Alpine 9853 headunit

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Old 07-19-2005, 06:45 PM
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Alpine 9853 headunit

Do anyone have a alpine 9853 glide touch headunit? I just bought it two months ago for 460.00 including installation from best buy, and two months later the damn thing can't eject a cd. It just says "open" and nothing happens. It can't even tilt down...... Anyone had this problem? I notice in all the best buys I go to does it..... The same headunit on display does the same thing. They won't let me return it and get a new one because I didn't buy the 2 year warranty. So now I have to send it back to alpine to get it fix. Do anyone have any instructions on how to take out the headunit off of a 99 TL??? Thanks.
Old 07-19-2005, 07:19 PM
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That's a commom problem with the 1st batch of '05 Alpine radios. Have u tried calling Alpine... they are aware of this problem.
Did they give you the removal keys, with those u can just slide the radio out.

Last edited by BlueAc; 07-19-2005 at 07:21 PM.
Old 07-19-2005, 07:27 PM
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Originally Posted by BlueAc
That's a commom problem with the 1st batch of '05 Alpine radios. Have u tried calling Alpine... they are aware of this problem.
Did they give you the removal keys, with those u can just slide the radio out.

from what i heard the first batch did have that problem, and were supposed to be all recalled. Definately call Alpine and let them know
Old 07-19-2005, 07:29 PM
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Originally Posted by BlueAc
That's a commom problem with the 1st batch of '05 Alpine radios. Have u tried calling Alpine... they are aware of this problem.
Did they give you the removal keys, with those u can just slide the radio out.
Hey, when I call them, the guy told me he never heard of that problem before. He told me to send it to alpine. How do I get the removal keys?
Old 07-19-2005, 07:30 PM
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Originally Posted by Dreamdtt2000
Hey, when I call them, the guy told me he never heard of that problem before. He told me to send it to alpine. How do I get the removal keys?

it should be in the box, i think u need to call back and talk to someone else
Old 07-19-2005, 07:32 PM
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Do it come with the harness?
Old 07-19-2005, 07:37 PM
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Originally Posted by Dreamdtt2000
Do it come with the harness?
They are usually taped to the side of styrofoam (I think thats how u spell it) box. If not Best Buy should have some spare ones'.

But definately call Alpine again, they are well aware of it.
Old 07-20-2005, 12:38 AM
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Originally Posted by dark inspire
from what i heard the first batch did have that problem, and were supposed to be all recalled. Definately call Alpine and let them know
True indeed. They recalled a bunch of units.
Old 07-20-2005, 08:19 AM
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Buy a new one from best buy. Take the old one out of your car. Return the old one to Best Buy with the receipt for the new one and get your money back.
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