Acura's Loaner Policy

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Old 10-31-2003, 10:20 AM
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Acura's Loaner Policy

Hey,

What is Acura's loaner car policy? Any age requirement, etc?
Old 10-31-2003, 11:24 AM
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I believe it's up to the dealer to determine their own loaner policy. I know they aren't the same everywhere. One dealer i went to just handed me the keys to a used maxima from their lot and I drove off with it, like a long test drive... another dealer I know has more like a car rental agency in their dealership, and they use it to give you complimentary loaner cars. Some dealers don't have loaner cars, some only for certain types of services.
Old 10-31-2003, 11:38 AM
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depends on the dealer. I know a the dealer nearby here will only give you a loner car if you purchased your car from there, but they claim they'd give it to you for any service, even an oil change (and that's why you should buy from them for more $). From my experience, most dealer won't give you a loner unless you car will be there most of the day.
Old 10-31-2003, 01:11 PM
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the dealers in here in arizona, for the most part, give RSX automatic's, non-type s.......

they used to give legend's and integra's.


it REALLY makes you love your car even more!!!
Old 10-31-2003, 03:54 PM
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Here in Oregon, they basically laugh at me if I want a loaner. In Washington DC, I got an almost new RL for the day

All they did was scan my license and ask me to bring it back with a full tank of gas.
Old 10-31-2003, 04:02 PM
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Originally posted by kenbiddulph
Here in Oregon, they basically laugh at me if I want a loaner. In Washington DC, I got an almost new RL for the day

All they did was scan my license and ask me to bring it back with a full tank of gas.
Sounds like loaner policies do vary quite a bit.

My dealer requires my driver's license and proof of insurance. Typically an RSX auto. They give it to you with 1/2 tank, and you can bring it back empty -- flat fee of $10. You get a loaner for any scheduled appointment except an oil change.

Oh, and I REALLY appreciate my TSX after spending some time in an RSX -- they're agile, but the interior is crappy compared to the TSX.
Old 10-31-2003, 04:27 PM
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Here the local Acura dealer will loan out either a 6gen Honda Accord or 7gen Honda Civic...no Acuras are loaned out.
Old 10-31-2003, 05:37 PM
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Whe i brought my car in.......they gave me a brand new 04 TL (brought car in brake problems, but it works great now). I had it for 2 days......and i missed my TSX
Old 10-31-2003, 07:14 PM
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I test drove a TSX yesterday. I happened to open the glove box and the window sticker was in it. The car's window sticker did not have a price and instead said "Service Loaner" on the window sticker.

The dealer let me drive it as they only had manuals in stock and they wanted to accomodate my request.

I found it interesting that cars come from the factory (or Acura US sales) designated as "Service Loaners".
Old 10-31-2003, 11:08 PM
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as far as age limits are concerned... aparently i'm old enough to drive the car when i'm test driving (deciding to purchase) and I'm old enough to afford to pay for it; but some how i'm not old enough for me to be eligible for a loaner (must be 21)
Old 11-01-2003, 03:13 AM
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Originally posted by 97AcuraCL
as far as age limits are concerned... aparently i'm old enough to drive the car when i'm test driving (deciding to purchase) and I'm old enough to afford to pay for it; but some how i'm not old enough for me to be eligible for a loaner (must be 21)
It varies by dealership. But most places won't rent you a car unless you are 25. I had to get my credit checked and my income verified since I am under that "magic" number. Oh well.

By then my insurance will be half, in spite of never having a ticket.
Old 11-01-2003, 07:22 PM
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Originally posted by Krytos
Whe i brought my car in.......they gave me a brand new 04 TL (brought car in brake problems, but it works great now). I had it for 2 days......and i missed my TSX
Did you take your car to a Portland dealer? If so, which one? Tonkin or Acura of Portland? Was the car a loaner (officially) or did they just give you a brand new TL out of the kindness of their heart?
Old 11-03-2003, 05:03 PM
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Originally posted by 97AcuraCL
as far as age limits are concerned... aparently i'm old enough to drive the car when i'm test driving (deciding to purchase) and I'm old enough to afford to pay for it; but some how i'm not old enough for me to be eligible for a loaner (must be 21)
Be grateful you dont go on vacation and have to rent a car. Standard policy is 25 at most rental places.
Old 11-05-2003, 12:33 AM
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My dealer (Lasher Elk Grove) uses TSX 5AT for service loaners
Old 11-05-2003, 02:34 AM
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Originally posted by TfD
My dealer (Lasher Elk Grove) uses TSX 5AT for service loaners
That sucks. I got stuck in a dirty 2003 RSX. I mean it was literally dirty inside.
Old 11-05-2003, 09:10 AM
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When my TSX was in the shop for a week, they gave me a SSM TSX 5AT non-navi. All they did was photocopy my license and ask who my insurance company was. Gave me the keys and I was on my way. Im only 20 by the way. Driving the auto for a week really made me miss my 6MT. The watered-down performance of the 5AT is very noticable after driving both back to back.
Old 11-05-2003, 09:18 AM
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Originally posted by 2004_Acura_TSX
Here the local Acura dealer will loan out either a 6gen Honda Accord or 7gen Honda Civic...no Acuras are loaned out.
Which dealer? Both the dealer in KC have loaner cars that are all Acura's. My old dealership had over 40 cars in the loaner program which included 7 TSX's. No charge you just had to reserve the car. The service dept is top notch.
Old 03-18-2014, 03:42 PM
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Thread resurrection.

I have had 2 loaners from Acura here locally and I have not paid for either. One was an MDX the other was a late model TL, not SHAWD though.
Old 03-18-2014, 09:13 PM
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One thing to note. Be sure your insurance covers car rentals. If god forbid you get in an accident and your insurance doesn't cover them you could be in for a world of payments.
Old 04-13-2014, 10:08 AM
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I'm in my local dealer here in Boise, ID about once a month for regular maintenance do to how much I drive. They are 5 stars! Their loaner fleet has just about everything. In fact, the only vehicle not in their program is the RLX. But I've driven everything else thru the program.

tsxtravels.com
Old 04-13-2014, 12:52 PM
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My dealer typically gives the same model of your car. When we brought in our MDX, we got an MDX. When we brought in our TL, we got a TL. The loaner may not have had all the bells and whistles as our cars, but got the same car.
Old 04-18-2014, 07:50 PM
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When we had our '04 TSX serviced not too long ago they gave us a '14 MDX base for a day. Just handed us the fob, asked to return it full of gas and scanned the license necessary.
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