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Old 04-14-2017, 08:32 AM
  #281  
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Just the idea of waiting until they are boarded is going to get so many fewer volunteers. You've been here three hours, stood in line to board for 15 min, struggled to get your carry on situated in the overhead compartment, are finally seated and mentally prepared to take off, but you don't want to leave now with no indication of when your next opportunity to repeat all of this is? At least at the gate there is opportunity for negotiation and information readily available.
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Old 04-14-2017, 08:32 AM
  #282  
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Originally Posted by juniorbean View Post
Agreed...

But that's not what happened here.
Yeah the two most commonly and very widely mis-reported information are that:

1) This flight was overbooked.

2) This falls under the denied boarding scenario.

Neither of which occurred in this case.
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Old 04-14-2017, 08:43 AM
  #283  
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Originally Posted by nist7 View Post
Yeah the two most commonly and very widely mis-reported information are that:

1) This flight was overbooked.

2) This falls under the denied boarding scenario.

Neither of which occurred in this case.
It's crazy.

I still see new stories (printed over the last day or so) getting it wrong. Not surprising, but you'd think with all of the internet hype about it and most folks knowing what happened, the news outlets would report it correctly. But again... not surprising...
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Old 04-14-2017, 09:52 AM
  #284  
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"Youre fake news"
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Old 04-14-2017, 10:10 AM
  #285  
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Originally Posted by nist7 View Post
Yeah the two most commonly and very widely mis-reported information are that:

1) This flight was overbooked.

2) This falls under the denied boarding scenario.

Neither of which occurred in this case.
I think the worst fake news that came out of this is that there was some kind of legal justification for yanking the passenger of the flight.
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Old 04-14-2017, 10:44 AM
  #286  
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Originally Posted by thoiboi View Post
I can't remember the last time I flew on a plane that had empty seats.


Good luck trying to sell that one guys
I flew on one that was half-empty in November last year - Vegas to Chicago - I think it was Southwest
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Old 04-14-2017, 10:47 AM
  #287  
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Another post from my friend, yesterday - I think it's worth a read, if you're interested in this story. (He linked the article from the pilot's wife, that I posted earlier - link is at the bottom, in case you missed it.)
This is the last I'm going to say about this topic, and I ask that all you who have an opinion on the incident please take note.

Firstly, read the below article please. From start to finish. It has become increasingly difficult for me to address so many friends and acquaintances who *think* they are experts in aviation and it's complexities because you've been on a plane before. What's worse, when I take the time to explain, you're incredulous. It's a waste of both of our time for you to be asking for my professional insight and then not believe it.

Secondly, this incident has shown me a lot about the company I keep. With a few exceptions of friends who posted some knee jerk reaction, but then recanted, others showed their insensitivity to the 90,000 other incredibly hard working United employees (myself included) and stood by their posts. Out of simple respect for my friends, I have never posted anything about any of my friends workplaces on social media in a negative light, but for some reason so many think it's ok to bash an airline. Over and over, especially before any facts whatsoever have emerged. Emotional responses left and right with big declarative statements were said, and it was insensitive. I've given my last 20 years & counting to United and it provides our livelihood. To have so many not even have the decency to let the details of the incident emerge was a knife in the gut to us all. I never say this, but I will be doing a lot of hiding and defriending of people on my FB after this. I feel these types of posts, be them political or otherwise, come from the same people. You are part of the problem with social media. Knee jerk reactions are not excused because you can hide behind a keyboard and I won't pretend it is ok, no matter the topic. Social media's lack of a face doesn't excuse your responsibility.

Thirdly, the facts of the incident itself have continued to come out and corroborate without a single contradiction to my original post. I posted that in hopes that by understanding this incident and how it happened that people would see both sides. This incident was incredibly unfortunate and wrong, but that there was a long list of events that led up to it.

Today I attended a town hall meeting at O'hare where our CEO Oscar spoke to us all candidly. He was asked "why we don't put more facts out there to help clear our good hard worked for name and reputation?", a question I needed answered too.

The bottom line is it truly doesn't matter anymore. If United came out and clarified further details of the incident, it would only be seen as an effort to defend the airline, not inform the public. Facebook and Twitter were judge and jury on day 1 when a viral video was the only detail anyone had and no amount of facts swaying culpability will erase that. It doesn't matter anymore that this was Republic Airlines or Airport Security's handling or the passenger's refusal to comply with police. To Oscar's point , United Express and the police are our partners and we need them. Throwing them under the bus and highlighting these facts to save the United name ultimately would distance these partners whom we depend on: And so, no further details will be revealed in an official capacity. More will have to come out via natural avenues such as eyewitness reports etc.

United has committed to changing policies that led up to this. It's already been stated that law enforcement will not be called and no paying customer will be removed of a flight once seated. Keep in mind, so many airlines have the same policy we do/did. This could've happened at any airline. Instead, the industry as a whole will learn from us. We will lead the change.

What I ask is that in the future you all remember that no viral video snippet of anything is EVER the full story. Many people get hurt by snap judgements and assumptions and I expect more from those who jumped on the bandwagon. It's your responsibility, especially when your friends work at the company, to post patiently and thoughtfully. Let this be a rule we all live by.

Employees have unfairly been verbally abused, spat upon, etc and it will likely continue. This is a direct result of the mob mentality and hysterical initial posting. This kind of reaction must stop. And like the changes that are coming at the airline due to this incident, I hope to everyone who played a part will also take some personal inventory and make a few changes as well.

I'm going back to work now. Getting people where they are going, with a smile, because I love my job. #IAMUNITED #ISTANDWITHOSCAR

https://thepilotwifelife.wordpress.c...t-flight-3411/
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Old 04-14-2017, 11:14 AM
  #288  
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^ The article above is confusing at best and the one from the link below has absolutely no sympathy for the Dr. and his family, from the pilots wife. Both fail, IMO Even the CEO of Untied expressed some accountability.

Here is what the daughter of Dr. Dao said, and you can send it to your friend if you feel it is relevant, plus the link.

“It has been a very difficult time for our entire family, especially my dad,” she said at a news conference with his lawyers. “What happened to my dad should have never happened to any human being regardless of the circumstance. We were horrified and shocked and sickened to learn what had happened to him and see what had happened to him. We hope that in the future nothing like this happens again.”
United Airlines: David Dao's Daughter Says Family 'Sickened' | Time.com
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Old 04-14-2017, 11:48 AM
  #289  
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Pilots wife says Dr Dao was escorted off the plane by Federal Aviation Agents. He then ran back onto the plane and retook his seat. Then the video we saw started.

Why in the world is this not being talked about or clarified?!
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Old 04-14-2017, 12:01 PM
  #290  
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Originally Posted by oo7spy View Post
Pilots wife says Dr Dao was escorted off the plane by Federal Aviation Agents. He then ran back onto the plane and retook his seat. Then the video we saw started.

Why in the world is this not being talked about or clarified?!
yeah, and in his mind the whole time..... $$$$$$$$$$
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Old 04-14-2017, 12:08 PM
  #291  
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Originally Posted by srika View Post
yeah, and in his mind the whole time..... $$$$$$$$$$
I really doubt that when they told him to deplane that he figured he'd cause a ruckus for cash.

You can bet though that he wants every drop out of the responsible parties that he can get now. You would too. They beat the shit out of him.
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Old 04-14-2017, 12:19 PM
  #292  
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Originally Posted by svtmike View Post
I really doubt that when they told him to deplane that he figured he'd cause a ruckus for cash.

You can bet though that he wants every drop out of the responsible parties that he can get now. You would too. They beat the shit out of him.
yeah, someone with a criminal record would never think like that.
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Old 04-14-2017, 12:20 PM
  #293  
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Originally Posted by srika View Post
yeah, someone with a criminal record would never think like that.
I don't see the relevance -- I think you are way off base.
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Old 04-14-2017, 12:21 PM
  #294  
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a lot of people don't see it. developing story.
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Old 04-14-2017, 12:23 PM
  #295  
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Originally Posted by oo7spy View Post
Pilots wife says Dr Dao was escorted off the plane by Federal Aviation Agents. He then ran back onto the plane and retook his seat. Then the video we saw started.

Why in the world is this not being talked about or clarified?!
This:
Dao and his wife initially agreed to get off the plane, passenger Jayse Anspach said. But once they found out that the next flight wasn't until Monday afternoon, he demurred and sat back, saying he was a physician who needed to get to work the next day.

The harder the officers tried to get the man to leave, the harder the man insisted he stay.

"He was very emphatic: 'I can't be late. I'm a doctor. I've got to be there tomorrow,' " Anspach recalled.
Full article:
United Fallout: 2 More Officers Placed on Leave After Passenger?s Violent Removal | KTLA
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Old 04-14-2017, 12:25 PM
  #296  
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Originally Posted by srika View Post
a lot of people don't see it. developing story.
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Old 04-14-2017, 12:25 PM
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Furthermore:
Dao was not belligerent when speaking to the airline officials, the Cummings said. Dao only started to get mildly upset when the second officer came on the plane after he continued to refuse to leave. The Cummingses both said Dao never raised his voice when speaking to the officers and airline officials, and that reports that Dao acted belligerent are simply not true.

The doctor's pleas didn't work. Moments later, he was being dragged down the aisle. At one point, passengers said, Dao hit his head on an armrest. Video shows blood streaming from his mouth.
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Old 04-14-2017, 12:29 PM
  #298  
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Originally Posted by svtmike View Post
I don't see the relevance -- I think you are way off base.
you new here?
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Old 04-14-2017, 12:45 PM
  #299  
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Originally Posted by thoiboi View Post
you new here?
Yes.
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Old 04-14-2017, 02:10 PM
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Originally Posted by oo7spy View Post
Pilots wife says Dr Dao was escorted off the plane by Federal Aviation Agents. He then ran back onto the plane and retook his seat. Then the video we saw started.

Why in the world is this not being talked about or clarified?!
That pilot wife doesn't know what she's talking about. She wasn't there. People who were actually on the plane said that Dao ran back into the plane after he was dragged off.

Doctor Dragged off United Plane Has Broken Nose and 'Significant' Concussion: Lawyer - NBC News

During the chaos, other passengers' cellphone cameras captured Dao falling and hitting his head on an armrest, causing an injury. Dao was also filmed being pulled by his arms off the plane.

He later managed to get back onto the flight, reportedly saying that he needed to get home because he was a doctor and had patients to see the next day.

Demetrio said Dao was dazed and still can't remember running back onto the aircraft.

"The man suffered a concussion. He has absolutely zippo, nada [memory] going back on," he said.

United Flight 3411: A timeline

Then a third officer arrived.

Bridges, who was seated rows ahead of Dao, shared a 31-second video on Facebook that shows Dao screaming as a security officer attempted to yank him out of his seat multiple times before he was pulled into the aisle where his head appears to strike an armrest.

The officer is then seen dragging a limp Dao on his back by his hands down the aisle.

The unidentified officer who dragged Dao has since been placed on leave while the Chicago Department of Aviation conducts a review of the incident. The department has said in a statement that "the incident wasn’t in accordance with its standard operating procedure."

Shortly after, Dao returned to the plane and ran to the rear seeming disoriented, his face bloodied, Bridges said. Powell said the man was cornered in the rear of the plane, near his students.
That pilot wife is also wrong about point #1, that you can just kick a paying customer off a plane. Note what the Chicago Department of Aviation said . . . "the incident wasn’t in accordance with its standard operating procedure."
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Old 04-14-2017, 02:21 PM
  #301  
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Yeah, reading Pilots Wife somewhat irrelevant testimony didn't sound any different than the people apologizing for United from the get go. Wonder why...

It's also puzzling why agents would take him out like that and then lose a handle allowing him to get back on.
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Old 04-14-2017, 03:22 PM
  #302  
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Did the pilot actually see what went down? I mean in this case, i don't even trust the Pilots' testimony, let alone his wife's
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Old 04-14-2017, 09:15 PM
  #303  
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Anybody quoting the pilots wife as what happen, give it a fucking break.
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Old 04-14-2017, 09:17 PM
  #304  
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I think it is worse than that. I took her position as being the wife of a pilot, not the wife of THE pilot. Is that incorrect?

Last edited by oo7spy; 04-14-2017 at 09:21 PM.
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Old 04-14-2017, 09:24 PM
  #305  
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Originally Posted by oo7spy View Post
I think it is worse than that. I took her position as being the wife of a pilot, not the wife of THE pilot. Is that incorrect?
No, I think you have it right.
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Old 04-16-2017, 08:22 PM
  #306  
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Originally Posted by thoiboi View Post
you new here?
Originally Posted by svtmike View Post
Yes.
Developing story.



Bride and groom booted off United flight in Houston khou.com

A bride and groom headed to Costa Rica for their wedding got kicked off their United flight out of Houston on Saturday afternoon.

According to Hohl, they noticed a man was spread across their row napping when they approached their seats, 24 B and C.

Not wanting to wake the man, Hohl said they decided to sit a three rows up in seats 21 B and C. He said they didn't think it would matter because the flight was half full with multiple empty rows.

“We thought not a big deal, it’s not like we are trying to jump up into a first-class seat," said Hohl.“We were simply in an economy row a few rows above our economy seat.”

In a Boeing 737-800 like the one the couple was on, United considers Row 21 "economy plus," an upgrade.

After sitting, Hohl said a flight attendant approached and asked if they were in their ticketed seats. The couple explained they weren't and asked if they could get an upgrade, but instead they were told they needed to return to their assigned seats.

Hohl said after complying with the flight attendant's demand, a U.S. Marshall came onto the plane and asked them to get off.

The airline provided this statement on Saturday: "We’re disappointed anytime a customer has an experience that doesn’t measure up to their expectations. These passengers repeatedly attempted to sit in upgraded seating which they did not purchase and they would not follow crew instructions to return to their assigned seats. We’ve been in touch with them and have rebooked them on flights tomorrow."
Sounds sketchy to me. IMO they might be full of shit, trying to jump on the bandwagon and stir the pot for United.

Developing story, though.
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Old 04-16-2017, 10:00 PM
  #307  
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couldn't just sit in your own damn seat then move up when you are in the air... Come on people if you are trying to cheat the system at least be smart about it
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Old 04-16-2017, 11:14 PM
  #308  
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My sister and I have had to kick two nuns out of our seats going to Rome from JFK. Some guy sleeping before the plane has taken off shouldn't even be on the plane.
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Old 04-17-2017, 04:32 PM
  #309  
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Originally Posted by Rapture View Post
Developing story.



Bride and groom booted off United flight in Houston khou.com



Sounds sketchy to me. IMO they might be full of shit, trying to jump on the bandwagon and stir the pot for United.

Developing story, though.
Yup. More details have been out. Apparently the passenger who the coupled claimed to be sleeping across the entire row was just sleep.... in his own seat. According to other passengers, the girl just did not want to sit next to that passenger for whatever reason (Insert your own assumption).
I mean has this couple ever been in an airplane before? You can ask politely to move and hopefully the flight crew will accommodate(within the same class or upgrade). But when they say No, it means no. They are not entitled for anything more than that.
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Old 04-17-2017, 04:47 PM
  #310  
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Behind United Airlines' Fateful Decision to Call Police


Interesting read.... i actually feel bad for everyone. One thing led to another from the mechnical failure of the other plan to 4 UA crew request to these 4 ppl arriving a few minutes before departure when everyone is already boarded.... too many things had gone wrong.

Hopefully something good will come out of these as an industry.
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Old 04-21-2017, 11:27 AM
  #311  
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Old 04-25-2017, 07:02 AM
  #312  
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surprised this hasn't been posted

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Old 04-25-2017, 07:04 AM
  #313  
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guess she didn't understand that you have to leave your stroller on the ramp
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Old 04-25-2017, 07:37 AM
  #314  
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Gotta have its own thread
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Old 04-25-2017, 09:26 AM
  #315  
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The employee is already suspended.
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Old 04-25-2017, 09:33 AM
  #316  
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I'm surprised they didn't kick the guy getting in the attendant's face off the plane. That was a very directed, aggressive move toward airline staff.
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Old 04-25-2017, 09:46 AM
  #317  
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Originally Posted by oo7spy View Post
I'm surprised they didn't kick the guy getting in the attendant's face off the plane. That was a very directed, aggressive move toward airline staff.
It's the pilot's fault. He's supposed to be in command, but all he's doing is standing there. He should have suspended the flight attendant right there.
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Old 04-25-2017, 09:53 AM
  #318  
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IIRC , since they were at the gate, GA has full control, I believe.

Pilot is king of the castle in the air for sure but I think on the ground, they share the duties?
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Old 04-25-2017, 10:56 AM
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I could never do that job. I don't know how I'd handle a crazy woman like that either.

My assumption is somehow she made it past the door with the stroller, and she thought they were taking her stroller away from her rather than just stowing it with the rest of the strollers. If a person doesn't understand reason, how do you deal with them?
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Old 04-25-2017, 10:58 AM
  #320  
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Was there a language barrier as well?
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