Transmission 3 months out of warranty, acura no goodwill, help?
06-24-2009, 03:13 PM
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Transmission 3 months out of warranty, acura no goodwill, help?
01 CL-S. First transmission replaced in 04 at 50,000. Car was bought in June of 2001. FF to today: car has 102,000 miles and is 96 months old and the transmission is gone. I am 3 months out of the extended warranty period and 7,000 miles under. Cost quoted for the transmission is $5,300 with new PCM, and it needs new motor mounts for $400. That leaves me at $5,700. It needs new tires and the timing belt replaced. If you total everything up it would cost more than the car is worth, if I sold it right now.
First off is this a good price and is the new computer really necessary?
Second how have people fought this? I called corporate Acura and complained (a few hondas in the family) they are reviewing my case, decision by tomorrow. Obviously I feel Acura should replace their POS tranny since it's only 3 months out and under miles.
Any comments or advice is certainly appreciated.
First off is this a good price and is the new computer really necessary?
Second how have people fought this? I called corporate Acura and complained (a few hondas in the family) they are reviewing my case, decision by tomorrow. Obviously I feel Acura should replace their POS tranny since it's only 3 months out and under miles.
Any comments or advice is certainly appreciated.
06-24-2009, 03:26 PM
#2
Suzuka Master
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if they dont replace it see if you can find one from a junk yard off a wrecked cl or something. i just recently bought a spare transmission off a wrecked cl about a month ago for $750 just in case mine goes out since it have high miles and im about to put a blower on.
06-24-2009, 03:29 PM
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01 CL-S. First transmission replaced in 04 at 50,000. Car was bought in June of 2001. FF to today: car has 102,000 miles and is 96 months old and the transmission is gone. I am 3 months out of the extended warranty period and 7,000 miles under. Cost quoted for the transmission is $5,300 with new PCM, and it needs new motor mounts for $400. That leaves me at $5,700. It needs new tires and the timing belt replaced. If you total everything up it would cost more than the car is worth, if I sold it right now.
First off is this a good price and is the new computer really necessary?
Second how have people fought this? I called corporate Acura and complained (a few hondas in the family) they are reviewing my case, decision by tomorrow. Obviously I feel Acura should replace their POS tranny since it's only 3 months out and under miles.
Any comments or advice is certainly appreciated.
First off is this a good price and is the new computer really necessary?
Second how have people fought this? I called corporate Acura and complained (a few hondas in the family) they are reviewing my case, decision by tomorrow. Obviously I feel Acura should replace their POS tranny since it's only 3 months out and under miles.
Any comments or advice is certainly appreciated.
Dude try and call open road ACURA in wayne and talk to Donna the service writer superviser, she is really cool and might help u out!
Then call ACURA directly I would not stop till they pay for it ALL!
06-24-2009, 03:34 PM
#7
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06-25-2009, 06:49 PM
#9
Three Wheelin'
$5,300.00 sounds way to damn high!
Also since I paid the $780.00 I got a 3 year 36k mile warranty on the new tranny.
I was two months out of warranty but i had put in a call 2 days before the warranty was up to report tranny acting funny. I also only had 63K or so miles.
Good luck
Last edited by CH46ESeaKnight; 06-25-2009 at 06:52 PM.
06-25-2009, 06:54 PM
#10
I know these trans are still hard to get ahold of, even for the dealers. Outside warranty work, they turn people away because they can't get them to sell. They're basically remanufacturing them and shipping them out in a pretty quick rotation, with obligated / wararnty work taking precedent. My dealer mechanic friend changes trans fluid every 2nd oil change, and I followed suit on my wife's 99 TL (4 speed) which went 250k on original trans.
06-25-2009, 06:56 PM
#11
Three Wheelin'
They don't have to pay for any of it if they don't want to. It's out of warranty. Their not obligated to do shit. So I'd take thier already very generous offer to cover the $3k.
06-25-2009, 07:42 PM
#12
06-25-2009, 08:14 PM
#13
Is a chargin mah lazar in
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My car isn't shifting smoothly and I'm fearing I might be on tranny #2 just about 29,000 miles after the last one was put in.
I'm already shopping for a new car
I don't see the point in paying out the ass for a new tranny, just so it can f!*k itself again.
I'm already shopping for a new car
I don't see the point in paying out the ass for a new tranny, just so it can f!*k itself again.
06-25-2009, 10:08 PM
#15
Senior Moderator
01 CL-S. First transmission replaced in 04 at 50,000. Car was bought in June of 2001. FF to today: car has 102,000 miles and is 96 months old and the transmission is gone. I am 3 months out of the extended warranty period and 7,000 miles under. Cost quoted for the transmission is $5,300 with new PCM, and it needs new motor mounts for $400. That leaves me at $5,700. It needs new tires and the timing belt replaced. If you total everything up it would cost more than the car is worth, if I sold it right now.
First off is this a good price and is the new computer really necessary?
Second how have people fought this? I called corporate Acura and complained (a few hondas in the family) they are reviewing my case, decision by tomorrow. Obviously I feel Acura should replace their POS tranny since it's only 3 months out and under miles.
Any comments or advice is certainly appreciated.
First off is this a good price and is the new computer really necessary?
Second how have people fought this? I called corporate Acura and complained (a few hondas in the family) they are reviewing my case, decision by tomorrow. Obviously I feel Acura should replace their POS tranny since it's only 3 months out and under miles.
Any comments or advice is certainly appreciated.
06-26-2009, 08:06 AM
#16
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I learned a long time ago to be persistant and not to stop..
I sold saturns and all there outlooks w/roof leaked everytime it rained (the drain hoses where too short) and they could not fix it. The people the were persistant got new outlooks from GM the people that where not still have leaky roofs. The same goes for any company if they can get away with you paying for it THEY WILL they will try a few times to get you to pay for it cuz it is saving them thousands and most people will stop after they have been told "NO" two or three times.. Just keep going up the chain..
The customers would come to the service writers for a new car and they would say no so then they would go to the service manager and he would say no , then regional manager says NO you keep climbing the chain and writing E-mails and letters!
I sold saturns and all there outlooks w/roof leaked everytime it rained (the drain hoses where too short) and they could not fix it. The people the were persistant got new outlooks from GM the people that where not still have leaky roofs. The same goes for any company if they can get away with you paying for it THEY WILL they will try a few times to get you to pay for it cuz it is saving them thousands and most people will stop after they have been told "NO" two or three times.. Just keep going up the chain..
The customers would come to the service writers for a new car and they would say no so then they would go to the service manager and he would say no , then regional manager says NO you keep climbing the chain and writing E-mails and letters!
06-26-2009, 10:07 AM
#17
Is a chargin mah lazar in
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That seems like alot of work, but I understand the grueling process to make them pay for their mistakes...I'm going in to Rick Case today to see if I can get the problem assessed and if it is the tranny, that they will replace it free of charge, which will make the new one tranny #3.
I understand being persistent, but being out of warranty is being out of warranty, and I'll do my best to raise hell, but if that doesn't work and they decide to charge me 3k+ for a rebuilt trans I'll just consider other options. My friends father is a co-owner of a honda dealership down here and I've been looking at some Si's..
I still owe a few thousand on the CL but if it does need a new transmission I don't see the point in keeping it. Its going to need a T-belt job done soon along with a few other things, I checked with the trade in value and I should get around 5-6k for it against an already discounted car. If the diagnosis is bad I don't really care anymore that I'll be taking a 3k hit in my payments. Oh well.
Goodluck thoug Craig, keep us updated on what happens!
I understand being persistent, but being out of warranty is being out of warranty, and I'll do my best to raise hell, but if that doesn't work and they decide to charge me 3k+ for a rebuilt trans I'll just consider other options. My friends father is a co-owner of a honda dealership down here and I've been looking at some Si's..
I still owe a few thousand on the CL but if it does need a new transmission I don't see the point in keeping it. Its going to need a T-belt job done soon along with a few other things, I checked with the trade in value and I should get around 5-6k for it against an already discounted car. If the diagnosis is bad I don't really care anymore that I'll be taking a 3k hit in my payments. Oh well.
Goodluck thoug Craig, keep us updated on what happens!
07-02-2009, 03:50 PM
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I got it down to $1800. Acura is still paying $3000, so a total of $4800. It does include the new PCM, so that is $1000. I have begun my e-mail/letter assault on Honda/Acura. Does anyone have any information Acura (above GM level?)
Craig
Craig
07-02-2009, 06:35 PM
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07-05-2009, 11:50 PM
#21
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yeah i bitched for a week n the lowest that i got it was for 1700 with labor, 36k 3 year warranty n my car had 93k miles. n i had the first one replaced at 36k miles so i was out of warranty since 72k miles. just do it. its a good deal.
07-06-2009, 10:37 AM
#22
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dick coliver ex . vp honda, pres acura i think
07-06-2009, 11:55 AM
#23
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My acura Dealer told me reguardless how many miles and how far out of warrenty I am they will pay for 1/2 the tranny!
10-22-2009, 04:20 PM
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i've been bitching for the past 3-4 days to everyone I can get a hold of. service managers/corporate managers.. i've been to the dealership so much they know my face/vin number what/who else can i call/contact? sorry for taking over this thread..just looking for answers.
10-24-2009, 06:21 PM
#26
Whats up with RDX owners?
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i've been bitching for the past 3-4 days to everyone I can get a hold of. service managers/corporate managers.. i've been to the dealership so much they know my face/vin number what/who else can i call/contact? sorry for taking over this thread..just looking for answers.
Explain that due to the economy you cant afford dropping that kind of money on a transmission that wasnt properly designed. You most likely wont get it for free, but most dealers will work on the price.
That depends.
10-25-2009, 06:17 PM
#27
Jeez, what are you guys telling dealers/service managers/Acura to get them to cover anything out of goodwill?
10-28-2009, 04:42 AM
#28
my replacement trans is crap and I just keep documenting it so when it DOES go out after warranty, it will be all on them. POS has 15K on it and pauses between 2-3 shift, slips intermittently under hard accelleration, etc.....and my warranty will be up on dec 31st
10-28-2009, 07:42 PM
#29
Suzuka Master
you have post 2005 replacement?
10-29-2009, 12:55 PM
#30
I Drive Like A Dick 8≈
That's BS my dad has an 02 TLS and hes on his 4th tranny, getting the fourth one was 1000km after warranty, they refused to pay for it and told him a similar story as to what your hearing. What he did was hound them, did not leave them alone called a couple times a day for 3 weeks went over the dealers head and made somewhat of a scene. In the end our dealership covered 100% of the costs, as they should be! They sold you a defective product and should be more than happy to replace it.
10-29-2009, 01:05 PM
#31
Suzuka Master
That's BS my dad has an 02 TLS and hes on his 4th tranny, getting the fourth one was 1000km after warranty, they refused to pay for it and told him a similar story as to what your hearing. What he did was hound them, did not leave them alone called a couple times a day for 3 weeks went over the dealers head and made somewhat of a scene. In the end our dealership covered 100% of the costs, as they should be! They sold you a defective product and should be more than happy to replace it.
11-01-2009, 12:49 AM
#33
yes my trans was installed back in 08-21-08
car will be back at acura when I return from MI as they want it cold. The tech told me that rencently they have been seeing some of the replacements having isuses when cold
car will be back at acura when I return from MI as they want it cold. The tech told me that rencently they have been seeing some of the replacements having isuses when cold
Last edited by YeuEmMaiMai; 11-01-2009 at 12:54 AM.
11-01-2009, 06:39 AM
#34
Suzuka Master
What symptoms are you experiencing?
11-03-2009, 09:25 AM
#35
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Buy my CL for $4,000
It will cost you $1,500 less to buy my CL and you have a brand new transmission (rebuilt 7K miles ago with stronger then OEM parts Amsoil ATF and cooler) and neww motor mount and alot of aftermarket goodies..
B&G shocks/springs, progress RSB, NSX front calipers, Wood wheel , OBX headers and alot more!!
look in the for sale section!
B&G shocks/springs, progress RSB, NSX front calipers, Wood wheel , OBX headers and alot more!!
look in the for sale section!
11-03-2009, 10:09 AM
#36
Suzuka Master
It will cost you $1,500 less to buy my CL and you have a brand new transmission (rebuilt 7K miles ago with stronger then OEM parts Amsoil ATF and cooler) and neww motor mount and alot of aftermarket goodies..
B&G shocks/springs, progress RSB, NSX front calipers, Wood wheel , OBX headers and alot more!!
look in the for sale section!
B&G shocks/springs, progress RSB, NSX front calipers, Wood wheel , OBX headers and alot more!!
look in the for sale section!
11-03-2009, 03:18 PM
#37
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I am really getting annoyed with this car, I am just SICK of dumping money into her... Yes there is alot of aftermarket parts that I installed myself with the help of some of my tech friends, Yes it still drives great and looks great but now the rear main seal is leaking slowly. I went to the guyy that did my tranny and he said that they inspected it when doing the transmission and it looked FINE, ell guess what it is LEAKING now.. I just dont wanna dump any more mony into her and I just started a new Job where I am making alot more money then I am used to so its time from something NEW... I am taking over a 2009 maxima sv fully loaded lease from a friend for $375 a month
11-03-2009, 05:58 PM
#38
Bleed Honda Blue
See what happen when Acura Settle that transmission law sue a few years ago? Lawyer gets the money and current Acura owner get screwed! I have never seen a dime from that law sue and I am the original owner! Now Acura have the settlement paper to show they don't have to do shit for us even if it is 1 mile or 1 day over their extended warranty!
11-04-2009, 12:22 AM
#39
Man, I just took my car into Acura yesterday. Tranny has been acting up. Their Acura Representative is willing to pay 50% of the new tranny. Not sure if its gonna be as good of a deal as $3,000 but its better than nothing. Your price does seem a little high. On my last car I had to pay for a rebuilt tranny out of pocket and installed cost me about 3K.
11-09-2009, 03:25 AM
#40
when it gets around 15F or below there is a NOTICABLE pause between 2-3 shift the first time, it is not as noticeable on the second and is usually gone by the third time.
I am used to getting 31mpg+ and now I am down to 28.5 on the highway Car has 89K on it now 87K before the trip... In the spring I had 80K on the car when I went to MI and got 30mpg+.