Notices

Warranty Question - Transmission

 
Old 11-27-2018, 10:56 PM
  #1  
Registered Member
Thread Starter
 
Join Date: Nov 2018
Age: 31
Posts: 8
Likes: 0
Liked 0 Times in 0 Posts
Exclamation Warranty Question - Transmission

I purchased a 2015 TLX I4 last July and recently been having issues with the transmission jerking/stuttering at low speeds. I brought this up to the dealership during my oil change visit and after one of the techs drove the car, they said the transmission fluid is dirty and needed to be changed. He said once the fluid is changed, the jerkiness will stop (I doubt it, but I'll bite for now). He quoted me around $230 to get this done, and said Acura recommends changing the transmission fluid at 40k anyway. At the time I had around 37k and now I'm at 39k.

Would this be covered under the bumper to bumper warranty? I purchased it certified, so I'm covered until 2020 under the bumper to bumper/comprehensive warranty. The only reason I ask is because I don't think it would be considered maintenance since I'm actually having issues with the transmission.
TLXCardi is offline  
Old 11-27-2018, 11:46 PM
  #2  
Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 37,639
Liked 5,791 Times in 4,643 Posts
No. Just do it yourself and see if it's fixed
thoiboi is online now  
Old 11-28-2018, 08:09 AM
  #3  
Registered Member
 
miner's Avatar
 
Join Date: Apr 2002
Location: The Woodlands, TX
Age: 61
Posts: 3,620
Liked 298 Times in 190 Posts
It is a maintenance item - just have them change it and if you still are having issues then take it back for further review.
miner is offline  
Old 11-28-2018, 08:57 AM
  #4  
Registered Member
iTrader: (1)
 
losiglow's Avatar
 
Join Date: Nov 2010
Location: Salt Lake City, UT
Age: 37
Posts: 3,020
Liked 719 Times in 509 Posts
3 year old transmission fluid with 40K miles. The tech is probably right. Change it out and see what happens.
losiglow is offline  
Old 11-28-2018, 09:48 AM
  #5  
MASTER CAR BULIDER
 
BEAR-AvHistory's Avatar
 
Join Date: Sep 2006
Location: NC - USA
Age: 77
Posts: 5,219
Liked 1,219 Times in 738 Posts
Its a potential warranty item but fluid changes is a maintenance item & on you. They might be willing to cut you some "good will" slack but not obligated to. I

If the fluid change does not fix the problem they will dump your new fluid into a recycle tank when they look at the transmission. Try to talk to the Service Adviser & see if he will make a deal. Can't get anything if you don't ask.

Last edited by BEAR-AvHistory; 11-28-2018 at 09:51 AM.
BEAR-AvHistory is offline  
Old 11-28-2018, 06:14 PM
  #6  
Registered Member
 
Join Date: Aug 2014
Location: So California
Posts: 433
Liked 112 Times in 73 Posts
I wouldn't do anything like fluid changes yet - have them apply TSB 17-015 which solves this problem. If they say they've done that, make them prove it. Just my opinion
wlkeel is offline  
Old 11-28-2018, 11:13 PM
  #7  
Registered Member
Thread Starter
 
Join Date: Nov 2018
Age: 31
Posts: 8
Likes: 0
Liked 0 Times in 0 Posts
Thanks for the replies. I kind of figured it would straggle the line of being covered or not. The more research I do, it appears the fluid would be due for a change anyway even if I wasn't having issues. In all my previous cars I never had the transmission fluid changed or flushed.

Anyway, if I'm still having issues afterwards I'll be in their ear.
TLXCardi is offline  
Old 11-30-2018, 10:16 AM
  #8  
Senior Moderator
 
Mr Hyde's Avatar
 
Join Date: Feb 2001
Location: Long Island, NY
Age: 42
Posts: 5,429
Liked 588 Times in 277 Posts
This is a case where I would let the dealership do the work, and make sure the invoice clearly states the work is being done for that issue, and not just as regular maintenance.
You want to start the paper trail early.

My original warranty just expired last month, but still covered with an extended for a few more years.
Mr Hyde is offline  
Old 12-03-2018, 06:46 PM
  #9  
Registered Member
 
Rocketsfan's Avatar
 
Join Date: Oct 2003
Posts: 2,532
Liked 520 Times in 289 Posts
Originally Posted by Mr Hyde View Post
This is a case where I would let the dealership do the work, and make sure the invoice clearly states the work is being done for that issue, and not just as regular maintenance.
You want to start the paper trail early.

My original warranty just expired last month, but still covered with an extended for a few more years.
Agree with the above to an extent. Technically the maintenance minder should let you know when to change the transmission fluid (in your case, I think it's when the code with a "3" pops up). Also, in the manual, I believe Acura states that you should change the transmission fluid when the maintenance minder tells you to unless you drive in extreme/mountainous terrain regularly, in which case you should change it every 40k miles and then every 30k miles after that. In other words, it doesn't say "change your transmission fluid every 40k miles". Anyone feel free to correct me if I'm wrong.

Just make sure that when the maintenance minder tells you to change the transmission fluid, you aren't screwed over by the dealership when they say you should do it again.

Also, as Mr. Hyde stated above, have them put on there that the transmission fluid change should take care of the jerkiness.
Rocketsfan is offline  
Old 12-08-2018, 12:18 PM
  #10  
Registered Member
 
Join Date: Oct 2018
Age: 49
Posts: 9
Liked 0 Times in 0 Posts
Lots of issues with vibrations and/or transmissions in TLX models; for V6 models at least (see: other discussion initially posted by Tardym ). Personnaly, I would not do the oil change myself and I would let the dealer do it, just in case it eventually goes into a lawsuit, to prevent Acura(Honda) from pretending you did something wrong to your car.
One4AL is offline  
Old 12-19-2018, 06:51 PM
  #11  
Registered Member
Thread Starter
 
Join Date: Nov 2018
Age: 31
Posts: 8
Likes: 0
Liked 0 Times in 0 Posts
I was finally able to take it in. In addition to the transmission flush, they performed a transmission software update. The transmission is much better, not perfect, but better. I haven't had any really hard jerks like in the past. Occasionally a minor one, but barely noticeable and doesn't happen all the time. I'll continue to monitor.
TLXCardi is offline  
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
wangjt
Second Generation TL (1999-2003)
3
05-02-2008 12:41 PM
EricL
2G CL Transmission Recall Q & A
9
09-06-2004 04:08 PM
NOVAwhiteTypeS
Second Generation CL Discussion (2000-2003)
62
07-28-2003 06:23 PM
SilverBullet_RENAMED
Second Generation CL Discussion (2000-2003)
1
04-15-2002 08:01 PM
dodowolf
Second Generation CL Discussion (2000-2003)
1
03-05-2001 09:14 PM


Thread Tools
Search this Thread
Quick Reply: Warranty Question - Transmission


Contact Us - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.