Bought my comptech icebox about 9 months ago and the thing has already broke on me. I don't know if anyone has had this problem, but the screw mounts on the bottom portion of the box are turning in the plastic part.

So I call comptech and tell them this, they admit that they have heard of this problem and will give me a replacement only with a receipt, this is because they only carry a 2 year warranty.

Unfortunately, I am a fool when it comes to keeping receipts, so if anyone has a recent receipt from the past two years that I can use, it would be greatly appreciated.

Thanks

 

i thought comptech warranties for 3 yrs?

 

I bought mine From Acura Of Escondido. I'll see if I can get them to reprint a receipt.

***Edit***

I've got a 6 speed. sorry just noticed.

 

the part he needs isn't affected by the 6 speed. he just needs the lower box portion.

 

I didn't have 1 when I got mine fixed. They didn't have any problem with it.
I had to pay to ship it back though.
Call back & tell them you can't find it & play dumb.

 

Maybe the warranty is 3 years, but thats not really the issue because I am under a year with this thing.

I will try giving them a call again tomorrow and playing dumb won't be a problem for me.

Like CleanCL said, I just need the bottom box and actually the top cover because I had to drill out the screw holes. So I dont really know what the differences are between the 6-speed and the Audo.

 

the resonator section is longer.

 

Mine did the same thing ,I crazy glued it they gave me a hard time too

 

After paying 275 for the Icebox there is no way that I am gonna ghetto rig this thing. The design might be good for hp gains, but the quality of the materials is definitely lacking.

I really want to get this fixed because there is a small gap in the front part of the box and is making a slight whistle/hiss.

If anyone can hook me up, I will send them a 5 spot through paypal. I am not asking anything deceitful, I just want comptech to hold up their end of the warranty.

 

On the new design on the lower part of the Icebox they actually put a metal retainer for the screw so that the screw threads and locks into this rather than the previous plastic threads.

 

just force it back in slap some super glue on and you're set lol that's what i did
Ghetto but it works

 

Any luck on this, Comptech just wont budge and my icebox whistles like a jet engine.

 

I find that hard to believe they won't budge. Who did you speak to? Is Chad still there?
It's a design defect, they have replaced many, I don't see why they are giving you a hard time.

 

Because they said they are sticklers for having a receipt. And yes, it is a design defect. The screws on that go into the bottom air box become stripped and just turn inside the plastic. Therefore, I had to drill them out to open my airbox.

I spoke with Natahan and he keeps telling me that they need a receipt to honor the warranty, he was nice but said that they couldnt do anything without one. I must have dropped about 2K on Comptech parts in the past year and they are giving me the run around like this. I will remember that when I think of buying car parts again.

 

Shad left and started his own place - Driving Ambition in Gold River, CA. Nate's pretty cool in Sales.

 

Well maybe someone can give me a hand then and speak to them. I only bought my Cl about 15 months ago and the Icebox about a year ago from some place online that I don't remember.

Nate said he is trying to work on it when I spoke to him on Tuesday, but I know what that means and I don't have time to be searching through everything for a receipt.

I am just annoyed cause I spent so much money on Comptech parts and this is a known defect in the older product.

 

Yea thats how they are man

 

I'm glad I have no plans to buy anything more from CT.