Seat Belt Will Not Recoil/Ripped - AcuraZine Community
AcuraZine Acura Forums Home Acura CL Forums Acura ILX Forums Acura MDX Forums Acura NSX Forums Acura RDX ForumsAcura RL ForumsAcura RSX ForumsAcura TL ForumsAcura TSX ForumsAcuraZine ZDX DiscussionAcuraZine Regional DiscussionAcuraZine Off Topic Discussion

Go Back   AcuraZine Community > AcuraZine TL Community > Second Generation TL (1999-2003) > Problems & Fixes
Sign in using an external account
Register Forgot Password?
Register Albums FAQ Members Calendar Search Today's Posts Mark All Read ExperienceUsed CarsVendor DirectoryGarage
Search
Welcome to AcuraZine Community

Reply
 
 
 
submit to reddit
 
Thread Tools Search this Thread
Old 08-14-2009, 5:18 PM   #1
xtremex626
Regional Coordinator (SoCal)
2003 Acura TL
 
xtremex626's Avatar
 
Trader Rating: (1)
Join Date: Nov 2008
Location: SoCal SGV 626
Age: 22
Posts: 2,461
Thanks: 73
Thanked 88 Times in 81 Posts
Points: 18,728, Level: 86
Points: 18,728, Level: 86 Points: 18,728, Level: 86 Points: 18,728, Level: 86
Activity: 0.9%
Activity: 0.9% Activity: 0.9% Activity: 0.9%
Seat Belt Will Not Recoil/Ripped

This seems crazy. Problem after problem for my TL-S... the right rear seat belt will not work. It does not recoil and it is kind of ripped near the top part. I had nothing to do with this as I am the second owner of the vehicle. The previous owner did the damage and I just called Metro Acura and asked if the lifetime warranty for the seatbelts were still active and they said not if damage was done to it. Basically, it had to be a defect in order for it to be under warranty. I understand that Acura has had several recalls on the seatbelts but I don't think this is fair because I bought the car like that, not knowing it had a broken seatbelt (guess it's my fault but I would still like to get it replaced because it is a safety issue when driving other passengers, and I do drive friends around). How should I go about this? I definately don't wanna fork out money to replace this issue when it's not my fault. Thanks for any advice/comments/suggestions.
This ad is not displayed to registered or logged-in members.
Register your free account today and become a member on Acurazine!
xtremex626 is offline   Reply With Quote
Old 08-14-2009, 6:14 PM   #2
mlassek
Registered Member
Garage is empty, add now
 
Trader Rating: (0)
Join Date: Jul 2009
Location: Rockville,MD
Posts: 67
Thanks: 0
Thanked 0 Times in 0 Posts
call a different acura dealer to make an appointment and tell the service writer you will give him a 100% on the survey.
unless a dog chewed thru it i dont see why it wouldnt be covered. i am an acura technician and have replaced tons of ripped seatbelts and countless belts that wont retract anymore under warranty
__________________
08 Mazdaspeed3,03 Acura 3.2 TL,98 Acura 3.5 RL
request Matt for service at Norris Acura
mlassek is offline   Reply With Quote
Old 08-14-2009, 8:44 PM   #3
xtremex626
Regional Coordinator (SoCal)
2003 Acura TL
 
xtremex626's Avatar
 
Trader Rating: (1)
Join Date: Nov 2008
Location: SoCal SGV 626
Age: 22
Posts: 2,461
Thanks: 73
Thanked 88 Times in 81 Posts
Threadstarter
Points: 18,728, Level: 86
Points: 18,728, Level: 86 Points: 18,728, Level: 86 Points: 18,728, Level: 86
Activity: 0.9%
Activity: 0.9% Activity: 0.9% Activity: 0.9%
Quote:
Originally Posted by mlassek View Post
call a different acura dealer to make an appointment and tell the service writer you will give him a 100% on the survey.
unless a dog chewed thru it i dont see why it wouldnt be covered. i am an acura technician and have replaced tons of ripped seatbelts and countless belts that wont retract anymore under warranty
Excuse me for my noobiness, but who is the service writer and what survey? But yeah, I will definately contact a different Acura dealer. Thanks.
xtremex626 is offline   Reply With Quote
Old 08-14-2009, 9:38 PM   #4
mlassek
Registered Member
Garage is empty, add now
 
Trader Rating: (0)
Join Date: Jul 2009
Location: Rockville,MD
Posts: 67
Thanks: 0
Thanked 0 Times in 0 Posts
the service writer is the guy that you deal with, the medium between you and the tech. they get most of their income from the monthly CSI bonus that is based off of their survey scores. if they get one bad survey it can cost them over $1000 so a guaranteed good survey is great news. the techs get a CSI bonus as well but earn most of their money flat rate.
every time you bring your car in for service acura will call and/or email you with a survey of how your experience was at the dealer but no more than once every six months

some asshole gave me a 5 on a survey last month b/c the carwash guy didnt do a very good job even tho he was satisfied with the work i did. no my fault but that dick cost me $380 dollars just for that one survey so just make sure you take care of them and they will remember you and will take care of you in the future
__________________
08 Mazdaspeed3,03 Acura 3.2 TL,98 Acura 3.5 RL
request Matt for service at Norris Acura

Last edited by mlassek; 08-14-2009 at 9:42 PM.
mlassek is offline   Reply With Quote
Old 08-14-2009, 9:50 PM   #5
niju321
Registered Member
1999 Acura TL
 
niju321's Avatar
 
Trader Rating: (0)
Join Date: Aug 2008
Location: kansas city
Age: 26
Posts: 859
Thanks: 2
Thanked 0 Times in 0 Posts
Points: 4,986, Level: 45
Points: 4,986, Level: 45 Points: 4,986, Level: 45 Points: 4,986, Level: 45
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
ok so at the dealer i go to, you pull into this garage thing and there are 4 guys sitting at tiny desks with computers....those are the service writers, the people you normally talk to about what you need done
__________________
I get up every morning determined to both change the world and have one hell of a good time. Sometimes this makes planning my day difficult.

Quote:
Originally Posted by Shafted33 View Post
I feel that the eighth transmission is the charm.
niju321 is offline   Reply With Quote
Old 08-15-2009, 2:43 AM   #6
Gfaze
'12 & '13 AL West Champs!
2000 Acura TL
My Garage
 
Gfaze's Avatar
 
Trader Rating: (0)
Join Date: May 2007
Location: Modesto, CA
Age: 34
Posts: 12,897
Thanks: 87
Thanked 48 Times in 37 Posts
Points: 14,048, Level: 76
Points: 14,048, Level: 76 Points: 14,048, Level: 76 Points: 14,048, Level: 76
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Don't tell the dealer anything about the belt being damaged. Just tell them it doesn't retract anymore. DON'T SAY ANYTHING ELSE, YOU'LL JUST COST YOURSELF A FREE BELT REPLACEMENT!
Gfaze is offline   Reply With Quote
Old 08-15-2009, 2:43 AM
AcuraZine
Acura Integra




Paid Advertisement


 
 
 
submit to reddit
Reply

Tags
2008, acura, belt, belts, chewed, dog, faulty, honda, recoil, retract, retracting, ripping, rsx, seat, seatbelt, tl, wont

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 4:40 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.

Honda and the Honda marquee are registered trademarks of the American Honda Motor Company, Inc. Neither American Honda Motor Company nor its subsidiaries or affiliates shall bear any responsibility for Acurazine.com content, comments, or advertising. Acurazine.com is not affiliated with American Honda Motor Company in any way. American Honda Motor Company does not sponsor, support, or endorse Acurazine.com in any way. Copyright/trademark/sales mark infringements are not intended or implied.
Passwords Backup