2019 TLX A-Spec damaged by tinters

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Old 04-18-2019, 06:10 PM
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2019 TLX A-Spec damaged by tinters

I’m not going to name the shop but I have these white spots on my dashboard and doors which won’t go away. They’ve tried to remove them but failed and I had a high end detailed look at them and they can’t be removed. What the hell could they have used to screw up a car with 400 miles on it just by tinting the windows?

I am going to speak with the manager tomorrow but needless to say im holding them responsible for the damage and any cost incurred fixing it. Plus demanding a refund on the tints if it indeed needs to be repaired.



These spots are more noticeable in person but you can see them here.
Old 04-18-2019, 06:34 PM
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To apply window tint, one needs to spray the window with a liquid applicator.
Super obvious they were heavy handed with the applicator, or when squeegee'ing the extra liquid, some fell onto your dash
Old 04-18-2019, 06:42 PM
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Originally Posted by justnspace
To apply window tint, one needs to spray the window with a liquid applicator.
Super obvious they were heavy handed with the applicator, or when squeegee'ing the extra liquid, some fell onto your dash
Thats my thought process. But whatever it is won’t come out even by a professional detailer. My next stop is an interior upholstery shop and seeing what needs to be done. Regardless though it’s not unreasonable to expect the tint shop that screwed up to absorb any cost required in fixing this.

i wish I had talked to the guy who does any PDR work I need on my car beforehand. When I contacted him about a good detailer to try and fix this mess he told me this tint shop has gone severely down hill over the years and many of his clients have issues now.

Last edited by KrylonBlue; 04-18-2019 at 06:45 PM.
Old 04-18-2019, 06:47 PM
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cant get it out because of the textured plastic. if it was smooth, perhaps rubbing it out (heh) would work...
But since it's textured, the liquid has settled into the grooves and dried there..


Perhaps you can take a drill and an interior drill brush to brush out the product from the tiny crevices. but check with the detailer.... as he might have the drill and drill brush...and would have experience with how much pressure to remove the stain without fuckin' up the textured plastic

Last edited by justnspace; 04-18-2019 at 06:50 PM.
Old 04-18-2019, 06:53 PM
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Originally Posted by justnspace
cant get it out because of the textured plastic. if it was smooth, perhaps rubbing it out (heh) would work...
But since it's textured, the liquid has settled into the grooves and dried there..


Perhaps you can take a drill and an interior drill brush to brush out the product from the tiny crevices. but check with the detailer.... as he might have the drill and drill brush...and would have experience with how much pressure to remove the stain
That actually make sense to me. The detailer tried doing what they could but there isn’t much else they can do. The next stop is an interior expert to see if they can clean those spots out of the texture.

Its too too bad this shop went downhill. Even some of the tint is hazy looking weeks later. Just a bad shop now. 😫

Appreciate any ideas offered here. 😎

Heres the car though. 🤓



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Old 04-18-2019, 06:56 PM
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I believe the haziness will start to disappear with more time in the sun.
I had a ceramic tint installed and it took almost a month or more to fully "cure"

Car looks GREAT! always love a grey!
Too bad the interior is where you spend most of your time and your eyes will always be drawn to those drip spots, which I understand it's a brand new car...

Always remember tho; it's just a car. there are far more important things to stress about than a few stains...but I understand it's a brand new car.

Last edited by justnspace; 04-18-2019 at 06:59 PM.
Old 04-18-2019, 07:00 PM
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I hear ya. But with 400 miles on it I can’t accept it. If I did it so be it but since they did it... no.

Thanks for the compliment. 😎
Old 04-18-2019, 07:03 PM
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What I like about this shot, is the curvy body line!
I had never noticed the body line that goes from the fender all the way to the tail light. that's pretty sexy. she thickkkkk fam
Old 04-18-2019, 07:08 PM
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Originally Posted by justnspace


What I like about this shot, is the curvy body line!
I had never noticed the body line that goes from the fender all the way to the tail light. that's pretty sexy. she thickkkkk fam
Oh most definitely!

I’ve had several people tell me it looks as if the dashboard was bleached by an ammonia based cleaner due to the lighter color of the stains. Obviously I can’t confirm this but I’m sure an interior specialist could confirm if this is true once I take it in.

Last edited by KrylonBlue; 04-18-2019 at 07:15 PM.
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Old 04-18-2019, 08:24 PM
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right, that's another way to get stains out.. find out what caused it, then find something that can counteract it.


Chemistry 101
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Old 04-22-2019, 03:43 PM
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Car sure is pretty though. :-)
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Old 04-24-2019, 06:50 AM
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Originally Posted by 9SpeedTran
Car sure is pretty though. :-)
thanks. ☺️

The tint shop wanted their mobile interior person to look at it. I guess she works with a lot of dealerships in the area. It looks better but I wouldn’t say perfect as some spots further down towards the driver wide were missed but I don’t blame her as it was sunny and they’re more difficult to see in the sun.

I asked what was wrong and they told me there was soap that soaked into and dried into the dash. She had to clean it out and than dye the area to factory spec and add a sealant. The shop tried to play it off as “see it wasn’t damaged but I’d say once you have to dye it one must know it’s damaged.

We shall see how it turns out overall though.
Old 04-24-2019, 07:45 AM
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Glad you seem to have it resolved and hope it remains a long term fix.
Old 04-24-2019, 08:53 AM
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Originally Posted by NBP04TL4ME
Glad you seem to have it resolved and hope it remains a long term fix.
somewhat resolved. I feel like in certain lighting conditions I see the “patch” job. It’s hard to explain. But I already mentioned it to them and she’s aware of it and will look at it in a more shaded environment.

Im not sure how I feel about needing the dashboard on a brand new car dyed though... but then again I’m even less crazy about the idea of tearing it apart as the extreme.
Old 04-24-2019, 09:07 AM
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shit, that's why i told you to live wiith it.
the dyed job is just COVERING it up.

ya know like when the dogs piss and shit on the floor, just reach for some newspaper.

Old 04-24-2019, 09:17 AM
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Apply Aerospace 303
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Old 04-24-2019, 11:57 AM
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Originally Posted by justnspace
shit, that's why i told you to live wiith it.
the dyed job is just COVERING it up.

ya know like when the dogs piss and shit on the floor, just reach for some newspaper.

haha.

If it covers it up perfectly im okay with it. I am just saying if by doing so I see discoloration I’m not gonna accept it. 🙃

Also, I have 303. Didn’t work. Lol. I’ll use it once I can again but they said 10 days to let it cure.
Old 04-24-2019, 12:34 PM
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Originally Posted by justnspace
shit, that's why i told you to live wiith it.
the dyed job is just COVERING it up.

ya know like when the dogs piss and shit on the floor, just reach for some newspaper.

I can’t edit my post so I’ll add to it here.

Living with it isnt an option. I spent too much on the car to have it stained by a tint shop with under 300 miles on the odometer. I’m not thrilled to have it dyed either and if there are any imperfections I’ll deal with them on that. Afterall, I paid to have the windows tinted. Not to have my dashboard ruined at a large cost. Worst yet is the dashboard is something I see every day so it’s not like I can ignore it on the daily.

Maybe we we look at things differently. I just can’t look at a dashboard being stained as acceptable. Not that I find dying it acceptable but it’s better I guess. Hopefully when it’s all said and done it looks factory spec. Otherwise, I have a decision to make.

Last edited by KrylonBlue; 04-24-2019 at 12:38 PM.
Old 04-24-2019, 10:10 PM
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Positive post... this car is sexy at night
Old 04-25-2019, 05:43 AM
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it is an option, as you are currently living with it.


again, there are FAR more important things in life than to stress about a stain
Old 04-25-2019, 05:49 AM
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i honestly think the interior drill brush would wipe the stain away, the bristles will be able to reach into the crevices
Old 04-25-2019, 06:50 AM
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Originally Posted by justnspace
it is an option, as you are currently living with it.


again, there are FAR more important things in life than to stress about a stain
No doubt. At this point I’m pretty relaxed on the whole situation. Doesn’t mean I should live with a eyesore of a stain though. I see what that brush can do though.

Again, to each their own on whether making this disappear is important or not. 😃

Last edited by KrylonBlue; 04-25-2019 at 06:57 AM.
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Old 04-25-2019, 11:50 AM
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FWIW I would not screw with it till the issue is resolved one way or another with the tinter. You touch it you own it if things get nasty.
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Old 04-25-2019, 12:57 PM
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Originally Posted by BEAR-AvHistory
FWIW I would not screw with it till the issue is resolved one way or another with the tinter. You touch it you own it if things get nasty.
oh no doubt. I’m not touching it at all right now. Honestly with them dying it already the brush wouldn’t help anyway in that area. Other areas maybe but not gonna try at this point.
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Old 04-27-2019, 10:20 AM
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[QUOTE=KrylonBlue;16413513]That actually make sense to me. The detailer tried doing what they could but there isn’t much else they can do. The next stop is an interior expert to see if they can clean those spots out of the texture.

Its too too bad this shop went downhill. Even some of the tint is hazy looking weeks later. Just a bad shop now. 😫

Appreciate any ideas offered here. 😎

Heres the car though. 🤓


[/QUOTE

Life's too short to worry about a few stains that probably only you know are there. You can also make them look worse sometimes by messing with the original factory finish. It's just a car at the end of the day man. You still have a nicer car than many others. Car looks great BTW.
Old 04-27-2019, 10:54 AM
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Krylon - you may want to think about updating your Avi..........

Love your car and it's the combination I would be looking at if I were in the market. Nothing wrong with my TL-S and waiting on when and if the TLX is available as a Type S.
Old 04-27-2019, 04:37 PM
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Not a tint person but like the paint, looks very nice.
Old 04-27-2019, 06:27 PM
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Man that car looks sweet! Nicest looking TLX I've seen.

Quite a bummer about the dash, I hate reading/hearing about stuff like this. I can somewhat relate, back in 07 I took my Wife's brand new fully-loaded Honda Pilot to get a 3M Clear Bra installed. They kept it over night in the garage and then had it sitting out in the parking lot until it was time to work on it. Well, a yard crew came and mowed the lawn; they ran into the freaking side of the bumper and scratched it all up. The Pilot had 75 miles on it; I was FURIOUS! They did a pretty good job fixing it, and I finally got over it. Time helps... So, in a few years you should be all set. ;-)

Scott
Old 04-27-2019, 07:27 PM
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Even with the issues, your car is looking good with the tint, and with that paint color.
Old 04-27-2019, 08:19 PM
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Originally Posted by NBP04TL4ME
Krylon - you may want to think about updating your Avi..........

Love your car and it's the combination I would be looking at if I were in the market. Nothing wrong with my TL-S and waiting on when and if the TLX is available as a Type S.
Thank you! I actually wanted Blue paint with black interior but with the 2020s looming I couldn’t find one. But once I saw this color with red interior and the nearly perfect match of paint/rims color, I was sold.

Also, yes, I do need to update my avatar. The TSX was great but this car is in a whole different league.

Originally Posted by BEAR-AvHistory
Not a tint person but like the paint, looks very nice.
thank you 😎

Originally Posted by XILAR8N
Man that car looks sweet! Nicest looking TLX I've seen.

Quite a bummer about the dash, I hate reading/hearing about stuff like this. I can somewhat relate, back in 07 I took my Wife's brand new fully-loaded Honda Pilot to get a 3M Clear Bra installed. They kept it over night in the garage and then had it sitting out in the parking lot until it was time to work on it. Well, a yard crew came and mowed the lawn; they ran into the freaking side of the bumper and scratched it all up. The Pilot had 75 miles on it; I was FURIOUS! They did a pretty good job fixing it, and I finally got over it. Time helps... So, in a few years you should be all set. ;-)

Scott
I would have been furious considering it’s brand new. Yikes. I had one of those 3M Clear Bras on my TSX but I didn’t do it this time. Dirt always got underneath the edges and originally drove me nuts. I ended up just accepting it but I didn’t want to pay big bucks just to get dirt trapped.

Originally Posted by neuronbob
Even with the issues, your car is looking good with the tint, and with that paint color.
Thank you. This color combination with the red seats is great. I ordered my Red Chicago Blackhawks license plates so once those come in it’ll look even sicker.
Old 04-27-2019, 08:21 PM
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[QUOTE=centflatsx;16417572]
Originally Posted by KrylonBlue
That actually make sense to me. The detailer tried doing what they could but there isn’t much else they can do. The next stop is an interior expert to see if they can clean those spots out of the texture.

Its too too bad this shop went downhill. Even some of the tint is hazy looking weeks later. Just a bad shop now. 😫

Appreciate any ideas offered here. 😎

Heres the car though. 🤓


[/QUOTE

Life's too short to worry about a few stains that probably only you know are there. You can also make them look worse sometimes by messing with the original factory finish. It's just a car at the end of the day man. You still have a nicer car than many others. Car looks great BTW.
Trust me I’m fully aware of the possibilities of making it look worse. If I had created those stains I would have lived with them but seeing as someone else did them while performing a service I paid for I figure I may as well go for perfection. What’s the worst that can happen anyway? They fail to fix it and I hit them for a brand new dashboard at my rather awesome Acura dealership? I trust them if it comes down to it and I’m really cool with the service manager there. If they create any damage fixing it they always back it no questions asked. 😎
Old 04-28-2019, 03:20 PM
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Did they lay a blanket down on the dash? My guy did when he added the windshield strip.
Old 04-28-2019, 03:47 PM
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Originally Posted by centflatsx
Did they lay a blanket down on the dash? My guy did when he added the windshield strip.
I asked them if they did and their response was that they do but with the risk of lint getting underneath they don’t do it as high up in these cases.

Well, that’s dandy. Now they’re in this position.
Old 05-29-2019, 03:19 PM
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They tried to blend it a second time but it looks worse which was expected. I already informed them that their fix actually made it worse and that a new dashboard was the only option. They want me to wait the 10 days for the dye to cure but we’re already 8 days in and it hasn’t changed (obviously). I’ll know more regarding if they’ll be easy to deal with or not soon but by the sounds of it they won’t be battling me. Kind of hard to battle me when my damage photos pre-fix attempt and post look worse now.

On a a side note, we got golf ball sized hail Monday and my car took a beating. I can see at least 10 dents all over the car but I won’t know an exact count until my PDR guy writes up an estimate and submits it to my insurance. Poor car, 2 months on hail strikes. But that’s life, no sense in freaking out. Fix it and move on!

The image with the blue circle is after the first “fix”. The second image, without the blue, is the second fix. I think it’s fairly obvious that there’s matching issues.



Old 05-30-2019, 07:31 PM
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303 aerospace protectant and you won't notice a difference.
Old 06-03-2019, 02:31 PM
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Originally Posted by gatrhumpy
303 aerospace protectant and you won't notice a difference.
I just tried this. It didn’t make a difference one way or the other.

No big deal. The tint shop agreed to cover the cost of a new dashboard. 😎
Old 06-15-2019, 08:11 AM
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^oof, replacing something hard like the dash is a surefire way to mess other things up.
Old 06-15-2019, 10:15 AM
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You may have new rattles and noises after a new dash. Sometimes you're better off leaving things alone. The tint shop should refund in full for the tint job which they probably did, and also give you a check for the inconvenience that you can do whatever with. There are dash covers you can buy.
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Old 06-15-2019, 10:44 AM
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and plus, it's just a car....
far more important things in life to stress about than two discolored circles.
Old 06-17-2019, 01:44 AM
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Originally Posted by justnspace
^oof, replacing something hard like the dash is a surefire way to mess other things up.
I’ve considered this. I don’t really want to remove the dashboard for that very reason. Plus, as mentioned in another post, it opens up the chances of rattles. It’s just every time I get in the car I can easily see the stains and honestly it wouldn’t have been any less noticeable to me if they didn’t attempt to fix them. It’s an eyesore and it annoys me. I do agree it’s just a car but it’s a brand new car. That’s a major issue that I can’t let go. $48,000 and I have a jacked up dashboard. Seeing it is a constant reminder of something I worked hard for got screwed up within a day by a careless shop. Not a good feeling. But then if it is replaced and I hear rattles I’ll have an audible annoyance to remind me of the issue. It’s like I may be in a lose-lose.

As for the tint shop, they didn’t refund the tint job. You’d think they would offer it but when I asked they said mistakes happen and they’re doing me goodwill by paying to have Acura replace the dashboard. I don’t have the energy to battle them on this so I’m taking my victories as they come. That’s if you can even call this a victory due to the risks that exist.

I don’t even want to stress over this anymore. I just want it made right.

Last edited by KrylonBlue; 06-17-2019 at 01:49 AM.


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