Cracked windshield on TLX

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Old 01-25-2015, 11:26 PM
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Cracked windshield on TLX

Ugh..A tiny rock came out of nowhere and left a nice crack almost dead center, from the bottom to almost middle of the windshield.
I mean i drove my G8 for almost 5yrs without a windshield incident.
I called Safelite, and we went through the insurance process. i have no deductible but still, i feel like they may never replace it as good.
Also aren't there cameras somewhere on that on the windshield.

Maybe i am the first cracked TLX windshield..just my luck
Old 01-25-2015, 11:34 PM
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I don't think the cameras are actually "on" the windshield. I don't know if you have the time or the patience, but I would watch them install the replacement windshield. But that's just me.....
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Old 01-25-2015, 11:35 PM
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My local acura dealer had a glass guy replacing the cracked windshield on a TLX (it wasn't even sold, busted glass on test drive)


Safelite will be fine
Old 01-25-2015, 11:36 PM
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Oh, i will be sticking close all through. I will take a day off if i have to.
Old 01-25-2015, 11:43 PM
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That is the only way I would be comfortable with a windshield replacement. Good luck.
Old 01-25-2015, 11:45 PM
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You won't need a day off. Guy will be done less than 2 hours
Old 01-26-2015, 12:51 AM
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Thanks fellas. I hope the installer gets it right. It is OEM and they had to order it from Acura
Old 01-26-2015, 04:28 AM
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Originally Posted by Shoggy24
Thanks fellas. I hope the installer gets it right. It is OEM and they had to order it from Acura
Due to the technology used in and around the windshield, Acura recommends only using factory glass if your windshield ever needs replacing, so thats good your insurance got it directly from Acura. Most of the time they'll only cover aftermarket glass, but i'm assuming since this is a requirement from Acura, thats why they got you the Acura replacement windshield
Old 01-26-2015, 08:26 AM
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We are the windshield reacement capitol of the world. When you have cars with cameras etc the after market shields have brackets built in for attaching the the technology. Even with so-called acoustic glass and heaters you can get it done for $200 here. Once the cloned Chinese made versions are available. They can do it in ten minutes.
Old 01-26-2015, 08:35 AM
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Originally Posted by Shoggy24
Ugh..A tiny rock came out of nowhere and left a nice crack almost dead center, from the bottom to almost middle of the windshield.
I mean i drove my G8 for almost 5yrs without a windshield incident.
I called Safelite, and we went through the insurance process. i have no deductible but still, i feel like they may never replace it as good.
Also aren't there cameras somewhere on that on the windshield.

Maybe i am the first cracked TLX windshield..just my luck
Why? What are you envisioning not being done right that it wont be as good? Its not like they will install it upside down, or put it in crooked or have to match paint color. This is what glass replacement companies do. Its not hard to do correctly. Also, you hovering over the installer questioning them to make sure its done right on everything they do on something you are unfamiliar with isnt going to make them do it any better
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Old 01-26-2015, 08:44 AM
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Originally Posted by fsttyms1
isnt going to make them do it any better
Mechanic's rate: $30/hr,...... $50 per hour if you watch....

From my own experience of being OCD on cars, it all depends on the repairman.
Old 01-26-2015, 08:53 AM
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Originally Posted by a77
We are the windshield reacement capitol of the world. When you have cars with cameras etc the after market shields have brackets built in for attaching the the technology. Even with so-called acoustic glass and heaters you can get it done for $200 here. Once the cloned Chinese made versions are available. They can do it in ten minutes.
Hey! I was told that Houston is the windshield replacement capitol!

I can attest to having bad windshield luck.. had 4 replaced on the GS350 I had in a 2 month span!.. cost me $500 each time for deductible.. Lexus windshields are not cheap
Old 01-26-2015, 02:50 PM
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Funny thing... I got my windshield cracked earlier this month from a truck on the highway that kicked up a rather large stone... (very first time this has ever happened to me). Safelite had difficulties getting a windshield in for me so my insurance company allowed an "exception" and I had the windshield replaced directly at the Acura dealership.

I thought I was the first TLX owner that had this happen to them... lol
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Old 01-26-2015, 03:28 PM
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Originally Posted by fsttyms1
Why? What are you envisioning not being done right that it wont be as good? Its not like they will install it upside down, or put it in crooked or have to match paint color. This is what glass replacement companies do. Its not hard to do correctly. Also, you hovering over the installer questioning them to make sure its done right on everything they do on something you are unfamiliar with isnt going to make them do it any better
There are certainly enough examples of trim pieces being mis-installed, globs of misdirected glue/sealant, and air and water leaks that could give someone pause. Depending on the repairperson, your presence may encourage a bit more attention to detail.
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Old 01-26-2015, 04:36 PM
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It is known that when you hover over someone's shoulder while they're working, they tend to make more mistakes.
Old 01-26-2015, 05:11 PM
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^^ That is why I wouldn't want to be a porn star....Lights out for me *lol*
Old 01-26-2015, 06:55 PM
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Salesman told me to make sure I had glass coverage because right now Acura is the only one making the glass and that a windshield would set you back 1200$... So how much was it really?
Old 01-26-2015, 08:27 PM
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^^^ Ouch...sorry to hear about the crack.
Old 01-26-2015, 10:51 PM
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Originally Posted by a77
We are the windshield reacement capitol of the world. When you have cars with cameras etc the after market shields have brackets built in for attaching the the technology. Even with so-called acoustic glass and heaters you can get it done for $200 here. Once the cloned Chinese made versions are available. They can do it in ten minutes.
Is it because of hail storms? I was there for summer vacation and the rental agent said I should get the insurance because they replaced 4 windshields yesterday. The waiter in the Calgary Tower told me that Calgarians have hail insurance as an add-on like we have hurricane insurance in South Florida. I did not know about the hail before my trip. Luckily I didn't see hail and did not get the insurance, but I enjoyed a great vacation.
Old 01-26-2015, 10:53 PM
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It's recommended that you don't move the car at least overnight to let the glue set w/o shifting, no matter what the tech says is okay to do after a few hours.
Old 01-26-2015, 11:45 PM
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I must disagree with you on a "10 minute" windshield replacement. The adhesive used has a "SDAT", or Safe Drive Away Time. The shortest SDAT currently available is 30 minutes, which most companies don't use. This time starts after the glass replaced into the vehicle, not when the job was started. Run away if someone tells you your car is safe to drive in anything less than 75-90 minutes after the job is stared. I do own an auto glass replacement company.
Old 01-27-2015, 08:25 AM
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Originally Posted by Treblig
There are certainly enough examples of trim pieces being mis-installed, globs of misdirected glue/sealant, and air and water leaks that could give someone pause. Depending on the repairperson, your presence may encourage a bit more attention to detail.
Or it may lead to more mistakes due to the guy having you hovering over his shoulder critiquing every thing they do

Point is is just let them do their JOB. (would you go to the body shop and hover over them or stand in the paint booth and question them if they are ding it properly, especially if you havent done an ounce of body work before??) When they are done with the job, go over it before they leave. If you are unsatisfied with the work, find something is wrong, or find something after the fact. Bring it up with them when they are done, or contact the company and have them fix it.
Old 01-27-2015, 08:52 AM
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Originally Posted by randomRon82
Funny thing... I got my windshield cracked earlier this month from a truck on the highway that kicked up a rather large stone... (very first time this has ever happened to me). Safelite had difficulties getting a windshield in for me so my insurance company allowed an "exception" and I had the windshield replaced directly at the Acura dealership.

I thought I was the first TLX owner that had this happen to them... lol
They almost had me go to the dealer too, when safelite realized there is no aftermarket replacements.
I wish i have an idea how much it cost, i know the State Farm Lynx rep said i may have a deductible because it is OEM and much more expensive.
Old 01-27-2015, 09:03 AM
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I would imagine that if there is no alternative other than OEM then that is what it will be replaced with. If you don't already have a deductible, then it should cost you nothing.
Old 01-27-2015, 06:05 PM
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Originally Posted by Shoggy24
They almost had me go to the dealer too, when safelite realized there is no aftermarket replacements.
I wish i have an idea how much it cost, i know the State Farm Lynx rep said i may have a deductible because it is OEM and much more expensive.
For me... before the deductible, it was $702.50..... looks like $593.50 for the glass and $109 sublet cost to the folks that the dealership contracted.
Old 01-27-2015, 06:33 PM
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Originally Posted by Greatcar
I must disagree with you on a "10 minute" windshield replacement. The adhesive used has a "SDAT", or Safe Drive Away Time. The shortest SDAT currently available is 30 minutes, which most companies don't use. This time starts after the glass replaced into the vehicle, not when the job was started. Run away if someone tells you your car is safe to drive in anything less than 75-90 minutes after the job is stared. I do own an auto glass replacement company.
Ten minutes is how quickly they could get the old one out and the new one in. Doesnt mean ready to drive. They advise leaving them taped up for a few days also.
Old 01-27-2015, 06:41 PM
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Originally Posted by tlxsteve
Is it because of hail storms? I was there for summer vacation and the rental agent said I should get the insurance because they replaced 4 windshields yesterday. The waiter in the Calgary Tower told me that Calgarians have hail insurance as an add-on like we have hurricane insurance in South Florida. I did not know about the hail before my trip. Luckily I didn't see hail and did not get the insurance, but I enjoyed a great vacation.
Hail very very rarely breaks windshields, though it can happen. Damage to cars and houses by hail is covered automatically if you have full insurance. And we are one of the world's worst hail areas. last years in Airdrie just outside Calgary was epic...



These will break through windshields. There was one baddish one at my house a few years ago - soon after a number of people were getting new roofs - seemed a scam to me - mine was fine. Most years at least one dealership gets their stock smashed by hail. We did in 2006. Though no glass breakage. The insurance companies fund cloud seeding operations out of town, they claim with success.
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Old 01-27-2015, 10:54 PM
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Once again, I must disagree. You can not remove, clean up the pinchweld area where the old windshield was, prime with primer if necessary and replace the new glass in 10 minutes. This is not a race. Also, do you think that "Tape" will hold the glass in place should an accident occur. There are reasons for allowing sufficient time for the adhesive to "cure" before driving the vehicle. Who ever is giving you this information does not know what they are talking about, however, in our industry there are "hacks" that seem to do very poor quality work and don't care about safety. Suggest you call Crystal Glass in your area and ask them what they think. They are a very reputable company.
Old 01-28-2015, 09:36 PM
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Mine was replaced today. Installation went well and the guy said to wait an hour and i can drive it but to wait at least 24hrs before car wash.
Total cost is $647.84
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Old 01-29-2015, 12:20 PM
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Originally Posted by Shoggy24
Mine was replaced today. Installation went well and the guy said to wait an hour and i can drive it but to wait at least 24hrs before car wash.
Total cost is $647.84
Do you have any before and after pics to share?
Old 01-29-2015, 05:23 PM
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Originally Posted by MisterZDX
Do you have any before and after pics to share?
Nah, i haven't taken any pics of the car yet, but i plan to after going through the wash sometime this weekend.
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