CivicB18B1

iTrader: (2)

I bought a clutch masters FX 400 clutch/flywheel kit last year for my CLS6. August 6th to be exact.



The kit was in my room waiting to be installed... Then i look at the forums here and i saw that many people have problems with the clutch masters kit....

Starting problem, flywheel problems, ring gear...


So i realised that my flywheel ring gear have 123 teeths compared to 122 on the CM flywheel.


So i shipped the flywheel in november from Canada to California and i paid the shipping fees from my pockets.


3 WEEKS after i shipped the flywheel, no answer from thems... So i sent them an e-mail.

They write me back and told me to call José... so i called him and he is telling me that he dosent have the OEM ring gear to swap on the CM flywheel.

So i waited...


Same thing in january, i called him again and still the same.


Apparently, he agrees with me to say that im not the only one who have problems...

So, last week (february 22) i sent another email:


AND GUESS WHAT? They answered me:


-Yes!


Just a simple yes! Nothing more!

I replied:


They told me, please call José.

THEY NEVER CALLED ME OR SENT ME AN E-MAIL to notify me that my flywheel is ready!



So i called José, he told me that i had to pay extra shipping fees because he says when i sent my flywheel to thems, i put the shipping fees on their account which is NOT TRUE!!!!


FUCK!!

He wants 100$ to have my flywheel shipped to Canada....


I paid more then 1250$ For my kit and i had to pay more and more....


Do i am the only one who is having problems with thems?

LIPPSTUH

iTrader: (2)

did you keep your shipping receipt?

CivicB18B1

iTrader: (2)

Thats a tricky situation,

Look what i did:


My friend work for Purolator (the biggest courrier company in canada). He have a employee discount of 75%.

So i sent the shipment under HIS name so i can have his big discount. I saved like 50$. Im not sure if he still have the receipt....


If not, im gonna ask him if he can call to the purolator service and give them his employee # and see if the reiceipt is still in the computer.

cu0ngsayz

iTrader: (1)

wow thats alot of money for them to be making you do the run around like that....

civicdrivr

iTrader: (9)

I've worked with Jose in the past. While its a bit difficult to get answers from them regarding the product itself (you have to disguise your questions to get an accurate response) I felt they were pretty easy to work with.

I ordered my clutch in the beginning of November 3rd and had to wait until mid-December for to receive it. Getting info from them regarding that was simple and quick.