Actuator fixed, dealer was puzzled......

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Old 06-21-2001, 03:10 PM
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Actuator fixed, dealer was puzzled......

a) On how I knew there was a problem, and
b) How did I know where the problem was originating?

Props to the board from Gary Force Acura in Nashville.

The service guys thanked me because they had never heard of it before, but they said they will be sure to check any others coming in.

Thanks to those who discovered it! You really do lose alot of power in the upper rpm band when it's not working, so check your's now!

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'01 CLS #4055 Red/Parchment-all the goodies
Old 06-21-2001, 03:36 PM
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That just amazes me! How can people be in the Acura (car) business and not know about that. It is one of the things that differentiates a Type S for gods sake.
Old 06-21-2001, 03:40 PM
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<font face="Verdana, Arial" size="2">Originally posted by bone_stock:
That just amazes me! How can people be in the Acura (car) business and not know about that. It is one of the things that differentiates a Type S for gods sake.</font>
Exactly, seems like the people at this dealer weren't acting ignorant and giving you the run around, but actually are ignorant idiots. You'd expect the ACURA dealer to know more about your Acura than anyone else.
Old 06-21-2001, 04:42 PM
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i had the same problem but doug from rick case knew all about and fixed it

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Old 06-21-2001, 05:51 PM
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You have to realize that not every Dealership has someone who checks or reads the net. The actuator problem is not widespread given the # of cars out there. It is quite possible that many, many dealers have not seen this problem, nor had any complaints about it. given that they don't read these boards, they really wouldn't know. Thats why its always good to give your advisor any info you may have- but don't try to diagnose the problem yourself- just say "hey- I read about this and think it may apply to this paroblem- can you check it out?" A good Service Advisor should be glad to if he can.

------------------
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*** The opinions expressed above are my own and I in no way speak for American Honda or Acura. ***

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Old 06-21-2001, 06:19 PM
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<font face="Verdana, Arial" size="2">Originally posted by wayneg:
Thats why its always good to give your advisor any info you may have- but don't try to diagnose the problem yourself- just say "hey- I read about this and think it may apply to this paroblem- can you check it out?" A good Service Advisor should be glad to if he can.

</font>
Good advice. When I talked to my S.A., I told him I had heard of this problem so I checked and my actuator wasn't turning. I popped the hood and pointed to where it was, I also had some pictures I printed out that showed it opened and closed. They troubleshot it for about 3 hours until they found a bad solenoid as the culprit.

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'01 CLS #4055 Red/Parchment-all the goodies

[This message has been edited by davo-cls (edited 06-21-2001).]
Old 06-21-2001, 06:21 PM
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About how many people would you say have had problems with their Actuator? and what production dates seemed to have the most problems?

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2001 CL-S, Navigation, Spoiler, Remote Start
Old 06-21-2001, 06:33 PM
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<font face="Verdana, Arial" size="2">Originally posted by wayneg:
You have to realize that not every Dealership has someone who checks or reads the net. The actuator problem is not widespread given the # of cars out there. It is quite possible that many, many dealers have not seen this problem, nor had any complaints about it. given that they don't read these boards, they really wouldn't know. Thats why its always good to give your advisor any info you may have- but don't try to diagnose the problem yourself- just say "hey- I read about this and think it may apply to this paroblem- can you check it out?" A good Service Advisor should be glad to if he can.

</font>
True true, Wayne.

And fellas... let's not forget that probably 80% of the people buying this car wouldn't have a clue if their actuator wasn't working. I kinda doubt that many of the 60 yo ladies I've seen driving this car are taking it past 3500rpm on a regular basis.

As much as it sucks... we on this board are the exception, not the rule....



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Old 06-21-2001, 10:31 PM
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OK, so mhow do we check the actuator? Which actuator; there must be several in the car. Al

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Old 06-21-2001, 11:30 PM
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<font face="Verdana, Arial" size="2">Originally posted by searoar:
OK, so mhow do we check the actuator? Which actuator; there must be several in the car. Al
</font>
Check the FAQ or do a search. I believe chodthewhacko also has a very well maintained FAQ on his site.



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Old 06-21-2001, 11:49 PM
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Look on the back of the engine for this.



Behind it is the actuator that controls the dual stage intake.



In park, rev the engine up past 3800 rpm. At 3800 it should visually rotate. If it doesn't, it ain't workin'.


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Old 06-22-2001, 12:02 AM
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I worked for two years as a consultant at Toyota Motor Sales implementing the system that they currently use for gathering technical information about problems in cars from their network of dealers. This system also disseminated information to the dealers (TSB's) once the same information they had initially reported was recognized as a problem.

Does Acura/Honda have something like this internally?

For what I see in this forum, many Acura dealers seem very ignorant of seemingly frequent problems. (rattles, steering wheel vibration during braking, dead actuator and others)
...or maybe they are just pretending to be ignorant.

<font face="Verdana, Arial" size="2">Originally posted by wayneg:
You have to realize that not every Dealership has someone who checks or reads the net. The actuator problem is not widespread given the # of cars out there. It is quite possible that many, many dealers have not seen this problem, nor had any complaints about it. given that they don't read these boards, they really wouldn't know. Thats why its always good to give your advisor any info you may have- but don't try to diagnose the problem yourself- just say "hey- I read about this and think it may apply to this paroblem- can you check it out?" A good Service Advisor should be glad to if he can.

</font>


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Old 06-22-2001, 12:08 AM
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do you need two people to see if the actuator is working..?? like i mean one at the driver seat and pressing the acc.. and the other looking..?? or once it gets over 3800 it just pops out.??

---------------
ACURA 3.2 CL TYPE S
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-NAVISYSTEM
-SPOILER
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Old 06-22-2001, 12:12 AM
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<font face="Verdana, Arial" size="2">Originally posted by buyingCLsoon:
do you need two people to see if the actuator is working..?? like i mean one at the driver seat and pressing the acc.. and the other looking..?? or once it gets over 3800 it just pops out.??

---------------
ACURA 3.2 CL TYPE S
-BLACK/BLACK
-NAVISYSTEM
-SPOILER
-MUD GUARDS
-V1
-TINTS TO GET IN WEEKEND
</font>
It's best to have two people, You can't really see it from inside the car.


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Old 06-22-2001, 12:34 AM
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I did it myself.

Stand on the driver's side with the door open, foot on the accelerator and rev the engine while looking at the actuator.

<font face="Verdana, Arial" size="2">Originally posted by buyingCLsoon:
do you need two people to see if the actuator is working..?? like i mean one at the driver seat and pressing the acc.. and the other looking..?? or once it gets over 3800 it just pops out.??

---------------
ACURA 3.2 CL TYPE S
-BLACK/BLACK
-NAVISYSTEM
-SPOILER
-MUD GUARDS
-V1
-TINTS TO GET IN WEEKEND
</font>


------------------
2001 Silver CL-S
Old 06-22-2001, 11:45 AM
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<font face="Verdana, Arial" size="2">Originally posted by davo-cls:
It's best to have two people, You can't really see it from inside the car.

</font>
Or just manually rotate the throttle with your hand. The downside is that you can't verify the RPM, but you can see it is working.
Old 06-23-2001, 09:04 PM
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mine doesnt work, and dealer wont fix it either.... -count me in...

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Old 06-24-2001, 10:43 AM
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What is the dealer's objection? I need to know all the angles, mine is going in on Tuesday...
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