Extended warranty confusion

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Old 08-29-2018, 06:04 PM
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Extended warranty confusion

OK guys, I have been emailing Curry Acura about Acura Care and talking to my dealer about an extended warranty. My dealer sells Acura Care (of course), but also has an extended warranty that is called Smart Auto Care. The finance guy we worked gave me a price of $1700 for 8 years, which is less than the same for Acura Care.

Does anyone have experience with the Smart Auto Care? It was stated that it is better than Acura Care. I have been trying to compare, but thought I would ask here for other opinions.

I am pretty sure I am buying a warranty, just not sure if I want to push for Acura Care or go with Smart Auto.

Billy
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Old 08-29-2018, 06:36 PM
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Get a copy of the contract for each and do a comparison. The devil is in the details.
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Old 08-29-2018, 06:47 PM
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In eight years just what problems are you thinking will occur that spending $1700 now will protect against when drive train is 70K miles and 6 years and base warranty is 4 year 50K miles? Also read all the exclusions you may be surprised.
Old 08-29-2018, 07:06 PM
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My biggest concern for this car is all of the tech. I also forgot to mention that the mileage is 100,000. My last car was almost 8 years old and had a little over 100,000.

I guess I am protecting against the mileage more than I am the time.

I am trying to look over all the coverage for both warranties. None of them make it easy to compare.

Billy
Old 08-29-2018, 07:18 PM
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Originally Posted by billyt1963
My biggest concern for this car is all of the tech...
Yep, just 1 control module could easily go a couple grand by the time labor and trouble-shooting is factored in.


Originally Posted by billyt1963
...I am trying to look over all the coverage for both warranties...
Don't forget to look at non-repair items as well - rental car, 'away from home' expenses, etc.
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Old 08-30-2018, 06:19 PM
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Originally Posted by billyt1963
My biggest concern for this car is all of the tech. I also forgot to mention that the mileage is 100,000. My last car was almost 8 years old and had a little over 100,000.

I guess I am protecting against the mileage more than I am the time.

I am trying to look over all the coverage for both warranties. None of them make it easy to compare.

Billy

Just read the exclusions, often some electronics are excluded. I returned my A6 warranty when it showed up and I read all the exclusions.
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Old 08-30-2018, 06:28 PM
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Don't forget that if you're willing to wait a bit, a CPO car with 12k miles carries effectively the same warranty as a new car with zero miles for bumper to bumper, but with more miles covered under powertrain. (5/62k and 7/100k CPO vs 4/50k and 6/70k new car) Plus you get a car that's cheaper than new, without paying extra for the warranty, instead of buying brand new and forking over 2-3k on top of that.
Old 08-30-2018, 07:18 PM
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Originally Posted by Tomtwtwtw
Don't forget that if you're willing to wait a bit, a CPO car with 12k miles carries effectively the same warranty as a new car with zero miles for bumper to bumper, but with more miles covered under powertrain. (5/62k and 7/100k CPO vs 4/50k and 6/70k new car) Plus you get a car that's cheaper than new, without paying extra for the warranty, instead of buying brand new and forking over 2-3k on top of that.
Thanks for the suggestion, but I am already in a ‘19 RDX.

Billy
Old 08-30-2018, 09:55 PM
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Originally Posted by billyt1963
My biggest concern for this car is all of the tech. I also forgot to mention that the mileage is 100,000. My last car was almost 8 years old and had a little over 100,000.

I guess I am protecting against the mileage more than I am the time.

I am trying to look over all the coverage for both warranties. None of them make it easy to compare.

Billy
I will put 100K on my daily driver in 4 years. Unless I identify issues early on in the vehicle, I dont purchase the warranty and use the money if needed down the line.
Only purchase Acura Care and forget that other warranty the dealer is trying to sell you. Stick Acura Care it will server your RDX better than someone else who may go out of business tomorrow.
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Old 08-31-2018, 03:32 AM
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How long after delivery can you wait to purchase Acura Care on a new car? The entire length of the factory warranty period? What’s the downside of waiting a bit to see what kind of problems you run into in the warranty period?
Old 08-31-2018, 03:40 AM
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Originally Posted by Master47
How long after delivery can you wait to purchase Acura Care on a new car? The entire length of the factory warranty period? What’s the downside of waiting a bit to see what kind of problems you run into in the warranty period?
It is my understanding, the longer you wait, the higher the price. It makes sense to me in that if you are already having problems, you will buy the warranty.

Billy
Old 08-31-2018, 10:18 AM
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Correct. There are liage markers that determine the price of the warranty. I dont know the markers but someone here will chime in I am sure they will.
Old 08-31-2018, 02:41 PM
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Originally Posted by Hou-RL
I will put 100K on my daily driver in 4 years. Unless I identify issues early on in the vehicle, I dont purchase the warranty and use the money if needed down the line.
Only purchase Acura Care and forget that other warranty the dealer is trying to sell you. Stick Acura Care it will server your RDX better than someone else who may go out of business tomorrow.
I’m with this guy, when I bought my TL I got Acura care and I could take it to any Acura dealer for service. When my wife bought her civic she bought a third party extended warranty and it was a pain in the ass because she had to only take it to that specific dealer..
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Old 08-31-2018, 05:42 PM
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Thanks for the opinions. I know we have had warranty discussions before, but this was a little different.

I think the opinions have backed up what I was leaning toward. I will get the Acura extended warranty.

Billy
Old 09-02-2018, 04:45 PM
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I would only get a genuine Acura factory extended warranty. The best prices on the web are from here:



https://hyannishondaservicecontracts.com
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Old 09-04-2018, 07:37 AM
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I would lean towards Acura Care Warranty instead of 3rd party. Lots of advantages with Acura Care:
- You have up until the 4/50k basic warranty expires to purchase Acura Care extended warranty.
- You can also purchase Acura Care for any any Acura dealership local or on-line since
- You can save on sales tax if you purchase on-line out of state compared to local dealership (I'm in NM and purchased from Curry Acura saving +$190)
- it is accepted at all Acura or even Honda dealerships if the Acura dealership isn't available or too far away
- cancel anytime for pro-rated refund
- transfer to new owner if you sell or trade-in
- info goes into Acura maint database

The bad thing about purchasing Acura Care now is it will not start to pay out until the 4/50k basic, 6/70k powertrain, or future extended warranties expires first. Acura will be sitting on your money letting it grow for atleast 4-6 and sometimes 9 years depending on the Acura Care warranty issue. I have three Acura's (06 TSX 148K, 08 RDX 153K, 11 MDX 118K) and 95% of my issues happened during the normal factory basic/powertrain/extended warranties or well outside of the 100k-120k Acura Care Warranty period.

I would wait unit my 4/50k is about to expire and then decide on Acura Care or 3rd party warranties.

Last edited by mrgold35; 09-04-2018 at 07:42 AM.
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Old 09-21-2018, 10:58 AM
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Goodness. Acura Care seems pricey compared to Honda Care.

The 8/120 plan on a Pilot is about $1,300 and about $2,000 on the RDX despite similar prices and comparable amounts of technology. The Acura warranty even has one less year of limited and powertrain coverage to be liable for.
Old 09-21-2018, 12:17 PM
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I can help you there. Found a great contact for wholesale factory Honda warranties.
Old 09-21-2018, 06:02 PM
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Originally Posted by securityguy
I can help you there. Found a great contact for wholesale factory Honda warranties.
Hey there, are they cheaper than hyannis honda?
Old 09-21-2018, 06:13 PM
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Hey Kris...I was talking to another dealer in the New England that said they would beat what I posted above but they haven't come through yet with their pricing. I guess my post was premature with well intentions. Hopefully more to come shortly if they come through.
Old 09-25-2018, 08:58 AM
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All extended warranties typically run CONCURRENTLY WITH the original factory warranty....in other words IF the factory warranty runs 3 years and you purchase an 8 year warranty you really are only getting 5 more years NOT 8. Having said that,......you also have until before the ORIGINAL WARRANTY ENDS to buy an extended warranty......ALSO (and more importantly) you can shop any and all Acura dealers for best pricing on extended warranties. You don'y have to buy it at the same time you buy the car and you don't need to buy it from the same dealer.......BEST ADVICE....SHOP IT AROUND!
Old 09-25-2018, 09:44 AM
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Originally Posted by Rob175
All extended warranties typically run CONCURRENTLY WITH the original factory warranty....in other words IF the factory warranty runs 3 years and you purchase an 8 year warranty you really are only getting 5 more years NOT 8. Having said that,......you also have until before the ORIGINAL WARRANTY ENDS to buy an extended warranty......ALSO (and more importantly) you can shop any and all Acura dealers for best pricing on extended warranties. You don'y have to buy it at the same time you buy the car and you don't need to buy it from the same dealer.......BEST ADVICE....SHOP IT AROUND!
In some cases, the manufacturer's extended warranty also adds benefits to the original factory warranty. For example, the Honda/Acura factory warranty doesn't guarantee a service loaner (those are provided at the dealer's discretion and subject to availability), but Honda/Acura Care does.
Old 09-25-2018, 10:29 AM
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If you have a lot of issues early on and take it to the dealer each time I bet you can quickly make a strong lemon law case and a lawyer could easily get Acura Care given to you at no cost plus some other benefits (some cash back, free maintenance, etc). The last thing they every want to do is take back a vehicle. I hope I never have to do this but reading about all the issues makes me think it's inevitable.
Old 10-01-2018, 11:47 AM
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Originally Posted by securityguy
I would only get a genuine Acura factory extended warranty. The best prices on the web are from here:



https://hyannishondaservicecontracts.com
Thank you for this. My dealership quoted ~$3,750 for a 8/120K extended warranty. The Finance person didn't say if it was AcuraCare or a 3rd-party's plan that they sell -- but still...a shocking price, given the $1,955 quoted here.

I spoke to the Hyannis contact this morning and he asked me to plug in my info on his website and I will be sent a quote table. Sure enough, I will be able to buy the D82 plan for $1,955 (no tax!).

He explained the 8/120K plan will "replace" the 4/50K that comes with the car. In effect what you're buying here is a no-deductible 4/70K plan to tack on to the included warranty. Put another way, [4+4] and [50K + 70K] = 8/120K.
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Old 10-07-2018, 06:38 PM
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I would love to see the exclusions list, I don’t believe these extended warranties are bumper to bumper.
Old 10-07-2018, 07:02 PM
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Originally Posted by KeithL
I would love to see the exclusions list, I don’t believe these extended warranties are bumper to bumper.
My understanding from Hyannis is that it’s the same warranty as what you have now (AcuraCare) except it doesn’t expire at the end of 4/50,000 but at 8/120,000 (D82, $1,955). Meaning, whatever is included or excluded now is included or excluded with the extended.

I’ll confirm all this when I’m ready to buy, but that’s how it was explained. (“You’re just adding the extra years and miles to the basic warranty that comes with the car.”)

Last edited by birdonamission; 10-07-2018 at 07:05 PM.
Old 10-07-2018, 07:27 PM
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^^^that is correct...it is an extension of your 4/50 factory warranty minus normal maintenance exclusions (wipers, brakes, etc.), glass, trim and paint.
Old 10-07-2018, 08:18 PM
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Here's a copy of the AcuraCare application document. Section IV specifies what is excluded.
Attached Files
File Type: pdf
acuracare-application.pdf (215.9 KB, 229 views)
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Old 10-08-2018, 12:05 PM
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This is my first time owning an Acura, and even an AWD vehicle. My previous car was a 2011 Mitsubishi Lancer ES Sportback (hatchback), with a 2.0L automatic "4B11 Engine."

I've taken that Mitsubishi driving across country multiple times, through the rockies, etc. It's seen a lot of hard miles and no issues over the 8 year period I've owned it. I however did change the oil on a 5k schedule, changed spark plugs, etc. did a lot of my own maintenance and on time. It actually has no rust on it what-so-ever, and the catalytic converter & pipes look great!

Not sure if worth it for me to buy the 8k/120m warranty? I plan to drive it through the rockies, and such... but my worry is the transfer case and all that stuff.
Old 10-08-2018, 12:19 PM
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Only you can answer the question as to whether it’s worth it or not.
Old 10-08-2018, 06:36 PM
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Originally Posted by MI-RDX
Here's a copy of the AcuraCare application document. Section IV specifies what is excluded.
i am impressed, far less exclusions than the Audi warranty does, but I see exclusions for bulbs, HID, sealed beams, which to me sounds like LED headlights, fog lights and tail lights would not be covered.
Old 10-08-2018, 06:55 PM
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Originally Posted by KeithL
I am impressed, far less exclusions than the Audi warranty does, but I see exclusions for bulbs, HID, sealed beams, which to me sounds like LED headlights, fog lights and tail lights would not be covered.
ALL LED lighting IS covered by Honda/Acura Care because it's non-replaceable and intended to last the life of the vehicle. Incandescent and HID bulbs are replaceable and considered consumable items which is why they're not covered.

Honda/Acura Care provides exclusionary coverage, so unless it's specifically listed as excluded then it's covered. LED lighting is not specifically listed as excluded.
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