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Hendrick Acura Charlotte - Loaners

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Old 12-20-2011, 02:47 PM
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Hendrick Acura Charlotte - Loaners

Just made an appt for Recall Repair (Airbag) on the '02 and Warranty Repair (Upper Transmission Mount) on the '07 for next Tues & Weds respectively.

Was not given the option to request a loaner, but there was an option for an Enterprise Rental.

Has Hendrick stopped offering loaners? Anybody know?
Old 12-20-2011, 04:09 PM
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Interesting. I got a 4G the last time I was there, but it was about two years ago or so. Did you call or schedule via the website? Maybe that's the difference.
Old 12-20-2011, 04:26 PM
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Originally Posted by chill_dog
Interesting. I got a 4G the last time I was there, but it was about two years ago or so. Did you call or schedule via the website? Maybe that's the difference.
I used the website. Last time (also a couple years ago), I used the webiste and "request a loaner" was an option.

Maybe I should call though. If it's just a couple hours, I don't mind just waiting, but if going to be half a day or more, a loaner would be nice.
Old 12-20-2011, 06:57 PM
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When I had my 105k maintenance done back in July they gave me a '11 MDX for a loaner. I called for my appointment and requested a loaner.
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Old 01-12-2012, 11:27 PM
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Do they stick a big ass ugly "courtesy vehicle" sticker on it like Mercedes does? Bearcat, did I spot you at 51 and Carmel a couple days ago?
Old 01-13-2012, 12:11 PM
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The last one I had didn't have a sticker on it.
Old 01-14-2012, 10:05 PM
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Originally Posted by yeedatoy
Do they stick a big ass ugly "courtesy vehicle" sticker on it like Mercedes does? Bearcat, did I spot you at 51 and Carmel a couple days ago?


Could've been.


I didn't get a loaner, btw. It was a pretty short wait. They did have them available. Choosing a loaner just isn't on the web appointment tool anymore.
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