this afternoon with my employee but we ran out of time. I may try it later this week and see what happens.
#13
Agreed. I may contact another dealership outside of this area and see if someone will talk to me about it. Maybe the guys at my dealership don't know what they are doing. Hopefully, I'll get an answer soon.
#14
You might have already done it, but just in case please delete the phone from the car, reboot the phone and re- pair them a few times. It worked for me. I assume you have turned in the
"Notifications" on the iPhone. I feel for you but can sssure you that it works in RDX.
"Notifications" on the iPhone. I feel for you but can sssure you that it works in RDX.
#15
If you are ultimately unable to get the RDX to handle the functionality, you can just let the phone handle the message reading/composing duties. This is what I do with my car and it works just fine. Windows Phone will ask if I want to read or ignore and if I want to reply after reading it.
#16
Although I followed your advice (I've done this about 7 times now), it still doesn't work. I have an Android - not an iPhone - but I don't think it matters at this point. Thanks for your suggestion.
#17
If you are ultimately unable to get the RDX to handle the functionality, you can just let the phone handle the message reading/composing duties. This is what I do with my car and it works just fine. Windows Phone will ask if I want to read or ignore and if I want to reply after reading it.
#18
Yeah, I know it sucks but, with so many permutations of Android out there, issues are bound to arise. Some people have gotten issues like this to resolve by flattening their phones (factory reset( and then pairing...
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johnjrval424 (02-04-2017)
#20
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Marshall Ramsey Berra (08-30-2017)