New phone-unfortunately
12-22-2009, 01:09 PM
#1
Moderator Alumnus
Thread Starter
New phone-unfortunately
Well.............
I reluctantly (kicking and screaming really) upgraded my phone to one of those "smart" phones. Suppliers, customers, and employees were all becoming angry because of my knowing, and therefore enjoyed, inaccessibility, and I now find myself with an electronic leash.
Bought one of those Blackberry Curve 8330 things. I understand it's been on the market for about a year, but Telus gave me a great cash deal on it. I refuse to enter onto any sort of contract, and go month to month.
Any thoughts? Advice? Recommendations? It just sits there, mocking me.
I reluctantly (kicking and screaming really) upgraded my phone to one of those "smart" phones. Suppliers, customers, and employees were all becoming angry because of my knowing, and therefore enjoyed, inaccessibility, and I now find myself with an electronic leash.
Bought one of those Blackberry Curve 8330 things. I understand it's been on the market for about a year, but Telus gave me a great cash deal on it. I refuse to enter onto any sort of contract, and go month to month.
Any thoughts? Advice? Recommendations? It just sits there, mocking me.
12-22-2009, 02:46 PM
#5
That was uncalled for...
Trending Topics
12-22-2009, 02:53 PM
#8
i swear im developing a weird anxiety disorder everytime mine goes off. its just an instant ahhhhhhhhhh what the hell am i going to have to do now. btw i have an 8310 from rogers which is the same device just different network. outside of email and bbm it's pretty useless, and the buttons are way to small.
12-22-2009, 03:12 PM
#11
Earth-bound misfit
i swear im developing a weird anxiety disorder everytime mine goes off. its just an instant ahhhhhhhhhh what the hell am i going to have to do now. btw i have an 8310 from rogers which is the same device just different network. outside of email and bbm it's pretty useless, and the buttons are way to small.
12-22-2009, 05:19 PM
#13
Go Giants
The Green Button will answer calls and the Red Button hangs up on the people you are talking to....
/Thread
/Thread
12-22-2009, 05:36 PM
#16
Instructor
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12-22-2009, 08:57 PM
#18
Moderator Alumnus
Thread Starter
I don't like it.
It sat on my desk for a while, and I wondered why I wasn't getting any e-mails, while my computer received them with no problem.
I phoned the Telus help desk and explained the situation. Apparently, activating and setting it up are two different things. I did not know this.
After accessing my account, the help desk asked for may password. I responded that I didn't even know I had one. They asked how I receive e-mail in my office, and I responded I merely clicked on the "stamp" thing. *silence*
They then told me I would need a password, and directed me to another part of the help desk, which really wasn't too helpful at all. After a number of minutes I was issued a new password. I was told not to forget it. Out of curiosity, they asked how I was receiving my messages while away from my computer. I mentioned I had someone who clicked on the stamp thing while I was away, and then called me if there was anything I should know about. Apparently, this is not a good idea.
I was then transferred to another part of help desk to "set up" my e-mail account. After waiting another half hour, I spoke to someone who evidently knew less than I did about these things, and the conversation finally ended with me hanging up. I phoned back the help desk, and asked for the person who originally helped me. I gave the extension and was placed on hold for another half hour.
After being assisted by the original representative, I was told to enjoy my new Blackberry. Shortly after I find out that RIM is experiencing an outage and my new Blackberry will not work at the moment.
No........, I'm not really enjoying it at all.
It sat on my desk for a while, and I wondered why I wasn't getting any e-mails, while my computer received them with no problem.
I phoned the Telus help desk and explained the situation. Apparently, activating and setting it up are two different things. I did not know this.
After accessing my account, the help desk asked for may password. I responded that I didn't even know I had one. They asked how I receive e-mail in my office, and I responded I merely clicked on the "stamp" thing. *silence*
They then told me I would need a password, and directed me to another part of the help desk, which really wasn't too helpful at all. After a number of minutes I was issued a new password. I was told not to forget it. Out of curiosity, they asked how I was receiving my messages while away from my computer. I mentioned I had someone who clicked on the stamp thing while I was away, and then called me if there was anything I should know about. Apparently, this is not a good idea.
I was then transferred to another part of help desk to "set up" my e-mail account. After waiting another half hour, I spoke to someone who evidently knew less than I did about these things, and the conversation finally ended with me hanging up. I phoned back the help desk, and asked for the person who originally helped me. I gave the extension and was placed on hold for another half hour.
After being assisted by the original representative, I was told to enjoy my new Blackberry. Shortly after I find out that RIM is experiencing an outage and my new Blackberry will not work at the moment.
No........, I'm not really enjoying it at all.
12-22-2009, 09:04 PM
#19
Registered but harmless
Join Date: Aug 2005
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Sorry to hear.
Bring the BB to your dealer, or a Telus dealer if you bought it over the web, and have the staff set up the phone for you.
Might as well have them transfer over any data/info from the old phone, too.
Change the password(s) when you get home, if that is a concern.
Might as well have them transfer over any data/info from the old phone, too.
Change the password(s) when you get home, if that is a concern.
12-22-2009, 09:22 PM
#20
Earth-bound misfit
Oh, Terry, I'm sorry, but I can't help it! I'm envisioning the help desk's response at "clicking on the stamp thing..."
Don't worry, you'll hate it even more once it's actually set up.
12-22-2009, 09:23 PM
#21
Earth-bound misfit
12-22-2009, 09:29 PM
#22
Though I set my razr to vibrate, it doesn't, it will still ring. Now I just leave it on my desk. That phantom crap has gone away.
12-22-2009, 09:31 PM
#23
Go Giants
12-23-2009, 04:12 PM
#24
Oliver!!!
I get the phantom vibe all the time. Drives me nuts.
12-24-2009, 05:10 PM
#25
Three Wheelin'
Join Date: May 2001
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I don't want to do it!!!
I don't like it.
It sat on my desk for a while, and I wondered why I wasn't getting any e-mails, while my computer received them with no problem.
I phoned the Telus help desk and explained the situation. Apparently, activating and setting it up are two different things. I did not know this.
After accessing my account, the help desk asked for may password. I responded that I didn't even know I had one. They asked how I receive e-mail in my office, and I responded I merely clicked on the "stamp" thing. *silence*
They then told me I would need a password, and directed me to another part of the help desk, which really wasn't too helpful at all. After a number of minutes I was issued a new password. I was told not to forget it. Out of curiosity, they asked how I was receiving my messages while away from my computer. I mentioned I had someone who clicked on the stamp thing while I was away, and then called me if there was anything I should know about. Apparently, this is not a good idea.
I was then transferred to another part of help desk to "set up" my e-mail account. After waiting another half hour, I spoke to someone who evidently knew less than I did about these things, and the conversation finally ended with me hanging up. I phoned back the help desk, and asked for the person who originally helped me. I gave the extension and was placed on hold for another half hour.
After being assisted by the original representative, I was told to enjoy my new Blackberry. Shortly after I find out that RIM is experiencing an outage and my new Blackberry will not work at the moment.
No........, I'm not really enjoying it at all.
It sat on my desk for a while, and I wondered why I wasn't getting any e-mails, while my computer received them with no problem.
I phoned the Telus help desk and explained the situation. Apparently, activating and setting it up are two different things. I did not know this.
After accessing my account, the help desk asked for may password. I responded that I didn't even know I had one. They asked how I receive e-mail in my office, and I responded I merely clicked on the "stamp" thing. *silence*
They then told me I would need a password, and directed me to another part of the help desk, which really wasn't too helpful at all. After a number of minutes I was issued a new password. I was told not to forget it. Out of curiosity, they asked how I was receiving my messages while away from my computer. I mentioned I had someone who clicked on the stamp thing while I was away, and then called me if there was anything I should know about. Apparently, this is not a good idea.
I was then transferred to another part of help desk to "set up" my e-mail account. After waiting another half hour, I spoke to someone who evidently knew less than I did about these things, and the conversation finally ended with me hanging up. I phoned back the help desk, and asked for the person who originally helped me. I gave the extension and was placed on hold for another half hour.
After being assisted by the original representative, I was told to enjoy my new Blackberry. Shortly after I find out that RIM is experiencing an outage and my new Blackberry will not work at the moment.
No........, I'm not really enjoying it at all.
i want to stay w/ verizon, but the droid is almost useless if you can't attache a pic to an email! i do it all day long from my pc! NEED HELP!!! DON'T KNOW IF THEY FIXED THE PIC TO EMAIL PROBLEM on the droid? anyone with the droid chime in! thanks in advance!!! i checked the droid forums and couldn't find anything but the top 10 things the droid does not do!!! GREAT!!
Steve. P.S. some old woman totaled my honda's rear end LAST MONTH AT LIKE 40-50 MPH!, if your interested check my garage pics! IT NEVER ENDS!!!! HAPPY HOLIDAYS!!! everyone be safe and have a great time!!!!
12-29-2009, 04:01 PM
#27
how handsome I am
I don't like it.
It sat on my desk for a while, and I wondered why I wasn't getting any e-mails, while my computer received them with no problem.
I phoned the Telus help desk and explained the situation. Apparently, activating and setting it up are two different things. I did not know this.
After accessing my account, the help desk asked for may password. I responded that I didn't even know I had one. They asked how I receive e-mail in my office, and I responded I merely clicked on the "stamp" thing. *silence*
They then told me I would need a password, and directed me to another part of the help desk, which really wasn't too helpful at all. After a number of minutes I was issued a new password. I was told not to forget it. Out of curiosity, they asked how I was receiving my messages while away from my computer. I mentioned I had someone who clicked on the stamp thing while I was away, and then called me if there was anything I should know about. Apparently, this is not a good idea.
I was then transferred to another part of help desk to "set up" my e-mail account. After waiting another half hour, I spoke to someone who evidently knew less than I did about these things, and the conversation finally ended with me hanging up. I phoned back the help desk, and asked for the person who originally helped me. I gave the extension and was placed on hold for another half hour.
After being assisted by the original representative, I was told to enjoy my new Blackberry. Shortly after I find out that RIM is experiencing an outage and my new Blackberry will not work at the moment.
No........, I'm not really enjoying it at all.
It sat on my desk for a while, and I wondered why I wasn't getting any e-mails, while my computer received them with no problem.
I phoned the Telus help desk and explained the situation. Apparently, activating and setting it up are two different things. I did not know this.
After accessing my account, the help desk asked for may password. I responded that I didn't even know I had one. They asked how I receive e-mail in my office, and I responded I merely clicked on the "stamp" thing. *silence*
They then told me I would need a password, and directed me to another part of the help desk, which really wasn't too helpful at all. After a number of minutes I was issued a new password. I was told not to forget it. Out of curiosity, they asked how I was receiving my messages while away from my computer. I mentioned I had someone who clicked on the stamp thing while I was away, and then called me if there was anything I should know about. Apparently, this is not a good idea.
I was then transferred to another part of help desk to "set up" my e-mail account. After waiting another half hour, I spoke to someone who evidently knew less than I did about these things, and the conversation finally ended with me hanging up. I phoned back the help desk, and asked for the person who originally helped me. I gave the extension and was placed on hold for another half hour.
After being assisted by the original representative, I was told to enjoy my new Blackberry. Shortly after I find out that RIM is experiencing an outage and my new Blackberry will not work at the moment.
No........, I'm not really enjoying it at all.
12-29-2009, 05:43 PM
#28
CL in lawnmower status
^+1
and don't worry about it terry, that's what tech support is for. Trust me there is people that have no idea what is going on, and there is always someone that knows less than you
that's why i hated tech support, couldn't see what the person was looking at or clicking on, but most things are written out step by step for the tech support guys, with pictures lol
and yes, most people that do tech support are pretty young, don't know a whole lot, and generally don't care about doing a good job
Good Luck
and don't worry about it terry, that's what tech support is for. Trust me there is people that have no idea what is going on, and there is always someone that knows less than you
that's why i hated tech support, couldn't see what the person was looking at or clicking on, but most things are written out step by step for the tech support guys, with pictures lol
and yes, most people that do tech support are pretty young, don't know a whole lot, and generally don't care about doing a good job
Good Luck
Last edited by mitch14; 12-29-2009 at 05:47 PM.
01-04-2010, 12:46 AM
#29
Moderator Alumnus
Thread Starter
I'm getting used to it. Kind of. I still carry my old Sammy flip phone most of the time, but when I'm away for a few hours I carry the BB. I've figured out how to receive me e-mails on it, so I suppose it's doing what it's supposed to do.
I still feel like I've acquired an electronic leash.
I still feel like I've acquired an electronic leash.
