Support Question: IB iPhone app not working properly
#1
Senior Moderator
Thread Starter
IB iPhone app not working properly
Is anyone else having this issue?
When I use the IB iPhone app to access AZ, I get frequent Parse errors while opening threads. Pages will randomly not open. I've had to go back to using mobile Safari on my iPhone.
"Parse Error
The remote server sent an unknown response. This could be because the forum plugin is outdated. Tap the 'Report' button below to send this report to support for analysis."
Using iPhone 6+ with iOS 8.3, not jailbroken. This was also happening under 8.2.
I use other IB forums with the app, and it's only AZ I have trouble with.
Anyone else have this problem?
When I use the IB iPhone app to access AZ, I get frequent Parse errors while opening threads. Pages will randomly not open. I've had to go back to using mobile Safari on my iPhone.
"Parse Error
The remote server sent an unknown response. This could be because the forum plugin is outdated. Tap the 'Report' button below to send this report to support for analysis."
Using iPhone 6+ with iOS 8.3, not jailbroken. This was also happening under 8.2.
I use other IB forums with the app, and it's only AZ I have trouble with.
Anyone else have this problem?
#2
Senior Moderator
Thread Starter
Anyone? Bueller?
#3
Senior Moderator
Thread Starter
No one else uses the mobile app?
#4
Suzuka Master
I've been having the same issue for the last couple weeks.
Its seeems to be on 9/10 threads I click on
Its seeems to be on 9/10 threads I click on
#5
Community Architect
robb m.
robb m.
The app is currently broken, but we have a new app that has been submitted to the app store which is awaiting review. Should be live this week..
The following users liked this post:
neuronbob (04-30-2015)
#6
Suzuka Master
Just curious if there is any update on this?
#7
Senior Moderator
Thread Starter
New app is live. I have tested it and no more parse errors. The user titles are unformatted, but other than that no big issues. Will use more and will add feedback as needed.
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#8
Senior Moderator
IB iPhone app not working properly
Woohoo! Digging the new app! Much better than the last POS. Well done IB! Posting from it now
#9
Senior Moderator
Thread Starter
IB iPhone app not working properly
Most is well with the new app. We can't thank from the app, though. Any plans for inclusion?
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