Dude Hits my car.

We settle thru insurance.

We get estimate, car gets worked on.

Cars finished.

I go to pick up Car and the shop wont

release the car because they haven't recieved payment from MetLife.





The insurance agent tells me the check was mailed out on the 9th.

I tell her what do you expect me to do, just wait?!?

And shes like "Unfortunately, theres nothing I can do".

What do you do in my position?

 

First of all, your insurance company sucks. Since it's their fault that you can't pick up your car, just make sure they cover the additional expense you've incurred as a result of their stupidity. I would submit any additional rental bills if you've incurred the expense.

Otherwise, this is out of your control. Call your insurance adjuster back and ask to speak to the manager and complain. All you can do is wait or file a department of insurance complaint report if you really want to piss them off. This is coming from a former adjuster...

 

That's why I go with State Farm where they have "Service First" to ensure your car gets repaired as quickly as possible.

In your situation, I probably would have waited until I had the check in hand and then made the appointment to get it repaired - if your car was able to be driven from the scene.

 

I use State Farm.

its the fawker who hit me that has MetLife.

Btw, I got the car back today anyway..

Complaining does work sometimes actually....