SFzip

Just received an email from Acura titled "An invitation from Acura," which contains a link to an online survey. Each item has a checkbox, and if checked, a comment box opens to allow text input.

Might be a good idea to keep the "Comprehensive list of known early build problems" thread alive for reference.

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2004 Acura TL
Vehicle Quality Survey

Instructions: Please click the box next to each problem you may have had with this vehicle. Please fill in the comment box that will appear for each checked box. When you have completed the questions, please click the Submit the Survey button at the end of the form.

Your opinion is very important to us. Thank you for your time.

Date: 11/03/2003

Customer Information
Approximate Mileage:

Ride, Handling and Braking:
Constant pull to one side while driving
Vehicle pulls left or right while braking
Brakes are noisy
Brake pedal requires too much effort
Brake pedal feels mushy/soft
Brakes vibrate/shudder while braking
Ride is too stiff/too soft
Steering system is too stiff/heavy
Steering system has too much play
Steering system leaks
Steering system squeaks/rattles
Steering wheel is not centered
Steering wheel vibrates at idle
Steering wheel vibrates while driving
ABS light on
Parking brake problem
Excessive tire road noise
Unusual suspension noise
Traction control system problem
Other brake
General handling
Other (please specify)

Features and Controls:
Windshield wiper problem
Rear window wiper problem
Windshield washer problem
Turn signal problem
Exterior light problem
Sunroof problem
Side window problem
Door lock problem
Dome/Map light problem
Remote keyless entry problem
Security system problem
Cruise control problem
Trip computer/Navigation system problem
Mirror problem
Cup holder(s) problem
Cigarette lighter/Power outlet problem
Other (please specify)

Seats:
Forward/backward adjustment problem
Recliner adjustment problem
Poor/uncomfortable lumbar support
Height adjuster problem
Headrest not working properly
Seatbelt other
Seatbelt doesn't retract
Seat squeaks/rattles
Material sags/loose/parting seams
Seat dirty/damaged at delivery
Folding rear seat does not work properly
Other (please specify)

Sound System:
Radio won't stay on station/poor reception
Cassette: Drags/skips
Cassette: Won't eject
Cassette: Eats tapes
CD player: Won't load CD
CD player: Jumps/skips
CD player: Won't eject
Static or popping noise in speakers
Speakers: Vibrate/rattle
Speakers: Cut in/out
CD changer doesn't work properly
Switches/knobs don't work properly
Other (please specify)

Heating, Cooling and Ventilation:
Air conditioner won't work
Air conditioner noisy
Air conditioner doesn't get cold enough
Heater won't work
Heater doesn't get hot enough
Fan not working properly
Fan noisy
Front defroster problem
Rear defroster problem
Heater or A/C odor
Windows fog up a lot
Can't maintain desired temperature
Switches or dials don't work properly
Other (please specify)

Vehicle Exterior:
Wind noise problem
Water leak problem
Molding loose
Gaps/poor fit
Hard to open/close (door; trunk; hood; sunroof)
Paint chip/scratch at delivery
Paint blemish at delivery
Dents/dings at delivery
Fog/condensation in exterior light lenses
Fuel door problem
Headlight not aimed properly
Cracked windshield
Spare tire rattle
Other (please specify)

Transmission:
Automatic: Shifts roughly
Automatic: Slips/Shifts erratically
Automatic: Shifts up/down too often
Automatic: Gearshift hard to operate
Manual: Clutch chatter
Manual: Gear grind when shifting
Manual: Clutch pedal problem
Manual: Gearshift hard to operate
Difficult to shift in/out of 4WD
Unusual transmission noises
Transmission fluid leaks
Other (please specify)

Engine:
Hard to start
Won't start at all
Stumbles/hesitates/dies
Check engine light indicated a problem
Idle rough/too fast
Unusual engine noises
Engine lacks power
Excessive oil consumption
Exhaust system problems
Oil leaks
Excessive fuel consumption (specify MPG)
Required unscheduled repair for emissions
Required unscheduled repair for computer
Required unscheduled repair for other
Other (please specify)

Vehicle Interior:
Interior Surfaces
Instrument panel problem
Glove box problem
Airbag cover problem
Door panel problem
Headliner problem
Carpet problem
Center console problem
Overhead console problem
Rear cargo cover problem
Rear floor cover problem Interior Functions
Fuel gauge inaccurate/doesn't work properly
Other gauges/instruments don't work properly
Dash lights don't work properly
Distortion/blemish in windshield
Distortion/blemish in rear window
Other (please specify)

If you have experienced none of the problems listed please check here.

If there was one thing you could improve about your Acura, what would it be?

May someone from Acura contact you if we need more details about any problems you have noted in this survey?
Yes No

Sparky

I'm an 04TL owner who would be interested in filling out this survey.

Could you please reply with the link?

Thanks!

svtmike

I got this tonight too, and have already filled it out. Perhaps not coincidentally, it's been exactly 3 weeks since I took delivery.

The link is dependent on your Owner Link ID, so if you're not enrolled you should sign up; my dealer took care of that for me.

Mike

SFzip

I'm sure you'll be getting an email from Acura soon. But if you can't wait, here's the link:

"http://www.ahm-ownerlink.com/site/site_RDSurvey.asp?VIN= xxxxxxxxxxxxxxxxx"

You'll need to replace the xxxxxxxxxxxxxxxxx with your VIN. I think the syntax might be important, so be aware of the space between the equal sign and the beginning of your VIN. Oh, and don't include the quotes.

neuronbob

Thanks for the info. I responded to the survey and mentioned the overboosted steering.

need4spd

I just got done filling in mine and then saw this post.

I put my comments in too and mentioned the over boosted steering as an issue also (along with others)

acura_driver

I received this email today as well, on both of my Acura accounts. The one I'd created for my CL-S a long time ago, and the one the dealer created when I bought my TL.

I included my phone number on the survey, will be interesting to see if they actually call me.

I wonder if they are going to collect data every six month or year.

-r