Loaner needs to be approved....
#1
I'm out of HELL!!!!
Thread Starter
Loaner needs to be approved....
I just called Sterling McCall Acura in Houston to have some rattles looked into as well as a tire rotation and balance and an oil change.
The service advisor told me that he can't give me a loaner car until he knows the work will take more than two hours to FIX, not diagnose. So I need to drive around with someone in the car and hope all the rattles occur that I mentioned to them so they can decide if it will take two hours to fix or not.
Anyone else have this response when asking for a loaner car? Even Sterling McCall used to give me a loaner whenever I asked for one.
-RM
The service advisor told me that he can't give me a loaner car until he knows the work will take more than two hours to FIX, not diagnose. So I need to drive around with someone in the car and hope all the rattles occur that I mentioned to them so they can decide if it will take two hours to fix or not.
Anyone else have this response when asking for a loaner car? Even Sterling McCall used to give me a loaner whenever I asked for one.
-RM
#2
I now drive an accord....
My car is in the shop right now for a buzz coming from the stereo. Since the service hours are from 8-5 M-F which happens to be when I work also, I always have to drop it off the night before and drive my beater car. So instead of getting a loaner if it takes more than an hour(which is my dealers policy), I get a loaner if it takes more than a day
#4
I now drive an accord....
Originally posted by riceburner503
spdy0001: Does that buzz from your stereo happen when you use your cell phone?
spdy0001: Does that buzz from your stereo happen when you use your cell phone?
#6
I now drive an accord....
Originally posted by riceburner503
Hope you get a good loaner man.
Hope you get a good loaner man.
#7
They gave me an 03 accord 4 banger. I said why not the EX V6 sitting there. The guys like your only 22. WTF I am the sole owner of my 03 CLS 6spd which cost alot more than that accord.
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