Under-warranty windshield replacement?

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Old Oct 7, 2009 | 02:00 PM
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Under-warranty windshield replacement?

My 2008 MDX developed a crack in the front windshield overnight. It starts from the edge at the driver's side and about a foot in length. Is this covered under the vehicle's manufacture warranty and would be replaced by the dealer?
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Old Oct 7, 2009 | 02:24 PM
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You know the same thing happened to my RL but I didn't bother to think the dealer would cover it. I'm curious to see how this turns out..
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Old Oct 7, 2009 | 02:30 PM
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To add to the story, the car was parked at work over night and the crack was there in the morning when the driver came out from work. The crack wasn't there last evening.
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Old Oct 22, 2009 | 03:16 PM
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I took the MDX to the local dealer and one of the service reps checked the crack. He said it was caused by a rock chip, so Acura will not replace it under warranty because the damage is caused by an "external source." I examined the crack thoroughly. Indeed, there was a tiny indentation on the crack line, near the outer edge of the windshield. This indentation was labeled "rock chip" by the service rep.

I am now getting it replaced through my auto insurance with Acura glass. That's the update for those interested.
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Old Oct 22, 2009 | 08:06 PM
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Most people don't realize that the windshield is a structural member of the vehicle and is under tremendous stress and strain, so it is quite possible for a crack to appear that would be covered under warranty. However, rock chips, etc. aren't covered. I wonder what a new windshield for the 2nd Gen costs if you don't have comprehensive insurance.

P.S. DYK, that when a new model vehicle, say the ZDX, comes out the replacement glass manufacturers already have a supply in warehouse to go.
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