Bad Tranny Case - I got screwed !
#1
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Bad Tranny Case - I got screwed !
:ripped:
Please help guys !
gotta start a thread --- I am mad and stressing out --- Need info & advices.
This is regarding the infamous "Mandated Inspection on AT Tranny Case"
Quick facts:
1) My VIN is in the range --- Bought 6/04/2004 BEFORE the memo.
2) Called dealer (1 hr away) weeks ago when I discover #1
Service manager said they got NO record showing inspection performed on my car. BUT they have a list that identifies the cars they sold that had the wrong tranny case.
Basically she said they know exactly which cars are "bad".
So I finally looked under the hood today and what do I see ?
the RCL-1 case
So what now ? please tell.
Does just the tranny case need to be replace ? what else ?
Or does the whole tranny need to be replaced ?
I have read somewhere that the whole bang needs replacement --- No way I accept that....it's gonna be a battle...hope i keep cool head & no need to go postal.
Please help guys !
gotta start a thread --- I am mad and stressing out --- Need info & advices.
This is regarding the infamous "Mandated Inspection on AT Tranny Case"
Quick facts:
1) My VIN is in the range --- Bought 6/04/2004 BEFORE the memo.
2) Called dealer (1 hr away) weeks ago when I discover #1
Service manager said they got NO record showing inspection performed on my car. BUT they have a list that identifies the cars they sold that had the wrong tranny case.
Basically she said they know exactly which cars are "bad".
So I finally looked under the hood today and what do I see ?
the RCL-1 case
So what now ? please tell.
Does just the tranny case need to be replace ? what else ?
Or does the whole tranny need to be replaced ?
I have read somewhere that the whole bang needs replacement --- No way I accept that....it's gonna be a battle...hope i keep cool head & no need to go postal.
#2
well i would say its better to get the whole tranny replaced. That way your getting a whole new unit from the factory. If you only get your caseing replaced it means that the dealership service crew will have to physically open up your tranny (more room for error) and may accidently mess something else up. (read the gear slippage video post).
#3
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Oh, No ! No ! No !!!! :swear2:
I don't want a car partially made in NYC !
I am gonna fight like a mofo to get a whole new car like someone on this forum was offered.
But man it's a PITA, I got 2117 miles, am attached to the car, got OEM body kit.
Damn !!!!
I don't want a car partially made in NYC !
I am gonna fight like a mofo to get a whole new car like someone on this forum was offered.
But man it's a PITA, I got 2117 miles, am attached to the car, got OEM body kit.
Damn !!!!
#4
Well, it ought to be a factory tranny, you can take solace in that at least. It's just put on in NYC.
If it'll make you feel better then think of it this way: if you put on any after-market parts or even get your filters changed, then it's partially made in NYC.
If it'll make you feel better then think of it this way: if you put on any after-market parts or even get your filters changed, then it's partially made in NYC.
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Do you know how involved the tranny replacement process is ??? cause I have no clue.
If it's like say like getting a botox, no biggie...but if it's like replacing kidney --- no f**king way !
If it's like say like getting a botox, no biggie...but if it's like replacing kidney --- no f**king way !
#7
John Starks - The Dunk
Originally Posted by sauceman
The kdney would be more like an oil filter, but for the tranny replacement, it's more like replacing a hip!
I believe the memo was out way befor you bought your car in June....It was out before I bought my car in April.
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#9
Robert,
What recall are you referring to? Is it from this thread http://www.acura-tsx.com/forums/show...091#post112091
Here is a quote from the thread:
It says they need to be inspected and not necessarily requires replacement. Are you having problems with your transmission or was their another update on this recall?
What recall are you referring to? Is it from this thread http://www.acura-tsx.com/forums/show...091#post112091
Here is a quote from the thread:
Originally Posted by Colin
Not sure if I should post this now since I cannot do this annomously, but here goes:
Certain TSXs in your new car unsold inventory, as well as vehicles in-transit to your dealership between VIN JH4CL96***C025689 and VIN JH4CL96***C028611, are affected by this Special PDI Inspection. These vehicles CANNOT be sold or leased until they have been inspected.
Please note that this does not say they MUST be replaced. It simply says they MUST be inspected. Try not to get too excited people.
Certain TSXs in your new car unsold inventory, as well as vehicles in-transit to your dealership between VIN JH4CL96***C025689 and VIN JH4CL96***C028611, are affected by this Special PDI Inspection. These vehicles CANNOT be sold or leased until they have been inspected.
Please note that this does not say they MUST be replaced. It simply says they MUST be inspected. Try not to get too excited people.
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Originally Posted by Viking
It says they need to be inspected and not necessarily requires replacement. Are you having problems with your transmission or was their another update on this recall?
YES, that's the "PDI" (what's it mean anyway ?) I talking about.
Read it twice before and I just re-read that entire thread last night before I post this one
I don't know about the others but Im f**king confused.
The point I got was this:
Dealer is to inspect the tranny case.
IF the case has the code RCL-1 ===> Need replacement (case, whole tranny whatever...)
Else if code RCL-2 ===> no action.
Viking, Yuhoo....where you got TSX ? --- me, Manhattan Acura
#11
The memo was way in advance of June 4, 2004. It was out back in March/April.
I think you are right to be concerned about Guido changing out your tranny there in NYC.
Since the memo had been out for several months prior to your purchase, your dealer pretty much screwed the moose.
I think you are right to be concerned about Guido changing out your tranny there in NYC.
Since the memo had been out for several months prior to your purchase, your dealer pretty much screwed the moose.
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I am not calling dealer yet because I want to record the conversation.
I want to record because last time I spoke w/ service mger about this
she said they NEVER done the mandated inspection - because they knew which cars really need care. Assured me mine was not one of the bad apples.
Now they are clearly wrong here --- not even a quick look! I am not mechanical and it took me only 10 mins to find the code. lazy bastards
so dealer:
1) Not done inspection
2) Not inform me NOTHING.
3) Gave me questionable assurance
those fuckers !
I just think it best to "build a strong case" in case things get unpleasant and denials start flying arouind.
Like I said I will try my darnest to get a new car IF the tranny needs replacement.
I dont want a car 20% made in NYC by those grease monkeys. ZERO confidence I have now with Service dept.
I want to record because last time I spoke w/ service mger about this
she said they NEVER done the mandated inspection - because they knew which cars really need care. Assured me mine was not one of the bad apples.
Now they are clearly wrong here --- not even a quick look! I am not mechanical and it took me only 10 mins to find the code. lazy bastards
so dealer:
1) Not done inspection
2) Not inform me NOTHING.
3) Gave me questionable assurance
those fuckers !
I just think it best to "build a strong case" in case things get unpleasant and denials start flying arouind.
Like I said I will try my darnest to get a new car IF the tranny needs replacement.
I dont want a car 20% made in NYC by those grease monkeys. ZERO confidence I have now with Service dept.
#14
Originally Posted by robert_tsxgeek
YES, that's the "PDI" (what's it mean anyway ?) I talking about.
Read it twice before and I just re-read that entire thread last night before I post this one
I don't know about the others but Im f**king confused.
The point I got was this:
Dealer is to inspect the tranny case.
IF the case has the code RCL-1 ===> Need replacement (case, whole tranny whatever...)
Else if code RCL-2 ===> no action.
Viking, Yuhoo....where you got TSX ? --- me, Manhattan Acura
Read it twice before and I just re-read that entire thread last night before I post this one
I don't know about the others but Im f**king confused.
The point I got was this:
Dealer is to inspect the tranny case.
IF the case has the code RCL-1 ===> Need replacement (case, whole tranny whatever...)
Else if code RCL-2 ===> no action.
Viking, Yuhoo....where you got TSX ? --- me, Manhattan Acura
I haven't seen the case code stuff so I'm taking your word on that, but it seems pretty clear based on that info that Manhattan Acura screwed up.
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You bought your vehicle WAAAYYY after the Memo was sent to dealers. Most vehicles had either just arrived or were still in transit. And the Memo came out in Feb/March. Many dealers didn't even receive a vehicle that had an issue. Call the service manager and just ask if you could have it inspected for piece of mind. As far as saying you want a car built in japan not NYC then I guess you better ship your cor overseas for service. PDI stands for Pre-Delivery Inspection. The Memo basically stated that Vehicles in a range needed to inspected not neccesarily replaced.
#16
Based on what others have posted, the solution to this problem is a tranny change out. The alternative, I suppose, would be a tranny case change out, which would suck worse because it would involve disassembly of the tranny itself.
The prior posts, and logic, tell you that a tranny changeout involves dropping out the front end entirely, including steering and suspension gear, and may include loosing the engine from its mounts. It is a very involved change out with a lot of potential for error. A previous poster could not get his alignment back, I believe (Probably in that thread above).
I had a 5AT caught by this hold and wondered if I wanted one after the "repair." Instead of pondering that, I went for the 6MT.
I think you can get what you want. If they do the change out, make clear that you are not 100% happy with that and will be watching for problems like a hawk. When first one arises, demand replacement.
Or, cut through red tape, they hosed you, you want new car and all ur AM chit reinstalled on new one.
The prior posts, and logic, tell you that a tranny changeout involves dropping out the front end entirely, including steering and suspension gear, and may include loosing the engine from its mounts. It is a very involved change out with a lot of potential for error. A previous poster could not get his alignment back, I believe (Probably in that thread above).
I had a 5AT caught by this hold and wondered if I wanted one after the "repair." Instead of pondering that, I went for the 6MT.
I think you can get what you want. If they do the change out, make clear that you are not 100% happy with that and will be watching for problems like a hawk. When first one arises, demand replacement.
Or, cut through red tape, they hosed you, you want new car and all ur AM chit reinstalled on new one.
#17
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Originally Posted by Stevens24
You bought your vehicle WAAAYYY after the Memo was sent to dealers. Most vehicles had either just arrived or were still in transit. And the Memo came out in Feb/March. Many dealers didn't even receive a vehicle that had an issue.....
Sorry I don't quite catch your flow above....please elaborate a bit.
#18
Sorry I don't quite catch your flow above....please elaborate a bit.
In other words, your dealer screwed the moose by letting your car out w/o inspection and remedial work.
#19
Sorry to hear but I have actually been through the process you are about to undertake with my 5AT that was also within the VIN range.
RCL1 is the WRONG case, which COULD lead to leaking and tranny damage. The Stop Sell notice was dated March 26th, 2004 and was sent to all dealers on the same day by Acura's Corp office.
The dealer is at fault for not adhering to Acura's Corporate Stop Sell, however, in all likelyhood they will simply say there are no signs of damage and will just replace the housing and seal.
If it was caught before being driven then there would be no damage, and the dealer could continue to sell the car as new. Seeing as how they"missed" your VIN, I would probably ask for: new tranny, refund of the PDI (Pre-Delivery Inspection) as it clearly was not done, or whatever value you deem is appropriate for your time and inconvenience.
I'd also let your local Business Bureau be aware of what has transpired as they might have suggestions for you.
RCL1 is the WRONG case, which COULD lead to leaking and tranny damage. The Stop Sell notice was dated March 26th, 2004 and was sent to all dealers on the same day by Acura's Corp office.
The dealer is at fault for not adhering to Acura's Corporate Stop Sell, however, in all likelyhood they will simply say there are no signs of damage and will just replace the housing and seal.
If it was caught before being driven then there would be no damage, and the dealer could continue to sell the car as new. Seeing as how they"missed" your VIN, I would probably ask for: new tranny, refund of the PDI (Pre-Delivery Inspection) as it clearly was not done, or whatever value you deem is appropriate for your time and inconvenience.
I'd also let your local Business Bureau be aware of what has transpired as they might have suggestions for you.
#20
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Return Period
How long is the return-period anyway ? 3 months or something ?
I remember dealer telling "if you're not satisfied......you have X days/months to return the vehicle..."
I remember dealer telling "if you're not satisfied......you have X days/months to return the vehicle..."
#21
John Starks - The Dunk
I agree with everyone else, you definitely have a really good case against your dealership. I would be very cautious to what is going to happen to your car because I really do not trust the mechanics at these dealerships. Definitely get American Honda involved because you know that your dealer is not going to agree to give you a new car without having to. Maybe BBB too!
I have had 3 separate occassions that I had to go in for work because the mechanics are not trained well and rush everything which leads to them screwing things up. Granted my repairs were cosmetic (scratches and mis-alignment) but they were still done because the mechanics suck and don't care. :sqntfawk: I am afraid to let these mechanics touch anything in the engine at this point. Luckily I found a dealer that SEEMS pretty good right now, but as you expected it comes at a much higher price than the previous dealer.
BTW, I purchased my TSX at Monteclaire Acura in Verona NJ. Sales is great, but service sucks! Good luck and let us know how things turn out.
I have had 3 separate occassions that I had to go in for work because the mechanics are not trained well and rush everything which leads to them screwing things up. Granted my repairs were cosmetic (scratches and mis-alignment) but they were still done because the mechanics suck and don't care. :sqntfawk: I am afraid to let these mechanics touch anything in the engine at this point. Luckily I found a dealer that SEEMS pretty good right now, but as you expected it comes at a much higher price than the previous dealer.
BTW, I purchased my TSX at Monteclaire Acura in Verona NJ. Sales is great, but service sucks! Good luck and let us know how things turn out.
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Originally Posted by TdotSSTSX
Sorry to hear but I have actually been through the process you are about to undertake with my 5AT that was also within the VIN range.
RCL1 is the WRONG case, which COULD lead to leaking and tranny damage. The Stop Sell notice was dated March 26th, 2004 and was sent to all dealers on the same day by Acura's Corp office.
RCL1 is the WRONG case, which COULD lead to leaking and tranny damage. The Stop Sell notice was dated March 26th, 2004 and was sent to all dealers on the same day by Acura's Corp office.
OK, spoke with service manager:
She told me that EVEN if VIN in the range, and code is RCL-1 --- that does NOT automatically mean any repair/replacement action is required. She want me to bring in so they have a (fucking belated ! ) lookover
TdotSSTSX:
Let's see you bought/got the car just round the time-frame of the bulletin (mid 04/2004)
So it was your dealer that did the tranny replacement, Correct ?
Im curious...did you resist it...i mean accepting a "partiially made-in-Toronto" car ?
Were you OK with that ? Did you try to get them to give ya another car ?
#23
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Originally Posted by yuhoo22
I agree with everyone else, you definitely have a really good case against your dealership
yours -- #26592
mine -- #26529
born & pucked up the same day... :shit:
++++++++++++++++++++++++
Getting Honda involved --- how to get started on this ???
#28
A car in Canada purchased in January would not have the problem.
Robert - The reason I know is because the day I bought my car, was the day of the Stop Sell, and the dealer did not know yet, and promised me the car in 48 hours. Because the car was never driven, I didn't care that the housing was replaced. But I did NOT pay for the PDI as it took them until April 15th to get the parts from Japan and deliver my car to me. They were good about it, and gave me a loaner from April 1st - 15th as I had to return a company car at that time, hence, purchasing the TSX before March was over.
Robert - The reason I know is because the day I bought my car, was the day of the Stop Sell, and the dealer did not know yet, and promised me the car in 48 hours. Because the car was never driven, I didn't care that the housing was replaced. But I did NOT pay for the PDI as it took them until April 15th to get the parts from Japan and deliver my car to me. They were good about it, and gave me a loaner from April 1st - 15th as I had to return a company car at that time, hence, purchasing the TSX before March was over.
#30
I started a thread on this about 3 weeks ago. I had about 4k miles on my car and had to have the tranny replaced. If you have to have this done they will swap out the whole thing. My service department said they dont even inspect the old tranny, they just send it back to honda and put a whole new one in.
Yes it does require a lot of work to remove the old and put a new transmission on. Does this mean it is impossible to do correctly? Not at all. It will be pretty obvious if you get your car back and they have not put together the front end properly. In the instance of the guy who got the new car his tires were pointing towards eachother after a major malfunction caused by the dealer who replaced his transmission.
I have had my car back for about 3 weeks now and everything seems perfect. Does that mean it will stay that way? I guess I wont know until something happens. Your case involves the dealer not doing their job. However if it comes to getting a new transmission it is not worth stressing over and fighting for a new car. The car has a warranty for a reason and you have about 4 years to see if something else breaks because of the tranny swap, if it comes to that.
Yes it does require a lot of work to remove the old and put a new transmission on. Does this mean it is impossible to do correctly? Not at all. It will be pretty obvious if you get your car back and they have not put together the front end properly. In the instance of the guy who got the new car his tires were pointing towards eachother after a major malfunction caused by the dealer who replaced his transmission.
I have had my car back for about 3 weeks now and everything seems perfect. Does that mean it will stay that way? I guess I wont know until something happens. Your case involves the dealer not doing their job. However if it comes to getting a new transmission it is not worth stressing over and fighting for a new car. The car has a warranty for a reason and you have about 4 years to see if something else breaks because of the tranny swap, if it comes to that.
#31
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thanks poway1 !
>> said they dont even inspect the old tranny, they just send it back to honda and put a whole new one in.
Maybe because it's billable to Honda ? My understanding is that dealers LOVE warranty works.
So they just went ahead with the work ? Did they ask you or give you a chance to say something before they gut your car ?
That blows.....I am gonna make sure they fucking have a good look over & give me the diagnosis...
and if a new tranny is required - i am gonna fight tooth & nail --- they can do whatever with the car --- to get a new car. f**k that !
I ain't paying 28K for a car tweaked by buncha dealer greasemonkeys & loose sleep over it.
---------------------------
OK, I found your thread about the tranny replacement.
Looks like the best choice for ya was getting the new tranny.
>> said they dont even inspect the old tranny, they just send it back to honda and put a whole new one in.
Maybe because it's billable to Honda ? My understanding is that dealers LOVE warranty works.
So they just went ahead with the work ? Did they ask you or give you a chance to say something before they gut your car ?
That blows.....I am gonna make sure they fucking have a good look over & give me the diagnosis...
and if a new tranny is required - i am gonna fight tooth & nail --- they can do whatever with the car --- to get a new car. f**k that !
I ain't paying 28K for a car tweaked by buncha dealer greasemonkeys & loose sleep over it.
---------------------------
OK, I found your thread about the tranny replacement.
Looks like the best choice for ya was getting the new tranny.
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