Restaurant tipping problems - Page 2 - AcuraZine - Acura Enthusiast Community



Restaurant tipping problems

Reply
 
 
 
Thread Tools Search this Thread
Old 02-09-2017, 10:18 AM   #41
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts
Quote:
Originally Posted by #1 STUNNA View Post
The other reason is that I know I'll recycle the paper instead of them throwing it away. Got to do my part!
such a .. what, do you care about climate change or something?
thoiboi is offline   Reply With Quote
Old 02-09-2017, 10:20 AM   #42
Registered Member
iTrader: (4)
 
Mr. Maker's Avatar
 
Join Date: Sep 2009
Location: Southeast, Va
Posts: 21,207
Thanked 3,372 Times in 1,650 Posts
Quote:
Originally Posted by #1 STUNNA View Post
I worked with a server who got busted for doing this a few times and got fired..
She moved on to bigger things....
.
Mr. Maker is offline   Reply With Quote
Old 02-09-2017, 10:21 AM   #43
Moderator
 
justnspace's Avatar
 
Join Date: Feb 2010
Posts: 70,885
Thanked 12,536 Times in 9,237 Posts
i keep a compost bin and paper easily gets eaten and decomposes pretty quickly. I assume it wouldnt last long in a landfill either
justnspace is offline   Reply With Quote
Old 02-09-2017, 10:26 AM   #44
Registered Member
 
2Blueyam's Avatar
 
Join Date: Oct 2016
Location: Virginia
Posts: 189
Thanked 60 Times in 42 Posts
Recycling paper is about more than just landfill space. It also reduces the number of trees you have to cut down to make paper.
2Blueyam is offline   Reply With Quote
Old 02-09-2017, 10:31 AM   #45
Senior Moderator
 
oo7spy's Avatar
 
Join Date: Dec 2010
Location: Austin, TX
Posts: 19,477
Thanked 3,191 Times in 2,377 Posts
Quote:
Originally Posted by justnspace View Post
but i dont want to carry around receipts!
it's messy...and like you said...you dont even check it...lol...what good is that if you just have a bunch of paper waded up in your wallet?

thus why I like the photo idea!
you can add in details to the photo..to make it easily searchable, among date and time and location
Stunna's logic only requires that the customer copy be removed from the table. If you take it away and throw it in the trash, the server doesn't know that you haven't kept it.
oo7spy is offline   Reply With Quote
Old 02-09-2017, 10:33 AM   #46
Moderator
 
justnspace's Avatar
 
Join Date: Feb 2010
Posts: 70,885
Thanked 12,536 Times in 9,237 Posts
Quote:
Originally Posted by oo7spy View Post
Stunna's logic only requires that the customer copy be removed from the table. If you take it away and throw it in the trash, the server doesn't know that you haven't kept it.
well, yeah...but then you wouldnt know if the server was tip stealing.
I guess I want to start taking pictures, so that I can double check
justnspace is offline   Reply With Quote
Old 02-09-2017, 10:45 AM   #47
1919
 
Scottman111's Avatar
 
Join Date: Mar 2005
Age: 31
Posts: 21,259
Thanks: 0
Thanked 151 Times in 124 Posts
I can see this happening at bars a lot when people are wasted and have no recollection of what they were charged or what they tipped. Odds are the customer copy was lost or not kept at all.
Scottman111 is offline   Reply With Quote
Old 02-09-2017, 01:05 PM   #48
Senior Moderator
Regional Coordinator
(Mid-Atlantic)
iTrader: (6)
 
97BlackAckCL's Avatar
 
Join Date: Jan 2005
Location: ShitsBurgh
Age: 35
Posts: 83,503
Thanked 2,345 Times in 1,671 Posts
Quote:
Originally Posted by Mr. Maker View Post
She moved on to bigger things....
.
97BlackAckCL is offline   Reply With Quote
Old 02-10-2017, 05:59 AM   #49
FOUR RINGS
 
1killercls's Avatar
 
Join Date: Jan 2003
Location: Dunedin, Fla.
Posts: 43,572
Thanked 1,156 Times in 776 Posts
Move to a better neighborhood with better restaurants.
1killercls is online now   Reply With Quote
Old 02-10-2017, 08:23 AM   #50
CKOPOCTb
 
TeknoKing's Avatar
 
Join Date: Jun 2003
Location: Bklyn, NY
Posts: 10,416
Thanked 271 Times in 156 Posts
Pay for the meal with CC. Leave tip in cash. Your waiter will appreciate it.

PS Or if you are paying with CC, round up the total to a solid number. I know maths. egh?
TeknoKing is offline   Reply With Quote
Old 02-10-2017, 08:40 AM   #51
Senior Moderator
Regional Coordinator
(Mid-Atlantic)
iTrader: (6)
 
97BlackAckCL's Avatar
 
Join Date: Jan 2005
Location: ShitsBurgh
Age: 35
Posts: 83,503
Thanked 2,345 Times in 1,671 Posts
Quote:
Originally Posted by justnspace View Post
i keep a compost bin and paper easily gets eaten and decomposes pretty quickly. I assume it wouldnt last long in a landfill either
So if anyone wants to steal Justin's identity....
97BlackAckCL is offline   Reply With Quote
Old 02-10-2017, 08:47 AM   #52
Registered Member
 
brian2's Avatar
 
Join Date: Oct 2002
Location: NJ
Posts: 960
Thanked 237 Times in 155 Posts
A lot of the information on those receipts disappear in your wallet before you even get a chance to check them
brian2 is offline   Reply With Quote
Old 02-10-2017, 09:07 AM   #53
Senior Moderator
 
oo7spy's Avatar
 
Join Date: Dec 2010
Location: Austin, TX
Posts: 19,477
Thanked 3,191 Times in 2,377 Posts
Thermal paper FTL.
oo7spy is offline   Reply With Quote
Old 02-10-2017, 09:15 AM   #54
Moderator
 
justnspace's Avatar
 
Join Date: Feb 2010
Posts: 70,885
Thanked 12,536 Times in 9,237 Posts
Quote:
Originally Posted by 97BlackAckCL View Post
So if anyone wants to steal Justin's identity....
lol sift through my worm shit?

it actually smells pretty good. lots of fruit, almost smells like its fermenting at the bottom. bro uses the black soldier fly larvae for bait and to feed his many reptiles.
justnspace is offline   Reply With Quote
Old 02-10-2017, 01:12 PM   #55
Legend
 
Doom878's Avatar
 
Join Date: Feb 2002
Location: Miami, FL
Age: 38
Posts: 22,137
Thanked 648 Times in 492 Posts
I thought this was going to be a thread bitching about how to restaurants upped the suggested amount to 18-20-22% tip amount.

As for OP's issue, I keep the receipt paper in a drawer in my office and check my account daily anyways. Once it's cleared, I toss it. Had this happen to me once at my office cafeteria over a decade ago. I told her I was mistakenly overcharged (no tip) for the item purchased and she gave me cash for the difference.
Doom878 is offline   Reply With Quote
Old 02-10-2017, 01:55 PM   #56
Chapter Leader (San Antonio)
iTrader: (3)
 
TheChamp531's Avatar
 
Join Date: Oct 2008
Location: Houston, Texas
Posts: 6,024
Thanked 425 Times in 312 Posts
If you remember your tip (assuming you weren't drunk), you can easily dispute the charges. The bank will ask the restaurant or bar to present proof of the receipt. It will show on there what you tipped and the bank will adjust the charges accordingly.

This is the best way to handle it without confronting the server or manager. If it happens multiple times, the manager will notice the chargebacks/bank audits and will fire them. I've never had to deal with anyone in my family restaurants that did this, but we had several mistakes that were verified or changed because of 'customer remorse'.
TheChamp531 is offline   Reply With Quote
Old 02-10-2017, 02:19 PM   #57
Legend
 
Doom878's Avatar
 
Join Date: Feb 2002
Location: Miami, FL
Age: 38
Posts: 22,137
Thanked 648 Times in 492 Posts
I always figured whoever was committing the fraud was altering receipts too since they figured customers tossed them.
Doom878 is offline   Reply With Quote
Old 02-10-2017, 05:49 PM   #58
Senior Moderator
 
oo7spy's Avatar
 
Join Date: Dec 2010
Location: Austin, TX
Posts: 19,477
Thanked 3,191 Times in 2,377 Posts
That just seems dangerous.
oo7spy is offline   Reply With Quote
Old 02-14-2017, 07:10 PM   #59
Infiniti FX
 
1StGenCL's Avatar
 
Join Date: Dec 2000
Location: Boca Raton, FL
Age: 35
Posts: 8,907
Thanked 447 Times in 327 Posts
Like someone else said, always take your customer copy. I worked in a restaurant during college and every server was responsible for adding tips at the end of the night, which I always thought was crazy. We were allowed to use either the customer copy or the merchant copy because so many people signed the wrong one so in theory, if you leave both, a server could forge and leave whatever for a tip.

I take pictures of all my work receipts and upload them to an app; when there's a difference, my expenses get flagged. I have called two restaurants on the dollar scam, both claimed the employee was fired and refunded the difference.
1StGenCL is offline   Reply With Quote
Old 02-16-2017, 07:45 AM   #60
Legend
 
Doom878's Avatar
 
Join Date: Feb 2002
Location: Miami, FL
Age: 38
Posts: 22,137
Thanked 648 Times in 492 Posts
Maybe because we're in south FL
Doom878 is offline   Reply With Quote
Old 03-23-2017, 09:06 AM   #61
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts
Had another case of restaurant changing the tip on me Went out with coworkers and racked up a 200+$ dinner. Rounded up to $250 and took a picture for expense purposes. Went in to check my statements today and noticed they decided that wasn't enough and upped it to $268.78. Are you fucking kidding me? Opened up a dispute with American Express. I'm very very glad I took a picture of the merchant copy...My mistake: not taking the customer copy with me.



Someone's also getting a scathing Yelp review as well..
thoiboi is offline   Reply With Quote
Old 03-23-2017, 09:55 AM   #62
Registered Member
 
Join Date: Jul 2014
Location: AA CO MD
Age: 33
Posts: 61
Thanked 14 Times in 10 Posts
Quote:
Originally Posted by stogie1020 View Post
Honestly, I am still astounded that the server walks away with your card to run it instead of bringing a card reader to the table. Lot's of possibilities for skimming/fraud when your card is taken from you.
This happened to me in Annapolis, MD at the Yellow Fin. Haven't been back since.
GYac is online now   Reply With Quote
Old 03-23-2017, 11:00 AM   #63
Senior Moderator
 
oo7spy's Avatar
 
Join Date: Dec 2010
Location: Austin, TX
Posts: 19,477
Thanked 3,191 Times in 2,377 Posts
Quote:
Originally Posted by thoiboi View Post
Had another case of restaurant changing the tip on me Went out with coworkers and racked up a 200+$ dinner. Rounded up to $250 and took a picture for expense purposes. Went in to check my statements today and noticed they decided that wasn't enough and upped it to $268.78. Are you fucking kidding me? Opened up a dispute with American Express. I'm very very glad I took a picture of the merchant copy...My mistake: not taking the customer copy with me.



Someone's also getting a scathing Yelp review as well..
How much was your tip and was it written out? Did your sub-total + tip = your total?
oo7spy is offline   Reply With Quote
Old 03-28-2017, 04:33 PM   #64
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts
Quote:
Originally Posted by oo7spy View Post
How much was your tip and was it written out? Did your sub-total + tip = your total?

My total was $250. I had it written out on the copy i signed. The plot thickens though... Last Thursday I got in touch with amex and ask them to perform a chargeback. I emailed the restaurant yesterday regarding the whole scenario and the owner responded with the following:

Quote:
I am sorry there was a discrepancy In the total of you bill. What created the discrepancy was there was no copies of the bill left in the guest book when the waiter returned to the table after you left. The waiter then reprinted the credit card receipt and added a 20 percent tip. Once again I am sorry for this inconvenience. I have never had a problem with this waiter ever over charging customers in the years that he has worked here. Thank You for bringing this to my attention.
Here's my rub: 1. A waiter can't just go in change an amount and charge whatever the fuck he wants
2. The sub total of 227.23. 20% on top of that would equal $272.92. The total was I was charged was $268.78. I'm fucking You think you can out math me?!


My theory is that the waiter didn't like how much I tipped, decided to misplace that receipt, then reprinted a receipt and put in a bullshit tip amount hoping I wouldn't catch it.

The chargeback went through and I got my 18.78 back but the principle behind the (suspected) fraud + the owner not owning up to the mistake is what really pisses me off right now..


What does the peanut gallery think is next valid steps? Technically I'm whole now because of the chargeback through AmEx.. Just leave a bad yelp review?
thoiboi is offline   Reply With Quote
Old 03-28-2017, 09:05 PM   #65
Registered Member
 
nfnsquared's Avatar
 
Join Date: Dec 2003
Location: North Dakota
Posts: 8,620
Thanked 1,061 Times in 769 Posts
So you only tipped 10%?
nfnsquared is offline   Reply With Quote
Old 03-28-2017, 10:12 PM   #66
Senior Moderator
 
oo7spy's Avatar
 
Join Date: Dec 2010
Location: Austin, TX
Posts: 19,477
Thanked 3,191 Times in 2,377 Posts
So you only tipped 10%? He should have put gratuity on there.
oo7spy is offline   Reply With Quote
Old 03-28-2017, 10:16 PM   #67
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts
So bad service should be rewarded and fraud is okay when a waiter is unhappy with the amount of tip?
thoiboi is offline   Reply With Quote
Old 03-28-2017, 10:31 PM   #68
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts
Yall focusing on the wrong thing
thoiboi is offline   Reply With Quote
Old 03-28-2017, 10:36 PM   #69
Registered Member
 
nfnsquared's Avatar
 
Join Date: Dec 2003
Location: North Dakota
Posts: 8,620
Thanked 1,061 Times in 769 Posts
The waiter only put 20% on the pre-tax total, like he should have. The tax rate had to be 8.75%

227.23 / 1.0875 = 208.95 for the pre-tax amount. Tax was 18.28.

208.95 x 1.2 = 250.74

250.74 + 18.28= 269.02 (That's a little off from the $268.78. The tax rate may have been 9%).

The waiter did exactly what you should have done. Instead, you only left a tip of $22.77 which only amounts to a pre-tax tip of 10.9%.

So if you want to write a negative Yelp review after only tipping 10.9%, go ahead.
nfnsquared is offline   Reply With Quote
Old 03-28-2017, 10:41 PM   #70
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts
Tax rate is 8%. Try your math again and get back to me
thoiboi is offline   Reply With Quote
Old 03-28-2017, 10:44 PM   #71
Registered Member
 
nfnsquared's Avatar
 
Join Date: Dec 2003
Location: North Dakota
Posts: 8,620
Thanked 1,061 Times in 769 Posts
The difference between 8 and 8.75 is less than $2.

Doesn't change the fact that you just exposed yourself as a cheap mofo

Last edited by nfnsquared; 03-28-2017 at 10:46 PM.
nfnsquared is offline   Reply With Quote
Old 03-28-2017, 10:46 PM   #72
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts



Normalizing fraud by focusing on how much tip was added without being there, wouldn't expect any less from ya! Bahahahahahaha
thoiboi is offline   Reply With Quote
Old 03-28-2017, 10:49 PM   #73
Registered Member
 
nfnsquared's Avatar
 
Join Date: Dec 2003
Location: North Dakota
Posts: 8,620
Thanked 1,061 Times in 769 Posts
Being a cheap bastard and being dumb enough to publicize it, wouldn't expect any less from you, bwahahahaha!
nfnsquared is offline   Reply With Quote
Old 03-28-2017, 10:51 PM   #74
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts
Judging by your R&P posts, I never pegged for someone who was into handouts... Are you getting soft on us????
thoiboi is offline   Reply With Quote
Old 03-29-2017, 06:28 AM   #75
Moderator
Regional Coordinator (Southeast)
 
CCColtsicehockey's Avatar
 
Join Date: Dec 2003
Location: Mooresville, NC
Age: 30
Posts: 36,465
Thanked 1,645 Times in 1,136 Posts
Quote:
Originally Posted by nfnsquared View Post
Being a cheap bastard and being dumb enough to publicize it, wouldn't expect any less from you, bwahahahaha!
So your saying if your service sucks at a restaurant you still tip 18-20%? For good service that is the range I tip. I tip 25% for exceptional service but I have also had times where I had my drink only refilled 1 time in over an hour long dinner and waited 20+ minutes with an empty cup before flagging someone else down to fill. You can be damn sure they only got a 10% tip. I am not going to reward someone for shitty service and I wouldn't expect anyone else to either.
CCColtsicehockey is offline   Reply With Quote
Old 03-29-2017, 07:12 AM   #76
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts
What a cheap bastard, CCC
thoiboi is offline   Reply With Quote
Old 03-29-2017, 07:55 AM   #77
Senior Moderator
 
oo7spy's Avatar
 
Join Date: Dec 2010
Location: Austin, TX
Posts: 19,477
Thanked 3,191 Times in 2,377 Posts
I didn't see where you had said the service was bad. Regardless of your tip, the waiter has no right to change it. If he loses the ticket, tough shit. On a bill that big I would talk to my manager about options. I've had the manager remove drinks from the ticket so that the sub-total goes down after the fact and effectively creates a tip.

As for tipping 10%, I'll spare you my lecture. I'm guessing with a bill that high there was more than 6 or 8 people, and the waiter could have added gratuity which would have been 15-18%. Restaurants do that to protect the waiter on large parties because they can be difficult to manage, and this is their livelihood. He should have put gratuity on there and not relied on your judgement.
oo7spy is offline   Reply With Quote
Old 03-29-2017, 08:18 AM   #78
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 25,215
Thanked 4,328 Times in 3,438 Posts
Quote:
Originally Posted by oo7spy View Post
I didn't see where you had said the service was bad. Regardless of your tip, the waiter has no right to change it. If he loses the ticket, tough shit. On a bill that big I would talk to my manager about options. I've had the manager remove drinks from the ticket so that the sub-total goes down after the fact and effectively creates a tip.

As for tipping 10%, I'll spare you my lecture. I'm guessing with a bill that high there was more than 6 or 8 people, and the waiter could have added gratuity which would have been 15-18%. Restaurants do that to protect the waiter on large parties because they can be difficult to manage, and this is their livelihood. He should have put gratuity on there and not relied on your judgement.
After reading it again, I did not post about service in this my original post. The manager was the one who told me over email that "there was no receipt in the book". The fact that he seemed pretty nonchalant and okay about a waiter going in and adjusting a tip is what pisses me off. If I were in his shoes and a waiter brought a story to me like that, it'd seem highly suspect. Sure, it's easy for a customer to just take both copies of the receipt, but it's also just as easy for a waiter to look at the tip, be unhappy with it, conveniently toss it, and then make up a story that the receipt was not there. My first email to the manager included a picture of the copy of the receipt I actually signed, IN the book. How can you refute that?

Nope. Only 5 people. (We're fat-asses ) They did have a policy for parties 6+ or more where they would add 18% gratuity but we did not fall into that category.
thoiboi is offline   Reply With Quote
Old 03-29-2017, 08:21 AM   #79
Moderator
Regional Coordinator (Southeast)
 
CCColtsicehockey's Avatar
 
Join Date: Dec 2003
Location: Mooresville, NC
Age: 30
Posts: 36,465
Thanked 1,645 Times in 1,136 Posts
I would love to hear the 10% arguments regarding bad service or lecture as you put it. I get that waiters make their livings on tips. There are some things they can't control like a slow kitchen and I would never penalize them for that but the things they absolutely can control in my opinion dictates how much of a tip they will receive. I have no problem tipping over the normal amount to reward great service just in the same way if you give me terrible service you are going to get less of a tip.
CCColtsicehockey is offline   Reply With Quote
Old 03-29-2017, 10:09 AM   #80
Registered Member
 
nfnsquared's Avatar
 
Join Date: Dec 2003
Location: North Dakota
Posts: 8,620
Thanked 1,061 Times in 769 Posts
Quote:
Originally Posted by CCColtsicehockey View Post
So your saying if your service sucks at a restaurant you still tip 18-20%? For good service that is the range I tip. I tip 25% for exceptional service but I have also had times where I had my drink only refilled 1 time in over an hour long dinner and waited 20+ minutes with an empty cup before flagging someone else down to fill. You can be damn sure they only got a 10% tip. I am not going to reward someone for shitty service and I wouldn't expect anyone else to either.
He said nothing of bad service in his original post. He only alluded to "bad service" after I exposed his cheap ass tip.

He also made no mention of alleged bad service to the manager or I'm sure the manager would have also included an apology for the bad service in his reply.

And to answer your question, I will say something very cordially right off the bat if I'm getting bad service. Using this practice, I've never had a reason to short change the tip amount.

Last edited by nfnsquared; 03-29-2017 at 10:12 AM.
nfnsquared is offline   Reply With Quote
 
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -5. The time now is 04:45 PM.