Build date to dealer deliver time estimates?

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Old 07-17-2018, 06:50 PM
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Originally Posted by romer
Can’t get sales guy to answer texts or calls. Guess he wants a shitty post sale evaluation that they all beg for high marks.
Any luck getting a return call?

Billy
Old 07-17-2018, 07:35 PM
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Originally Posted by billyt1963


Good luck getting in touch. Hope when you do, it is good news.

Billy
Romer - Sorry, should have said "any" luck.


Old 07-17-2018, 08:24 PM
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Well I'm officially back in the ETA window (17th through 21st) after an original ETA of 6/27-7/2. Really hope I have it this time in the next few days.
Old 07-17-2018, 08:42 PM
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Originally Posted by mcrompton
Well I'm officially back in the ETA window (17th through 21st) after an original ETA of 6/27-7/2. Really hope I have it this time in the next few days.
Good luck. Hope you hear something. 🤞🏻

Billy
Old 07-17-2018, 09:56 PM
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Originally Posted by billyt1963


Any luck getting a return call?

Billy
Nope. Black out. I’m sure from his angle he said he’d let me know. And I have to assume there’s nothing to ‘let me know.’ But I don’t pester the guy and you’d think customer service would mean something. Maybe this will be bang bang, i.e. they get a vin and a few days later the car is here. Let us know when you learn anything and I’ll post something/anything once I have it.
Old 07-20-2018, 03:21 PM
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Update Kids...Stopped by the dealer today. Sales guy claims he didn’t get my texts or phone message. Ok. Moving on. I was originally told a build date of July 14 but the guy who manages all the purchases and moves all the cars around showed me their sheet where my car had a build date of July 15-19. So it shifted I guess, but the take away based on my car and others on this thread, is that there is a ‘build’ window for a purchased vehicle. For regular production the build date doesn’t matter as much since cars being built aren’t sold. Mine was the only name on the sheet, attached to a car. All the other cars are ones they in the que for but he said Acura is not allowing any more ‘pre-sales’ for purchases. I guess this relates to the car’s popularity and not wanting to frustrate potential buyers—can’t know for sure. Since my window showed the car should have been built no later than yesterday, the dealership expects a VIN possibly as early as tomorrow but surely by Wednesday. Then the roulette of delivery begins. Bottom line—things appear to be on track. I’ll post again when I have a VIN.
Old 07-20-2018, 05:51 PM
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romer,

Congratulations on the progress you have made! Still no word from my dealer, will ping them again next week if I haven’t heard anything.

Billy
Old 07-20-2018, 06:12 PM
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Originally Posted by billyt1963
My dealer did indicate when we put money down, they would look for a trade and then if the could "divert" one. If neither of those things worked, they would "order" from the factory.

Billy
that is what our dealer said as well. We put money down 4 weeks ago and still no car.
Old 07-20-2018, 06:18 PM
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Originally Posted by KeithL


that is what our dealer said as well. We put money down 4 weeks ago and still no car.
You might want to 'lean' on him a little. After I put my deposit down I heard nothing at all for a couple weeks. Sent an email asking for a status and offering some alternatives (like a factory order) and amazingly within a couple hours my dealer 'called in a favor' and had one for me with a scheduled build of 7/15-19. Can't hurt to try.
Old 07-20-2018, 06:32 PM
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My dealer tried to swap and/or trade but wasn’t successful, then they checked the Acura system somehow and saw one slated for build on July 14 (since changed a bit). They were able to claim it on a “pre-sale” with my name on it. If they had to order one, that is a two month minimum and likely more. A friend just ordered an Advance from another dealer and was told two months. My dealer says ordering one and getting it in two months is unlikely. By the way, the dealer wanted me to buy from them as I’ve always purchased from a competitor. We settled the terms of the deal, signed an agreement, and shook hands. They asked if I could put something down but I hadn’t planned to buy that day and didn’t have my checkbook. So they told me not to worry about. Never had that happen before.
Old 07-20-2018, 06:34 PM
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Originally Posted by MI-RDX
You might want to 'lean' on him a little. After I put my deposit down I heard nothing at all for a couple weeks. Sent an email asking for a status and offering some alternatives (like a factory order) and amazingly within a couple hours my dealer 'called in a favor' and had one for me with a scheduled build of 7/15-19. Can't hurt to try.
We put a deposit down and agreed to a trade. I got a 7/15 build date (later changed to 7/11-15) but I haven’t heard anything since earlier this week. With romer’s results the car may have just been built.

Billy
Old 07-21-2018, 05:38 PM
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Originally Posted by MI-RDX
You might want to 'lean' on him a little. After I put my deposit down I heard nothing at all for a couple weeks. Sent an email asking for a status and offering some alternatives (like a factory order) and amazingly within a couple hours my dealer 'called in a favor' and had one for me with a scheduled build of 7/15-19. Can't hurt to try.
while the wife is itchy for the car without Acura waiving final payments she still has 2 payments left, so we are not in a huge rush.
Old 07-22-2018, 11:19 AM
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I just went to my dealership yesterday and my car is apparently in transport (currently in Kansas). Estimated arrival date is 7/25 - 7/30, originally placed deposit and order on 5/30. So the dealership's estimate of 2-3 months was pretty accurate.
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Old 07-22-2018, 02:58 PM
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As an update, I am still waiting. Hopefully early this week. I put down my deposit in February, and originally my car was supposed to be built around 6/9 with delivery 2-3 weeks after that. I signed an agreement on pricing 6/21 with a delivery ETA of 6/27-7/2, which was delayed to 7/17-7/21. Safe to say, I've been rather patient but at this point I just want to be driving my new car.
Old 07-22-2018, 03:05 PM
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Wow I would think with a deposit that early that you would have had a vehicle within the first month. Does the dealer have a ton of ‘18s on the lot and not getting any ‘19s?
Old 07-22-2018, 03:27 PM
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Originally Posted by Fury63
Wow I would think with a deposit that early that you would have had a vehicle within the first month. Does the dealer have a ton of ‘18s on the lot and not getting any ‘19s?
Well to their credit, I had a specific request, Black over Ebony Advanced SH-AWD. Being in North Carolina, it seemed that their first shipment for launch in June were exclusively AWD. Looking at their current stock, they have a few dozen 2019's but only a handful of any trim are black. Lots of A-SPECs. I knew there would be some delay since mine was a custom order, but not this late.
Old 07-22-2018, 05:46 PM
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I hope you get good news soon.
Old 07-23-2018, 03:43 PM
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I almost hesitate to post this. I contacted my salesman today and the RDX has been built and is in transit to the dealership. He still thinks I will have it by the end of the month. Considering the dealership is 2 hours away, times I can go up there are limited. On the up side, I will have a 2 hour ride home over some very fun roads .

My original build date was 7/15.

Billy
Old 07-23-2018, 04:03 PM
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Originally Posted by billyt1963
...I contacted my salesman today and the RDX has been built and is in transit to the dealership....My original build date was 7/15...
My salesman gave me the same build window as you so maybe mine is on the way also.

Edit: Oops, my window was 4 days later than yours.

Last edited by MI-RDX; 07-23-2018 at 04:14 PM.
Old 07-23-2018, 04:11 PM
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Originally Posted by billyt1963
I almost hesitate to post this. I contacted my salesman today and the RDX has been built and is in transit to the dealership. He still thinks I will have it by the end of the month. Considering the dealership is 2 hours away, times I can go up there are limited. On the up side, I will have a 2 hour ride home over some very fun roads .

My original build date was 7/15.

Billy
This is great news! Happy for you. Let us know when it's in the garage. I'll call Wed. to see if I have a VIN and if it's possibly in transit. It showed a build window of July 15-19 so things should be happening.
Old 07-23-2018, 04:46 PM
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You should be able to get a ViN from the dealer when it leaves the factory.
Old 07-24-2018, 12:52 PM
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Mine finally delivered yesterday and I should be picking it up this evening!
Old 07-24-2018, 02:34 PM
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Originally Posted by mcrompton
Mine finally delivered yesterday and I should be picking it up this evening!

Congrats on that!!
Old 07-24-2018, 04:44 PM
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Originally Posted by mcrompton
Mine finally delivered yesterday and I should be picking it up this evening!
Old 07-24-2018, 06:36 PM
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Originally Posted by mcrompton
Mine finally delivered yesterday and I should be picking it up this evening!
Congratulations!
Old 07-24-2018, 07:00 PM
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Another update today. I was on my dealer's web site. The inventory showed a SH-AWD Advance, MSM w/ebony. That is the car I ordered. I sent an email to my salesman and a few minutes later got a phone call! He confirmed that was the car my wife and I ordered. Unfortunately the car goes into their inventory when it is "in transit". My vehicle is currently in KY.

It sounds like I should have the car by the end of the month if I can swing going up on a Monday instead of Saturday.

Billy
Old 07-24-2018, 07:24 PM
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Originally Posted by billyt1963
...I was on my dealer's web site. The inventory showed a SH-AWD Advance, MSM w/ebony....
Interesting thing about watching dealer inventory online. I've been doing that regularly for some time now - sometimes looking for a specific vehicle and sometimes just to get an idea of how fast inventory is moving. For about the last 2 weeks all the dealer web sites around here have shown no inventory movement at all - they're just not updating their sites. I called about a few RDXs feigning interest and was told in every case the one I was calling about was either sold or dealer traded.
Old 07-24-2018, 08:14 PM
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Building a car on the Acura site I’ve found you can check local inventory and that is much more accurate than the dealers site.
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Old 07-24-2018, 09:49 PM
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Originally Posted by MI-RDX
Interesting thing about watching dealer inventory online. I've been doing that regularly for some time now - sometimes looking for a specific vehicle and sometimes just to get an idea of how fast inventory is moving. For about the last 2 weeks all the dealer web sites around here have shown no inventory movement at all - they're just not updating their sites. I called about a few RDXs feigning interest and was told in every case the one I was calling about was either sold or dealer traded.
Billyt1963 and MI-RDX,

What color are you guys waiting on for each of your RDX?.The reason I ask is because the Acura factory in Ohio paint the RDX's in batches of the exact same color. So I am curious if the delay may be because your color wasn't built until recently.
Old 07-25-2018, 05:09 AM
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Originally Posted by Hou-RL
Billyt1963 and MI-RDX,

What color are you guys waiting on for each of your RDX?.The reason I ask is because the Acura factory in Ohio paint the RDX's in batches of the exact same color. So I am curious if the delay may be because your color wasn't built until recently.
I am waiting on the Modern Steel Metallic.

Billy
Old 07-25-2018, 05:10 AM
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Originally Posted by Fury63
Building a car on the Acura site I’ve found you can check local inventory and that is much more accurate than the dealers site.
I checked this after your auggestion. It is a little harder, but does seem to be more accurate. My car is listed as “in transit” on the Acura site.

Thanks for the heads up.

Billy
Old 07-25-2018, 06:46 AM
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Originally Posted by Hou-RL
Billyt1963 and MI-RDX,

What color are you guys waiting on for each of your RDX?.The reason I ask is because the Acura factory in Ohio paint the RDX's in batches of the exact same color. So I am curious if the delay may be because your color wasn't built until recently.
White/Parchment Advance AWD. Dealer said it was built last week and he should have it this week or early next. I asked if he had a VIN but haven't heard back yet.
Old 07-25-2018, 07:26 AM
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Originally Posted by MI-RDX
White/Parchment Advance AWD. Dealer said it was built last week and he should have it this week or early next. I asked if he had a VIN but haven't heard back yet.

Thanks and that dispels that thought about colors being the delay. Yours is white and his is MSM. The dealer should have the VIN. I was provided a VIN when I inquired about two different vehicles I wnated to purchase. The dealer can pull the VIN and provide it if they have it coming in soon.
Old 07-25-2018, 07:35 AM
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I alos used the check dealer inventory while waiting for ours to show up; however, when the dealer inventory went from 'in transit' to 'on the lot' the vehicles actually did not arrive arrive at the dealer until about a week later.
Old 07-26-2018, 02:59 PM
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Has anyone with a build window of 7/15 to 7/19 received a VIN number, or get any updates on delivery yet? I had one in the same window and my dealer still doesn't have a VIN information on shipping.
Old 07-26-2018, 03:41 PM
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Tm55417,

I was watching my dealer's site pretty closely and "my" RDX showed up. When I talked to my salesman he said that was my car, VIN and all. On the Acura web site the car still shows "in transit" and my salesman told me he would call as soon as the car hits the lot. My build date was 7/15 and I saw the VIN on 24th.

Sorry I was outside your window, but maybe it will help.

Billy
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Old 07-26-2018, 04:53 PM
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Originally Posted by Tm55417
Has anyone with a build window of 7/15 to 7/19 received a VIN number, or get any updates on delivery yet? I had one in the same window and my dealer still doesn't have a VIN information on shipping.
My build date was exactly as yours. My dealer has been in contact with Acura's Traffic Assistant for logistics. I'm expecting some kind of message before the day is out. But as of now--no VIN and no transit info.
Old 07-26-2018, 04:56 PM
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Originally Posted by romer
My build date was exactly as yours. My dealer has been in contact with Acura's Traffic Assistant for logistics. I'm expecting some kind of message before the day is out. But as of now--no VIN and no transit info.
Finally got some information from my dealer. My build date got pushed out 7/23 -7/27. Hopefully, we will see some movement tomorrow...
Old 07-26-2018, 06:45 PM
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Went to dealership today and they seemed to have a decent inventory of 2019's in stock. Can someone explain why they are ordering and waiting for shipment? Also what price do you pay when you go this route, is it essentially the same as MSRP?
Old 07-26-2018, 07:20 PM
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Originally Posted by cgprelude
Went to dealership today and they seemed to have a decent inventory of 2019's in stock. Can someone explain why they are ordering and waiting for shipment? Also what price do you pay when you go this route, is it essentially the same as MSRP?
In my area, none of the dealers have an Advance in stock. You can find Techs and Base models, and that’s it..


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