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Is my dealer ripping me off?

 
Old 03-15-2019, 10:53 AM
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Is my dealer ripping me off?

My 2017 Acura RDX has 30K miles and showed 30% oil life. Iím headed on a long trip (3K+ miles), so I took it to my dealer to get an oil change. The dealer told me that I also needed front and rear differential fluid changes as well as automatic transmission fluid change. He told me those items were required by the service codes. Those items cost me $230. Is it reasonable that those fluids need to be replaced after only 30K miles, or am I getting ripped off by the dealer? How can I look at those service codes?

He also charged me $105 to change the engine and cabin air filters.

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Old 03-15-2019, 10:57 AM
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I'm not seeing anything unreasonable in what your dealer is recommending.
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Old 03-15-2019, 11:24 AM
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Yes on fluid changes. Even if the car didn't require it, I'd still have them done. Especially the AT. Honda products have glass AT's. Keep the fluid clean.

I'd say $230 is a fair price. Granted, doing it yourself, the fluids would probably run about $50 is all. But for it to be serviced professionally, $230 is about right. It would probably take 1.5 hours of labor or so. Combined with fluids, that's a fair price. The differentials especially aren't super easy to change. Not rocket science but sometimes a bit more involved than an oil change.

Bull on the cabin and air filter. Not to say it didn't need it, but those parts can be had for around $10 each and take about 15 minutes for even a novice tech to replace. But those have always been big money makers in the auto maintenance industry. They didn't do anything that any other mechanic or lube shop wouldn't do.
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Old 03-15-2019, 11:29 AM
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That's a VERY reasonable price for those fluids and it is recommended to get those done around 30K.

And yes, take care of your own filters.
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Old 03-15-2019, 11:41 AM
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Thank you for the responses. They are reassuring. As I said, my Maintenance Minder was showing 30% oil life and no service codes when I took it in prior to going on my long trip. Given that there's no longer a set service schedule, how can I see the codes that the mechanics saw that necessitated the specific service items?
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Old 03-15-2019, 11:56 AM
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I'm not sure if your Owners Manual has a list or not, but there used to be a guide as to what fluids were recommended. A 'standard' list and a 'severe' schedule (necessitating them more frequently)

In general, major fluids are every 3 years/30K miles or sooner if dirty.
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Old 03-15-2019, 12:19 PM
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Agree with others on the fluid changes and filters. You likely could of saved some $$ by having fluids done by your local Honda dealer and as mentioned filters are very easy DIYs.
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Old 03-15-2019, 07:41 PM
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Originally Posted by raduray View Post
As I said, my Maintenance Minder was showing 30% oil life...
Lets hope that is based on Acura's maintenance schedule.

Some dealers (VW) would change my maintenance reminder from 16,000 km (~10,000 miles) to 10,000 km (~6,000 miles). I switched it back using my Ross-Tech, but would still do my oil change at about 6,000 miles. I know that is ultra early considering I am using synthetic but I don't drive that much and I'd like to do it once a year.

On my RDX, I changed the oil early* but did not reset any maintenance minder thinking it might affect future maintenance minder notices (time and mileage)...not sure how that would work.

* I changed it early because I didn't want to change it mid-winter having to lie on snow.
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