Stop complaining and do somthing!

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Old Dec 18, 2001 | 08:30 PM
  #1  
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Stop complaining and do somthing!

If you want to do something about the tranny problem, then you must take the right steps. The first step is to make the National Highway Traffic Safety Administration (NHTSA) aware of the problem. On their site, you can search for a vehicle's recalls, technical service bulletins and most importantly, let them know about safety problems with our vehicles. There's only one abstract complaint for CL's, but two people have already filed complaints about TL transmissions.

http://www.nhtsa.dot.gov/cars/problems

Go to link and select "Vehicle Owners' Questionnaire", then complete the defect notice. I just did mine and it's being processed.

If we want to get Acura's attention, how about NHTSA getting 40 to 50 complaints at one time about Acura transmissions failing. Also, this will help with all lawsuits. I have arbitration on my Lemon Law case in January and I would like to be able to run a report to show the arbitrators how many problems there are.

Once you have submitted your complaint, let me know the "ODI Number" which is the confirmation number and I will personally follow up on everyone's to make sure it is reported.
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Old Dec 18, 2001 | 08:51 PM
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Done.

ODI Number: 755803

Thanks!
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Old Dec 18, 2001 | 09:00 PM
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That's a start. Trust me, as a lawyer, these reports are taken seriously. I personally have used NHTSA findings in cases before.
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Old Dec 18, 2001 | 09:08 PM
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u seem right and we should all do that
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Old Dec 18, 2001 | 09:19 PM
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Finally something valid in regards to taking this tranny defect situation to an end.
Maybe make this a sticky? The only problem is we don't know how many CLs off this board are having trouble. Even if alot are, how do they know to file a report with the NHTSA?
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Old Dec 18, 2001 | 09:20 PM
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Old Dec 18, 2001 | 09:21 PM
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Originally posted by Type S
u seem right and we should all do that
Why the hell should i do it? - i don't have any problems, nor do i go looking for them

if i were you i would trade the car and quit the forum
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Old Dec 18, 2001 | 09:25 PM
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You only file a complaint if you have or have had your tranny replaced. You don't file a report because of hearsay. This is a means to an end. It's the first step towards a recall or at least a global extended warranty for the transmissions.
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Old Dec 18, 2001 | 09:27 PM
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By the way acura_service, if you read the post, you would see I don't need to trade in the car. It will be Acura's car come January because I have Lemon Law'd it. Now it's just principle because Acura has a major problem with the trannys and they're trying to hide it. I'm going to do what I can to surface this problem.
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Old Dec 18, 2001 | 09:37 PM
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Hey man - come on now. I understand that you take some of this to heart cause your livelihood depends on Acura, but there are people here who are, to say the least, disapointed in having our expectation of a "typical Honda ownership" dashed due to a tranny dying. We all have our allegiances here - most of us are to Honda / Acura as well. Don't take this personally - we just bitch and complain about this stuff here so we can talk it out and get it off our chest.

Just remember - it's all good.

Originally posted by acura_service


Why the hell should i do it? - i don't have any problems, nor do i go looking for them

if i were you i would trade the car and quit the forum
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Old Dec 18, 2001 | 10:22 PM
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ODI Number: 755806
01'-S
DOP: 5/00
Miles:10,500
All stocks except sways & stereo.
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Old Dec 19, 2001 | 05:36 AM
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Originally posted by autoxCLS
Hey man - come on now. I understand that you take some of this to heart cause your livelihood depends on Acura, but there are people here who are, to say the least, disapointed in having our expectation of a "typical Honda ownership" dashed due to a tranny dying. We all have our allegiances here - most of us are to Honda / Acura as well. Don't take this personally - we just bitch and complain about this stuff here so we can talk it out and get it off our chest.

Just remember - it's all good.

Actually, My livelyhood depends on Mercedes Benz which is doing fantastic sales and service wise so far, we have not slowed down since last year, were even busier than in the summer, but i can understand frustration, i just don't like all the talk about a recall and class action suits because even though some of you have had a transmission problem, its not "common" - now i would not want to be one of the people who have the issue, i guess i just talk/type defensivly because some of the posts on this are getting out of had with some of the demands, let me assure you acura is working on this - as does any mfg with any sort of an issue, - there are too many people crying recall and class action suit that have not had any problems, some of the people on this board seem to be wishing problems on themselves by thinking just because others have a problem they will have it too, i've been presented bullitens from the internet (not in benz - but when i wrote service for GM and also with Chrysler) for issues when people did not have any symptoms, people would say, i want you to repair this becuse its a problem with my car, even though they did not have the problem, if you have an issue it should be reported to the service dep't and repaired, but please don't go looking for problems. Lets just all Enjoy our cars - i quite getting upset over a car, its not worth it, as long as it gets fixed and everthing works out in the end, i'm sure nobody plans the lemon law when they first purchase the car, but if you have to do that it is your legal right and i don't fault anyone for doing it, if you indeed have the problems to back it up, i hope your new vehicle works out for anyone going through this - if the new one works out good, then the system worked for you the way it is supposed to and hopefully it will renew your faith in the company we all love here - just my .02 cents
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Old Dec 19, 2001 | 08:10 AM
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Cool beans. I like those C320s.
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Old Dec 19, 2001 | 10:18 AM
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Originally posted by acura_service
Actually, My livelyhood depends on Mercedes Benz which is doing fantastic sales and service wise so far, we have not slowed down since last year, were even busier than in the summer, but i can understand frustration,
Too bad Chrysler is wiping out Mercedes NA revenue.

i just don't like all the talk about a recall and class action suits because even though some of you have had a transmission problem, its not "common"
What does it take for you to define the issue as "common?"

Upon what information have you arrived at the characterization that the issue is not "common?" Care to provide the VIN numbers of the vehicles that are affected as opposed to those vehicles that are not affected???

- now i would not want to be one of the people who have the issue, i guess i just talk/type defensivly because some of the posts on this are getting out of had with some of the demands, let me assure you acura is working on this - as does any mfg with any sort of an issue, - there are too many people crying recall and class action suit that have not had any problems, some of the people on this board seem to be wishing problems on themselves by thinking just because others have a problem they will have it too,
Actually, some of us are pissed off by the fact that Acura has not been completely honest in explaining why transmissions are failing on first year cars. I have noted that various Acura shills, for example, run around suggesting that transmission fluid contamination is the issue. Those that heed this sage advice are then extorted for a transmission fluid changeout at local dealers several months and thousands of miles ahead of schedule, never knowing if this is the real issue. Next I expect to see advice that we regularly use a special Acura transmission fluid additive that not only repairs our transmissions, but also enables a hidden 6th gear.

i've been presented bullitens from the internet (not in benz - but when i wrote service for GM and also with Chrysler) for issues when people did not have any symptoms, people would say, i want you to repair this becuse its a problem with my car, even though they did not have the problem,
This is the part about dealing with Acura service I enjoy the least, the excessive use of the CND after minmal examination to avoid doing warranty work. Has it ever occured to you that perhaps the folks that come in for warranty service FIRST observed the issue and THEN looked for corroboration online? Did it ever cross your mind that an intermittent issue requiring correction may exist that will not become evident on a 5 minute "test drive?"

I suspect the answer is no.

Hell, the original reason I came to this forum was to see if other folks were having the same problems with the transmission, the seatbelts, the rattles, etc. Guess what? They do.


QuickSilver
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Old Dec 19, 2001 | 11:23 AM
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Ive filed my report with the NHTSA. Thanks for the info. Hopefully if enough of us with failed trannies do this, something will be done.

Mark Johnson
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Old Dec 19, 2001 | 03:36 PM
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I'll go onto the usenet and post a message int he Chrysler and GM groups asking how many people had trouble with their trannies and didn't have mods. We'll see how many responses I get. I'll probably get flamed too... Oh well. I'm not aware of any recalls that don't involve safety issues. Are there any precedents (sp?) in regards to this type of thing? Anyone have access to lexis-Nexis?
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Old Dec 19, 2001 | 04:05 PM
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You compare Acura to the freaken Chrystler and GM?????
You can't even compare them
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Old Dec 19, 2001 | 06:25 PM
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Originally posted by QuickSilver



What does it take for you to define the issue as "common?"
My definition of "common" will be different from yours, and the Mfg

Originally posted by QuickSilver

Upon what information have you arrived at the characterization that the issue is not "common?" Care to provide the VIN numbers of the vehicles that are affected as opposed to those vehicles that are not affected???
Do you care to provide VIN numbers? neither one of us have any other than our own, as stated in the poll, out of 18 people who took the poll, 15 have had no problems, 2 have had more than one replaced, and 1 has had more than 3 - this is very inaccurate if you count the number of people registered here with Cl's vs how many have taken the poll,

Originally posted by QuickSilver

Actually, some of us are pissed off by the fact that Acura has not been completely honest in explaining why transmissions are failing on first year cars. I have noted that various Acura shills, for example, run around suggesting that transmission fluid contamination is the issue. Those that heed this sage advice are then extorted for a transmission fluid changeout at local dealers several months and thousands of miles ahead of schedule, never knowing if this is the real issue. Next I expect to see advice that we regularly use a special Acura transmission fluid additive that not only repairs our transmissions, but also enables a hidden 6th gear.
Acura is not required to share there information with you, however every dealer has a binder with Acura Policies and Procedures

Originally posted by QuickSilver

This is the part about dealing with Acura service I enjoy the least, the excessive use of the CND after minmal examination to avoid doing warranty work. Has it ever occured to you that perhaps the folks that come in for warranty service FIRST observed the issue and THEN looked for corroboration online? Did it ever cross your mind that an intermittent issue requiring correction may exist that will not become evident on a 5 minute "test drive?"

I suspect the answer is no.
i take it you did take the time to "duplicate" your intermitant concerns to a technician before you left your car at the dealership didn't you? - if a problem cannot be duplicated, do you expect a replacement vehicle?, a new engine? new interior? it would be anyones guess at the repair - including yours

Originally posted by QuickSilver

Hell, the original reason I came to this forum was to see if other folks were having the same problems with the transmission, the seatbelts, the rattles, etc. Guess what? They do.
i have had no such problems, others have also stated this

I did not hear your answer on wheather or not you have had a transmission problem or a replacement installed?
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Old Dec 19, 2001 | 06:57 PM
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Originally posted by acura_service
i take it you did take the time to "duplicate" your intermitant concerns to a technician before you left your car at the dealership didn't you? - if a problem cannot be duplicated, do you expect a replacement vehicle?, a new engine? new interior? it would be anyones guess at the repair - including yours
See my "Acura Service Experience - Top 10 List" post in Car Talk for details. The Acura approach was to take a 5 minute test drive that did not simulate the conditions I described.

Seems to me the right thing to do would have been to provide a loaner and then actually try to simulate the problem as described.

I did not hear your answer on wheather or not you have had a
transmission problem or a replacement installed?
Might have been difficult to hear when my response was written.

The answer is yes, the very first thing I reported to the dealer the second day I owned this wonderful vehicle was a transmission problem, although not a transmission failure.



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Old Dec 19, 2001 | 07:04 PM
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Keep the ODI numbers coming. It only takes five minutes to make the complaint. I'll call NHTSA tomorrow to find out what the turn around time is from the time the complaint is made until it shows up during a search in the "Consumer Complaint" section.
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Old Dec 19, 2001 | 07:18 PM
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Originally posted by QuickSilver


The Acura approach was to take a 5 minute test drive that did not simulate the conditions I described.

Seems to me the right thing to do would have been to provide a loaner and then actually try to simulate the problem as described.

The answer is yes, the very first thing I reported to the dealer the second day I owned this wonderful vehicle was a transmission problem, although not a transmission failure.
QuickSilver
'01 CL-S (No Mods)
did you drive? - if not you should have.
how long is enough, 1,2,3,4 hours, would you pay the technicians time if the end result was you driving and not duplicating the concern?

ask them for a loaner. i'm sure they would give you one

maybe your "symptom" is not transmission related and being caused by something else, and exhibiting a feeling that you think is transmission related - or possibly you are correct - (its one or the other)

as for the saturday we don't like to do warranty work, as pointed out in your thread the issue is more so with this dealer, but alot of dealers don't like to get involved with warranty work on a saturday, before you flame i'll explain why, it simply snowballs, most dealers are not open a full day on saturday, and most with rotating limited staff, (i know not your problem) however with a full staff monday through friday it might be in your best interest to have the work done then, some things may be very minor and repaired on a saturday, others may seem minor to you but may be very involved and may not be completed on a saturday, there is the possibility that a part may be needed but not in stock, and another acura dealer (that is a phone call away) may not be open on saturdays - saturdays at most dealers are made for convienence - more so service and quick items, most people wait for the repairs, and they want to get in and out quick,
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Old Dec 19, 2001 | 09:26 PM
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Originally posted by russianDude
You compare Acura to the freaken Chrystler and GM?????
You can't even compare them

Yes... I can... The 300m costs more than the TL. Also, if you want to see if its at all possible to win a lawsuit in this sort of thing we need to see if its been done before.
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Old Dec 19, 2001 | 09:38 PM
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Here is a post from onme Chrysler tranny ptoblem...
From: "Pickel Pete" <spam@yahoo.com>
Newsgroups: rec.autos.makers.chrysler
Subject: '94 Intrepid Transmission 4 Spd
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My 94 intrepid with 4 Spd & 3.3, Today for the first time, on my way home
from work (raining) at about 60 km/h my fuel light would light and my car
would jusmp into first ( so it felt like ) and back to normal a second
later... It did this 3-4 times... I stopped, shut it off and restarted
again and got home with no other sign of problems... Sign of trouble, oil
change,.. sound familiar? Any help is greatly appreciated... Thanks

Another one... this guy seems to think FWD trannies aren't as good...
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References: <ekEO7.721$tlDf.13107388@tomcat.sk.sympatico.ca>
Subject: Re: 1996 Caravan 3-speed transmission problems
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I had 2 3 spds, and I'm on my 3rd one with 4 spd. Much more problems for me
personally with the 3 spd. It's not bulletproof (no front drive trans is or
can be). That said it sounds like the governor is erratic. Perhaps metal
shavings are clogging it's filter screens. Get someone who knows this box
and have them look at it. It could be as simple as having the pan dropped
and the govenor removed cleaned/replaced and new screens installed or.....a
rebuild. Bottom line find a tech who is willing/able to look at solid
troubleshooting.
Larry
"loeps" <s.loeppky@nwcsd.ca> wrote in message
news:ekEO7.721$tlDf.13107388@tomcat.sk.sympatico.c a...
> I have a 1996 Dodge caravan- I bought a 3-speed auto version because I was
> told it is bullet proof, at least superior to a problem prone 4 speed...
now
> I have shifting hesitiation from 2nd to 3rd gear, often the tranny is
> waiting to shift at around 100km/hr, other times it is fine--Chrysler says
> the "clutch index is high" for the van.... have others had this problem
with
> three speeds? Is there a secret warranty I should know about? Please mail
> me at
> loeps@sk.sympatico.ca if you have any comments... Thanks
> Shaun
>
>


This guy got a new tranny... and a warranty...

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Subject: How I got Chrysler to help pay for my out of warranty auto transmission
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I have a '95 Eagle Vision Tsi with only 48,000 miles on it. To make a long
story short, the auto trans failed. The car is now 7 years old and Chrysler
could have just told me that it is out of warranty. I took it to a 5 star
Dodge dealer and just asked them if Chrysler would help to pay for the
replacement. I don't think a transmission should fail in just 48K miles. The
result was that I got a rebuilt transmission with a 3 year/36,000 mile
warranty installed for a total cost of $982.30 The independant shop quoted
$2200 for the same job with a 2 year warranty.

The first rule of negotiation is to ask for what you want. Just be polite
and firm.

89 Chrysler... this guy is lucky the floor hasn't rusted out...
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From: "Hurrikain" <hurrikain@usol.com>
Newsgroups: rec.autos.makers.chrysler
Subject: 89 Dynasty w/ 4 spped trans went into limp mode
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Well the other day my Dynasty went into limp mode at 75 MPH.. Any Idea on
how to get it back to normal.. I tried turning the car on and off several
times, and even unhooked the battery cable .. Any Idea's guys?

Thanks!

Dave


Check out the GM groups... thay have pretty many tranny problem too.


this guy should have got an Acura!
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i'm sick and tired of chrysler, we have a '01 T&C LXI its crap, it gets poor
milage, it has had tons of problems, blown tranny, failed brakes *twice!* and
other crap, this is the last chrysler i will ever get unless they figure it
out, i'm so sick, i used to love chrysler until i bought this van, our intrepid
still works good but this does it, and there whole recall thing about fire
prone vans? it screams "we could just care less about your people" ug i'm so
mad
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Old Dec 19, 2001 | 09:42 PM
  #24  
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From: sg8s@yahoo.com (stray1)
Newsgroups: rec.autos.makers.chrysler
Subject: Re: ok chrysler read this
Date: 18 Dec 2001 13:49:57 -0800
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Oh Brother!
I hear you. Just got off the phone with Chrysler about my
1997 T&C LXI AWD mini van and it's failed transmission
(at 70,000 & $2,300 later) and the woman on the line wouldn't
even let me talk. Kept saying because I was the second owner that
Chrysler didn't make a cent off me and that if products
didn't fail that they wouldn't be providing warranties.
I told her that I had the Technical Service Bulletins in
front of me which tells me Chrysler knows there's a problem
but she just replied "you can get all these things from
the internet but it doesn't mean Chrysler's going to
compensate you. It's just for our servicemans reference.
If there was anything wrong we would have a recall."

I told her that I like the car but a 4 year old car shouldn't have
these problems. She just reiterated that I was the 2nd owner
of the car and that Chrysler doesn't owe me anything.

I've had the air conditioning compressor
fail, ghost wipers, stereo failure, power locks die, auto
setting mirrors fail, front end problems, parking brake failure,
Misc. rattles and shakes and the damn rear view mirror keeps
falling off in hot weather. All this in a year and a half.
I own a 1974 Volkswagen beetle that runs like a champ on
it's original rebuilt engine and transmission.

I'm selling the thing and never going back to American cars again.
I stopped buying Ford because of similar treatment.
I try to do the patriotic thing and buy American as often as possible,
but when I get treated like this, it makes my blood boil.

You'd think in this time of economic hardship, Chrysler
would have treat it's customers better. Screw them!
They treat us like garbage so I'm not buying or endorsing
their product. I'm also going to warn other owners of
this treatment.

I'd rather push my Volkswagen, than drive a Chrysler...




Anothe rhappy customer who will probably get an import next. I don't know of any lawsuits with trannies... Somebody fire up Lexis Nexis...
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Old Dec 19, 2001 | 10:20 PM
  #25  
kensteele's Avatar
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From: Overland Park, Kansas
For the Chrysler owner....

How exactly are you a customer of Chrysler if you buy one of their vehicles second-hand? Chrysler sells cars not services. If you are too cheap to buy a car from them directly, you can't be one of their customers by simply buying a Chrysler from one of their real customers. Obviously you probably don't take the car to them for repairs and/or service, why would Chrysler do anything for you whatsoever, anything outside the law? Is Chrysler supposed to be fully responsible for the entire life of all those cars from life to death? Especially those that they didn't even get a chance to care for....
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Old Dec 19, 2001 | 10:51 PM
  #26  
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From: tampa
Whether the repair was covered under warrantee or not, 31 days down time without my ride was unfucking acceptable. I dig my car, but I'm still quite pissed off at the whole thing.

ODI Number #755857
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Old Dec 20, 2001 | 12:54 AM
  #27  
jjc001's Avatar
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Joined: May 2001
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From: Tracy,CA US
ODI Number: 755861



see my posts regarding MY Acura problems.......

http://www.acura-cl.com/forums/showt...threadid=56072

http://www.acura-cl.com/forums/showt...threadid=55635


and as for Acura_service member .......well I guess you aren't driving a rental car and paying 500$+ a month for a car that isn't safe to drive.......... are you?
Did you pay $400+ to have your windows done by a true professional----- that Acura has no intention of reinbursing me for.......
Not to mention the $4000+ I have in Stereo mods, Alarm and countless HOURS I spent taking the car back in for the same problem oh that's right......NONE of which Acura is offering to compensate me for.......why should I care about missing work the job market is SO full of opportunities right now. AND I shouldn't care if my boss gets pissed because yet again I have to take more time off from work because Acura won't stand behind a product and fix it correctly or just give me my money back.
I NEVER WOULD HAVE INVESTED MONEY IN THE CAR (AFTERMARKET) UNLESS I WAS ASSURED THAT ACURA WAS IN FACT A GOOD PRODUCT.......
The only thing I can now say that Acura is good at is their PR in regard to advertisement and Fraud towards the consumer!

EVER hear of K&B homes......that have built so many shitty houses and bad subdivisions (here in CA) that they're being sued by THOUSANDS of home owners......... I hope they go out of business and the owners lose their own homes in order to pay back the people who were screwed by their fraudlant product....

IF you sell a product (like a $30,000+ car) and the consumer spends his HARD earned money on it you had better stand behind YOUR product! IF you don't, sooner or later word will get out and you'll be the one looking for a new job..........
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Old Dec 20, 2001 | 05:29 AM
  #28  
acura_service's Avatar
www.drippinwet.com
 
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From: Kingston, Pennsylvania
Originally posted by jjc001
and as for Acura_service member .......well I guess you aren't driving a rental car and paying 500$+ a month for a car that isn't safe to drive.......... are you?
Did you pay $400+ to have your windows done by a true professional----- that Acura has no intention of reinbursing me for.......
Not to mention the $4000+ I have in Stereo mods, Alarm and countless HOURS I spent taking the car back in for the same problem oh that's right......NONE of which Acura is offering to compensate me for
dude, don't be so harsh, i've stated that i feel bad for anyone who has had transmission problems, and i sure don't wish them on anyone, its just that some of the demands get out of hand, now seriously, i understand you like your aftermarket stuff, and i'm sure your system sounds great for all the money you put into it, but that is really not acura's problem. you chose to put that extra money into it - its not OEM

as for going back and forth, we offer pick up and delivery, does that dealer? it might have helped in your situation,

as for a rental, yes i drove a rental for a month while my car was down, and i made my monthly payment, - i was hit by a land rover, things like that happen, was i happy - NO, did i deal with it. YES - i turned the rental in, picked up my car when it was done, and i'm driving my car again, and life goes on.

things like this happen every day to any kind of vehicle, does anyone like it when it happens. NO - do i expect anyone to like it. NO
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Old Dec 20, 2001 | 07:24 AM
  #29  
CLS899's Avatar
Instructor
 
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From: Syosset, NY, USA
Transmission problems.

Besides NHTSA we should notify: car magazines, Edmunds, Consumers Report, TV and radio trouble shooters about our problems. Maybe this will wake up Acura. I bought a $ 32.000 car and I am affraid to take it on long trips.
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Old Dec 20, 2001 | 09:34 AM
  #30  
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From: Sunny FL
Your being in Tampa and not stating that you lemon lawed your car either shows blatant ignorance or just a lack of posting enough detail.

If you live in FL, and have had your car out of service for 15 days, you need to file a lemon law claim. The dealer gets 15 days and one more time to fix it - if not, they buy the car back (at a great deal to the consumer) or buy you a new Acura within 105% of your original purchase price.

Don't get mad at acura when you have the law on your side. The lemon law stuff has been all over this board for a few months.

Originally posted by C.Z.
Whether the repair was covered under warrantee or not, 31 days down time without my ride was unfucking acceptable. I dig my car, but I'm still quite pissed off at the whole thing.

ODI Number #755857
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Old Dec 20, 2001 | 07:50 PM
  #31  
Rod's Avatar
Rod
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From: Miami, FL
Originally posted by autoxCLS
If you live in FL, and have had your car out of service for 15 days, you need to file a lemon law claim. The dealer gets 15 days and one more time to fix it - if not, they buy the car back (at a great deal to the consumer) or buy you a new Acura within 105% of your original purchase price.
Where did you find the 15 day clause? Do you have a link to this information? Everywhere I've looked it says 30 days, but someone else told me it's only 15 days, so I'd like to have this info just in case.
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Old Dec 20, 2001 | 07:58 PM
  #32  
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From: Jacksonville
After 15 days, you have to send your defect notice to the manufacturer. If it is out of service for 30 or more days, then it's your choice of having the manufacturer buy back the car or a new one.

Here's a great link that explains everything:

http://legal.firn.edu/lemonlaw/

If you have any questions, e-mail me. I'm Lemon Lawing my right now.
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Old Dec 20, 2001 | 08:09 PM
  #33  
Rod's Avatar
Rod
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Thanks for the info, Fl-TypeS. Mine was only out of service for about 10 days when the tranny was first replaced, but I have a feeling that I will be needing another tranny since it's been acting up again. Not as bad as the first time it went out, but that's how it starts. If I go through another tranny I'll definitely want to get rid of the car ASAP, I don't even want to keep the car after 50K miles as it is.
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Old Dec 20, 2001 | 08:35 PM
  #34  
autoxCLS's Avatar
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Remember - it's not the number of days it is actually "down", it's the number of calendar days since you first have a service print-out with a date that says transmission replacement or something similar on it. I got mine the day I first took it in because they had to order it, and it was still drivable (not for long). Also remember that there's a 3-strike clause - 3 attempts to repair the same problem, and you file your notice and give them one final attempt to fix it. It's all on the website. Good luck!

Originally posted by Rod
Thanks for the info, Fl-TypeS. Mine was only out of service for about 10 days when the tranny was first replaced, but I have a feeling that I will be needing another tranny since it's been acting up again. Not as bad as the first time it went out, but that's how it starts. If I go through another tranny I'll definitely want to get rid of the car ASAP, I don't even want to keep the car after 50K miles as it is.
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Old Dec 20, 2001 | 09:23 PM
  #35  
Rod's Avatar
Rod
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From: Miami, FL
Originally posted by autoxCLS
Remember - it's not the number of days it is actually "down", it's the number of calendar days since you first have a service print-out with a date that says transmission replacement or something similar on it. I got mine the day I first took it in because they had to order it, and it was still drivable (not for long). Also remember that there's a 3-strike clause - 3 attempts to repair the same problem, and you file your notice and give them one final attempt to fix it. It's all on the website. Good luck!
Yeah, that's what I meant, my dealer invoice for the tranny replacement shows that it was in for 11 days I believe, it was actually down a couple more days. I know about the 3 strikes clause, but if the waiting list for trannies is actually as long as everyone reports, then I figure I may not even have to wait for the third time. We'll see how it goes. I actually hope I don't have to go through the trouble of going through another tranny.
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Old Dec 21, 2001 | 01:22 PM
  #36  
ayu's Avatar
ayu
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From: Bay Area
ODI Number: 755923

2001 TL, lucky me got replacement tranny in 2 days.

AYU
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Old Dec 21, 2001 | 10:48 PM
  #37  
PA CL Owner's Avatar
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Joined: Dec 2001
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From: Lehigh Valley, PA
Hey acura_service:

Wondering if you're initals are: D.M.

Let me know.

PA CL Owner




01 CLS

Emerald Green Stock
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Old Dec 22, 2001 | 06:55 AM
  #38  
acura_service's Avatar
www.drippinwet.com
 
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From: Kingston, Pennsylvania
no - CK
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Old Dec 22, 2001 | 08:08 AM
  #39  
PA CL Owner's Avatar
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From: Lehigh Valley, PA
Thanks, just wondering. Mechanic or Service Manager??

Wondering if anyone from Motorworld stopped in here.

Does Pat N. still work in sales there?? Didnt see him last time I was in in for service?

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Old Dec 22, 2001 | 09:24 AM
  #40  
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From: Kingston, Pennsylvania
Service Writer - Mercedes Benz, i don't think he works here anymore
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