CTNYC

I feel like they were blowing smoke to an extent - When I called this morning, they said that they couldn't hold any for me and that they had only 2 left on a first come first serve basis (from the people on their list who ordered parts). I called that evening, and one of the SA's, Dan Burns, said he'd put one aside for the evening for me a bit more than 90 mins later, my car was ready.

Pohanka has always taken care of me - when I was in that lemon ILX Hybrid (which they helped me out tremendously on with their extended hours, tons of loaner cars, and genuinely trying to rectify the issue, unlike the CT dealerships that blew me off because I didn't buy from them) to scheduled maintenance on my TL, to only ripping off my friend a little bit on a Lexus that he purchased over the weekend (my buddy has the negotiating skills of a chihuahua, you could probably convince him to buy an extended warranty for a box of tissues, and they finalized the paperwork without me). Their regular maintenance is a bit on the high side (at least compared to dealerships in the northeast or the south), but I'd rather pay $10 extra for an oil change and get my car serviced with them.

fryrice

Just called Prime Acura in MA and they still don't know when they will get the parts in,

chrishs2000

Just to chime in here...my 2011 TL had the Takata recall performed in June. I brought the car to my dealership in April and was given a brand new TLX as a loaner until the part arrived. I assume that I was probably one of the first to have the service done since I had one of their loaner vehicles!

dordale

Not sure how it works--and it's probably different for different dealerships. But, I called in sometime in early May. I did not request a loaner vehicle. Got a call just a couple of weeks later stating that my part was in. It was replaced on May 31st.

SilverJ

I had my rental for 60 days which in light of how long some of you are waiting, doesn't seem too bad. I'm still waiting for the other shoe to drop with the passenger side airbags but will continue to drive my car solo or with people in the backseat in the meantime.

sseiyah

I'm about to hit the 90 day mark on my rental(s), ~10500 miles driven so far between the two rental cars. I've taken 2 major road trips (~4800 miles and ~3300 miles) plus 40 miles/day for work commute. I just traded out the 2nd one today for a 3rd rental due to the oil change light coming on. The 3rd one has 18% oil life so I imagine I will be trading that one in once again later this month for a 4th rental.

I called the dealer two weeks ago and they had no idea, said it could be a few weeks or a few months. I'm getting pretty tired of driving Camry's and Malibu's though, however the mileage savings on the TL is pretty significant.

hadokenuh

Finally I got a call from my service advisor yesterday. So off the tow truck it went this morning. I've just picked it up in the afternoon. Gotta say it feels so good getting back into the car after 4 months.

Anybody agree the 4G TL design still looks fresh?

Tony Pac

I called my dealer and they are willing to give me another rental car. I am fighting with them to give me a TLX or a similar car to TL. I won't drive a Ford Focus for 60 days.

Did anyone had any issues or it's the same with all dealers?

thanks

Inspire08

First, I was in a rental car for 3months. The original daily rate I was given were $35 then I called Acura Corp and they adjusted to $45daily. I started of with the following: (all 2016 models)
1. Chrysler 200 base model
2. Chevy Malibu loaded
3. Jeep Grand Cherokee Limited
4 Toyota Prius (wanted to try a hybrid)
Personally it's up to the Enterprise location whether they can accommodate you for a better car. They offered me a pick up truck if needed, a Ford Excursion and Ford Mustang.

SilverJ

Call around to multiple enterprise dealers in the area. It's whatever cars they have in stock. I had a brand new Maxima (liked it) and then a Ford Edge (hated it). Fortunately I only had the edge for 2 days of my 60 days.

dtrayers

I went to the Enterprise location at the airport when I wanted to exchange the Malibu I had originally been given. They have the best selection. I went mid-morning when it wasn't as busy at the counter. The person there was willing to give me an Infiniti SUV, but I knew that would probably get the attention of Acura. But I could have had my pick of what they had, they didn't care.

SilverJ

Acura should not care. When I had my enterprise car, I called the main enterprise customer service line and they told me that Acura owners should be able to rent any car in the fleet with the exception of the giant SUV's.

pbacura

Can't believe that there still such lengthy delays! I called my local dealer (Airport Acura in Cleveland, OH), they had replacements for both my '13 TL and '10 RDX within two weeks. Replacement took about 45 minutes on each. Did I just get lucky?

JT4

IMO I think you lucked out, while some people were lucky like you most of us waited several months.

In my case I was put on the list the end of Feb, but I had to wait a month before my dealer would allow me to receive a loaner or rental while keeping my car at home. Got the rental beginning of April and by mid June the part came in.

So when all was said and done, it was almost a 4 month wait for me from when I went on the list to when the part was replaced.

CTNYC

Seems like you got lucky -- I waited around 5-6 weeks for mine to come in and I thought that was pretty quick compared to the experience of others on this forum and the other cars in my family affected by the recall.

sockpuppet

The Excursion has been out of production for over 10 years; I'm surprised they had one to offer.

Inspire08

good catch, I meant Ford Expedition

atl7

Got my TL back after 5 months and putting 22k miles on my Impala rental. Brakes make a bad shudder now when stopping, they didn't do it before I dropped the car off for the recall. Dealer said it would be $300 to turn my brakes, looks like I've got a project to do this weekend!

nitesurfer1

Just got the call from Norris Acura, MD and made the Appt to have my TL fixed next Tuesday. What a relief! Had the rental since June 29. Started off with a Hyundai Sonata (hated it put in ~510 miles), then a Jeep Patriot (gave me back-aches, loud, no-backup camera put in ~640 miles), and then Nissan Rogue (liked it, put in ~1200 miles). I kept calling places to exchange car and usually got the run-around. I took it to BWI airport but the Patriot had a little nick so they refused to help exchange for anything. Norris paid $35 a day for the rental. Looking forward to driving the TL! Wondering how to execute return of rental and taking the TL to the dealer? Norris said that Enterprise will pickup their car from my house. I should drive the TL to the dealer (airbag fix will take 45 mins).

quattro90

July 7-Aug 17 in rental car. Just got the call last night that the car is getting picked up today by the stealership and they will repair the airbag.

SilverJ

Enterprise for me picked the car up AT the dealer.

jjj99

Had my rental for 85 days.....a Camry at $35 per day. Put 6,000 miles on the rental. Nice to get the call yesterday and be able to get back into my TL.

SeismicGuy

Our car was at the dealer a few months ago for routine maintenance and I asked about the seat belt recall (I don't recall if I had gotten a letter from Honda/Acura). They said they should be getting the parts some time over the summer and I had forgotten about it figuring I would get a call. So far nothing. I am not really concerned but will probably give a call before the summer ends.

Anicra

Finally in MN, Got the call and had the airbag replacement done.

robster80

So what airbag are they replacing the defective one with? Another Takata?

boss2k

I got the letter for Warranty extension : Software update for Lockup clutch function for my 10 TL

I don't experience any judder between 20-45 mph, do i still take it in for a software update ?

sockpuppet

Wrong thread

boss2k

is there another thread on this topic ? if so pl re-direct me

erikdigital

Dropped by the dealership to inquire about getting the sw update for my transmission and I was pleasantly surprised to find out they have the parts for my airbag recall. They're doing both now so I'm stuck here for the next hour or so with nothing to do but drool over a new NSX.

RenoTL

Go for the NSX and never look back!

robster80

what brand airbag are the replacements? Still Tikata?

SilverJ

I am not sure if anyone actually has that answer here Robster.

'99-6SIC6

These are the alternative suppliers that have stepped up to provide inflators to Honda and Acura dealers nationwide...

Autoliv

Daicel

TRW

Hope this helps...

-greg

robster80

thx Greg ! Was just hoping they weren't just sticking a supposedly improved Takata in there

crxb

Parts Supply Outlook

For more than a year, Honda has worked to secure an increasing supply of replacement inflators from Daicel, Autoliv and TRW. We continue to expand the supply from these other suppliers, and in the foreseeable future, we will be able to replace recalled inflators using only inflators from these other suppliers.

Takata Airbag Inflator Recall Fact Sheet | Honda Airbag Info

TheMuffinMan

iTrader: (1)

My part came in on Saturday and I'm scheduled to have it replaced this upcoming Tuesday

Cygnus_X1

I have a 13' TL that was recalled. I didn't park my car or get a rental, I didn't complain to Acura about being inconvenienced, I just drove the car like normal and didn't worry about it.
My lease recently ended, they replaced the airbag, and then I bought the car. It's not Acura's fault the airbags were defective and I didn't feel the need to punish them for that.
It's hard for me to read through these comments, seeing how an unfortunate situation brings out the greed and stupidity in people.

LostProphet

I don't agree with your comment, it lacks on actual information. The airbags are not defective, the INFLATORS are. It is not Acura/Honda's fault but they have to stand behind their products and provide with an alternate way of transportation if the vehicle is unsafe to drive. It is a shame that Acura/Honda knew about the problem for many years and waited for over 10 people to die and more of getting injured to take real action and release the recall, this is a FACT.

It is true that the chances of getting in an accident are low, you can be the best driver but you do not know about other drivers so the chance is still there. I am glad you are safe and you like the car so much that you bought it, but I will never put myself or my family in danger riding on a vehicle that can kill us. I think that is being smart and not stupid.

SilverJ

Agreed. No one here is trying to rake Acura over the coals, we all love our Acuras. After all this IS an Acura enthusiast forum. However, my life and my friends and families lives are more important than any car.
I have zero faith in other drivers on the road not to hit me, so I took my car off the road until my part came in, and I wont let anyone sit in my passenger side until that gets recalled/fixed too as I am sure its the same inflator.

Opsman1

I just bought my TL last month. I called the dealership about the recall and they were going to put me in a rental for 4-6 weeks until the airbag came in. Stopped in before work the next day to say how ridiculous it was to park my new car. Amazingly, they had one in stock and replaced it while I waited that morning. I was shocked and delighted.