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Navigation Update 6/27/18

Old 07-08-2018, 05:16 PM
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Navigation Update 6/27/18

The nav update is ready to download from the HERE website. I had the February version installed. You must use a 2.0 thumb drive with at least 32gb free space after you download the installer app. Windows was going crazy thinking it was some kind of virus and malicious file. Wrong.
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Old 07-08-2018, 06:41 PM
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I thought there was talk of over the air updates. No?
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Old 07-08-2018, 10:36 PM
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There’s an official Acura website for nav updates. Mine was current.

The over air/WiFi updates are for the system,
not necessarily nav.
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Old 07-08-2018, 10:55 PM
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I put in my VIN and it wants me to download the 6/27/2018 version.
I haven't done it yet because I only have a 16 Gb thumb drive.
There is a payment section.
They wouldn't have the nerve to charge me for an update on a car that was delivered 6/6/2018, would they?
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Old 07-08-2018, 11:26 PM
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Originally Posted by catbert430 View Post
I put in my VIN and it wants me to download the 6/27/2018 version.
I haven't done it yet because I only have a 16 Gb thumb drive.
There is a payment section.
They wouldn't have the nerve to charge me for an update on a car that was delivered 6/6/2018, would they?
hope not!
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Old 07-09-2018, 12:17 AM
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"Enter the VIN to check your vehicle's MapCare status and to access the latest maps."

I'm pretty sure "MapCare" means whether you are entitled to free map updates. Don't panic.

OTOH my Mac isn't happy about the HERE Map Downloader installer, even after I changed preferences to allow "apps from anywhere" to be opened. Windows only installer?

Beta testing continues...
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Old 07-09-2018, 07:01 AM
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The Honda Accord gets 5 years of free updates. I sure hope that Acura does no less.
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Old 07-09-2018, 07:48 AM
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Per the HERE.COM website: " And now, updating your map is easier and more convenient with fresh map available to download four times a year at no additional cost. ".

Unfortunately there's no mention I could find of how long this is good for.
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Old 07-09-2018, 07:54 AM
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My latest Garmin, which I no longer use, came with lifetime free updates. Maybe this does too? My BMW has free lifetime traffic information without a subscription.
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Old 07-09-2018, 08:00 AM
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Originally Posted by Madd Dog View Post
My latest Garmin, which I no longer use, came with lifetime free updates...

So did my TomTom but, unfortunately, that turned out to be 'product lifetime'. Got an email some time ago saying that because of memory limitations the device is no longer capable of storing the current map set so no further updates will be provided.
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Old 07-09-2018, 12:48 PM
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I downloaded the update and followed the directions for updating. It comes up on the screen that it is updating the maps and then the message disappears and it does not update anything. It doesn't show a status at all and no message appears that it is finished. I will try to re-download the update and attempt to update it again.
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Old 07-09-2018, 12:59 PM
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Originally Posted by Meto View Post
I downloaded the update and followed the directions for updating. It comes up on the screen that it is updating the maps and then the message disappears and it does not update anything. It doesn't show a status at all and no message appears that it is finished. I will try to re-download the update and attempt to update it again.
Sounds like it's time to call the toll-free number...
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Old 07-09-2018, 02:04 PM
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First RDX Map Update Attempt



I’m just starting the Map update.

I noticed that after I insert the USB drive, it is detected and does say “Updating navigation map”.

This message then disappears. But if I go to Home and back to Navigation, it pops up the same message every time.

If I turn the car off and open / close the door, and restart the RDX, this pop up message is gone, even with leaving the USB inserted.

This leads me to believe that I need to keep the RDX running for the entire update!?
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Old 07-09-2018, 02:07 PM
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Originally Posted by djnewlin View Post


I’m just starting the Map update.

I noticed that after I insert the USB drive, it is detected and does say “Updating navigation map”.

This message then disappears. But if I go to Home and back to Navigation, it pops up the same message every time.

If I turn the car off and open / close the door, and restart the RDX, this pop up message is gone, even with leaving the USB inserted.

This leads me to believe that I need to keep the RDX running for the entire update!?
According to the directions the vehicle does not have to be on as the USB port is powered on its own. I see the exact messages you do, but never get a message that it has completed. I left the stick in the port for over two hours and it never completed. I am re-downloading the map update right now to try again.
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Old 07-09-2018, 02:32 PM
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How long does the 2019 RDX Navi update take...

I’m on hold for Acura Tech Support. HERE said they didn’t have the 2019 RDX info from Acura yet and couldn’t help.

I do recall with the DVD Navi update, the car had to be running until the program was updated. Then you could eject the DVD and turn off the car while it updated in the background.

Interestingly, the background Map update took over a day for my TLX!! Could this be case with the USB update?

I’ll post more as I find anything out.

D
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Old 07-09-2018, 03:01 PM
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Originally Posted by djnewlin View Post
I’m on hold for Acura Tech Support. HERE said they didn’t have the 2019 RDX info from Acura yet and couldn’t help.

I do recall with the DVD Navi update, the car had to be running until the program was updated. Then you could eject the DVD and turn off the car while it updated in the background.

Interestingly, the background Map update took over a day for my TLX!! Could this be case with the USB update?

I’ll post more as I find anything out.

D
Acura In-Car Tech Support couldn't help either - they were surprised a map update was already available. He did point me to the link I didn't click on when I downloaded the Map update.:

Map Installation Guide

While the vehicle is stationary, plug the USB flash drive containing the download into the navigation system.

Note: The engine does not need to be running.

The navigation system will detect new maps and display a notification.

Note: The Map Update will be detected in any mode, Navigation does not need to be activated.

You can continue to use the vehicle while the map is installing.

A notification will show the 'Map update is complete. Update will take effect after vehicle restarts.' Click OK.

Remove the USB flash drive.

I am going to just leave the USB stick in overnight, and report back if I get the "Map Update Complete" message.

D

Last edited by djnewlin; 07-09-2018 at 03:03 PM.
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Old 07-09-2018, 09:00 PM
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Originally Posted by catbert430 View Post
I put in my VIN and it wants me to download the 6/27/2018 version.
I haven't done it yet because I only have a 16 Gb thumb drive.
There is a payment section.
They wouldn't have the nerve to charge me for an update on a car that was delivered 6/6/2018, would they?
Updates are “free” for 2 years.
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Old 07-09-2018, 09:06 PM
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Originally Posted by djnewlin View Post
Acura In-Car Tech Support couldn't help either - they were surprised a map update was already available. He did point me to the link I didn't click on when I downloaded the Map update.:

Map Installation Guide

While the vehicle is stationary, plug the USB flash drive containing the download into the navigation system.

Note: The engine does not need to be running.

The navigation system will detect new maps and display a notification.

Note: The Map Update will be detected in any mode, Navigation does not need to be activated.

You can continue to use the vehicle while the map is installing.

A notification will show the 'Map update is complete. Update will take effect after vehicle restarts.' Click OK.

Remove the USB flash drive.

I am going to just leave the USB stick in overnight, and report back if I get the "Map Update Complete" message.

D
The RDX does not need to running, but it does need to be ON to power the USB. The update could take awhile. I’m thinking 20-30 minutes. Only way to check if update downloaded is to go to Navigation in Settings and check Version.

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Old 07-09-2018, 09:41 PM
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Originally Posted by catbert430 View Post
I put in my VIN and it wants me to download the 6/27/2018 version.
I haven't done it yet because I only have a 16 Gb thumb drive.
There is a payment section.
They wouldn't have the nerve to charge me for an update on a car that was delivered 6/6/2018, would they?
I only have a 16gb thumb drive also. You actually only need 13GB for this update (even though it says you should have a 32gb drive). The HERE downloader is extremely slow though. It's saying over a day and a half to download! What is this? Freakin' Limewire w/dial up? I have like 300mB speed internet! Downloading now. Will see what happens.
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Old 07-10-2018, 12:20 AM
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I got the Map Downloader installer to run on a newer Mac with the current OS ( 10.13.5 ). It choked on the legacy OS ( 10.11.6 ) on a vintage laptop.

Downloading the map update to a USB thumb drive is indeed slow. Hours.

"Background" map updating seems to be a bit flakey. Sometimes it restarts after the vehicle is power cycled, and sometimes it doesn't. Time for a road trip?

@Rexorg, what is your source for two years of "covered" map updates?
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Old 07-10-2018, 08:42 AM
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If anyone got the "Map Update Complete" message please let us know! I haven't got around to doing the update yet.
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Old 07-10-2018, 09:28 AM
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I attempted the update once again during mt drive home from work. 45 minute drive home and started it as soon as I left work and it did not complete. It also said the vehicle did not need to be on to do the update, so I restarted the upgrade, turned off the vehicle and noticed the USB activity light was still going, so I left it alone. I came out to my vehicle this morning and it still did not update.
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Old 07-10-2018, 11:36 AM
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I got mine completed this morning during my commute to work. It takes roughly about 1 hour for it to finish. Btw, I was using a 16GB usb drive. Hope that helps.
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Old 07-10-2018, 11:49 AM
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Navi update successful!





I left the USB stick in the RDX overnight, but it didn't work. When I started the car it gave me an error message about the update failing.

So this time I turned on Accessory power only (press start button with foot off the brake - I had to press twice to get all accessories turned on). I then turned off the A/C and the headlights, and inserted the USB stick and left the car for about an hour.

Came back to this!!

And here is the updated version screen:

D
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Old 07-10-2018, 12:57 PM
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Thanks for the update dj.. I will try this tonight when I get home
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Old 07-10-2018, 01:11 PM
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Does it matter which USB port you use? Does it need to be the "appleplay" one or can you use the one under the center console?
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Old 07-10-2018, 03:26 PM
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USB Port to use for Navi update

I used the USB port in the center column. The same used for IPhone and CarPlay
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Old 07-10-2018, 04:51 PM
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So is there any new point or information that you can determine with the update? Is it just the regular update for a Navigation?
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Old 07-10-2018, 05:14 PM
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Originally Posted by fligster View Post
Does it matter which USB port you use? Does it need to be the "appleplay" one or can you use the one under the center console?
There is only 1 USB port connected to the head unit - the rest are power only.

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Old 07-10-2018, 05:35 PM
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Downloaded the data on a new 64gb thumb drive. It took a couple of hours. I plugged it in the USB in the center console and nothing. I only get the message that there are no playable files on the USB. I checked the drive and files are indeed on the thumb drive. Help please.
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Old 07-10-2018, 05:39 PM
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Originally Posted by Rexorg View Post
Downloaded the data on a new 64gb thumb drive. It took a couple of hours. I plugged it in the USB in the center console and nothing. I only get the message that there are no playable files on the USB. I checked the drive and files are indeed on the thumb drive. Help please.
did you press the power on button to power in the car? Doesn’t need to be started just powered on.
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Old 07-10-2018, 05:40 PM
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Can anyone verify any noticeable updates?
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Old 07-10-2018, 06:20 PM
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Originally Posted by Rexorg View Post
Downloaded the data on a new 64gb thumb drive. It took a couple of hours. I plugged it in the USB in the center console and nothing. I only get the message that there are no playable files on the USB. I checked the drive and files are indeed on the thumb drive. Help please.
Is your USB drive FAT32 formatted? That is what I used for my Sandisk 32 GB USB stick...
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Old 07-10-2018, 06:27 PM
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Came home and started the update with accessory mode on, but turned off lights, stereo and AC. After 75 minutes the update was still not complete, but did see activity on the USB drive. However, I stopped the process until I make a trip to Iowa next weekend. Surely it will complete during a 3 hour drive. I don't feel comfortable leaving my accessory mode on that long.
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Old 07-10-2018, 06:36 PM
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Originally Posted by Meto View Post
. I don't feel comfortable leaving my accessory mode on that long.
yeah same here!
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Old 07-10-2018, 07:10 PM
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Originally Posted by Rexorg View Post
Downloaded the data on a new 64gb thumb drive. It took a couple of hours. I plugged it in the USB in the center console and nothing. I only get the message that there are no playable files on the USB. I checked the drive and files are indeed on the thumb drive. Help please.
I got it to start downloadimg, but like others have stated I will not keep the accessory on for any length of time. Oh well.
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Old 07-10-2018, 07:34 PM
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In answer to how long you get free navigation updates, the very detailed press release states that quarterly updates are free for 5 years.
"The RDX's all-new navigation system, developed in cooperation with HERE, offers many improvements, including enhanced graphics, customized vehicle icons, 3D buildings and terrain, turn-by-turn directions displayed in the instrument cluster and more. The system includes free quarterly map database updates for five years. The system includes the HD Digital Traffic feature, which alerts the driver to current traffic conditions and can display alternate routes around gridlock. It features expanded coverage including many surface streets within the U.S., allowing the driver to choose faster, less congested routes. HD Digital Traffic is subscription-free."
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Old 07-10-2018, 10:56 PM
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Originally Posted by djnewlin View Post




I left the USB stick in the RDX overnight, but it didn't work. When I started the car it gave me an error message about the update failing.

So this time I turned on Accessory power only (press start button with foot off the brake - I had to press twice to get all accessories turned on). I then turned off the A/C and the headlights, and inserted the USB stick and left the car for about an hour.

Came back to this!!

And here is the updated version screen:

D
I followed these instructions and got it to work perfectly!! Turned to accessory mode. Turned off lights and stereo. Inserted USB stick and got the "updating maps" message. Came back an hour later and get the update complete message!
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Old 07-11-2018, 01:01 AM
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When I input my VIN it is unable to locate it
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Old 07-11-2018, 08:23 AM
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Originally Posted by pnoi521 View Post
When I input my VIN it is unable to locate it
I had the same problem at first. Make sure all the letters are in caps Also check your zeros and 'O' s.
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