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Why I have no use for shops...

 
Old 05-03-2019, 07:36 AM
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Why I have no use for shops...

I'm sure some of them or some of the mechanics within them are good, unfortunately, its not tattooed on their forehead.

EXACTLY why I never take my cars (or motorcycles) to a shop, be it a dealer or an independent.

The other week, I had the front wheels off my girlfriend’s car to check out a noise coming from the front end when driving over speed bumps. Likely the sway bar links as has always been my past experience and the mileage was right.

What got me was that the left front wheel was dragging while trying to spin the wheel. I always check that aspect for sticking pins and caliper piston.

The brake pads were recently replaced since they were almost new. There might have been 10% or 15% wear, if that. Some clown at the dealer simply installed a set of brake pads without doing a full service; that means removing the pins, cleaning them, cleaning the cavities the pins slide into in the caliper mount, and greasing them. It took quite a while to remove one of the seized pins.

Sheesh, when I do a brake service on my daily driver that sees use every day, my brake jobs are good for 4 to 5 years of trouble free service; that is about the time I replace my pads and discs. My last daily driver car is now in the hands of a Porsche friend and it’ll be 20 years old this fall. The same trouble-free calipers are still on it and the pistons slide freely.

Ya gots to know what you are doing!
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Old 05-03-2019, 10:09 AM
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I too have dealt with this, after purchasing my used TSX from a very well known Acura dealer in Kansas City. Started having a clunk noise happening when coming to a stop or leaving a stop. After reviewing the service history, the pads were replaced about 2k miles before my purchase. I ended up pulling the wheels, calipers, pads and pins. They didn't lube up anything, and like you 1 pin on each caliper was nearly seized on the caliper bracket. I just ordered new pins and dust boots. Greased liberally with brake grease, and have not had an issue since.
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Old 05-03-2019, 11:41 AM
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Well this is what an independent Porsche shop did to a friends car. He brought it in to have Bilstein coilovers and roll bars installed as well as a factory Porsche short-shift kit. As a doctor and one that is extremely busy, he does not do any work on his own car.

His car was in for a PPI - Pre Purchase Inspection for the new owner and that is when I spotted the butchery.

This pic is my car and what the bottom should look like.



This was his car on the lift as his PPI was being performed...


Note the rubber boot isn't even installed on the flange and the whole shifter mechanism was hanging so low, they could not get the metal tunnel cover screwed on.

Obviously this shop didn't have a clue what the puck they were doing. The reason why the shifter mechanism was hanging low was because the lame brain installing the kit didn't know that he had to spin the bushings around by 180 degrees to raise the shifter tube.

So they took a Sawsall and cut the metal tunnel cover. I would not let this mechanic play with my Mechano set. lol



The new owner who I am still in touch with after all these years managed to get a used tunnel cover. The shop did zilch for him. Amazingly so many on the forum praised this shop's expertise. After posting this, not a single peep from any of them. lol BTW, just over $2000 for the labor alone.

Good thing it wasn't my car or the mechanic would be picking himself up off the shop floor.
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Old 05-03-2019, 01:11 PM
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It's definitely not news that trustworthy shops are hard to find. Personal integrity has gone out the window and some of these shops just try their best to get people in and out to pay the bills, giving zero fucks about their customers' cars while they're at it.

https://jalopnik.com/lazy-idiots-at-...pan-1748394648


Reminds me of this article that went around a few years ago..
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Old 05-03-2019, 02:08 PM
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Originally Posted by thoiboi View Post
https://jalopnik.com/lazy-idiots-at-...pan-1748394648


Reminds me of this article that went around a few years ago..
WOW!! That's crazy!! Acura and Chevrolet will be the only ones who touch my current rides! My car has a warranty, so does my wifes. Nice to have piece of mind that the work has be recorded.
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Old 05-03-2019, 08:36 PM
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Originally Posted by thoiboi View Post
Reminds me of this article that went around a few years ago..
OMG. Simply incredible!

Sorry, but I trust no one. Besides, I love working on my cars and motorcycles. I have all the right tools and specialized equipment. Just think of the tools you can buy with a shop's hourly wage. The $$$ has very little to do with it; the quality of the work has everything to do with it.

I am glad I am not living in the 1850s because there would be a lot of dead bodies in my wake.
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Old 05-03-2019, 08:40 PM
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Originally Posted by jdmjustin View Post
My car has a warranty, so does my wifes. Nice to have piece of mind that the work has be recorded.
Maybe the laws change from state to state or province to province, but any work performed can be done by anyone as long as it is done as set out in the maintenance schedule. I keep all bills, etc.

As for recording work performed, I came from the aviation world and there is a log book for everything.
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Old 05-04-2019, 10:53 AM
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Yep - On my last trip to the shop the brain-dead, lazy-ass technician forgot to install the MAF sensor when he put my CAI back on. Rather than take the 3 minutes needed to take it back off and do it properly, he proceeded to forcefully screw in both screws at an angle, striping the threads on the bung and making it nearly impossible to get the screws back out. He also forgot to put the air filter on the CAI tube. (?!) Later in the week I realized he skipped a bolt on the flange where the forward pre-cat meets the jpipe. The bolt was slightly difficult to reach, so he decided to skip it. Lazy moron. The senior tech I usually use at the shop was going late on another job so they let this idiot tire swapper butcher my car. Looking for a new shop.

Last edited by JD8; 05-04-2019 at 10:55 AM.
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Old 05-04-2019, 12:41 PM
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Not doing brakes properly should be criminal. They charge 40% more in labor and have access to internal training and data, a dealership is a business designed to make money, not hire quality technicians. One of my cars came with free oil changes for "life" which lasted until the dealer was sold. The next oil change I did and noticed they cross threaded the oil pan bolt. Seriously, the easiest service job to do for a dealership.

If you have a good service technician, do him/her (and us) a favor and share (and review yelp/google) your experiences so they get more traffic.
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Old 05-04-2019, 05:11 PM
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Here is another good one and if you've watched some of the undercover investigative shows on YouTube about oil change places and any "chain" service centers, do your own oil change if you have one of those cars without an engine oil dipstick.

On my latest car, it does not have a dipstick, so how do you know the engine oil was changed? Its not like you can pull the dipstick and see clean oil on it. Another reason for doing it myself, even though I have full confidence in my dealer.
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