JT4

Wasn't sure if I should post this here or in Off Topic.

http://autos.yahoo.com/blogs/motoram...192544256.html

J.D. Power 2013 Vehicle Dependability Survey Brand Problems per 100 vehicles
Lexus 71
Porsche 94
Lincoln 112
Toyota 112
Mercedes-Benz 115
Buick 118
Honda 119
Acura 120
Ram 122
Suzuki 122
Mazda 124
Chevrolet 125
Industry Avg. 126
Ford 127
Cadillac 128
Subaru 132
BMW 133
GMC 134
Scion 135
Nissan 137
Infiniti 138
Kia 140
Hyundai 141
Audi 147
Volvo 149
Mini 150
Chrysler 153
Jaguar 164
Volkswagen 174
Jeep 178
Mitsubishi 178
Dodge 190
Land Rover 220

ucf_bronco

iTrader: (1)

Am in the only one confused by a study that shows problems per 100 vehicles with most of the numbers being over 100?

So the industry average is 126 out of 100 vehicles have problems?

Someone explain what I am missing...

EDIT - nevermind, I see that is the number of problems per 100 vehicles...not number of vehicles with problems.

g37guy01

Does anyone think there is enough of a sample size for 2013? I don't. Obviously jd powers does, but does anyone, except the manufacturers who pay dearly really care?

docboy

The 2013 JD Powers survey is based on vehicles bought in the 2010 MY. So yes, I would suspect there is sufficient sample size for their survey.

Whether you care or not, YMMV.

AtotheZ

Interesting thread. Didn't expect Mercedes to be above Acura on the list.

012TL-GLM

These numbers should be taken in stride - I researched JD Power's figures before, and these "problems" can really include anything, including problems reported where nothing is actually wrong. Example, there have been rattles reported that turned out to be the customer's sunglasses. Not saying the figures aren't useful, just keep an open mind while digesting them

KeithL

I have no trust in the JD Power numbers they are too vague.

BEAR-AvHistory

Looks like first place to last place is .71 defects per car to 2.2 defects per car & someone not liking where a button is placed is a "defect".

Shoot2Thrill

No it is not. Once again you are just posting BS.

You can make various conclusions but that is not one of them.

BEAR-AvHistory

C&D said "Citing examples like BMW moving its cruise control from a separate stalk to buttons on the steering wheel". Guess C&D is also BS about how quick the 4G is too.

http://www.autoblog.com/2011/12/05/c...j-d-power-iqs/

BEAR-AvHistory

Hey just noticed your TL's were all 6MT's. Maybe you could help out the guys in the other thread by doing Englishtown getting some times & MPH data that they are all speculating about. Be nice to see at least one of you actually putting your car on the line instead of just quoting Magazine performance times.

Saturday April 6th is the Import vs Domestic Street Wars

Shoot2Thrill

Trashing TL's again on the site when you don't own one. Sad existence!

BEAR-AvHistory

So any thoughts about the JD Powers story in C&D, also any plans to try your 4G 6MT @ Englishtown?

g37guy01

I have never been at Englishtown. I'm putting the date on the calendar and I'm gonna bike over there.

BEAR-AvHistory

Its an excellent facility & a really good event. Maybe some of the local Acurazine guys will show the flag for Acura.

They ran the NHRA summer nationals there for years, don’t know if they still do. I ran a lot of cars in both super stock classes & bracket races over the years. Also ran a 33 Ford 3 window coupe for about 10 years in the annual old time drags event. First time I ran at Englishtown the pits were not even paved, they have come a long way over the years.

Way better then anything we have down here except for Charlotte Motor Speedway. CMS would be a 400 mile round trip for me so it’s a non starter.

BEAR-AvHistory

""For the third straight year, excessive wind noise was the top problem, said Raffi Festekjian, director of global automotive research operations.""

Rocketsfan

http://www.bostonglobe.com/business/...SPO/story.html

----------------------------------

"For the third straight year, excessive wind noise was the top problem, said Raffi Festekjian, director of global automotive research operations. Noisy brakes came in second, and problems with chipping or fading paint were third, also for the third consecutive year.

But trouble with dashboard electronics is on the rise, especially in the premium segment. People reported wrong or missing directions in navigation systems, and voice-recognition software that doesn’t recognize commands. The voice problem made the top 10 for the first time.

In J.D. Power’s study last year, owners reported more problems with audio, entertainment, and navigation systems than with any other feature."

KeithL

Interesting, but I am not a fan of including that in the quality numbers. This could be a combination of things, from people not really learning how to use the tech in their car to just crappy tech in the car. That is like saying just because the car does not ride well in the drivers opinion that it is a initial quality problem.

BEAR-AvHistory

Ride is one of the points on the survey. Its really hard to get more subjective that that, well maybe wind noise.

Problem is the JD Powers reliability report does not have much to do with key reliability measures.

KeithL

One of the few things I like about consumer reports is the annual car issue, I find that gives better insight into real world reliability of owners, try even that can be skewed, but I think it is a better indicator.

JM2010 SH-AWD

Agree. The number of responses start to get high enough to bring some robustness to the results. However, there is still a self-selection issue (non-randomness) because readers/owners decide on their own whether or not to respond. But I have found that generally their results correspond with what I've observed in the "real world.

juniorbean

iTrader: (5)

for Mercedes. But yeah, I kind of take JD Power results with a grain of salt...

Mr. Maker

iTrader: (4)

JT4

Yeah I didn't expect MB or Lincoln to be ahead of us.

Legend2TL

+1, over the decades I've found CR to be the most representative to what myself, relatives, and friends have had with vehicles long term.
Still the best source for long term reliability reports

dallison

I find them useless in the short term, but useful in the long term reliability.