h22jdmaccord

iTrader: (2)

I think this is my first thread, so please bear with me if I did something wrong!

I was wanting to take my car in to get serviced. I just wanted to know how everyone's experience with the local dealers are.

The dealers close to me (from closest distance to furthest distance) are;

Sierra Acura - Alhambra, CA
Glendale Acura - Glendale, CA
Thomas Acura - Covina, CA
Metro Acura - Montclair, CA
Cerritos Acura - Cerritos, CA

Which dealers would you recommend and are any of them MOD friendly? Also who helped you at the dealers? If you have horror, stories please share!

princelybug

iTrader: (16)

You might get a better response if you post this in SoCal Regions.

I go to Cerritos Acura because it's the closest to me. But they're just OK, nothing special. I usually deal with James, but Katherine's helped me once or twice.

princelybug

iTrader: (16)

You might get a better response if you post this in SoCal Regions.

I go to Cerritos Acura because it's the closest to me. But they're just OK, nothing special. I usually deal with James, but Katherine's helped me once or twice.

h22jdmaccord

iTrader: (2)

Thanks for the advice. will repost in socal thread. Also were they mod friendly?

princelybug

iTrader: (16)

^
They were OK with mods...it was mentioned to me, but service wasn't refused.

ed_423

i go to sierra and usually ask for Andy, but my car is fairly new and havent been to the dealer that much yet..nor do i have much mods yet, so cant give u much input. andy is pretty cool though

It's Clutch

iTrader: (6)

South Bay is pretty good in customer service. I know its not on the list, but they are pretty nice. Had my tranny changed out couple months after the extended warranty ended + was allowed to drive the rental TL to Phoenix and back (had a tournament). No issues whatsoever.

KB1Spec

iTrader: (4)

I used to go to Sierra Acura when I had my TL and I talked to Andy most of the time. He helped and hooked me up. But since I got the RL, Andy asked me not to take my car in because my car was too low and can't make it to the hydralic lift. But ya, if you go to Sierra ask for Andy. I still take my parent's TL there too.

onebadna1nsx

I went to Cerritos Acura as a recommendation from my NSX friends. When Jon Martin was there he looked out for me, too bad he quit now. He got Katherine to helped me there too. I had a MUCH better time at Cerritos Acura than Sierra Acura. FYI my family has been loyal to Sierra for ~16 years, but I started to go to Cerritos because they treated me like family, and I also got better pricing and some free inspections.... it wasn't far too (at least I don't think so). The entire staff at Cerritos is , everyone I met including those in the sales dept has been very friendly to me, unlike Sierra where I get glanced and they walk away.

gotkilled

iTrader: (1)

i went to sierra acura twice to get my tl serviced. angelo was my service advisor. pretty nice guy and accommodating. he even gave me two free front bumper plugs

btw, i keep hearing about andy at sierra but i've never seen him before at the service advisor desk area....
do you specifically have to ask for him and does he only work certain hours/days?

mrchan625

iTrader: (3)

x3 with Andy @ Sierra hes an awesome guy!

Byruns

x4... Andy ftw!

ed_423

haha i remember i took my car in for its very first service, and at that time i didnt even ask for andy he just so happened to be the one helping me out. then hes liek oh im andy if u need help just ask, then i remember this forum member mentioning andy so i was like, yeah the car forum i go to ppl recommend u, and hes like, oh acurazine? haha so looks like he knows whatsup.

ed_423

hmm would u recommand me to go cerritos rather than sierra then?