what do we need to do for a recall!!!
actually the GM/Ford paint issues are being investigated, and i believe Dateline or some news magazine did a report on this...the outcome was a free paintjob for the person who was highlighted.
I agree completely with kensteele as far the paint "recall" issue. Seems like more of a "class action." Yeah, the paint isn't as good as my '92 Legend, but I didn't buy the car based on the quality of the paint job. I don't want to sound flip, but how about hitting our cars with complete ZAINO treatments?? Guyz on this board swear by it-- it's a helluva lot cheaper than hiring a LAWYER!!

[ 08-29-2001: Message edited by: technoid ]

[ 08-29-2001: Message edited by: technoid ]
Originally posted by aefitchgirl:
<STRONG>Maybe a class action lawsuit will not work for the paint jobs, but i am really interested in getting one started for the damn transmissions going out. I am calling my uncle, who is a lawyer, today to see what I can do about this. I will keep you posted, whoever is interested.</STRONG>
<STRONG>Maybe a class action lawsuit will not work for the paint jobs, but i am really interested in getting one started for the damn transmissions going out. I am calling my uncle, who is a lawyer, today to see what I can do about this. I will keep you posted, whoever is interested.</STRONG>
did acura say they won't cover your tranny? did you suffer a significant financial loss that's worth spending more money (with a likely chance that you WON'T recover any)?
did acura intentionally try to harm you by installing bad trannies?
people just can't go around saying "sue sue SUE!!" without really thinking about it and asking themselves "did they actually do me wrong and is my loss significant enough to spend money to try to compensate me for it?"
Originally posted by technoid:
<STRONG>I agree completely with kensteele as far the paint "recall" issue. Seems like more of a "class action." Yeah, the paint isn't as good as my '92 Legend, but I didn't buy the car based on the quality of the paint job. I don't want to sound flip, but how about hitting our cars with complete ZAINO treatments?? Guyz on this board swear by it-- it's a helluva lot cheaper than hiring a LAWYER!!
[ 08-29-2001: Message edited by: technoid ]</STRONG>
<STRONG>I agree completely with kensteele as far the paint "recall" issue. Seems like more of a "class action." Yeah, the paint isn't as good as my '92 Legend, but I didn't buy the car based on the quality of the paint job. I don't want to sound flip, but how about hitting our cars with complete ZAINO treatments?? Guyz on this board swear by it-- it's a helluva lot cheaper than hiring a LAWYER!!
[ 08-29-2001: Message edited by: technoid ]</STRONG>
i think the class action step is gonna be difficult.
everyone involved in the suit has to have bad paint, and then everyone has to already have tried and failed to get acura to fix it under warranty. if you just go and say we have bad paint and are suing, mills lane is gonna say "you are suing for a paint job, but acura never said they wouldn't give you one because you never asked! ask them first and quit wasting my time...NOW LET'S GET IT ON! I GOT A DEATHMATCH IN AN HOUR!"
and it probably gets worse. did acura not cover the paint under warranty, or the dealership? if you argue that it doesn't matter, it does...'cuz acura can claim that you never went to them and it wasn't them that refused your claim, it was the dealership (espeically if there was a dealership that did repaint someone's car, and then there were others that did not).
that's the same reason we can't sue acura for the free navi updates, we can only sue the dealership that told us 2 were free...acura would say that they never said they were free and it was the dealership's mistake.
and going back to my previous posts...what are you suing for? did you repaint your car and are suing for the money you had to pay? do you have an estimate of a new paintjob that you are suing for?
Originally posted by Rock Dog:
<STRONG>HEY! My Mother was a three-legged, two-tone speckled Australian outback fruit bat. Who died of cancer. A little PC would be nice.
</STRONG>
<STRONG>HEY! My Mother was a three-legged, two-tone speckled Australian outback fruit bat. Who died of cancer. A little PC would be nice.
</STRONG>
just posted by mrdeeno:
i think the class action step is gonna be difficult.
everyone involved in the suit has to have bad paint, and then everyone has to already have tried and failed to get acura to fix it under warranty. if you just go and say we have bad paint and are suing, mills lane is gonna say "you are suing for a paint job, but acura never said they wouldn't give you one because you never asked! ask them first and quit wasting my time...NOW LET'S GET IT ON! I GOT A DEATHMATCH IN AN HOUR!"
and it probably gets worse. did acura not cover the paint under warranty, or the dealership? if you argue that it doesn't matter, it does...'cuz acura can claim that you never went to them and it wasn't them that refused your claim, it was the dealership (espeically if there was a dealership that did repaint someone's car, and then there were others that did not).
that's the same reason we can't sue acura for the free navi updates, we can only sue the dealership that told us 2 were free...acura would say that they never said they were free and it was the dealership's mistake.
and going back to my previous posts...what are you suing for? did you repaint your car and are suing for the money you had to pay? do you have an estimate of a new paintjob that you are suing for?
i think the class action step is gonna be difficult.
everyone involved in the suit has to have bad paint, and then everyone has to already have tried and failed to get acura to fix it under warranty. if you just go and say we have bad paint and are suing, mills lane is gonna say "you are suing for a paint job, but acura never said they wouldn't give you one because you never asked! ask them first and quit wasting my time...NOW LET'S GET IT ON! I GOT A DEATHMATCH IN AN HOUR!"
and it probably gets worse. did acura not cover the paint under warranty, or the dealership? if you argue that it doesn't matter, it does...'cuz acura can claim that you never went to them and it wasn't them that refused your claim, it was the dealership (espeically if there was a dealership that did repaint someone's car, and then there were others that did not).
that's the same reason we can't sue acura for the free navi updates, we can only sue the dealership that told us 2 were free...acura would say that they never said they were free and it was the dealership's mistake.
and going back to my previous posts...what are you suing for? did you repaint your car and are suing for the money you had to pay? do you have an estimate of a new paintjob that you are suing for?
BTW, who cares how many coats of paint an RL has applied to it? Achance, folks who own RL's NEED to HAVE a nicer paint job than ours. Ever road test an RL?

[ 08-29-2001: Message edited by: technoid ]
Originally posted by mrdeeno:
<STRONG>
what do you want to sue for?
did acura say they won't cover your tranny? did you suffer a significant financial loss that's worth spending more money (with a likely chance that you WON'T recover any)?
did acura intentionally try to harm you by installing bad trannies?
people just can't go around saying "sue sue SUE!!" without really thinking about it and asking themselves "did they actually do me wrong and is my loss significant enough to spend money to try to compensate me for it?"</STRONG>
<STRONG>
what do you want to sue for?
did acura say they won't cover your tranny? did you suffer a significant financial loss that's worth spending more money (with a likely chance that you WON'T recover any)?
did acura intentionally try to harm you by installing bad trannies?
people just can't go around saying "sue sue SUE!!" without really thinking about it and asking themselves "did they actually do me wrong and is my loss significant enough to spend money to try to compensate me for it?"</STRONG>
Excuse me but before you start jumping up my ass, you should know the facts. You want to talk about significant finiancial loss....let me break it down so you understand....
First of all I was in Las Vegas. My whole weekend is screwed. I called Acura Road Side Assistance and they could not get a tow truck to pick my car up until 3 minutes before the only acura dealer in Las Veges closed on Saturday, so I had to stay in Las Vegas until Monday missing a day of work $500. Then, I called acura regarding the Trip Interuption Benefits. They told me that they would pay $300/day for up to 3 days. Well I had been there since Friday. My hotel room was $400/day. So I am over and I lose money there. Now, on Monday the Acura dealer said that I would need a new transmission. Acura said that I would need to go to the dealer that I purchased the vehicle from, in California. Okay, so my car is undriveable, my next question was, How do I get home and how does my car get to the dealer. Well, good 'ol acura says that I would have to pay for my car to be put on a flat bed and taken to the dealer that I purchased it from. They said that that is part of the trip Interruption benefits and I would've already used those for my hotel. So, I had to pay for the tow of my vehicle to california $1,000. The next step was to get me home. Acura got me a rental car to get me home, but I had to return it because it had Nevada plates. When I got in to California I had to take the rental car to the place and get another rental car. They put me in a GOLD FORD FOCUS!!!
The acura dealer told me that the transmissions are on back order and it would be about 1 month before i get my car back. Then they told me that Acura would only cover a rental car for one week and then I would have to come out of pocket for the rest of the time!!! 3 weeks worth of rental car at $35/day = $735.00.
Not to mention the fact that I paid $30k for my car and making a monthly payment on it and the have me in FORD FOCUS!!!!!!!!! So far, if you total up everything that acura has made me pay for out of pocket that would equal = $1735.00 plus the day of work that I missed $500.00. Gosh, that's $2,235.00 for something that is under warranty!!!!!! I think you could say that I have suffered a financial loss. Not to mention, I have been treated like shit by acura customer care and by the service dept. So don't tell me how I should be.
Originally posted by aefitchgirl:
<STRONG>
Excuse me but before you start jumping up my ass, you should know the facts. You want to talk about significant finiancial loss....let me break it down so you understand....
First of all I was in Las Vegas. My whole weekend is screwed. I called Acura Road Side Assistance and they could not get a tow truck to pick my car up until 3 minutes before the only acura dealer in Las Veges closed on Saturday, so I had to stay in Las Vegas until Monday missing a day of work $500. Then, I called acura regarding the Trip Interuption Benefits. They told me that they would pay $300/day for up to 3 days. Well I had been there since Friday. My hotel room was $400/day. So I am over and I lose money there. Now, on Monday the Acura dealer said that I would need a new transmission. Acura said that I would need to go to the dealer that I purchased the vehicle from, in California. Okay, so my car is undriveable, my next question was, How do I get home and how does my car get to the dealer. Well, good 'ol acura says that I would have to pay for my car to be put on a flat bed and taken to the dealer that I purchased it from. They said that that is part of the trip Interruption benefits and I would've already used those for my hotel. So, I had to pay for the tow of my vehicle to california $1,000. The next step was to get me home. Acura got me a rental car to get me home, but I had to return it because it had Nevada plates. When I got in to California I had to take the rental car to the place and get another rental car. They put me in a GOLD FORD FOCUS!!!
The acura dealer told me that the transmissions are on back order and it would be about 1 month before i get my car back. Then they told me that Acura would only cover a rental car for one week and then I would have to come out of pocket for the rest of the time!!! 3 weeks worth of rental car at $35/day = $735.00.
Not to mention the fact that I paid $30k for my car and making a monthly payment on it and the have me in FORD FOCUS!!!!!!!!! So far, if you total up everything that acura has made me pay for out of pocket that would equal = $1735.00 plus the day of work that I missed $500.00. Gosh, that's $2,235.00 for something that is under warranty!!!!!! I think you could say that I have suffered a financial loss. Not to mention, I have been treated like shit by acura customer care and by the service dept. So don't tell me how I should be.
</STRONG>
<STRONG>
Excuse me but before you start jumping up my ass, you should know the facts. You want to talk about significant finiancial loss....let me break it down so you understand....
First of all I was in Las Vegas. My whole weekend is screwed. I called Acura Road Side Assistance and they could not get a tow truck to pick my car up until 3 minutes before the only acura dealer in Las Veges closed on Saturday, so I had to stay in Las Vegas until Monday missing a day of work $500. Then, I called acura regarding the Trip Interuption Benefits. They told me that they would pay $300/day for up to 3 days. Well I had been there since Friday. My hotel room was $400/day. So I am over and I lose money there. Now, on Monday the Acura dealer said that I would need a new transmission. Acura said that I would need to go to the dealer that I purchased the vehicle from, in California. Okay, so my car is undriveable, my next question was, How do I get home and how does my car get to the dealer. Well, good 'ol acura says that I would have to pay for my car to be put on a flat bed and taken to the dealer that I purchased it from. They said that that is part of the trip Interruption benefits and I would've already used those for my hotel. So, I had to pay for the tow of my vehicle to california $1,000. The next step was to get me home. Acura got me a rental car to get me home, but I had to return it because it had Nevada plates. When I got in to California I had to take the rental car to the place and get another rental car. They put me in a GOLD FORD FOCUS!!!
The acura dealer told me that the transmissions are on back order and it would be about 1 month before i get my car back. Then they told me that Acura would only cover a rental car for one week and then I would have to come out of pocket for the rest of the time!!! 3 weeks worth of rental car at $35/day = $735.00.
Not to mention the fact that I paid $30k for my car and making a monthly payment on it and the have me in FORD FOCUS!!!!!!!!! So far, if you total up everything that acura has made me pay for out of pocket that would equal = $1735.00 plus the day of work that I missed $500.00. Gosh, that's $2,235.00 for something that is under warranty!!!!!! I think you could say that I have suffered a financial loss. Not to mention, I have been treated like shit by acura customer care and by the service dept. So don't tell me how I should be.
</STRONG>
Originally posted by aefitchgirl:
<STRONG>
Excuse me but before you start jumping up my ass, you should know the facts. You want to talk about significant finiancial loss....let me break it down so you understand....
</STRONG>
<STRONG>
Excuse me but before you start jumping up my ass, you should know the facts. You want to talk about significant finiancial loss....let me break it down so you understand....
</STRONG>
$2235 may be significant to you, but has everyone with bad trannies suffered this loss? you may have a case where you can recover some money or something, and it's probably so insignificant to acura that it will probably be settled out of court.
and why don't you read my last sentence again:
<STRONG>
"did they actually do me wrong and is my loss significant enough to spend money to try to compensate me for it?"
"did they actually do me wrong and is my loss significant enough to spend money to try to compensate me for it?"
seems to me that they are doing what they can to fix your car. so your circumstances sucked at the time this happened, and you should probably try to get compensated for the amount spent out of your pocket.
but when and where did you try to settle this with acura? your post doesnt' mention any attempts to get any money spent out-of-pocket due to the bad tranny. all i see is a straight jump to a lawsuit!
and i'm still trying to figure out how you think a class action suit would work?
<STRONG>
So don't tell me how I should be
So don't tell me how I should be
i'm still trying to figure this one out. i don't remember telling you to be anything.
jeez, people are touchy these days.
Originally posted by mrdeeno:
<STRONG>
</STRONG>
i'm still trying to figure this one out. i don't remember telling you to be anything.
jeez, people are touchy these days.[/QB]
<STRONG>
</STRONG>
i'm still trying to figure this one out. i don't remember telling you to be anything.
jeez, people are touchy these days.[/QB]
So, sorry if I bit your head off!
Originally posted by Scooter:
<STRONG>actually the GM/Ford paint issues are being investigated, and i believe Dateline or some news magazine did a report on this...the outcome was a free paintjob for the person who was highlighted.</STRONG>
<STRONG>actually the GM/Ford paint issues are being investigated, and i believe Dateline or some news magazine did a report on this...the outcome was a free paintjob for the person who was highlighted.</STRONG>
Yeah ten years after half the paint was off.
I honestly don't feel there is anything wrong with the paint. How many people do we have on this board? Out of those how many are complaining about the paint? If 5% of the CLs built have a paint defect, that's acceptable. You have to look at it like that. Above all you can't get angry and blame the manufacturer.
Hey, my sun roof sweaks. Do I car? Not really. When its closed I pull the shade closed and the sqeak goes away. My seatbelt tends to whack the window and not retract. These are acceptable problems to me. Next tiem I go for service I will ask about these problems. I'm not going to bite Frank's (my salesman) head off about it. Frank is a cool guy by the way... could use a breath mint though... It just doesn't feel right handing over $28,000 to a guy who has Hydrogen bomb breath.
Anyway... The only thing I can say is express your concerns through proper channels and don't act like a jerk to anyone.
I get peopel calling my at work all the time asking for service calls. 90% of the time they are nice, and I give free advice. We charge for support. I get in trouble but the customer is happy. That's what its all about.
Originally posted by aefitchgirl:
<STRONG>
Okay, first let me apologize!!! I did not mean to "jump on your ass"!! I have been on the phone with supervisors, managers, consumer affairs and everyone but the damn janitors over at Acura and I am getting nowhere fast. They refuse to pay for any of the stuff that I had to come up with out of pocket. It just frustrates the hell out of me that I pay for the Acura name, but I don't get the so-called "Acura TLC".
So, sorry if I bit your head off!
</STRONG>
<STRONG>
Okay, first let me apologize!!! I did not mean to "jump on your ass"!! I have been on the phone with supervisors, managers, consumer affairs and everyone but the damn janitors over at Acura and I am getting nowhere fast. They refuse to pay for any of the stuff that I had to come up with out of pocket. It just frustrates the hell out of me that I pay for the Acura name, but I don't get the so-called "Acura TLC".
So, sorry if I bit your head off!
</STRONG>
Originally posted by gavriil:
<STRONG>
Recalls can happen only if there is a hazard for someone's life or danger for injury. Your friend is lying if he says there is a recall for paint.
</STRONG>
<STRONG>
Recalls can happen only if there is a hazard for someone's life or danger for injury. Your friend is lying if he says there is a recall for paint.
</STRONG>
Originally posted by davematthews-CL-S:
<STRONG>anyone have a lawyer relative or friend to discuss this with? i have a lawyer but he's not that kind of lawyer!! =0
</STRONG>
<STRONG>anyone have a lawyer relative or friend to discuss this with? i have a lawyer but he's not that kind of lawyer!! =0
</STRONG>
Originally posted by aefitchgirl:
<STRONG>
Excuse me but before you start jumping up my ass, you should know the facts. You want to talk about significant finiancial loss....let me break it down so you understand....
First of all I was in Las Vegas. My whole weekend is screwed. I called Acura Road Side Assistance and they could not get a tow truck to pick my car up until 3 minutes before the only acura dealer in Las Veges closed on Saturday, so I had to stay in Las Vegas until Monday missing a day of work $500. Then, I called acura regarding the Trip Interuption Benefits. They told me that they would pay $300/day for up to 3 days. Well I had been there since Friday. My hotel room was $400/day. So I am over and I lose money there. Now, on Monday the Acura dealer said that I would need a new transmission. Acura said that I would need to go to the dealer that I purchased the vehicle from, in California. Okay, so my car is undriveable, my next question was, How do I get home and how does my car get to the dealer. Well, good 'ol acura says that I would have to pay for my car to be put on a flat bed and taken to the dealer that I purchased it from. They said that that is part of the trip Interruption benefits and I would've already used those for my hotel. So, I had to pay for the tow of my vehicle to california $1,000. The next step was to get me home. Acura got me a rental car to get me home, but I had to return it because it had Nevada plates. When I got in to California I had to take the rental car to the place and get another rental car. They put me in a GOLD FORD FOCUS!!!
The acura dealer told me that the transmissions are on back order and it would be about 1 month before i get my car back. Then they told me that Acura would only cover a rental car for one week and then I would have to come out of pocket for the rest of the time!!! 3 weeks worth of rental car at $35/day = $735.00.
Not to mention the fact that I paid $30k for my car and making a monthly payment on it and the have me in FORD FOCUS!!!!!!!!! So far, if you total up everything that acura has made me pay for out of pocket that would equal = $1735.00 plus the day of work that I missed $500.00. Gosh, that's $2,235.00 for something that is under warranty!!!!!! I think you could say that I have suffered a financial loss. Not to mention, I have been treated like shit by acura customer care and by the service dept. So don't tell me how I should be. </STRONG>
<STRONG>
Excuse me but before you start jumping up my ass, you should know the facts. You want to talk about significant finiancial loss....let me break it down so you understand....
First of all I was in Las Vegas. My whole weekend is screwed. I called Acura Road Side Assistance and they could not get a tow truck to pick my car up until 3 minutes before the only acura dealer in Las Veges closed on Saturday, so I had to stay in Las Vegas until Monday missing a day of work $500. Then, I called acura regarding the Trip Interuption Benefits. They told me that they would pay $300/day for up to 3 days. Well I had been there since Friday. My hotel room was $400/day. So I am over and I lose money there. Now, on Monday the Acura dealer said that I would need a new transmission. Acura said that I would need to go to the dealer that I purchased the vehicle from, in California. Okay, so my car is undriveable, my next question was, How do I get home and how does my car get to the dealer. Well, good 'ol acura says that I would have to pay for my car to be put on a flat bed and taken to the dealer that I purchased it from. They said that that is part of the trip Interruption benefits and I would've already used those for my hotel. So, I had to pay for the tow of my vehicle to california $1,000. The next step was to get me home. Acura got me a rental car to get me home, but I had to return it because it had Nevada plates. When I got in to California I had to take the rental car to the place and get another rental car. They put me in a GOLD FORD FOCUS!!!
The acura dealer told me that the transmissions are on back order and it would be about 1 month before i get my car back. Then they told me that Acura would only cover a rental car for one week and then I would have to come out of pocket for the rest of the time!!! 3 weeks worth of rental car at $35/day = $735.00.
Not to mention the fact that I paid $30k for my car and making a monthly payment on it and the have me in FORD FOCUS!!!!!!!!! So far, if you total up everything that acura has made me pay for out of pocket that would equal = $1735.00 plus the day of work that I missed $500.00. Gosh, that's $2,235.00 for something that is under warranty!!!!!! I think you could say that I have suffered a financial loss. Not to mention, I have been treated like shit by acura customer care and by the service dept. So don't tell me how I should be. </STRONG>

[ 08-29-2001: Message edited by: kensteele ]
The one thing that I am wondering about is after the tranny is fixed/replaced, will it once again go out. Worse yet, what if it goes out just after the warranty expires?
I guess that would be what the class action suit would help... At least Acura might be forced to acknowledge that they are having problems and be liable.
Just my 2 cents...
I guess that would be what the class action suit would help... At least Acura might be forced to acknowledge that they are having problems and be liable.
Just my 2 cents...
Originally posted by gavriil:
<STRONG>
Recalls can happen only if there is a hazard for someone's life or danger for injury. Your friend is lying if he says there is a recall for paint.
</STRONG>
<STRONG>
Recalls can happen only if there is a hazard for someone's life or danger for injury. Your friend is lying if he says there is a recall for paint.
</STRONG>
Originally posted by davematthews-CL-S:
<STRONG>first of all, i am not bitchin', i love this car. but the paint sucks!! two layers of paint and one layer of clear coat, i think that's what a neon has. my question is what steps can we, as consumers, take to get the ball rolling on a recall. it's been done before, this guy from dallas who is on this forum but i can't remember his forum name, had a paint recall on his old camaro, all new paint job. does anybody agree with this, any suggestions?
</STRONG>
<STRONG>first of all, i am not bitchin', i love this car. but the paint sucks!! two layers of paint and one layer of clear coat, i think that's what a neon has. my question is what steps can we, as consumers, take to get the ball rolling on a recall. it's been done before, this guy from dallas who is on this forum but i can't remember his forum name, had a paint recall on his old camaro, all new paint job. does anybody agree with this, any suggestions?
</STRONG>
Originally posted by MikeN:
<STRONG>
Yeh, but to get our car into the $30k bracket, wouldn't they HAVE to make sacrifices somewhere? The answer is, yes. They first sacrifice was to start building them in the USA. As for the rest, we've been compaining about them on this board since January.
I, for one, would love to see the lawsuit materialize. The fit and finish on these cars isn't up to standard IMO.
</STRONG>
<STRONG>
Yeh, but to get our car into the $30k bracket, wouldn't they HAVE to make sacrifices somewhere? The answer is, yes. They first sacrifice was to start building them in the USA. As for the rest, we've been compaining about them on this board since January.
I, for one, would love to see the lawsuit materialize. The fit and finish on these cars isn't up to standard IMO.
</STRONG>
Originally posted by davematthews-CL-S:
<STRONG>anyone have a lawyer relative or friend to discuss this with? i have a lawyer but he's not that kind of lawyer!! =0
</STRONG>
<STRONG>anyone have a lawyer relative or friend to discuss this with? i have a lawyer but he's not that kind of lawyer!! =0
</STRONG>
Originally posted by MikeN:
<STRONG>Okay, here's the story behind how I got my Camaro repainted for free. I got a recall notice in the mail concerning the seatbelt latches. When I took the car in to have them replaced, the service manager was noticing that my clearcoat was flaking in several areas. He said, "did you know there was a recall on these cars for the paint?" I said, "no, the only notice I received was about the seatbelt latches." So, we went inside and he showed me the official notice from GM concerning the paint. He asked me if I wanted them to go ahead and repaint the car for me while they had it in for the seatbelt issue. I said, "is it free?" He responded, "oh yeh, GM will pay for it."
At the time of the repaint, the car was 5 years old, had approx 72k miles on it and all warranties were expired. This may have been a special case, but I never heard anyone at the dealership call it anything other than a "recall".
</STRONG>
<STRONG>Okay, here's the story behind how I got my Camaro repainted for free. I got a recall notice in the mail concerning the seatbelt latches. When I took the car in to have them replaced, the service manager was noticing that my clearcoat was flaking in several areas. He said, "did you know there was a recall on these cars for the paint?" I said, "no, the only notice I received was about the seatbelt latches." So, we went inside and he showed me the official notice from GM concerning the paint. He asked me if I wanted them to go ahead and repaint the car for me while they had it in for the seatbelt issue. I said, "is it free?" He responded, "oh yeh, GM will pay for it."
At the time of the repaint, the car was 5 years old, had approx 72k miles on it and all warranties were expired. This may have been a special case, but I never heard anyone at the dealership call it anything other than a "recall".
</STRONG>
Originally posted by aefitchgirl:
<STRONG>
Excuse me but before you start jumping up my ass, you should know the facts. You want to talk about significant finiancial loss....let me break it down so you understand....
First of all I was in Las Vegas. My whole weekend is screwed. I called Acura Road Side Assistance and they could not get a tow truck to pick my car up until 3 minutes before the only acura dealer in Las Veges closed on Saturday, so I had to stay in Las Vegas until Monday missing a day of work $500. Then, I called acura regarding the Trip Interuption Benefits. They told me that they would pay $300/day for up to 3 days. Well I had been there since Friday. My hotel room was $400/day. So I am over and I lose money there. Now, on Monday the Acura dealer said that I would need a new transmission. Acura said that I would need to go to the dealer that I purchased the vehicle from, in California. Okay, so my car is undriveable, my next question was, How do I get home and how does my car get to the dealer. Well, good 'ol acura says that I would have to pay for my car to be put on a flat bed and taken to the dealer that I purchased it from. They said that that is part of the trip Interruption benefits and I would've already used those for my hotel. So, I had to pay for the tow of my vehicle to california $1,000. The next step was to get me home. Acura got me a rental car to get me home, but I had to return it because it had Nevada plates. When I got in to California I had to take the rental car to the place and get another rental car. They put me in a GOLD FORD FOCUS!!!
The acura dealer told me that the transmissions are on back order and it would be about 1 month before i get my car back. Then they told me that Acura would only cover a rental car for one week and then I would have to come out of pocket for the rest of the time!!! 3 weeks worth of rental car at $35/day = $735.00.
Not to mention the fact that I paid $30k for my car and making a monthly payment on it and the have me in FORD FOCUS!!!!!!!!! So far, if you total up everything that acura has made me pay for out of pocket that would equal = $1735.00 plus the day of work that I missed $500.00. Gosh, that's $2,235.00 for something that is under warranty!!!!!! I think you could say that I have suffered a financial loss. Not to mention, I have been treated like shit by acura customer care and by the service dept. So don't tell me how I should be.
</STRONG>
<STRONG>
Excuse me but before you start jumping up my ass, you should know the facts. You want to talk about significant finiancial loss....let me break it down so you understand....
First of all I was in Las Vegas. My whole weekend is screwed. I called Acura Road Side Assistance and they could not get a tow truck to pick my car up until 3 minutes before the only acura dealer in Las Veges closed on Saturday, so I had to stay in Las Vegas until Monday missing a day of work $500. Then, I called acura regarding the Trip Interuption Benefits. They told me that they would pay $300/day for up to 3 days. Well I had been there since Friday. My hotel room was $400/day. So I am over and I lose money there. Now, on Monday the Acura dealer said that I would need a new transmission. Acura said that I would need to go to the dealer that I purchased the vehicle from, in California. Okay, so my car is undriveable, my next question was, How do I get home and how does my car get to the dealer. Well, good 'ol acura says that I would have to pay for my car to be put on a flat bed and taken to the dealer that I purchased it from. They said that that is part of the trip Interruption benefits and I would've already used those for my hotel. So, I had to pay for the tow of my vehicle to california $1,000. The next step was to get me home. Acura got me a rental car to get me home, but I had to return it because it had Nevada plates. When I got in to California I had to take the rental car to the place and get another rental car. They put me in a GOLD FORD FOCUS!!!
The acura dealer told me that the transmissions are on back order and it would be about 1 month before i get my car back. Then they told me that Acura would only cover a rental car for one week and then I would have to come out of pocket for the rest of the time!!! 3 weeks worth of rental car at $35/day = $735.00.
Not to mention the fact that I paid $30k for my car and making a monthly payment on it and the have me in FORD FOCUS!!!!!!!!! So far, if you total up everything that acura has made me pay for out of pocket that would equal = $1735.00 plus the day of work that I missed $500.00. Gosh, that's $2,235.00 for something that is under warranty!!!!!! I think you could say that I have suffered a financial loss. Not to mention, I have been treated like shit by acura customer care and by the service dept. So don't tell me how I should be.
</STRONG>
you make $500.00 a day and you drive a acura cl - i don't belive you. also you stay in a hotel for $400.00 a night, i think you can find more "meager" accomodations like the Holiday inn not the high rollers suite at the mgm grand, i think that is the idea behind trip interuption, not party it up on acura, and if you make that much money, i find it hard to believe that your cl is your only car
Originally posted by Eggplant-EX:
<STRONG>The one thing that I am wondering about is after the tranny is fixed/replaced, will it once again go out. Worse yet, what if it goes out just after the warranty expires?
I guess that would be what the class action suit would help... At least Acura might be forced to acknowledge that they are having problems and be liable.
Just my 2 cents...</STRONG>
<STRONG>The one thing that I am wondering about is after the tranny is fixed/replaced, will it once again go out. Worse yet, what if it goes out just after the warranty expires?
I guess that would be what the class action suit would help... At least Acura might be forced to acknowledge that they are having problems and be liable.
Just my 2 cents...</STRONG>
when you sue, you sue for SOMETHING!!!
if acura IS fixing THE FEW tranny problems they do have, then what are you suing for?! and they DO acknowledge they have a problem on a FEW cars, that's why they fix it under warranty!!
there AREN'T that many people with bad trannies. there AREN'T that many people with bad paint jobs. stop making it seem like this is the rule rather than the exception!
it's different in aefitchgirl's case because she had a loss, but still not big enough to require legal action yet.
oh, and to answer another one of your questions, if it goes out just after your warranty expires, then you're screwed. why should they fix it for you after your warranty runs out? if they do it for a tranny, then they're gonna havce to make exceptions for everything and everyone else too, but then where would it end?! you bought the car knowing the warranty period, you have the option of buiying more. if you don't like that, buy a hyundai.
Originally posted by acura_service:
<STRONG>
you make $500.00 a day and you drive a acura cl - i don't belive you. also you stay in a hotel for $400.00 a night, i think you can find more "meager" accomodations like the Holiday inn not the high rollers suite at the mgm grand, i think that is the idea behind trip interuption, not party it up on acura, and if you make that much money, i find it hard to believe that your cl is your only car</STRONG>
<STRONG>
you make $500.00 a day and you drive a acura cl - i don't belive you. also you stay in a hotel for $400.00 a night, i think you can find more "meager" accomodations like the Holiday inn not the high rollers suite at the mgm grand, i think that is the idea behind trip interuption, not party it up on acura, and if you make that much money, i find it hard to believe that your cl is your only car</STRONG>
[ 08-29-2001: Message edited by: kensteele ]
Wait, how is it that some cars have paint problems and some don't? Aren't all the cars painted the same way/same # of coats? And if it happens as often as people say, then wouldn't it be beneficial to honda/acrua to fix this problem? it would be costly, but i'm sure it's more costly to have their sales suffer due to this issue...
Originally posted by acura_service:
<STRONG>
you make $500.00 a day and you drive a acura cl - i don't belive you. also you stay in a hotel for $400.00 a night, i think you can find more "meager" accomodations like the Holiday inn not the high rollers suite at the mgm grand, i think that is the idea behind trip interuption, not party it up on acura, and if you make that much money, i find it hard to believe that your cl is your only car</STRONG>
<STRONG>
you make $500.00 a day and you drive a acura cl - i don't belive you. also you stay in a hotel for $400.00 a night, i think you can find more "meager" accomodations like the Holiday inn not the high rollers suite at the mgm grand, i think that is the idea behind trip interuption, not party it up on acura, and if you make that much money, i find it hard to believe that your cl is your only car</STRONG>
Not that it is any of your business, but I am court reporter and Monday i had a deposition that has been going on for 2 weeks and I am making $500/day on this particular deposition and because I was stuck in Las Vegas, I missed out on this day of work.
My hotel was already booked for the Bellagio two weeks before I went to vegas and if you have ever booked a hotel you would know that you only have to cancel the rooms 48 hours in advance in order not to be charged for them. And, for you information, the day that I had to stay extra for my car, I stayed at the Frontier, which is no Bellagio, MGm Grand, or Mandalay Bay.
As for what kind of car I drive, I happen to like the Acura-CL better than the Lexus or the BMW. So yes, I could be driving a $50,000 car, but I know lawyers who drive Hond Civics because they are just not in to paying that much money for a car. That is me. I like putting my money into my house and my clothes and going on vacations. I don't need to have a very expensive car.
Originally posted by epark84:
<STRONG>Wait, how is it that some cars have paint problems and some don't? Aren't all the cars painted the same way/same # of coats? And if it happens as often as people say, then wouldn't it be beneficial to honda/acrua to fix this problem? it would be costly, but i'm sure it's more costly to have their sales suffer due to this issue...
</STRONG>
<STRONG>Wait, how is it that some cars have paint problems and some don't? Aren't all the cars painted the same way/same # of coats? And if it happens as often as people say, then wouldn't it be beneficial to honda/acrua to fix this problem? it would be costly, but i'm sure it's more costly to have their sales suffer due to this issue...
</STRONG>
the bottom line is it DOESN'T happen as often as people say, it just seems that way because most people without paint problems don't say anything.
Originally posted by mrdeeno:
<STRONG>
well, all cars also have the same trannies...so should every tl and cl also have tranny problems?
the bottom line is it DOESN'T happen as often as people say, it just seems that way because most people without paint problems don't say anything.</STRONG>
<STRONG>
well, all cars also have the same trannies...so should every tl and cl also have tranny problems?
the bottom line is it DOESN'T happen as often as people say, it just seems that way because most people without paint problems don't say anything.</STRONG>
Not that some folks don't have a paint problem, I believe they do and should be taken care of. Not necessary to class action lawsuit.
Originally posted by aefitchgirl:
<STRONG>
Not that it is any of your business, but I am court reporter and Monday i had a deposition that has been going on for 2 weeks and I am making $500/day on this particular deposition and because I was stuck in Las Vegas, I missed out on this day of work.
My hotel was already booked for the Bellagio two weeks before I went to vegas and if you have ever booked a hotel you would know that you only have to cancel the rooms 48 hours in advance in order not to be charged for them. And, for you information, the day that I had to stay extra for my car, I stayed at the Frontier, which is no Bellagio, MGm Grand, or Mandalay Bay.
As for what kind of car I drive, I happen to like the Acura-CL better than the Lexus or the BMW. So yes, I could be driving a $50,000 car, but I know lawyers who drive Hond Civics because they are just not in to paying that much money for a car. That is me. I like putting my money into my house and my clothes and going on vacations. I don't need to have a very expensive car.</STRONG>
<STRONG>
Not that it is any of your business, but I am court reporter and Monday i had a deposition that has been going on for 2 weeks and I am making $500/day on this particular deposition and because I was stuck in Las Vegas, I missed out on this day of work.
My hotel was already booked for the Bellagio two weeks before I went to vegas and if you have ever booked a hotel you would know that you only have to cancel the rooms 48 hours in advance in order not to be charged for them. And, for you information, the day that I had to stay extra for my car, I stayed at the Frontier, which is no Bellagio, MGm Grand, or Mandalay Bay.
As for what kind of car I drive, I happen to like the Acura-CL better than the Lexus or the BMW. So yes, I could be driving a $50,000 car, but I know lawyers who drive Hond Civics because they are just not in to paying that much money for a car. That is me. I like putting my money into my house and my clothes and going on vacations. I don't need to have a very expensive car.</STRONG>
Originally posted by acura_service:
<STRONG>
so what is exactly wrong with your paint? is it peeling, checking, or dulling?</STRONG>
<STRONG>
so what is exactly wrong with your paint? is it peeling, checking, or dulling?</STRONG>
Originally posted by phinthesky:
<STRONG>
Okay, I do not mean to sound condescending but it is obvious, you have never started up a line or paint booth before....
...The line they used to make the 97 accord is certainly not the same line they use now.
</STRONG>
<STRONG>
Okay, I do not mean to sound condescending but it is obvious, you have never started up a line or paint booth before....
...The line they used to make the 97 accord is certainly not the same line they use now.
</STRONG>
However, if you are trying to say that the paint equipment is different, you are 100% correct. I've posted on this often enough, but for the 1998 model Accord, and all subsequent Marysville production (read TL & CL), the paint is in a water based solvent, as opposed to an organic solvent (the organic solvent has been shown to cause cancer in the female, three-legged, two-tone speckled Australian outback fruit bat, as well as garden-variety humans).
Unfortunately, the boys and girls at DuPont and PPG haven't figured out a way to make the paint as hard. More coats is not a good thing - Too thick is as big a problem as too thin. The hardness of the paint is paramount.
For those in doubt, compare latex house paint to oil-based house paint. In terms of durability, I'll take a good oil paint every time. It's a pain to clean, but it lasts longer than any latex.
As far as the paint process goes, it is a 7 STEP, 3 bake (10 steps if you count bake!) process if memory serves. It's been a couple years since I was in the paint department. The first step is an emulsion cleaner (will disolve a human in about 7 min, really cool!). There is a 2-step primer, a bake, 3 step paint (1 dunk, 2 spray), bake, clearcoat, bake, and then off to assembly.
to davematthews-Cl-S
I had a problem with the paint on my bumpers (front and back) and I reported my discontent with the Acura of america and was told to contact my nearest dealer to have the problem fixed and I did that. I went to Gunn Acura in San Antonio, TX and had the DTM for Acura come down and see my bumpers and the paint defects and he authorized the repair with no hesitations. Also, i reported my problem with less than 2100 miles on the clock. The first thing I was asked, was I ever in a reck and if had the car repainted.
I dont think they will ever do a recall but I feel they will do the work on a individual basis. I presently will be taking my car up to SA, TX because I found multiple dimples on the paint finish and they will be repainting the bumpers again til they get it correct.
My car has 2934 miles at the present time. the initial work was started on 6/28/01 and was turn back to me on 7/20/01. Lets see how long they take on this work up.
[ 08-30-2001: Message edited by: dfv3.2CL-S ]
I had a problem with the paint on my bumpers (front and back) and I reported my discontent with the Acura of america and was told to contact my nearest dealer to have the problem fixed and I did that. I went to Gunn Acura in San Antonio, TX and had the DTM for Acura come down and see my bumpers and the paint defects and he authorized the repair with no hesitations. Also, i reported my problem with less than 2100 miles on the clock. The first thing I was asked, was I ever in a reck and if had the car repainted.
I dont think they will ever do a recall but I feel they will do the work on a individual basis. I presently will be taking my car up to SA, TX because I found multiple dimples on the paint finish and they will be repainting the bumpers again til they get it correct.
My car has 2934 miles at the present time. the initial work was started on 6/28/01 and was turn back to me on 7/20/01. Lets see how long they take on this work up.
[ 08-30-2001: Message edited by: dfv3.2CL-S ]
RE: Paint Discussion
Instead of focusing on "layers" or "coats"of paint(and not being able to make any objective comparisons),check the actual "thickness" of the paint film. This can done easily on steel body panels with a magnetic paint thickness guage (I use a Pro Guage II, approx. $50.00). My research revealed that the paint film thickness on my Acura CL & TL were as "thick", if not thicker than Infiniti, Lexus and Lincoln. The actual thickness ranged from 5 to 6 mils on the Acura products. Most "paint problems" I've seen are the result of "environmental damage" or outside influence"; bird droppings, tree sap, bee pollen, etc. The Owners Manual does contain information regarding paint care and "environmental damage".
Instead of focusing on "layers" or "coats"of paint(and not being able to make any objective comparisons),check the actual "thickness" of the paint film. This can done easily on steel body panels with a magnetic paint thickness guage (I use a Pro Guage II, approx. $50.00). My research revealed that the paint film thickness on my Acura CL & TL were as "thick", if not thicker than Infiniti, Lexus and Lincoln. The actual thickness ranged from 5 to 6 mils on the Acura products. Most "paint problems" I've seen are the result of "environmental damage" or outside influence"; bird droppings, tree sap, bee pollen, etc. The Owners Manual does contain information regarding paint care and "environmental damage".






