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Old 04-12-2017, 11:47 AM
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Old 04-12-2017, 11:59 AM
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Mr. Munoz said he had left a message for Dr. Dao but had not yet reached him.

cause he is in the hospital and now the only person you are going to talk to is his lawyer... doh!!!
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Old 04-12-2017, 12:25 PM
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This would piss me off... bumped to economy so someone else can have my first class seat.

United Airlines, which has been embroiled in a bitter public relations battle after video emerged of a passenger being forcibly dragged off a plane, reportedly threatened a first-class passenger with handcuffs in a separate incident last week.

Geoff Fearns, who purchased a full-priced first-class ticket to travel from Hawaii to California, was asked to get off the plane by an airline employee because the flight had been overbooked, according to The Los Angeles Times.

“That’s when they told me they needed the seat for somebody more important who came at the last minute,” Fearns told the newspaper. “They said they have a priority list and this other person was higher on the list than me.”

Like the passenger removed in the viral video from last week, Fears had already been seated on the plane.“I understand you might bump people because a flight is full,” he said.

“But they didn’t say anything at the gate. I was already in the seat. And now they were telling me I had no choice. They said they’d put me in cuffs if they had to.”

The airline moved Fearns to an middle seat in the economy section of the plane, where he said he sat between a couple in the throes of an argument.

Upon returning home, Fearns wrote to the airline’s CEO, Oscar Munoz, asking for a full reimbursement of the price he paid for the ticket and for United to donate $25,000 to a charity of his choosing. United responded by telling him a refund would not be possible, but offered the difference in price between what he initially paid and the economy seat. They also offered him a $500 credit to put towards another ticket.

“Despite the negative experience, we hope to have your continued support,” an airline customer service representative reportedly wrote to Fearns. “Your business is especially important to us and we'll do our utmost to make your future contacts with United satisfactory in every respect.”

News of Fearns’ experience with United follows days of bad press for the airline due to a viral video showing a man being forcibly removed from a flight after refusing to disembark from the aircraft due to overbooking.

Democrats have called for congressional hearings after the man, bloodied, was dragged from a flight.

Munoz on Tuesday issued a second apology after calls for his resignation followed to the initial video. United's stock plunged in the wake of the incident.
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Old 04-12-2017, 12:28 PM
  #204  
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Originally Posted by brian2 View Post
This would piss me off... bumped to economy so someone else can have my first class seat.

If he indeed paid full fare first class.. then i'd be pissed too. if it was a complimentary upgrade for having status, then it's sort of understandable to be bumped. But Airlines typically never bump revenue passengers out of First if thye paid. ..I think there's more to this story than meets the eye
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Old 04-12-2017, 12:29 PM
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If that is really what happened then UA is fuking up big time.

But the story does not add up.... i have never heard of anyone who bought a FULL priced first class ticket that get bumped.

and i don't know who is more important than a first class passenger who paid full price..
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Old 04-12-2017, 12:32 PM
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Originally Posted by brian2 View Post
This would piss me off... bumped to economy so someone else can have my first class seat.
Already posted (post #181) this morning.
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Old 04-12-2017, 12:35 PM
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Originally Posted by AZuser View Post
Already posted (post #181) this morning.
my bad
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Old 04-12-2017, 12:37 PM
  #208  
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Originally Posted by oonowindoo View Post
If that is really what happened then UA is fuking up big time.

But the story does not add up.... i have never heard of anyone who bought a FULL priced first class ticket that get bumped.

and i don't know who is more important than a first class passenger who paid full price..
one of those premier customers that get their own lounge at the airport
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Old 04-12-2017, 12:39 PM
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Still does not make sense. Most of the people in first class do not pay full price.. So if he paid full price, he should be the last person on that list to get bumped.

The fact he got bumped out of first class first tells me there is more to it.
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Old 04-12-2017, 01:09 PM
  #210  
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Old 04-12-2017, 01:11 PM
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Old 04-12-2017, 01:14 PM
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Originally Posted by srika View Post
and everyone else is mad at the pilot's wife for writing such 'bullshit'
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Old 04-12-2017, 01:23 PM
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As reported the news that the officer was CPD was false. It was actually the Chicago Dept of Aviation. CPD issues statement anyways.

NBC News, Time, The Guardian, The Irish Times, China Daily and India Times, among scores of other outlets, reported it. "Chicago PD Reverts To Form — Blames United Passenger for His Injuries," said the headline on the popular left-wing news site Daily Kos.
Source:
Chicago police 'statement' another weird twist to United fiasco - Chicago Tribune
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Old 04-12-2017, 01:26 PM
  #214  
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United's Market Cap is almost back to what it was before it "plunged" 900 Mill yesterday. People forget so easily.
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Old 04-12-2017, 01:59 PM
  #215  
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Originally Posted by oonowindoo View Post
Still does not make sense. Most of the people in first class do not pay full price.. So if he paid full price, he should be the last person on that list to get bumped.

The fact he got bumped out of first class first tells me there is more to it.
Read the first post on the incident.
Cliffs:
- Guy paid $1000 for a first class ticket (I'm guessing business class), boarded, and took his seat.
- The plane that was scheduled to fly when tickets were sold was replaced by a plane with fewer first class seats.
- A passenger with higher standing in the company's customer program showed late with no where to sit.
- United told the guy, who is also a frequent flyer but not as high up, he had to move to coach or be handcuffed.
- He ended up between a couple who were having a spat and argued the whole flight home.
- He contacted United customer service and demanded full refund along with $25K in charitable donations. The offered him $500 voucher.

Last edited by oo7spy; 04-12-2017 at 02:02 PM.
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Old 04-12-2017, 02:08 PM
  #216  
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I read it.

Still does not make sense to me. Unless every single one of those first class passengers all paid full price for their seats, which is highly unlikely. There should have been a lot of people on that Bump list before him since he paid full price and he is a frequent flyer.

Or he just got unlucky that the entire first class was occupied by the Trump family and he was the lone wolf there... then yah sure he is nobody.
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Old 04-12-2017, 02:19 PM
  #217  
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Originally Posted by thoiboi View Post
He's Vietnamese too ya goof!
um...shit... i might need to call someone right now. He probably did not find my viet joke funny when i thought he was Chinese.
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Old 04-12-2017, 02:28 PM
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Originally Posted by imj0257 View Post
If it is complimentary why is it $19.99?
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Old 04-12-2017, 02:32 PM
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false advertising nightmare too
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Old 04-12-2017, 03:13 PM
  #220  
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Would have cost less had they offered $2,000 or even $5,000 in cash/gift card to the first 4 passengers to give up their seats.

https://www.wsj.com/articles/BT-CO-20170412-708947

United Airlines Will Compensate Passengers on Flight 3411 After Man Dragged Off

April 12, 2017 3:43 p.m. ET

United Continental Holdings Inc. will reimburse all passengers on board Flight 3411 the cost of their tickets, after the airline's treatment of a man who was dragged kicking and screaming from the flight on Sunday touched off days of criticism.

A United spokeswoman said the company will reimburse each passenger for the price of their ticket. United Chief Executive Oscar Munoz said earlier Wednesday the carrier will never again use police to remove paid passengers from overfull flights. Dr. David Dao was forcibly removed on Sunday from the flight, scheduled to travel from Chicago's O'Hare International Airport to Louisville, Ky.

"We're not going to put a law-enforcement official on to remove a booked, paid, seated passenger," Mr. Munoz said in an interview Wednesday with ABC. "We can't do that."
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Old 04-12-2017, 03:17 PM
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I dont understand the last sentence. When it is needed, they will need to police to remove the "crazy ones"
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Old 04-12-2017, 03:23 PM
  #222  
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certain situations could call for LEO to be used.
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Old 04-12-2017, 03:25 PM
  #223  
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Originally Posted by Mizouse View Post


certain situations could call for LEO to be used.
Does he really need to give a comprehensive list of exceptions to get his message across?
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Old 04-12-2017, 03:33 PM
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United Chief Executive Oscar Munoz said earlier Wednesday the carrier will never again use police to remove paid passengers from overfull flights.
Shouldn't it read 'never again remove paid passengers from overfull flights'?
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Old 04-12-2017, 03:37 PM
  #225  
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Originally Posted by svtmike View Post
Does he really need to give a comprehensive list of exceptions to get his message across?
never say never?
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Old 04-12-2017, 03:37 PM
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No he doesn't. I understand what he is trying to say but as a public announcement, he just went from 1 end of the scale to the other, from unnecessary force to no force at all.
So when he does need the help from the police to remove someone who is booked, paid, seated passenger that is threatening the safety of other passengers, then what?
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Old 04-12-2017, 03:47 PM
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Originally Posted by oonowindoo View Post
No he doesn't. I understand what he is trying to say but as a public announcement, he just went from 1 end of the scale to the other, from unnecessary force to no force at all.
So when he does need the help from the police to remove someone who is booked, paid, seated passenger that is threatening the safety of other passengers, then what?
Then he requests law enforcement to assist with a passenger acting illegally.

I think most people understand that, and I have low expectations of most people.
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Old 04-12-2017, 03:55 PM
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Originally Posted by svtmike View Post
Then he requests law enforcement to assist with a passenger acting illegally.

I think most people understand that, and I have low expectations of most people.
Yah but he should not make such close ended statement. It leaves no room for interpretation.

"We're not going to put a law-enforcement official on to remove a booked, paid, seated passenger," Mr. Munoz said in an interview Wednesday with ABC. "We can't do that."
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Old 04-12-2017, 04:29 PM
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Old 04-12-2017, 07:28 PM
  #230  
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Originally Posted by AZuser View Post
Would have cost less had they offered $2,000 or even $5,000 in cash/gift card to the first 4 passengers to give up their seats.

https://www.wsj.com/articles/BT-CO-20170412-708947
Yup:

Originally Posted by nfnsquared View Post
United could have offered $2000/each ($8000 total) and it would have been a whole lot cheaper that the ensuing fallout that they'll face over the coming weeks...

Originally Posted by svtmike View Post
Then he requests law enforcement to assist with a passenger acting illegally.

I think most people understand that, and I have low expectations of most people.
This ^^^^

Originally Posted by oonowindoo View Post
Yah but he should not make such close ended statement. It leaves no room for interpretation.
It's not a closed ended statement. He's clearly referring to this type of situation only. An unruly paid, seated passenger is totally a different situation. Listen to the entire interview for context.
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Old 04-12-2017, 11:36 PM
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Originally Posted by oonowindoo View Post
Yah but he should not make such close ended statement. It leaves no room for interpretation.
What he said is in no way a policy that would hold up to any challenge, so I have to agree this argument is petty and pedantic.
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Old 04-13-2017, 08:03 AM
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Old 04-13-2017, 08:32 AM
  #233  
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^^ Awesome clickbait
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Old 04-13-2017, 10:00 AM
  #234  
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Old 04-13-2017, 10:16 AM
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Old 04-13-2017, 10:18 AM
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And it get`s worse for United.

Injuries: Concussion, two front teeth missing and a broken nose.
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Old 04-13-2017, 10:20 AM
  #237  
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Old 04-13-2017, 10:58 AM
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Unfortunately United is only to offer up to $1350, I believe its an FAA rule. I don't know why they stopped at $800, they should have gone the full max and then started to select passengers to get off or the better option, put the employees on another plane via United flight or charter.
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Old 04-13-2017, 11:43 AM
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Btw all the info that came out later about the Dr ... drug possession, criminal background.. wtfever it was.. has NOTHING to do with the fact that he was a passenger that paid full price for a ticket and got fucked up.

He'll be rolling in $$$ soon.
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Old 04-13-2017, 11:47 AM
  #240  
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Originally Posted by cM3go View Post
Unfortunately United is only to offer up to $1350, I believe its an FAA rule. I don't know why they stopped at $800, they should have gone the full max and then started to select passengers to get off or the better option, put the employees on another plane via United flight or charter.
Is $1350 the max required by law or the max allowed by law?
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