ktgumbo

So my moms 01 TL got a new tranny last week at Los Gatos Acura! The radio needs the code to work again because as most of you guys know, they unplug the battery. The dealer that you buy the car from MUST record the radio code in their files, for problems like mine. Stevens Creek Acura did not do that, and not want me to pay their service guys $70 to take out my radio, scan the serial #, and get my code. I was like no fuckin chance. I am waiting for the GM of the dealership to call me back to see what they want to do! What do u guys think. Should I have to pay them for their mistake?:o :o

fuzzy02CLS

iTrader: (2)

Nope. You should have the code anyway in your owners manual. Don't you? It should have come in a little plastic drug bag.

Fabvsix

You should have gotten a card when you bought the car. Copied it and put on file at your home. I don't think its your responsibility for a moron dealerships lack of ! Call the Acura Corporation and complain !

sidemarker

that is complete bull shit

take your car to another dealership

sidemarker

ktgumbo

I looked, she didn't have the card.

paper1122

Dude, call up acura customer care and complain, that is complete bs, if they ever tried to charge me for a code I would punch the guy. Sounds like it is time ofr a new dealer, I drive 150miles to get my car serviced and it is worth every mile.

Dunbar

It's on the bottum of the ashtray. Your welcome

Fabvsix

What "ashtray" ????? I don't have an ashtray in my 01 CLS !

MJMeucci

if it is not on the bottom of yur ash tray look under the fuse box covers, that is where I found mine... like you, Acura wanted $70 to pull my deck and scan the serial.

6spdmanual

Look at your trunk lid next to the buckle

LiLMaN

Samething happened to me the other week... They wanted to charge me 90 bucks.. so I went to another dealer and they said they would charge me 46 dollars... I had no choice but to do it.. They gave me my navi code and radio and all you can do is complain to honda Usa... good luck

NOVAwhiteTypeS

or the bottom of your cup holder

ktgumbo

They left a messsage on my machine tellmin me that they would do for "no cost"! So i guess it pays to bitch a lil to the GM!