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Front passenger airbag switch

 
Old 04-04-2019, 12:57 PM
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Same problem, my wife weights 100 lbs
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Old 04-23-2019, 02:50 PM
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Front Passenger airbag switch

Arbitration was 4/16, heard on 17th, unanimous decision in our favor.
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Old 04-23-2019, 03:06 PM
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Originally Posted by gurney View Post
Arbitration was 4/16, heard on 17th, unanimous decision in our favor.
Congrats! So, what is the result? Acura buys back your RDX? Or? Sorry if I missed that somewhere.

Thx
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Old 04-23-2019, 03:07 PM
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Airbag switch

Acura will be repurchasing the vehicle.
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Old 04-23-2019, 03:15 PM
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This sounds more like a programming glitch then a hardware issue, they need to correct this with a software update, someone messed something up in the airbag light enable programming
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Old 04-23-2019, 03:41 PM
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So...

Originally Posted by gurney View Post
Acura will be repurchasing the vehicle.
You going to buy another one or look elsewhere ?
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Old 04-23-2019, 04:09 PM
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Airbag switch

Acura's lack of regard for safety for passenger, insisting the car was " working as designed" despite seeing video of it not working and seeing it in person. Probably not another Honda/Acura pruduct. They were content with having us just drive it as is.
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Old 04-24-2019, 01:29 PM
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I hate social media, but I can almost guarantee a posting of the video and tagging Acura on Facebook will get you a response fast, as nearly all major companies now have social media labs that just watch for complaints and respond to them fast before they get out of control.
The bad news... that may somehow void your arbitration agreement and get you nothing in the end, or a lawsuit.
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Old 04-24-2019, 09:04 PM
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I am glad it was finally resolved in your favor, and that there was never a real-world test. It sucks that you had to go through all of this, man.

Good luck on your next car.
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Old 04-24-2019, 10:42 PM
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Originally Posted by gurney View Post
Acura's lack of regard for safety for passenger, insisting the car was " working as designed" despite seeing video of it not working and seeing it in person. Probably not another Honda/Acura pruduct. They were content with having us just drive it as is.
To be fair, was this "ACURA" or the lazy assholes that worked at whatever dealer you took it to?
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Old 04-24-2019, 10:58 PM
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Airbag switch

Factory rep told me in person, after watching video that the car was working "as designed" and they would not be doing anymore repairs re the airbag switch. They said they would be bound by the arbitration results.
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Old 04-25-2019, 09:29 AM
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I’m having the same problem as gurney. It’s definitely not the dealership. When they get an unusual problem like this Acura makes the decisions on how to repair it. The dealership had the vehicle four times and tried to recalibrate the sensors,did a software update, and then finally changed all the sensors. The problem still exists. The service manager has seen the airbag off light stay on when my wife is sitting in the passenger seat. Acura finally claimed the system is working as intended.
Acura refused to do anything more. Unfortunately it is now in the hands of lawyers. I just keep taking more pictures and videos of the airbag light malfunction. My wife doesn’t want to even drive in the vehicle. This is our first Acura. We have also owned two Honda’s. The way we’ve been treated I will never own another Honda vehicle.
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Old 05-07-2019, 09:27 AM
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Angry Same problem here

Dude, I just bought my 2019 ACURA RDX last Tuesday and at first the Apple CarPlay wouldn't work. So they hard reset two days later and it worked fine. But then I noticed the same problem you had, which is the passenger airbag light not turning off when my mother sits on the passenger seat. She weighs 95 pounds. The manual says 65 pounds. So they're looking at it for the first yesterday and I'm supposed to go pick it up today. I have a ceramic tint/clear bra appointment for tomorrow but I'm not sure if I should postpone, just in case I may have to eventually pursue arbitration and get rid of the vehicle. The light comes on and off whether mother is sitting on it or not. I have a photo and video to prove it as well, like you guys. What was interesting is that my loaner was a 2018 ACURA TLX and there was no passenger airbag off light that was turned on. ACURA says the light is supposed to be one when no one is sitting on it but then what happened to the TLX? I think the light is not supposed to be on when no one's sitting on it. It doesn't make sense aesthetically. Thanks for this post. Any guidance? Should I look into lemon lawyers already? As advised by you guys, I submitted a report with NHTSA this morning as well so that they can get involved.
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Old 05-07-2019, 10:03 AM
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I’m in New Jersey. With our lemon law you have to bring the vehicle in at least three times for the same problem or it has to be out of service for 30 days. Make sure you document everything and take pictures and video with your mother in the seat with the airbag light on. Keep bringing it into the dealership. Don’t expect a quick resolution. Our RDX has been doing this since the day we bought it. The dealership had the vehicle most of the month of November. Have pictures of the airbag malfunctioning light at least a dozen times. My wife doesn’t want to be in the passenger seat at all. We filed suit the end of 2018 . It’s May now and I have no idea when this case is going to be settled.
anything you spend on the vehicle such as interest on a loan or things like oil changes is supposed to be included in the settlement. You would have to ask a lawyer about cosmetic things like the tinting.
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Old 05-07-2019, 10:17 AM
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Thanks for the quick reply. Man, it seems like a long road ahead...
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Old 05-07-2019, 11:44 AM
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Just reported to NHTSA this morning. Good advice.
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Old 05-08-2019, 03:09 PM
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I also have this issue, and my wife weighs 105 lbs. I have to turn off the car and restart to reset it. Dealer re-calibrated the seat twice. no fix. Have about 6 other intermittent issues that they can't reproduce. Transmission has the 2nd and 3rd gear harsh shift since I bought it. Always claims they can't reproduce it or its normal. None of the other RDX that I drove have this problem. I filed for Lemon Law in January. Waiting for hearing in June. Acura has not been helpful in resolving these issues.
Issues I still have: Parking brake (E-Brake) get stuck on sometimes. Navigation not routing properly. Audio cuts our randomly. Climate control erratic. Intermittently won't shift gears (RPM goes to 5000) with normal acceleration. Unable to change radio stations from steering wheel. Loss of engine power when passing a car at 70MPH.
Since all these problems are intermittent, they keep saying can't duplicate. 1st Acura out of the last 18 years of ownership (7 acuras) that have been defective. Never again!
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Old 06-08-2019, 03:48 PM
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Front Passenger airbag switch, Conclusion

Acura/Honda bought back my RDX on June 1st,2019 after completing the arbitration process. Glad it is over, wish Acura had stepped up to take care of this rather then insisting the car was working as designed , even after their representative watched the videos.
That being said, my overall impression with our RDX except for the safety issue, it was quiet, comfortable, fun to drive and handled well. I did not like the navigation system, I found it difficult to use and had problems getting it to find any address, frequently took a long time to load and did not like the touchpad. Sound systems 16 speakers sounded great, no complaints.
I have front floormats and windshield screen and complete window screens from Weathertech that will be available for very reasonable offers. Thank you all for your posts re this issue.
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Old 06-27-2019, 05:56 PM
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airbag passager side

Just returned from Acura on passenger air bag light coming on with wife in seat. We also have car play and posted speed problem. Was told by service manager that there is no problem because it is working now. Been in 3 times for this problem. Help with Az lemon law. they are getting this rdx back
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Old 06-27-2019, 06:20 PM
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Originally Posted by unhappy View Post
Just returned from Acura on passenger air bag light coming on with wife in seat. We also have car play and posted speed problem. Was told by service manager that there is no problem because it is working now. Been in 3 times for this problem. Help with Az lemon law. they are getting this rdx back
How can they be sure?
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Old 06-27-2019, 06:24 PM
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Originally Posted by Madd Dog View Post
How can they be sure?
Not sure left and plan on going after Az lemon law. Service manager a jerk
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Old 06-27-2019, 07:46 PM
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I think it's hilarious how everyone in this thread is telling us how much their wives weigh. LOL
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Old 06-27-2019, 08:03 PM
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Do you find the issue with the airbags funny as well? The issue has been with the airbags not functioning for any passenger who weighs under 120 lbs.
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Old 06-27-2019, 08:08 PM
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Calm your nuts, dude.
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Old 06-27-2019, 08:18 PM
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passager air i

Vince stated that there was nothing wrong with you light either, I said the judge didn't agree
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Old 06-27-2019, 10:33 PM
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Originally Posted by unhappy View Post
Just returned from Acura on passenger air bag light coming on with wife in seat. We also have car play and posted speed problem. Was told by service manager that there is no problem because it is working now. Been in 3 times for this problem. Help with Az lemon law. they are getting this rdx back
His user name is unhappy 😂😂😂😂😂😂😂
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