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Is your Credit Card company really working for you?

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Old 05-25-2005, 11:02 PM
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Is your Credit Card company really working for you?

ok so nowadays everyone can get a Credit Card and here in North America 99% of the time they DO NOT CHECK your signature or whatsoever

even myself as a server i don't bother to check my customers signature, sometimes i do notice they didn't sign on the back but i just tell them to sign it back

to make long story short, i was order a set of Wilwood rotors and some brake pads that is located at Califronia. and i used my Master Card for my order and the bill is 750US

I have Visa, MC and AMEX and I don't use my MC at all most of the time, but it has the highest credit limit of all and the grace period is longer, so i went for MC instead of AMEX

i placed my order on the phone and asked them to ship it out quick coz i need to pick them up, and eventually he did shipped out on the same date and it arrived in Detroit in 4 days. wow that was quick!!!

but after i got my package a few days later my MC card called me and asked if i have purchased anything from the states.

i said yea, i bought some brake rotors from CA and he said yea they put a hold on my account since they suspected it was a fraud, and tried to contact me for the whole week to confirm. and they asked for my permission to let the transaction go thru.

a few days later i receive another letter in mail by the MC card and notify the same thing. um....not too bad~

anyone has such experiences with the Credit card company???
Old 05-25-2005, 11:06 PM
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Old 05-25-2005, 11:55 PM
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My Citi AAdvantage card is the same. They call me all the time to make sure things are ok. I used it in Dallas one day, flew to Chicago and used it again, and they called. Bought a LG 52" DLP at Best Buy last weekend, they called.
Old 05-26-2005, 07:37 AM
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From my experience, AmEx is by far the best at that. I get calls periodically when my purchase habits are out of the ordinary.
Old 05-26-2005, 07:40 AM
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I have never been contacted by Citi in the 14 years I have had my card. And my purchases can be all over the map.
Old 05-26-2005, 07:43 AM
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Originally Posted by doopstr
I have never been contacted by Citi in the 14 years I have had my card. And my purchases can be all over the map.
My Bank of America Platnium card has never done shit for me thats for sure!
Old 05-26-2005, 07:47 AM
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that can be good or annoying... if they realize your pattern and call for out of the ordinary, great

i got rid of a discover card because they called for everything, no matter what it was, they constantly called my cell, when they called me for a $2X.xx bill at a drug store i had enough
Old 05-26-2005, 08:56 AM
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Originally Posted by NSXNEXT
From my experience, AmEx is by far the best at that. I get calls periodically when my purchase habits are out of the ordinary.
They're great that way - and they were very efficient with one case of fraudulent usage of my card nubmer by a hotel.................... apparently threatened to pull the AmEx capability from them if they didn't resolve the probem.
Old 05-26-2005, 10:14 AM
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Similar thing happened to me on my Discover card.....

I hadn't used it in a long time, then I made a $30, and a $400, and a $250 purchase all in one day. They called me to make sure I was the one making the purchases, and all was well.
Old 05-26-2005, 12:45 PM
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Discover and Citi made some automated calls to me in the past when they suspected fraud. Funny thing is that Citi called me when I bought $15 of stuff from Home Depot and some groceries. Talk about suspicious activity!!
Old 05-26-2005, 01:01 PM
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Originally Posted by Reddly9007
My Bank of America Platnium card has never done shit for me thats for sure!
Neither has my BofA gold card.
Old 05-26-2005, 01:18 PM
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All my cards do this for me.

I also warn them ahead of time when I travel abroad to give them a head's up -- they appreciate it and I appreciate that they'll watch for extraneous activity after the trip.
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