B1 Service - dealer cost excessive?
#1
B1 Service - dealer cost excessive?
2014 Acura TL. I just got the light for B1 service. Dealer wants $275, including $50 to check front and rear brake wear... Some of the rest of the list seems excessive too.
Anyone know what this B1 service costs at other dealerships, and would you recommend bypassing them for an independent mechanic while still under warranty?
Anyone know what this B1 service costs at other dealerships, and would you recommend bypassing them for an independent mechanic while still under warranty?
#3
Moderator
iTrader: (1)
B service
6 Speed Automatic - Recommended service:
http://owners.acura.com/service-maintenance/minder?year=2014&model=TL#mid^UA8F2EJW
your dealer is taking advantage of you .
all of that list is included in the B1 service...there shouldnt be an additional charge to inspect brakes
- Replace engine oil*1 and oil filter
- Inspect front and rear brakes
- Check parking brake adjustment
- Inspect tie rod ends, steering gear box, and boots
- Inspect suspension components
- Inspect driveshaft boots
- Inspect brake hoses and line (including ABS/VSA)
- Inspect all fluid levels and condition of fluids
- Inspect exhaust system#
- Inspect fuel lines and connections#
- *1: If the message "SERVICE DUE NOW" does not appear more than 12 months after the display is reset, change the engine oil every year.
- #: See information on maintenance and emissions warranty on page 538 of your owner's manual.
- Independent of the Maintenance Minder information, replace the brake fluid every 3 years.
- Inspect idle speed every 160,000 miles (256,000 km).
- Adjust the valves during servics A, B, 1, 2, or 3 if they are noisy.
- Rotate tires
- Independent of the Maintenance Minder information, replace the brake fluid every 3 years.
- Inspect idle speed every 160,000 miles (256,000 km).
- Adjust the valves during servics A, B, 1, 2, or 3 if they are noisy.
http://owners.acura.com/service-maintenance/minder?year=2014&model=TL#mid^UA8F2EJW
your dealer is taking advantage of you .
all of that list is included in the B1 service...there shouldnt be an additional charge to inspect brakes
Last edited by justnspace; 02-10-2017 at 11:51 AM.
#6
Burning Brakes
This is a complete and utter scam.
The only items that are really sensible are getting an oil change, checking fluid levels, and checking the brakes.
You can check the brakes - depending on how thoroughly it's done - in half an hour.
A proper check would require all the wheels removed, all the calipers removed; they are not going to do that.
Refer to John Cadogan's youtube videos about why everyone hates the service department.
The only items that are really sensible are getting an oil change, checking fluid levels, and checking the brakes.
You can check the brakes - depending on how thoroughly it's done - in half an hour.
A proper check would require all the wheels removed, all the calipers removed; they are not going to do that.
Refer to John Cadogan's youtube videos about why everyone hates the service department.
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Curious3GTL (07-05-2018)
#7
Thanks guys! I think I miswrote. the $50 fee for brake check is included in the $275. Still, seems high. I have been getting my oil changed at the dealer while it's under warranty, but I do the air filter/cabin filter, etc myself. The dealer tried charging me $60 for a cabin filter replacement... no, no, no.
It does sound like it's time to take it to another shop. It has been making a little noise on start up though, sounds like a fan belt or something squealing/rattling a bit. I'd prefer Acura deals with this though it if it's under warranty. Maybe I'll make a separate appointment for that.
It does sound like it's time to take it to another shop. It has been making a little noise on start up though, sounds like a fan belt or something squealing/rattling a bit. I'd prefer Acura deals with this though it if it's under warranty. Maybe I'll make a separate appointment for that.
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#8
Well, the service department are a bunch of lying f***s. I called back to get another price quote, now it's $230. I called up another dealer not far away, the price is $150. I call back the original department, ask them why their prices are so high, and they tell me they price match.
F*** you.
I'm going to the department that offered $150 service out of spite, even though it's another hour in the car for me. Don't feed the beast.
F*** you.
I'm going to the department that offered $150 service out of spite, even though it's another hour in the car for me. Don't feed the beast.
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#9
Moderator
iTrader: (1)
dealerships are franchises. they can make up any price point they want. and can justify it by calling it "market adjustments"
it's ALWAYS best to DIY. as the B1 service is a few visual inspections...and oil and filter change
and as one poster pointed out, most dealerships arent even doing the full inspection...as that would involve taking off the wheels.
so, if you are still comfortable with paying a dealership to change your oil and filter for $150..go right ahead! you're still feeding the beast
it's ALWAYS best to DIY. as the B1 service is a few visual inspections...and oil and filter change
and as one poster pointed out, most dealerships arent even doing the full inspection...as that would involve taking off the wheels.
so, if you are still comfortable with paying a dealership to change your oil and filter for $150..go right ahead! you're still feeding the beast
Last edited by justnspace; 02-14-2017 at 02:38 PM.
#10
Senior Moderator
Well, the service department are a bunch of lying f***s. I called back to get another price quote, now it's $230. I called up another dealer not far away, the price is $150. I call back the original department, ask them why their prices are so high, and they tell me they price match.
F*** you.
I'm going to the department that offered $150 service out of spite, even though it's another hour in the car for me. Don't feed the beast.
F*** you.
I'm going to the department that offered $150 service out of spite, even though it's another hour in the car for me. Don't feed the beast.
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Curious3GTL (07-05-2018)
#12
Holy s***. I checked the online scheduling system of the same dealer that quoted me $150, and if I schedule a B1 online it's $95.
What in the holy hell? Are these service departments really this underhanded?
@Blaze9 my normal oil $ filter change is $60, and I think that's excessive. I'm just doing it at the dealer while it's under warranty.
What in the holy hell? Are these service departments really this underhanded?
@Blaze9 my normal oil $ filter change is $60, and I think that's excessive. I'm just doing it at the dealer while it's under warranty.
#13
Senior Moderator
Holy s***. I checked the online scheduling system of the same dealer that quoted me $150, and if I schedule a B1 online it's $95.
What in the holy hell? Are these service departments really this underhanded?
@Blaze9 my normal oil $ filter change is $60, and I think that's excessive. I'm just doing it at the dealer while it's under warranty.
What in the holy hell? Are these service departments really this underhanded?
@Blaze9 my normal oil $ filter change is $60, and I think that's excessive. I'm just doing it at the dealer while it's under warranty.
Also no reason you're not able to do your own inspections and oil changes... Refer them to https://en.wikipedia.org/wiki/Magnus...s_Warranty_Act if they try to void your warranty..
but the answer is they are .
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raystl (02-24-2017)
#14
My oil change comes out to some 55-57 dollars. that's for their synthetic oil (not blend). Seeing as how the oil alone is 30 bucks for me, plus the filter is another 15 for the K&N, I'd rather pay the 15 or so extra in labor than do the hour and some odd minute job myself. I do think Honda oil is pretty good, not sure how good compared to the pennzoil ultra, but still. I'm paying maybe at most $20 in labor for about an hour and half of my time. I think that's worth it.
In addition I don't have to transport dirty oil cans to a facility that can dispose of it properly. Or travel to walmart/autozone which is about 10ish minutes away to buy the parts. So it's really down to cost vs convenience. Plus if I'm waiting for the service I get to to enjoy a few cups of their espresso machine drinks, which is quite good honestly. Easily recoup 10 dollars from the 3 drinks I have alone. And they have some fresh bagels/snacks from a local bakery. Another dollar or two back from that.
In addition I don't have to transport dirty oil cans to a facility that can dispose of it properly. Or travel to walmart/autozone which is about 10ish minutes away to buy the parts. So it's really down to cost vs convenience. Plus if I'm waiting for the service I get to to enjoy a few cups of their espresso machine drinks, which is quite good honestly. Easily recoup 10 dollars from the 3 drinks I have alone. And they have some fresh bagels/snacks from a local bakery. Another dollar or two back from that.
Last edited by Blaze9; 02-15-2017 at 12:39 PM.
#15
Senior Moderator
My oil change comes out to some 55-57 dollars. that's for their synthetic oil (not blend). Seeing as how the oil alone is 30 bucks for me, plus the filter is another 15 for the K&N, I'd rather pay the 15 or so extra in labor than do the hour and some odd minute job myself. I do think Honda oil is pretty good, not sure how good compared to the pennzoil ultra, but still. I'm paying maybe at most $20 in labor for about an hour and half of my time. I think that's worth it.
In addition I don't have to transport dirty oil cans to a facility that can dispose of it properly. Or travel to walmart/autozone which is about 10ish minutes away to buy the parts. So it's really down to cost vs convenience. Plus if I'm waiting for the service I get to to enjoy a few cups of their espresso machine drinks, which is quite good honestly. Easily recoup 10 dollars from the 3 drinks I have alone. And they have some fresh bagels/snacks from a local bakery. Another dollar or two back from that.
In addition I don't have to transport dirty oil cans to a facility that can dispose of it properly. Or travel to walmart/autozone which is about 10ish minutes away to buy the parts. So it's really down to cost vs convenience. Plus if I'm waiting for the service I get to to enjoy a few cups of their espresso machine drinks, which is quite good honestly. Easily recoup 10 dollars from the 3 drinks I have alone. And they have some fresh bagels/snacks from a local bakery. Another dollar or two back from that.
My only issue of having dealers or otherwise doing oil changes is they likely use air guns to remove and install the drain plug which will always lead to eventual oil pan replacements.
#16
15 dollars for K&N oil filter is not a fair apples to apples comparison because Honda sure as hell won't be using one.. 5 dollars for Honda OEM filter is more like it.
My only issue of having dealers or otherwise doing oil changes is they likely use air guns to remove and install the drain plug which will always lead to eventual oil pan replacements.
My only issue of having dealers or otherwise doing oil changes is they likely use air guns to remove and install the drain plug which will always lead to eventual oil pan replacements.
#17
Senior Moderator
Yeah, figured as much, so that adds around 10 dollars to my estimate. Still 25 bucks for an hour and half of time is not too bad at all. If you "value your time at 15 bucks an hour" it's worth it. Then again you shouldn't be sitting on your ass watching TV while the oil change is going on. Lol. I bring my laptop and usually get some work done.
I hear ya and would agree but is there any value to the second part of my issue. Unlikely that if your oil pan bolt is stripped would they take accountability and replace it even if you always take it there to oil changes.
#18
Yup, I've heard lots of stories about that happening, but I don't think I've heard it happening with dealers. All the people I know who complained about those issues were ones who took the cars to the $29.99 special!!!! Quick Lube places. Fingers crossed that the dealers don't do that here!
#19
$60 for a synthetic oil change isn't bad. This dealer charges $70 for mineral, $100 for synthetic. There are too many tech foreigners in this area that have no idea what service costs should be.
#20
Instead of asking for a B1 service, I would ask how much for an Oil Change and Tire Rotation, which is really what a B1 service is. Almost every dealership I know will do a free inspection when your car is in for service (brakes, tires, hoses, fluids and filters) because they want to be able to recommend service based on their inspections.
#21
Instead of asking for a B1 service, I would ask how much for an Oil Change and Tire Rotation, which is really what a B1 service is. Almost every dealership I know will do a free inspection when your car is in for service (brakes, tires, hoses, fluids and filters) because they want to be able to recommend service based on their inspections.
#23
Intermediate
I just had the B12 service come up, I am at 30k on my 2014 FWD Advanced. I had them delete the #2 part of the service, I change my own cabin filter, and have a K&N in the stock box. I was in for a couple of other issues as well, that were taken care of under warranty. $145 out the door, non-synthetic oil change, and multi-point inspection.
They did a Auto Trans fluid change and TC reprogram after my complaint of goofy shifts, and also replaced my battery after it failed during the inspection, both under warranty, and I had a rental car for the day.
They did a Auto Trans fluid change and TC reprogram after my complaint of goofy shifts, and also replaced my battery after it failed during the inspection, both under warranty, and I had a rental car for the day.
#24
New member here. It seems people here are generally from USA. I am from Canada. This B1 indicator came up a year ago too if I recall correctly or defnitely the year before. Acura dealership asking me for $250 plus tax. I called all the dealerships in greater Toronto area and all asking for $250 plus tax. I called a honda dealership and they are asking for $230 plus tax......so excessive. However, under B1 they did say they clean the brakes which takes time and not just inspect it...
Anyhow, happy to listen to people's thoughts. Thank you in advance.
Anyhow, happy to listen to people's thoughts. Thank you in advance.
#25
Recently I went to service my car for the B2 code. The dealer tried to push cabin air filter and a transmission flush on a 2013 Acura TL which only had 45k at the time. Basically I ended paying $103 for a Synthetic oil change and tire rotation.
#27
KCCO
#28
I just seen a video on how to change the cabin filter and I’m blown away by how easy it is compared to removing the entire glove box just to get to it like I had to do in my girlfriend’s 2008 Nissan Maxima.
#29
Pro
Ya gotta love clean out your glove box (can be the longest step) and pull out the shelf and there it is.
I actually replace my cabin filter yearly, little overkill however going long stretches through rural area, you end up with leaves, bugs, and other odds and ends embedded in it. Mann cabin filter FTW.
I actually replace my cabin filter yearly, little overkill however going long stretches through rural area, you end up with leaves, bugs, and other odds and ends embedded in it. Mann cabin filter FTW.
Last edited by Anicra; 09-30-2017 at 01:00 AM.
#30
This is my Cabin Air filter at 50k miles. Easy to change. Only thing I noticed weird about my Purolator replacement was that it had the arrows pointing up instead of down like on the original filter so I just aimed it down to match. Hope I did that Correctly?
To be honest my engine filter didn’t look to bad but I still changed it.
To be honest my engine filter didn’t look to bad but I still changed it.
#33
Mdx B1
Same exact thing happenrd with me for 2017 MDX. Nearest dealer quoted $230 for B1and then when I mentioned that i am shopping around; reduced that to $190 for a “B1 minor” service.
Called another dealer , they quoted $180 but their online system shows $90. Booked online and When i asked during the appt, I was told that the “dealer recommended B1” is $180 while the “ factory recommended B1” was basic and is $90. anyways, got the $90 one; i like that the 2nd dealer was transparent. on the difference in cost.
Called another dealer , they quoted $180 but their online system shows $90. Booked online and When i asked during the appt, I was told that the “dealer recommended B1” is $180 while the “ factory recommended B1” was basic and is $90. anyways, got the $90 one; i like that the 2nd dealer was transparent. on the difference in cost.
#34
I'd pay it without flinching.
Mostly because I can take the service recommendations, do the work myself (once you know what to do, it's Lego - diagnostics is the hard part) and save waaaaay more money than I spend on a diagnosis. If it's $280 or $180 or $80, screw it - I save that with the first hour of labor I don't pay the dealer.
Mostly because I can take the service recommendations, do the work myself (once you know what to do, it's Lego - diagnostics is the hard part) and save waaaaay more money than I spend on a diagnosis. If it's $280 or $180 or $80, screw it - I save that with the first hour of labor I don't pay the dealer.