Support Question: Popup ads

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Old Dec 22, 2016 | 04:20 PM
  #41  
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Got it. That's pretty much the scenario I made up in my head. I'll keep track of them then.

Thanks for the info.
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Old Dec 22, 2016 | 11:32 PM
  #42  
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yea ive been getting these alot more lately.
Ive lost some posts i was going to make because of them
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Old Jan 17, 2017 | 08:46 PM
  #43  
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Old Jun 10, 2017 | 12:33 PM
  #44  
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Hello,

I've been having a lot of problems with these pop-up ads and also complete redirects that won't let me return to Acurazine no matter how many times I press the back button. This is using an Iphone on mobile view and it happens anywhere on the forum for me including the main page. Ads like "congrats you are the 300/400 people" or shit like that. I'll take screen shots next time it happens.
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Old Jun 10, 2017 | 12:52 PM
  #45  
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What version of iOS are you running?
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Old Jun 10, 2017 | 01:16 PM
  #46  
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The latest update 10.3.2
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Old Jun 10, 2017 | 02:43 PM
  #47  
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Hmmm don't seem to have that isssue here with 10.3.1.

all the pop up ads stopped with 10.3 for me.

but I don't use the mobile version
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Old Jun 10, 2017 | 03:11 PM
  #48  
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It's only began happening this past week or so. Never ever had the problem before. I only updated to the latest update on thursday and this was happening before that (however before that I was still on 10.1) I believe.
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Old Jun 10, 2017 | 04:11 PM
  #49  
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well hopefully someone from IB can chime in.
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Old Jun 10, 2017 | 08:31 PM
  #50  
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This just occured
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Old Jun 11, 2017 | 01:34 PM
  #51  
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I'll let IB know their help is needed.
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Old Jun 11, 2017 | 02:11 PM
  #52  
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Originally Posted by Ron A
I'll let IB know their help is needed.
Thank you. I would also like to point out it has happened about 10 times in the past 2 days so it almost appears to be increasing in frequency.
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Old Jun 13, 2017 | 12:02 PM
  #53  
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This just happened. By the way the pop up occurs a lot on that tlx thread too.
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Old Jun 15, 2017 | 10:16 AM
  #54  
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Originally Posted by RDX10


This just occured
Congrats!!! Don't spend it all in one place
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Old Jun 15, 2017 | 11:44 AM
  #55  
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Originally Posted by thoiboi
Congrats!!! Don't spend it all in one place
These are probably just chinese yen

But for real though, the pop ups are happening so often now and it's very frustrating.

EDIT: That's still 770k CAD! Bring it on!

Last edited by RDX10; Jun 15, 2017 at 11:47 AM.
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Old Jun 15, 2017 | 01:00 PM
  #56  
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So strange.

maybe don't use the mobile version of the site for the time being.

scroll all the way to the bottom and hit that "view full site" button
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Old Jun 15, 2017 | 11:18 PM
  #57  
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Originally Posted by Mizouse
So strange.

maybe don't use the mobile version of the site for the time being.

scroll all the way to the bottom and hit that "view full site" button
Thanks for the suggestion, I'll try that and see how it goes because now it's happening everytime I come on here. I have to admit I'm surprised Jason hasn't responded yet, he's usually SUPER fast with this stuff.
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Old Jun 16, 2017 | 04:01 PM
  #58  
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Originally Posted by RDX10
Thanks for the suggestion, I'll try that and see how it goes because now it's happening everytime I come on here. I have to admit I'm surprised Jason hasn't responded yet, he's usually SUPER fast with this stuff.
Sorry, I was out of the office these past few days. While I was gone, our ad team continued to work with our partners to figure out where this uptick of rogue ads is coming from.

We hope to have it resolved soon, but in the meantime, Mizouse's suggestion of trying Desktop View should be a safe alternative. We serve different ads on desktop and mobile, so presumably whatever's sneaking past us on mobile at the moment is not on desktop. That said, in the off change you do encounter similar ads in Desktop View, please let me know.

Thanks!
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Old Jun 16, 2017 | 05:53 PM
  #59  
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Originally Posted by IB Jason
Sorry, I was out of the office these past few days. While I was gone, our ad team continued to work with our partners to figure out where this uptick of rogue ads is coming from.

We hope to have it resolved soon, but in the meantime, Mizouse's suggestion of trying Desktop View should be a safe alternative. We serve different ads on desktop and mobile, so presumably whatever's sneaking past us on mobile at the moment is not on desktop. That said, in the off change you do encounter similar ads in Desktop View, please let me know.

Thanks!
It's all good Jason, no worries. Thank you for looking into it. It's occuring every single time I go on the mobile site now. Initially it was here and there when it began 2 weeks ago, all of a sudden it's occuring numerous times a day. I'll let you know if the desktop site still causes issues.

Thanks again man
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Old Jun 21, 2017 | 03:07 AM
  #60  
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I hope I'm not jinxing it or speaking too soon. But I have not had the pop up once today. So I think you guys got it covered!
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Old Jun 21, 2017 | 01:51 PM
  #61  
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Originally Posted by RDX10
I hope I'm not jinxing it or speaking too soon. But I have not had the pop up once today. So I think you guys got it covered!
Glad to hear it! If the issue pops up again in the future, please let me know.
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Old Dec 25, 2017 | 06:30 PM
  #62  
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I’m getting this now on my phone from this site.
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Old Dec 25, 2017 | 07:05 PM
  #63  
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Utag @IB Jason
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Old Dec 25, 2017 | 08:38 PM
  #64  
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It’s getting bad too. And seems to be mainly in the ramblings section.
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Old Dec 26, 2017 | 02:54 AM
  #65  
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any screen shots of whats going on? would be helpful
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Old Dec 26, 2017 | 10:13 AM
  #66  
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Originally Posted by Mizouse
any screen shots of whats going on? would be helpful
Same ones as posted through out. For an amazon contest.
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Old Dec 26, 2017 | 01:12 PM
  #67  
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Sorry about the pop-up ads, guys. It looks like a rogue advertiser leveraged the holiday weekend to sneak some bad ads through. I've alerted our ad team and we're looking into the source.

If you continue to see pop-ups, please screenshot and post them here.

Thanks!
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Old Dec 26, 2017 | 06:17 PM
  #68  
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Just got it again

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Old Dec 26, 2017 | 09:13 PM
  #69  
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And I keep getting it. Have to shut the page down every time.
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Old Dec 27, 2017 | 11:54 AM
  #70  
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Thanks for the screenshot, Sarlacc. We're working to get these removed ASAP.
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Old Dec 28, 2017 | 10:23 AM
  #71  
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https://acurazine.com/forums/third-g...-up-ad-965645/
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Old Dec 28, 2017 | 06:16 PM
  #72  
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Thanks for the heads up about that other thread. We're in the process of blocking specific ads as we see them, as well as coordinating with our partners to better protect against these rogue ads going forward. We hope to have it fully resolved soon.
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Old Dec 29, 2017 | 06:20 PM
  #73  
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The desktop site isn’t any better. You can work around it somewhat by stopping the page load and hitting “back”.
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Old Jan 2, 2018 | 01:55 PM
  #74  
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Originally Posted by oo7spy
The desktop site isn’t any better. You can work around it somewhat by stopping the page load and hitting “back”.
Just to clarify, are you on an iOS device when you see the pop-ups on the desktop site, or an actual desktop computer?
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Old Jan 3, 2018 | 03:54 PM
  #75  
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On an iPhone.
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Old Jan 4, 2018 | 04:35 PM
  #76  
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Thanks, we made some adjustments earlier in the week that should block the rogue ads. Are you still seeing any on your iPhone?
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Old Jan 4, 2018 | 07:39 PM
  #77  
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I did just now in Ramblings. Came here to report it.
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Old Jan 5, 2018 | 04:11 PM
  #78  
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I'll let our ad team know that some are still slipping through. If you continue to see them, please take a screenshot and post it here.

Thanks!
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Old Jan 8, 2018 | 04:12 PM
  #79  
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very sad. iOS 11 on iPhone X
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Old Jan 8, 2018 | 04:41 PM
  #80  
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Thanks for the screenshot, kurtatx. Our ad team and partners are investigating.
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