painted y-pipe
#42
So what number did you call, i been trying to call 916-635-4550 all day long and never got a person to answer, just messages saying noone is available pls leave a message. I have left emails, phone messages etc and they dont reply. The vendor i bought from on here dsnt seem to want to help me and ct dsnt look like they will help me either. Makes me wanna rip the ct shit off my car and never buy from them again.
SO anyone wanna buy 2 left ct mufflers brand new i got no use for them.
SO anyone wanna buy 2 left ct mufflers brand new i got no use for them.
#43
Whats up with RDX owners?
iTrader: (9)
You bought them from a vendor on here? Excellerate?
#45
I dont really wanna name the vendor and start blaming them till i figure this out. I shouldnt have said the vendor isnt helping me its just that they are telling me its ct_engineerings fault/issue but they will try to help in contacting them and they too have had no luck contacting ct-engineering. I really dont know if this is something the vendor should rectify or if it is ct_engineerings job to rectify it. I assume CT sent the mufflers in the box and the vendor never even got or opened it to look. Just a shame if I am out a set of 600$ mufflers and these 2 just sit in my storage and never get used after all the time to make and weld these. Maybe I can use them as coffee table stands.
#46
Whats up with RDX owners?
iTrader: (9)
Were they drop-shipped from CT or did the vendor send them? If the vendor sent them, CT is just going to tell you to deal with them.
#48
Whats up with RDX owners?
iTrader: (9)
What was the shipping address?
If it was Excellerate, he's in CT IIRC. Heel Toe is in Cali. CT is in Cali as well, but Heel Toe is in Mission Viejo.
If it was Excellerate, he's in CT IIRC. Heel Toe is in Cali. CT is in Cali as well, but Heel Toe is in Mission Viejo.
#50
Whats up with RDX owners?
iTrader: (9)
So thats CTs fault. Ill search around for numbers.
#51
If you try to call ct-engineering no matter what day or time of day you will get the "all our representatives are busy please leave a message" bs. They dont have any real ppl to talk to they just want you to think there is. Also if you leave a message or email they will never reply. Sigh.
#52
Whats up with RDX owners?
iTrader: (9)
Who did you leave a message with? I called, got the automated BS, hit 0 and was transferred to a Nate Hans (sp?) at ext 300. Do that, call 2-3 times a day and leave a message. Do it for three days, then bump the call amount to 5. Make sure youre calling 8-5 their time.
If he doesnt get back to you, start trying out all different extensions. Harrass the hell out of them. They have a breaking point. Ill keep looking around for another number though.
If he doesnt get back to you, start trying out all different extensions. Harrass the hell out of them. They have a breaking point. Ill keep looking around for another number though.
#55
Whats up with RDX owners?
iTrader: (9)
Did you see my post above?
#57
Whats up with RDX owners?
iTrader: (9)
NP. Ill keep searching around. The venders have to have a direct contact with them. Bother the hell out of Josh too (assuming its Excellerate, which I think it is).
#58
I finally just got someone to answer the phone. i sent them my invoice and pics so hopefully we can work this out. He said that they usually have mufflers in stock there but right now they are completely out so they would have to make a right side one for me and id have to wait for it to be manufactured. He said supposedly I am the first case he has ever heard of with this happening.
#59
Whats up with RDX owners?
iTrader: (9)
Finally. Keep us updated.
#60
Got an email from them stating
"Just a note to let you know that I did receive all your info, and we should be able to ship the replacement muffler out to you on Monday. You should receive an email Monday with tracking information. Please let me know if you have any other questions. Thanks,"
So it looks like CT will redeem themselves.
"Just a note to let you know that I did receive all your info, and we should be able to ship the replacement muffler out to you on Monday. You should receive an email Monday with tracking information. Please let me know if you have any other questions. Thanks,"
So it looks like CT will redeem themselves.
#61
Whats up with RDX owners?
iTrader: (9)
Heres hoping
#62
Ehhh this is getting too depressing. Well I finally got the right side replacement muffler, and the muffler tip is alot longer than my 2 left ones. I am assuming that it isnt supposed to be like this and they screwed up again and sent me a tl right or something. Woohoo another month of getting ahold of them again, then another month waiting, then i get to shipo back 2 mufflers, fun stuff thnx comptech.
Last edited by brian6speed; 04-30-2010 at 03:45 PM.
#65
Whats up with RDX owners?
iTrader: (9)
Wtf. I can't help but laugh it this though. Sorry for it being a pain in the ass.
#69
Whats up with RDX owners?
iTrader: (9)
Lol. At least its not just me thats having shitty luck with cars
#73
Whats up with RDX owners?
iTrader: (9)
Air intake, idle and throttle plate issues. Very long story. Ill add it to my build thread once everything is running properly.
#74
SO I received an email today stating " Hi Brian,
Just a note to let you know that I did speak with our engineers and welders here about your email, and let them see the photos. What they are telling me is that there is slight variations in how the muffler can sit in the fixture when being welded, but that the tip has very well defined limits and tolerances as to where the end of the tip sits in the fixture. What this would translate into is what would appear to be a longer tip, but really the muffler would be just sitting a touch farther back from the end of the tip. I have been assured by our staff here that the tips should still sit in their normal position on the car, with anywhere from ¼ to ½ inch variation, and that they really should be in good shape to install. Please let us know if you have any other questions. "
Is it just me or does this reply sound like bs and they just dont want to have to deal with me anymore, what do you think.? How could ct allow a variation up to .5 inches off that dsnt seem right to me. Also who would want a can that sits back farther on one side?
Just a note to let you know that I did speak with our engineers and welders here about your email, and let them see the photos. What they are telling me is that there is slight variations in how the muffler can sit in the fixture when being welded, but that the tip has very well defined limits and tolerances as to where the end of the tip sits in the fixture. What this would translate into is what would appear to be a longer tip, but really the muffler would be just sitting a touch farther back from the end of the tip. I have been assured by our staff here that the tips should still sit in their normal position on the car, with anywhere from ¼ to ½ inch variation, and that they really should be in good shape to install. Please let us know if you have any other questions. "
Is it just me or does this reply sound like bs and they just dont want to have to deal with me anymore, what do you think.? How could ct allow a variation up to .5 inches off that dsnt seem right to me. Also who would want a can that sits back farther on one side?
#78
Whats up with RDX owners?
iTrader: (9)
Mine are both the same. I say install them (yourself, its simple) and see if its noticeable. If it is, take pics and bitch them out. This is BS.
And Id be worried about the sound coming from two different sized mufflers.
And Id be worried about the sound coming from two different sized mufflers.
#80
Whats up with RDX owners?
iTrader: (9)
Oh. In that case, take pics of the whole assembly and send them to them. Thats unacceptable.
I though that the overall length was the same.
I though that the overall length was the same.