Do you think I should get a loaner?
10-01-2003, 07:47 PM
#1
Houses Won't Depreciate?
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Join Date: Feb 2003
Location: Weston, FL
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Should get a loaner?
I just made an apointment online for oil change plus some extra repairs:
Warranty Repairs:
- Strange issue with volume controls on wheel: ^ and v volume buttons reverse, or sometimes the track skip switch
- Rattling sound from the center console: The joint down low on right side of the console where the hard plastic from the console's rear meets the soft plastic of the console's front.
- Rattle from the rear center brake light housing when high base.
- Rattle from driver window at the top back, where it meets the door, always when closed.
Released September 19, 2003:
Product Update: Timing Belt Auto-Tensioner - 2003 3.2CL: From VIN 19UYA4...3A000001 thru
19UYA4...3A009883
Safety Recall: V6 Engine Water Pump Recall - 2003 3.2CL: From VIN 19UYA4...3A007392 thru
19UYA4...3A008174
If needed:
- TSB 03-017: PCM/Fuel Pressure Regulator Replacemen
- TSB 02-033: Front Camshaft Replacement
- TSB 03-010: Engine Controls/Emissions - DTC's & Monitors
- TSB 03-006: Engine Controls - Idle Speed Inspection
- TSB 03-003: Interior - Power Seat Rail Synchronization Update
- TSB 03-001: Emissions - MIL ON/DTC P1457 (EVAP) Set
Should get a loaner?
Warranty Repairs:
- Strange issue with volume controls on wheel: ^ and v volume buttons reverse, or sometimes the track skip switch
- Rattling sound from the center console: The joint down low on right side of the console where the hard plastic from the console's rear meets the soft plastic of the console's front.
- Rattle from the rear center brake light housing when high base.
- Rattle from driver window at the top back, where it meets the door, always when closed.
Released September 19, 2003:
Product Update: Timing Belt Auto-Tensioner - 2003 3.2CL: From VIN 19UYA4...3A000001 thru
19UYA4...3A009883
Safety Recall: V6 Engine Water Pump Recall - 2003 3.2CL: From VIN 19UYA4...3A007392 thru
19UYA4...3A008174
If needed:
- TSB 03-017: PCM/Fuel Pressure Regulator Replacemen
- TSB 02-033: Front Camshaft Replacement
- TSB 03-010: Engine Controls/Emissions - DTC's & Monitors
- TSB 03-006: Engine Controls - Idle Speed Inspection
- TSB 03-003: Interior - Power Seat Rail Synchronization Update
- TSB 03-001: Emissions - MIL ON/DTC P1457 (EVAP) Set
Should get a loaner?
10-02-2003, 12:08 PM
#6
Cruisin'
Join Date: Sep 2003
Location: Texas
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I've worked at 3 different dealerships (ok, never a Acura) and standing policy was all customers get a loaner if the wait is more than 1 hour. If all the shop's loaner's were taken a vehicle was brought over from the used lot. I guess service policies are different at Chevy and Ford from Acura. Also if you lived within 50 miles the service writer came to you with a loaner and brought your car in. If towing was necessary it was on the house! I've worked at Bob Howard Ford, Pruitt Ford and PA Chevrolet and all had the same policies. You guys are buying up market cars and you're getting worse service than a 16 year old girl bringing in her Cavalier for 15,000 mile service! Ya'll should bring this up with the Acura North Anerican Headquarters or something.
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