Gone after 5 weeks of ownership
#1
Gone after 5 weeks of ownership
I bought a tlx v6 front wheeel drive with tech package on 11/3/14 and traded it in on 12/12/14. I couldn't live with the vibration at steady cruising speeds above 37 mph when applying light pressure to gas pedal to maintain speed or the constant vibration above 70 mph. On the first visit to dealer they re-balanced all 4 tires. It didn't work. On second visit the shop foreman went for test drive and confirmed vibration in steering wheel, gas pedal and driver's seat. Picked up car next day and was told it is the torque converter and variable cylinder management (VCM) and Acura is aware of it and it is "normal" and there is no fix for it. Then I find out there is a problem/recall with transmission due to pawl. I drive 30K miles a year, mostly highway (70-80 mph) and there was no way I could live with the vibration. Very disappointed in Acura. A $40K luxury car, or any car for that matter, should not have this vibration. I traded it in for a 15 BMW 535ix and after 1000 miles no vibration.
Popular Reply
12-24-2014, 01:17 PM
Thanks for the insults,negative comments and innuendo.I did test drive a demo vehicle with the V6 and didn't notice the vibration. I have bought several first year model cars before without any problems.To call someone "stupid" for buying a first year model means there are thousands of buyers, including tlx forum members, who are stupid. 'Finicky", not quite. Like I said, no car should vibrate the way mine did, especially a $40K luxury car. "Full of crap or hypersensitive," nope. Shop foreman noticed the vibration and so did my wife and friends. Acura is aware of the vibration problem and if you research the subject on this forum you will see that it exists. There is a video made by Acura that describes the vibration you may feel from the VCM. Do your research. If the dealer could have fixed it, I'd still have the car. They made it perfectly clear to me that it is the way it is. As far as being a "troll" and not having purchased the car, how suspicious, paranoid and overly loyal can you get. Do you really think I don't have better things to do than fictionalize the purchase and problems of a car. I bought the car at Prime Acura, vin#19UUB2F5XFA008671. It is now for sale at Peabody Acura. Go check the Car Fax. To the knucklehead who is wondering why I didn't post a big hello when I first bought the car and joined the forum, I have better things to do and just take a look at the responses to my post. My post was not intended to offend or hurt anyone's feelings. I understand brand loyalty. I have had 4 Hondas. I made this post because I want to make sure potential buyers are aware of this problem. I wish I was aware of this forum and researched problems with the tlx before I bought it, because I would have passed. "Good luck with maintenance on BMW," thank you but all maintenance is included for 4years/50K miles. Good luck with your tlx and Merry Christmas and a Happy New Year.
#2
Why do finicky ppl buy a car in its first year of production?
Does no one test drive cars anymore?
Glad I don't work at a dealership and have to deal with stupid ppl.
Does no one test drive cars anymore?
Glad I don't work at a dealership and have to deal with stupid ppl.
#3
Suzuka Master
I don't know why the OP couldn't get the vibration fixed. To me, that is a dealership issue, not necessarily an Acura issue. I've not seen others complain about that issue. Mine is butter smooth at 90.
But then to go buy a much more expensive car ($58K vs. $40K) and come here to complain and then boast?
We all know we are taking a risk when buying a first year car. I certainly won't complain much about things that a new car can suffer from.. we pay to play!
#4
CTSV,TL, Audi Q7 & A5SB
I'm not questioning that the OP had problems with his TLX, I'm sure he did. The only thing that struck me as unusual is this..
The OP got his TLX at the beginning of Nov and apparently that is when he registered on this forum..
However, he never posted anything at all. No pics or the usual "Hey everyone I just got a TLX" thread.. And now his first post, approx 6+ weeks after taking delivery is to tell everyone he returned it..
Maybe it's me, but I find this a little odd..
The OP got his TLX at the beginning of Nov and apparently that is when he registered on this forum..
However, he never posted anything at all. No pics or the usual "Hey everyone I just got a TLX" thread.. And now his first post, approx 6+ weeks after taking delivery is to tell everyone he returned it..
Maybe it's me, but I find this a little odd..
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#5
Three Wheelin'
The conspiracy theory has been running through my head reading some posts here and in other places this morning. Stay with me. Corporate espionage exists, a major corporation was hacked, a country was knocked off the internet. Is it not even remotely possible that someone could register here to make fake problem reports, and even continue posting on a regular basis, to build credibility, and post about failed fixes?
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Stew4HD (12-24-2014)
#6
troll be trollin
#7
Stay Out Of the Left Lane
Join Date: Oct 2003
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I'm not questioning that the OP had problems with his TLX, I'm sure he did. The only thing that struck me as unusual is this..
The OP got his TLX at the beginning of Nov and apparently that is when he registered on this forum..
However, he never posted anything at all. No pics or the usual "Hey everyone I just got a TLX" thread.. And now his first post, approx 6+ weeks after taking delivery is to tell everyone he returned it..
Maybe it's me, but I find this a little odd..
The OP got his TLX at the beginning of Nov and apparently that is when he registered on this forum..
However, he never posted anything at all. No pics or the usual "Hey everyone I just got a TLX" thread.. And now his first post, approx 6+ weeks after taking delivery is to tell everyone he returned it..
Maybe it's me, but I find this a little odd..
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#8
Drifting
I wish the OP the best of luck with the BMW. Test drives can be extremely short and you may not experience the car in the same conditions as your normal commute. With cars like these, I would insist on an extended test drive with a reasonable portion of normal commute.
I also agree that the OP probably didn't exhaust all his options in resolving the car's vibration issue. I guess he traded time for the extra money of trading for another vehicle
I also agree that the OP probably didn't exhaust all his options in resolving the car's vibration issue. I guess he traded time for the extra money of trading for another vehicle
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quantum7 (12-24-2014)
#10
I'm thinking the OP is either full of crap or hyper sensitive. If Acura said the supposed vibration was normal then I suspect it wasn't nearly as bad as he describes. In other words, I couldn't care less.
Last edited by smoooov; 12-24-2014 at 12:05 PM.
#11
I'm not questioning that the OP had problems with his TLX, I'm sure he did. The only thing that struck me as unusual is this..
The OP got his TLX at the beginning of Nov and apparently that is when he registered on this forum..
However, he never posted anything at all. No pics or the usual "Hey everyone I just got a TLX" thread.. And now his first post, approx 6+ weeks after taking delivery is to tell everyone he returned it..
Maybe it's me, but I find this a little odd..
The OP got his TLX at the beginning of Nov and apparently that is when he registered on this forum..
However, he never posted anything at all. No pics or the usual "Hey everyone I just got a TLX" thread.. And now his first post, approx 6+ weeks after taking delivery is to tell everyone he returned it..
Maybe it's me, but I find this a little odd..
I had a 2013 LExus CT200h. I have been a Club Lexus member since 1998, and owned 4 other Lexus cars (all have been fantastic). I never made a "welcome" thread in CT200h forum. It was the WORST cars of the 41 cars I have owned. After 11 months, 29K miles, I sold it last month. However unlike the OP here I didn't make a "good bye post." The car was such a POS, I didn't feel I needed to spend the time to say good bye on that forum or spend any time on it.
Its like a bad gf, dump and move on.
Just my counterpoint
Instead of citing other manufacturers, there are plenty of treads on this forum about the 2.4 motor burning lots of oil. However, many people have taken the car in and dealer/manufacturer has said "normal." This has happened a lot. Recently people have gotten full rebuilds on the motor, after the oil analysis.
So just because manufacturers say its normal, often isn't. On our Lotus forums, people crashed their cars from oil line rupture. Lotus refused to fixed it with some BS excuse. Then NHTSA got involved, and LOtus now fixed all the cars.
#12
I love mine...smooth as buttah.
#13
CTSV,TL, Audi Q7 & A5SB
There are people like that. Lots of people buy cars and join a forum to read, research, and search out problems. Then when they leave they say why they left.
I had a 2013 LExus CT200h. I have been a Club Lexus member since 1998, and owned 4 other Lexus cars (all have been fantastic). I never made a "welcome" thread in CT200h forum. It was the WORST cars of the 41 cars I have owned. After 11 months, 29K miles, I sold it last month. However unlike the OP here I didn't make a "good bye post." The car was such a POS, I didn't feel I needed to spend the time to say good bye on that forum or spend any time on it.
Its like a bad gf, dump and move on.
Just my counterpoint
I had a 2013 LExus CT200h. I have been a Club Lexus member since 1998, and owned 4 other Lexus cars (all have been fantastic). I never made a "welcome" thread in CT200h forum. It was the WORST cars of the 41 cars I have owned. After 11 months, 29K miles, I sold it last month. However unlike the OP here I didn't make a "good bye post." The car was such a POS, I didn't feel I needed to spend the time to say good bye on that forum or spend any time on it.
Its like a bad gf, dump and move on.
Just my counterpoint
And your situation was different.. You were a member for 15 years (since 1998) on Club Lexus, so I am pretty sure you had more than one post before you dumped your CT. So even if you decided to make a post about how you got rid of your CT it would have made sense. THe OP (IMO) doesn't..
Like I said, IMO it just seemed strange that his first post, after joining 6 weeks ago is about how he dumped his car..
I mean why even bother posting, just move on....
#14
Thanks for the insults,negative comments and innuendo.I did test drive a demo vehicle with the V6 and didn't notice the vibration. I have bought several first year model cars before without any problems.To call someone "stupid" for buying a first year model means there are thousands of buyers, including tlx forum members, who are stupid. 'Finicky", not quite. Like I said, no car should vibrate the way mine did, especially a $40K luxury car. "Full of crap or hypersensitive," nope. Shop foreman noticed the vibration and so did my wife and friends. Acura is aware of the vibration problem and if you research the subject on this forum you will see that it exists. There is a video made by Acura that describes the vibration you may feel from the VCM. Do your research. If the dealer could have fixed it, I'd still have the car. They made it perfectly clear to me that it is the way it is. As far as being a "troll" and not having purchased the car, how suspicious, paranoid and overly loyal can you get. Do you really think I don't have better things to do than fictionalize the purchase and problems of a car. I bought the car at Prime Acura, vin#19UUB2F5XFA008671. It is now for sale at Peabody Acura. Go check the Car Fax. To the knucklehead who is wondering why I didn't post a big hello when I first bought the car and joined the forum, I have better things to do and just take a look at the responses to my post. My post was not intended to offend or hurt anyone's feelings. I understand brand loyalty. I have had 4 Hondas. I made this post because I want to make sure potential buyers are aware of this problem. I wish I was aware of this forum and researched problems with the tlx before I bought it, because I would have passed. "Good luck with maintenance on BMW," thank you but all maintenance is included for 4years/50K miles. Good luck with your tlx and Merry Christmas and a Happy New Year.
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#15
Racer
Yeah, seems like this guy was just fed up and wanted to make a point by telling all of us about his/her bad experience. It's been said, we don't really know how bad the vibration was, since we don't know who this person is. The fact is, with any car company at any pricepoint, there are going to be some issues. Moving into a BMW, good luck. A friend of mine who drives 40k+ miles a year just traded in his 100k mile 2011 335i bought used because he was spending 4 or 5 thousand dollars a year to fix things that were breaking.
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Stew4HD (12-24-2014)
#18
Stay Out Of the Left Lane
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Sobrut911 -
My point was that in roughly 18 months you will be out of warranty and your free maintenance. From THAT point on the maintenance costs and out of warranty repairs are likely to be significant. It's a fairly well known fact German marques are not are reliable as the Japanese. So if you plan on keeping yours for a period of time, your out of pocket costs as well as some time with your dealer are going to be higher. You could trade in on a regular basis to stay within warranty but you do have tags, taxes and title each time.
With all this being said, it's you car(s) and your money. You can do as you see fit, but five weeks isn't really a long time to work out an issue. Hopefully you didn't take too much of a hit on your trade.
And if you were trying to resolve the vibration with Prime Acura, you were sunk before you started. They are truly jamokes there and are clueless. It starts with the sales staff and continues on to the service dept. I've tried to do business with them on multiple occasions and have given up. I only use Acura of Boston. They are more than twice the distance from me but they know what they are doing and treat me properly.
Peace!
My point was that in roughly 18 months you will be out of warranty and your free maintenance. From THAT point on the maintenance costs and out of warranty repairs are likely to be significant. It's a fairly well known fact German marques are not are reliable as the Japanese. So if you plan on keeping yours for a period of time, your out of pocket costs as well as some time with your dealer are going to be higher. You could trade in on a regular basis to stay within warranty but you do have tags, taxes and title each time.
With all this being said, it's you car(s) and your money. You can do as you see fit, but five weeks isn't really a long time to work out an issue. Hopefully you didn't take too much of a hit on your trade.
And if you were trying to resolve the vibration with Prime Acura, you were sunk before you started. They are truly jamokes there and are clueless. It starts with the sales staff and continues on to the service dept. I've tried to do business with them on multiple occasions and have given up. I only use Acura of Boston. They are more than twice the distance from me but they know what they are doing and treat me properly.
Peace!
#20
Pro
Although there is a point to not rushing to buy a new model immediately after it's introduced. I was flabbergasted to note that there is already a transmission recall on the V6 and I also recall that way back when in 2000 we bought our first TL that there was also some transmission related repair program that was going on.
It's not like they just started making automatic transmissions yesterday and I have to assume that Acura did a fair amount of real-time road testing before releasing the car which is why I find the transmission issue strange.
It's not like they just started making automatic transmissions yesterday and I have to assume that Acura did a fair amount of real-time road testing before releasing the car which is why I find the transmission issue strange.
#22
Thanks for the insults,negative comments and innuendo.I did test drive a demo vehicle with the V6 and didn't notice the vibration. I have bought several first year model cars before without any problems.To call someone "stupid" for buying a first year model means there are thousands of buyers, including tlx forum members, who are stupid. 'Finicky", not quite. Like I said, no car should vibrate the way mine did, especially a $40K luxury car. "Full of crap or hypersensitive," nope. Shop foreman noticed the vibration and so did my wife and friends. Acura is aware of the vibration problem and if you research the subject on this forum you will see that it exists. There is a video made by Acura that describes the vibration you may feel from the VCM. Do your research. If the dealer could have fixed it, I'd still have the car. They made it perfectly clear to me that it is the way it is. As far as being a "troll" and not having purchased the car, how suspicious, paranoid and overly loyal can you get. Do you really think I don't have better things to do than fictionalize the purchase and problems of a car. I bought the car at Prime Acura, vin#19UUB2F5XFA008671. It is now for sale at Peabody Acura. Go check the Car Fax. To the knucklehead who is wondering why I didn't post a big hello when I first bought the car and joined the forum, I have better things to do and just take a look at the responses to my post. My post was not intended to offend or hurt anyone's feelings. I understand brand loyalty. I have had 4 Hondas. I made this post because I want to make sure potential buyers are aware of this problem. I wish I was aware of this forum and researched problems with the tlx before I bought it, because I would have passed. "Good luck with maintenance on BMW," thank you but all maintenance is included for 4years/50K miles. Good luck with your tlx and Merry Christmas and a Happy New Year.
Problems happen with all cars, and here is my experience with a first year model. Me and my wife both drive 2 seaters. We had a kid, and we have lots of visitors. Didn't want Minivan, and we are anti suv. So we bought a 2012 Mazda5 in 2011. It was new, model year car.
The dealership we bought from closed down within 5 weeks. It was open for 11 months (santa monica mazda). Thousand Oaks Mazda also closed. Now there is a new culver city and a new santa monica mazda. So in the area we lived in (Brentwood), there were some changes in the Mazda Franchise.
On our test drive, we couldn't go over 60mph (traffic), car was great.
On the way home (about 25 miles on car), get up 80mph, WHOLE car, steering wheel, floorboard vibrates. It was ANNOYING. Dealership wouldn't fix it. Said it was normal. I went to two other dealerships, test drove new cars, an none of the others had it. I got MazdaNA involved, and they agreeed to give me 4 new wheels/tires from anotehr new 5. Problem never happened.
I would have sold the car, like you did. BUt our choice was very limited (no real 6 seater useable cars that are cheap with good MPG).
So it took me 3 months to get MazdaNA to correct a problem.
Now 3 years after owning the car, Mazda24/7 *forum* is full of threads of people with the vibration problem and dealers sayign its normal.
Enjoy the 5, Happy Holidays
#23
Personally, I bought my TLX for the headlights. If they ever stop working, I'll be back to tell you all "adios".
What the OP did is common in car forums. No rules against it. I am kind of surprised by some of the reactions though. It's just a car for gosh sakes!
What the OP did is common in car forums. No rules against it. I am kind of surprised by some of the reactions though. It's just a car for gosh sakes!
#24
If what you feel is the same as other V6 TLXs on the dealer lot (assume you've tried them), than it would be considered 'normal' for the TLX. Could this 'normal' be different than other applications in other V6 Honda/Acuras you may have owned? Of course, engine mounts, suspension, and subframe mounting techniques will vary from model to model.
Understanding how many H/As have VCM, it probably is fair to suggest that you are more sensitive than many others, and that's not a criticism. Just sorry it didn't work out for you.
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#25
I bought a first gen Acura and I am very happy with it. Actually, ownership has exceeded my expectations as I expected no aftermarket support yet I am seeing it rather quickly. My 1st gen was everything I expected. I test drove it twice, a tested another of the same car different trim, and nothing bad has surprised me.
So I would say you are half correct. Id blame inadequate research over the car being a first gen.
#26
Thanks for the insults,negative comments and innuendo.I did test drive a demo vehicle with the V6 and didn't notice the vibration. I have bought several first year model cars before without any problems.To call someone "stupid" for buying a first year model means there are thousands of buyers, including tlx forum members, who are stupid. 'Finicky", not quite. Like I said, no car should vibrate the way mine did, especially a $40K luxury car. "Full of crap or hypersensitive," nope. Shop foreman noticed the vibration and so did my wife and friends. Acura is aware of the vibration problem and if you research the subject on this forum you will see that it exists. There is a video made by Acura that describes the vibration you may feel from the VCM. Do your research. If the dealer could have fixed it, I'd still have the car. They made it perfectly clear to me that it is the way it is. As far as being a "troll" and not having purchased the car, how suspicious, paranoid and overly loyal can you get. Do you really think I don't have better things to do than fictionalize the purchase and problems of a car. I bought the car at Prime Acura, vin#19UUB2F5XFA008671. It is now for sale at Peabody Acura. Go check the Car Fax. To the knucklehead who is wondering why I didn't post a big hello when I first bought the car and joined the forum, I have better things to do and just take a look at the responses to my post. My post was not intended to offend or hurt anyone's feelings. I understand brand loyalty. I have had 4 Hondas. I made this post because I want to make sure potential buyers are aware of this problem. I wish I was aware of this forum and researched problems with the tlx before I bought it, because I would have passed. "Good luck with maintenance on BMW," thank you but all maintenance is included for 4years/50K miles. Good luck with your tlx and Merry Christmas and a Happy New Year.
The mods must be happy and approving of them or the commenters would not have freedom to call people stupid and dumb. My last post here. Enjoy the new ride. My parents still are driving Bimmers and nothing else.
#28
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2012wagon (12-24-2014)
#31
wow....just wow. and I thought that it was just me who got bullied for suggesting something negative. Oh, thats right. I am sensitive or was that sarcastic? Welcome to Acurazine.
Sorry to hear that the TLX was not for you.
Sorry to hear that the TLX was not for you.
#32
I bought a tlx v6 front wheeel drive with tech package on 11/3/14 and traded it in on 12/12/14. I couldn't live with the vibration at steady cruising speeds above 37 mph when applying light pressure to gas pedal to maintain speed or the constant vibration above 70 mph. On the first visit to dealer they re-balanced all 4 tires. It didn't work. On second visit the shop foreman went for test drive and confirmed vibration in steering wheel, gas pedal and driver's seat. Picked up car next day and was told it is the torque converter and variable cylinder management (VCM) and Acura is aware of it and it is "normal" and there is no fix for it. Then I find out there is a problem/recall with transmission due to pawl. I drive 30K miles a year, mostly highway (70-80 mph) and there was no way I could live with the vibration. Very disappointed in Acura. A $40K luxury car, or any car for that matter, should not have this vibration. I traded it in for a 15 BMW 535ix and after 1000 miles no vibration.
#33
Pro
#34
Suzuka Master
^ Poor Fred. Thin skin abounds here. You spread FUD, you get mud thrown back at you. It is that way on every forum out there.
You have no sense of humor.. WHOOOSH, when someone uses sarcasm on you it flies over your head! As for your "control issues" comment..? Too funny!
You have no sense of humor.. WHOOOSH, when someone uses sarcasm on you it flies over your head! As for your "control issues" comment..? Too funny!
#35
Suzuka Master
be at cross purposes
be bewildered
be confused
be perplexed
confound
confuse
fail
get signals crossed
get signals mixed
get wrong
get wrong impression
misapply
misapprehend
miscalculate
miscomprehend
misconceive
misconstrue
misinterpret
misjudge
misknow
misread
misreckon
miss
miss the point
mistake
not register
take amiss
take wrongly
#36
Pro
Hey Stew--all good ones
The points being that it is strange that (1)some mechanical device (like a transmission) that has been around for umpteen (or choose another adjective) years suddenly goes south and (2)before offering a new model with new features there hasn't been a huge amount of debugging and real-world testing to uncover these types of issues before going to market.
The points being that it is strange that (1)some mechanical device (like a transmission) that has been around for umpteen (or choose another adjective) years suddenly goes south and (2)before offering a new model with new features there hasn't been a huge amount of debugging and real-world testing to uncover these types of issues before going to market.
#37
Suzuka Master
Just a quick FYI, the tranny didn't go south, there was an "issue" that affected a number of units. The issue didn't affect the capabilities of the car while driving.. it was "gulp" the lack of setting the PARK that was at fault.... not making light of the potential risk there but merely clarifying.
I do understand your "perplexity'? Have a Merry Christmas!
I do understand your "perplexity'? Have a Merry Christmas!
#38
Just a quick FYI, the tranny didn't go south, there was an "issue" that affected a number of units. The issue didn't affect the capabilities of the car while driving.. it was "gulp" the lack of setting the PARK that was at fault.... not making light of the potential risk there but merely clarifying.
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#39
^ Poor Fred. Thin skin abounds here. You spread FUD, you get mud thrown back at you. It is that way on every forum out there.
You have no sense of humor.. WHOOOSH, when someone uses sarcasm on you it flies over your head! As for your "control issues" comment..? Too funny!
You have no sense of humor.. WHOOOSH, when someone uses sarcasm on you it flies over your head! As for your "control issues" comment..? Too funny!
#40
Full of shit
I got a feeling this guy is full of shit. The V6 doesn't have a torque converter. My V6 advance is smooth. i can't even feel I'm going 90mph sometimes, look down at the speedometer and force myself to back it down to legal limits.