Sunroof shattered WTF
#1
Sunroof shattered WTF
The sunroof on my 2012 ZDX shattered this morning. I wasn't aware it happened drove less than a mile to my destination (my mechanic for an oil change, ironically), got out of the car, and startled to see the sunroof glass all broken up (it's tempered glass). Mechanic had never seen anything like it. Looks very much like a compression failure that the glass got too big and finally buckled from side to side (long up-swollen break) and fractured along the entire edge above each door.
Anyone?
A quick Google shows that shattering sunroofs are a thing Consumer Reports has three articles on it. Acura (and ZDX) are not specifically mentioned.
Insurance won't cover it since there is no cause of damage. Acura will replace it*, but with no compensation or discount.
*Replacement cost for the glass panel alone is $1,600. Labor will be a few hundred dollars (mostly to make sure all the broken glass is removed). Part is currently back-ordered with no delivery date listed. To me, that means there may not be any part in their inventory, in which case I likely won't see one.
Car is in good shape. 66,000 miles. No issues. Had hoped to get another 5+ years from it, as I like it and it is the perfect combination of hauler/cruiser that I need.
Mostly looking for anyone who has had the same thing happen (or heard about it), but open to suggestions.
Thanks.
Anyone?
A quick Google shows that shattering sunroofs are a thing Consumer Reports has three articles on it. Acura (and ZDX) are not specifically mentioned.
Insurance won't cover it since there is no cause of damage. Acura will replace it*, but with no compensation or discount.
*Replacement cost for the glass panel alone is $1,600. Labor will be a few hundred dollars (mostly to make sure all the broken glass is removed). Part is currently back-ordered with no delivery date listed. To me, that means there may not be any part in their inventory, in which case I likely won't see one.
Car is in good shape. 66,000 miles. No issues. Had hoped to get another 5+ years from it, as I like it and it is the perfect combination of hauler/cruiser that I need.
Mostly looking for anyone who has had the same thing happen (or heard about it), but open to suggestions.
Thanks.
#2
Senior Moderator
https://www.oemacuraparts.com/v-2012...er--glass-roof
Glass can be found there for about 1000. Maybe even cheaper on ebay.com or car-part.com used.
Glass can be found there for about 1000. Maybe even cheaper on ebay.com or car-part.com used.
The following users liked this post:
Kirby Krieger (02-15-2019)
#3
Stay Out Of the Left Lane
Join Date: Oct 2003
Location: SE Mass --- > Central VA --- > SE Mass
Age: 57
Posts: 8,953
Received 1,236 Likes
on
1,023 Posts
I would go back to your insurance company and have them fully explain why they won't cover it. The glass is shattered - regardless of the reason/cause and needs to be replaced. Driving as is, is unsafe for you and other motorists.
In MA, glass is 100% covered and with no deductible, so maybe it's different but just seems bizarre they would deny coverage.
I had a 94 Accord and developed a crack (read stress fracture) in the sunroof. There was no impact and I brought it to the dealer. I had to bring it back a 2nd time for a regional mgr to see it, but they covered the replacement via the original warranty. I know this doesn't apply in your case, but just another data point.
In MA, glass is 100% covered and with no deductible, so maybe it's different but just seems bizarre they would deny coverage.
I had a 94 Accord and developed a crack (read stress fracture) in the sunroof. There was no impact and I brought it to the dealer. I had to bring it back a 2nd time for a regional mgr to see it, but they covered the replacement via the original warranty. I know this doesn't apply in your case, but just another data point.
Last edited by NBP04TL4ME; 02-15-2019 at 01:57 PM.
#4
Burning Brakes
It of course depends on your insurance coverage, but NBP04TL4ME is correct--under most policies, something like this should be covered. It may be comprehensive rather than collision, you will have to pay your deductible, and they may raise your rates--but it should be covered.
#5
Funny that you say that, I live in Canada
The sunroof on my 2012 ZDX shattered this morning. I wasn't aware it happened drove less than a mile to my destination (my mechanic for an oil change, ironically), got out of the car, and startled to see the sunroof glass all broken up (it's tempered glass). Mechanic had never seen anything like it. Looks very much like a compression failure that the glass got too big and finally buckled from side to side (long up-swollen break) and fractured along the entire edge above each door.
Anyone?
A quick Google shows that shattering sunroofs are a thing Consumer Reports has three articles on it. Acura (and ZDX) are not specifically mentioned.
Insurance won't cover it since there is no cause of damage. Acura will replace it*, but with no compensation or discount.
*Replacement cost for the glass panel alone is $1,600. Labor will be a few hundred dollars (mostly to make sure all the broken glass is removed). Part is currently back-ordered with no delivery date listed. To me, that means there may not be any part in their inventory, in which case I likely won't see one.
Car is in good shape. 66,000 miles. No issues. Had hoped to get another 5+ years from it, as I like it and it is the perfect combination of hauler/cruiser that I need.
Mostly looking for anyone who has had the same thing happen (or heard about it), but open to suggestions.
Thanks.
Anyone?
A quick Google shows that shattering sunroofs are a thing Consumer Reports has three articles on it. Acura (and ZDX) are not specifically mentioned.
Insurance won't cover it since there is no cause of damage. Acura will replace it*, but with no compensation or discount.
*Replacement cost for the glass panel alone is $1,600. Labor will be a few hundred dollars (mostly to make sure all the broken glass is removed). Part is currently back-ordered with no delivery date listed. To me, that means there may not be any part in their inventory, in which case I likely won't see one.
Car is in good shape. 66,000 miles. No issues. Had hoped to get another 5+ years from it, as I like it and it is the perfect combination of hauler/cruiser that I need.
Mostly looking for anyone who has had the same thing happen (or heard about it), but open to suggestions.
Thanks.
#6
Stay Out Of the Left Lane
Join Date: Oct 2003
Location: SE Mass --- > Central VA --- > SE Mass
Age: 57
Posts: 8,953
Received 1,236 Likes
on
1,023 Posts
^^^ expansion and contraction of glass, rubber and metal at differing rates. Tolerances may be enough for yours never to actually crack.
Thread
Thread Starter
Forum
Replies
Last Post