How to find the SIM details for AT&T data connection

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Old 07-18-2018, 09:24 AM
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How to find the SIM details for AT&T data connection

I tried to activate AT&T data connection using VIN but that failed. So called AT&T and opened a case. Now they are asking the SIM details (SIM Number/ICCID); does any one know how to find this?
Old 07-18-2018, 12:34 PM
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Could the AcuraLink app possibly display it?
Old 07-18-2018, 12:58 PM
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There is no option in the Acuralink app.
Old 07-18-2018, 01:58 PM
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Originally Posted by vsingh77
I tried to activate AT&T data connection using VIN but that failed. So called AT&T and opened a case. Now they are asking the SIM details (SIM Number/ICCID); does any one know how to find this?
I'd be very interested also to learn how to find the SIM details and IMEI number. My interest would be to explore the possibility of using a provider other than ATT. I'm in Canada and the data rates for the "Acura plan" are stupid high.
Old 07-18-2018, 02:50 PM
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Mine display Dealer Demo Mode but i do not see anything on the website about this. I too would like to add this to my VZW carrier account as it would be cheaper since I have service with them.Hopefully I can change the SIM for this.
Old 09-02-2019, 09:00 AM
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I would also love to find out where the SIM card is located and the details? Is the system unlocked so I can put in my own sim card?
Old 09-02-2019, 09:32 AM
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I gave up trying to get my free trial with ATT. For me, I just didn’t see how it was better than my phone, nor why I would pay for yet another connection.
Old 09-02-2019, 11:39 AM
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Did you guys buy the car from AT&T? Do we know if the system had a SIM card or a module hard wired in?

Why don't you go to the dealer and say "set this up" or call Acura and have them sort it out.
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