OakvilleRDX

Had the B1 service done yesterday in Burlington ON -- $C268!! 7,900 km on car at that point. Upset that car is only 3 months old; and feel screwed over that the work entails inspecting just about everything in the car, including door hinge lubrication. Obviously a sop to the dealers -- one pissed off guy here.

Pacer

B1 service is...??? Oil change and "inspection"? Or what? Damn, that is a big chunk of change.

OakvilleRDX

Damn is not word I was thinking about. What all could be required at 3 months?

Tripp11

Find yourself a trustworthy, quality, independent wrench and start taking your RDX there for routine maintenance - save some $$$.

I take all my cars to my wrench for EVERYTHING except warranty service.

terdonal

A "B1" service at 7900 km's?? I don't think so. It should have been an "A" service. I would expect a "B" service at a lot higher mileage than that.

Mine was about $85.00 cdn.

OakvilleRDX

Guess I didnt study hard enough, got a B instead of an A!

The Dougler

iTrader: (1)

I believe that's the Oakville tax, gotta watch out for rip offs in areas where people have lots of money and drive luxury cars.

terdonal

Well I would most certainly have a talk with the Service Manager. There is no way you should get dinged for this at that low a mileage. They should have realized at 7900 km's that it was an "A" service not a "B1" service.

Bostonbr77

I just had my "A" service done in Edmonton at 8,277 kms and it was 93.00 Canadian. I was told at the time of purchase that my first 2 services were free. They tried charging me the $93 and I mentioned that my first 2 were supposed to be free and they cancelled the charge. I am not sure if this was an Acura incentive or if this was specific to West Side Acura in Edmonton.

Rusty

OakvilleRDX

Comment about Oakville not withstanding, work was done in neighbouring Burlington. And only had work done that car indicated needed being done... indicator skipped over A and when straight to B.

terdonal

Then there must be a problem with your indicator imo. The dealer most certainly should have noticed that, I know I would have. I would talk to the Service Manager myself as there is definitley something wrong with you getting stuck with that kind of charge on your first service. At least I am assuming it was your first service at those km's.

OakvilleRDX

Am I alone in going straight to B?

Fishbulb

That's ridiculous. I'd go back in to the dealership and have a talk with the service manager. If I knew that I'd bought a car that needed $270 worth of service every 8K, I'd have bought a different car.

neo1738

i would imagine that "B" service indicator instead of "A" would be something that should be covered by the warranty, and with that are you supposed to be responsible for damage/expenses inccurred for a warrantied part that fails?

Allanon

I just had an "A" done last week but they told me the next one would probably be a "B" and would cost a lot more. The oil change cost me $38 and now I'm really not looking forward to that "B" inspection.

Can you refuse and just ask for an oil change or will that void your warranty?

phil17

hey guys, I just want to let you guys know that it is possible to get a B as your first service depending on your Driving style etc. There shouldn't be anything wrong with the car. If you get a B1 this time, you'll get a A1 next time or something. 2 Free oil changes was standard on all 2006 Acura's in Canada but they have since taken that off for 07's so any free oil change you get with your RDX is more of a dealer incentive. and year, $200+ for an oil change is crazy

OakvilleRDX

I think I'll wait to see what service is required next time... if another B, I'll demand an explanation from the service department. Or at least, get them to tell me the effect on my warranty coverage if I decline some of the bull sh*t that goes along with the B.

c_hunter

Regardless of the service, make sure they stick to the book and only do what is called out in the owner's manual. All dealers try to sell inflated services in which they pad the basic routine with other checks, inspections, and baloney to make more money. You have to be very clear about what you want done, otherwise you will get their version of a particular package. Whether it's A1, B1, whatever, be sure they stick to the book.

NemoUmbra

Mine too went straight through to a "B" service. Cost me about the same...was kind of shocked at the price but I didn't know that the "A" service should come first...mine was at 6800 km's though and I'm at 11000 km's now but sitting around 50% for oil life.

Pacer

Yeah, what Craig said. Stick to what's required in the book. And have a talk with SM. That does seem like just a crazy amount of money for that low of mileage.

Some of that "dealer package" stuff you may even be able to do yourself -- air filter replacement, etc. and save at least $50 (dealer prices for parts and labor). When I had my Stealth, I took it to my dealer for a 50k-mile tune-up, and their package was around $430 for that. I skipped a lot of it (as it was unnecessary or I could do myself) and got my charge down to around $260 or so.

Luckily I got free oil changes for life with my RDX, so I'll save a little cash from time to time. Ditto the thought on getting a private, trustworthy mechanic. They are out there.

jimmyR

The dealer where I purchased my RDX from quoted me $129 for the B1 service, and I said I have a coupon the sales guy gave me for free first service. They said they would "check" when I arrived to see what it covered. I have 8,001 miles and 5% oil life and am happy with the RDX, no problems. 20.1 overall MPG so far. Will advise on this service cost rampage the dealers are cashing in on.

OakvilleRDX

Hope you really get if for $129. Apparently a B1 service on an RDX is different than on other Acuras.... my initial quote was for $115, but then turns out that mine was the first RDX/B1 they'd done, and were "surprised" when they looked at the books to see how much work had to be done. Best of luck.

chyllintsx

no sir... i was just bout to start a thread bout this B1 crap... but i saw urs....

i had a A when i was at 28xx miles... then i just got a B1 light at 5700 miles so i went in today... they told me that it was oil change and tire rotation...and its gunna be 130 bux... so i was like WTF.... ill rotate mah own damn tires thank you.... and just the oil change was frigggggin 80bux so i did thay only... my god... wat a rip

so i looked in that maintenance booklet when i got home... and B1 was a bunch of crap like checking fluids..brake lines.. and etc etc... i highly doubt i would need any of that with a 4 month old car... and i bet anything that the technicians wont do 95% of that shyt... i was happy i only went with oil change...

dwest1023

When my B1 came up, I looked up what the service entailed and just told them to rotate the tires. the oil change was free. cost? $30. You don't need all that inspection at 6 or 7K. Its a honda. That service is nothing more than $$$$$ for the dealer.

Hoopics

Do you (or does anyone else) know if there is any risk that refusing recommended service will void the warranty?

Tripp11

If you've ever perused the Federal Trade Commission website, they've got some generic verbiage relative to auto warranties.

IMO, you do have an obligation to abide by the manufacturer's recommendations for routine maintenance and they state, "failure to do so could void the contract". For example, you couldn't simply go 30K miles without changing your engine oil and then have any engine problems covered by warranty.

However, I encourage people to either do the maintenance themselves or hire an independent wrench to do these routine maintenance items on their cars - you would save a ton of $$$. Plus, you can document just as easily as the service techs that you've abided by the maintenance recommendations per your manual by keeping invoices/receipts and a maintenance log.

Teledatageek

I'm confused.... My dealer keeps sending me little notes like I need to get my 15K service.... I guess they figured after a year I should have that many miles (and I do). I have 15.3K....

I had my 1st oil change at 6K and the 2nd at 12K - both based on the computer telling me so. They aligned the wheels during the 12K too.

I think that I'm OK just following what the car tells me to do in terms of routine maintenance, correct? I want to make sure I do what I'm supposed to in order to not jeopardize the warranty.

Could someone clarify for me please.

Thx.

AbovePrime.

You are doing everything as you should, people worry about auto warranty's too much, unless you are beating the car by letting it go 15K miles without an oil change, you should be all good. Make sure if you have anymore alignment problems in the near future you bring it back to them so they can do it again for free, things like alignment are not covered after 12K/12Mos. (I think)
The dealer is just trying to make an extra buck by bringing people in for unnecessary services. Follow the Owners manual and you will be fine.

loulinjai

I believe there are step by step instructions in the owners manual for oil changes. With Mobil 1 equivalent of Mobil 1 itself plus filter works out to around 30 bucks. Takes me less than half an hour for the oil change alone. If i wanted to do the brakes as well, it'll be one hour with the oil change. All of the inspections other than brake are visual. Pocket the $$, take your family out for a nice dinner.

mav238

CAD$30.00 for Mobil 1 oil change + filter + tax included!!!???!! I know Alberta has no PST, but there certainly is GST, oil filter is for an OEM around CAD8.00, or for FRAM around CAD6.00. The cheapest Mobil 1 I found so far, is CAD35.00 for 5.4L.

So please tell me how you achieved a CAD30.00 oil change with filter, even if you did it yourself? I think it should be around CAD40.00 tax included.
Where did you manage to get Mobil 1 that cheap???

Madison3

My RDX triggered an A1 maintenance call-out at about 5500 miles, a B1 at 11000 miles, and now an A16 which I'll do when it hits about 16000 miles.

The only difference between an A1 and a B1 (according to Acura's manual) is the additional inspections called out by the B. And my dealer's price difference between the two was about USD40.

I guess what I'm thinking is that if a dealer's price difference between and A and a B is large, it looks like they are overcharging for the B inspection.

loulinjai

yes sorry, for most now it will be closer to $40. my bad. I get the OEM filter. There was a special at a wal-mart here for $25 for a 4.4L jug + 1 L bonus. I realize they do not have that anymore. I am surprised that you say Mobil 1 bottles come in 5.4L. The ones I see are 5.0L. Even with the special I mentioned, it would $33-34. The local area dealer here charges 99.95 for a A1 service. What a ripoff.

loulinjai

thats a small difference between A and B. It might be different for US. Locally here in CA, for the Honda dealerships: the difference between A and B services are 35 and 183 (for regular non-synthetic cars), but than again, just the brake servicing seems like its worth the 40 bux.

terdonal

Your maintenance is based on the % reading on your vehicle not based on how many miles/kms you have on the vehicle. I believe it states oil should be changed once a year if you are not putting on a lot of mileage but that does not appear to be the case for yours.

Your dealer should not be pestering you to get maintenance. Maybe they maintain bad records on your vehicle as they should be able to see in their computer the services you have done to date.

Based on the miles you said you had between the first two you should probably hit around 18,000 before you get to 0%

happywithmyrdx

I see a lot of people post about the different codes that come up for maintenance. I thought I would post so everyone has a clearer idea of what it's asking you to do:

First, there's the letter, that's A or B:

A means:
Replace engine oil

B has a lot of inspections, but not that much additional maintenance [oil filter]:

Replace engine oil and oil filter

Inspect front and rear brakes
Check parking brake adjustment

Inspect these items:
Tie rod ends, steering gear box, and
Suspension components
Driveshaft boots
Brake hoses and lines (including ABS)
All fluid levels and condition of fluids
Exhaust system
Fuel lines and connections

So, most of the time it's just asking you for oil and/or filter.

Next, there is a number code, there are 6 numbers. Again much of this is not maintenace, and what is maintenance is stuff that anyone can do:

A '1' means:
Rotate tires

A '2' means:
-Replace air cleaner element
-Replace dust and pollen filter
-Inspect drive belt

A '3' means:
-Replace transmission and transfer fluid

A '4' means:
Replace spark plugs
Inspect valve clearance

A '5' means:
Replace engine coolant

A '6' means:
Replace rear differential fluid
Should be about every 15,000 miles (24,000 km).

So, an A1 is just change the oil, rotate the tires.
A B6 is change the oil, filter, and rear diff fluid.


I hope this helps clarify things for people.

turboted

No not clear. Just had a B1 and RDX computer told me to change oil and rotate tires. Went to dealer and on servive invoice listed a B1 service with oil change and tire rotation. Prior to the B1, I had an A1 and computer just told me to change oil. When I went to dealer, service invoice listed an A1 service with only an oil change.

porsherules911

Was just changing oil today when I noticed oil where it shouldn't have been I'm pretty sure the tranny oil is leaking but not enough to gather on the ground. Anyone have their Rdx start leaking stuff it shouldn't be? Gona have to bring her into the dealer this week...

XLR8R

Wipe it clean, then drive it and see if you can identify the source of the leak.

Oil is amber/brown and the trans fluid is red. They also have very different odors. You can see and smell the difference using the dipsticks. Wipe the fresh leak with a clean white paper towel and you should be able to determine which it is.

(Mine has had no leaks.)

porsherules911

I know its the tranny because its leaking red. The leak isn't bad I can just see a small spot that is covered.

russianDude

If you change oil yourself, is there an easy way to clear the computer yourself, or do you have to go to the delaer?