Renew XM Radio for $77 or less for 12 months, Part 7

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Old 05-11-2011, 05:37 PM
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Just worked for me as well.. $77 woot!
Old 05-11-2011, 09:48 PM
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I MAY call back and ask for the $77 deal...and if they give it to me and include Howard Stern, I'm in.

Anyone getting Howard on XM?
Old 05-11-2011, 09:57 PM
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Damn I put xm in my work truck and got stuck at 180.00 something a year. About to pick up 07 TL-S and want to add 2nd to my account. Is there anyway to drop traffic/weather and then pick up 2nd unit??? I got raped lol.
Old 05-12-2011, 09:48 PM
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Called to cancell period. On hold for 25min twice and they hung up each time because I would not take the offer (5mo for $25). This is the my third call. Wonder if the Oregon Attorney General will work with Washington AG on my complaint. I will be recording this call.
Old 05-14-2011, 04:52 PM
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So I called yesterday to ask about working out a deal...
AND GUESS WHAT!?!? I got raped too. The girl I spoke with the other day only cancelled my auto renew, NOT my actual subscription. So after the 5 months at $20 was up on 5/11/11...I had a past due of $185ish.

I was prepared for a fight, told them the name of the girl I spoke with, that she didn't close my account and that I was not offered and promotions. They transferred me to retention department. Spoke to the nicest Canadian girl named Kendra. Not even a blink of a problem...she said "don't worry, you don't owe us anything". She also divulged that the person you speak with gets "dinged" for losing a customer...so a lot of them just pretend to misundstand and only cancel the auto pay, not the subscription.

That said, she immediately offered to cancel it, or cut it in half...namely $77/year or $85 with taxes/royalties. I asked about Stern, because I miss hearing him. $111/year WITH Stern (some super XM-Sirius package). I said, for $25 extra bucks a year, it'd be worth hearing my boy Howard again. Decidedly, her customer service skill is what made me NOT cancel and keep the service. Plus, it was a good deal and I DO love XM.

Only downside is my I-simple makes my radio go crazy when plugged in...but only when I switch to XM. SO...I disconnected it for the time being.
Old 05-15-2011, 05:01 PM
  #366  
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just renewed, couldnt get past the royalty fee though...

I got a flyer in the mail last week for $77 with a waived activation fee, but followed the script just to see if it worked with the flyer handy.

im cancelling in a year unless they give the $77 deal again.


my flyer had a web site as well, http://www.xmradio.com/backtoxm
Old 05-15-2011, 06:14 PM
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they will offer the same deal in a year, the key is to make sure you're NOT on auto renewal/auto pay so they HAVE to send you some offers asking you to stay on with them. The girl I spoke with was very sweet and told me I could do it every year.
Old 05-18-2011, 11:31 AM
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Yes, get off the auto pay. We switched banks and were waiting for the call/bill from XM. Trouble is now that the service is canceled, our $60 credit goes to the OLD card.
Old 05-18-2011, 01:00 PM
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They were pretty accomodating, man...call them up and see what they can do for you. Just make sure they transfer you to the retention department...regular sales dept is supposed to tell you they aren't sure what you're talking about. Prepare to wait 15+ minutes on hold...worth it, in the end though..
Old 05-19-2011, 04:36 AM
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Lightbulb

I have to call this week, as my 3 months is up on My 24th. Hope this deal works .......
Old 05-19-2011, 10:10 AM
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This is a weird one and totally my fault but it worked out just fine. I have been doing this since 2007, everytime with the $77 a year plan - have become quite good at this :-)

Anyway, I absolutely had a brain fart and forgot to call before the promotional period ended so i got slapped with the quarterly charge of $46, the only good thing about that was they had and old credit card on file which i had cancelled about a year ago. Due to my work schedule and projects i really didnt have time to call them until today, about 3 weeks late into the quarter and a couple of voicemail requesting updated payment info.

I had to wait about 10 minutes on the phone which irritated me but when i got through this really sweet lady answered - i straight out requested a cancellation willing to pay whatever i owed. She asked me if i really liked the service to which i responded yes, so out of left field she said, you have a really nice, sweet voice young man, im guessing you are on your mid 20's (i am 25 :-| ) so naturally i blushed lol. She told me she'll wave all the pending charges and give me the same 77 a year plan. I honestly didnt expect that, i mean, im ignoring their calls, ready to cancel and she throws that curve ball at me. I had to say yes, but honestly, without a clue as to why exactly. i didnt want XM anymore so i didnt care about it but somehow, i got another year.

Thats the story that made my day today, and all because someone made me feel today - a hostile customer by their standards nonetheless - like a valued customer.
Old 05-19-2011, 12:32 PM
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That's exactly the sentiment I had too...
but you got something...XM...and they got something, a customer and another $77.
Old 05-21-2011, 03:23 PM
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I'm a new TL owner and the $77 deal worked for me. With royalty fees the total came to $85.32, not bad for a year of service.
Old 05-21-2011, 06:02 PM
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Just renewed my wife's Crosstour subscription at the $77 rate and pre-renewed my TL subscription (still have two months left on my trial period) too.
Old 05-21-2011, 11:52 PM
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Glad to hear it...sounds like they are giving this deal out a little more freely these days.
Old 05-23-2011, 03:45 PM
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Originally Posted by SpecTro
This is a weird one and totally my fault but it worked out just fine. I have been doing this since 2007, everytime with the $77 a year plan - have become quite good at this :-)

Anyway, I absolutely had a brain fart and forgot to call before the promotional period ended so i got slapped with the quarterly charge of $46, the only good thing about that was they had and old credit card on file which i had cancelled about a year ago. Due to my work schedule and projects i really didnt have time to call them until today, about 3 weeks late into the quarter and a couple of voicemail requesting updated payment info.

I had to wait about 10 minutes on the phone which irritated me but when i got through this really sweet lady answered - i straight out requested a cancellation willing to pay whatever i owed. She asked me if i really liked the service to which i responded yes, so out of left field she said, you have a really nice, sweet voice young man, im guessing you are on your mid 20's (i am 25 :-| ) so naturally i blushed lol. She told me she'll wave all the pending charges and give me the same 77 a year plan. I honestly didnt expect that, i mean, im ignoring their calls, ready to cancel and she throws that curve ball at me. I had to say yes, but honestly, without a clue as to why exactly. i didnt want XM anymore so i didnt care about it but somehow, i got another year.

Thats the story that made my day today, and all because someone made me feel today - a hostile customer by their standards nonetheless - like a valued customer.
$46? They raised ours to over a bill($100). I am on an anti-wireless kick so I have cut all the techno-bullshit from my home/car. That's right FM radio for everyone in my house. Text message, fuck that, you got something to say to me you better be ready to speak. Internet service, I'll get my porn the old fashion way, photos from a magazine I bought at the adult store with no windows.
Old 05-23-2011, 10:49 PM
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Almost a good deal

Originally Posted by nunyazz
Just worked for me as well.. $77 woot!
I have 3 radios with XM, My wifes TSX, My TL and a Pioneer Portable... Called earlier today and got someone in India, and that was a DEAD END, no deal of any kind just full price or pay each quarter. .. I tried everything to no end!

Called back 3 hours later and got an American, , and she immediately gave me the $77 on the Pioneer and TSX.. On my TL I also have Nav and Traffic, so she was not willing to give me the $77 unless I wanted to drop Nav-Traffic... I asked her if she can you sweeten up the deal and recommended they give me Internet access for 12 months for Free! She hesitated and I said, "I rather not have to talk to a supervisor".. She said I have no promotions allowing me to do that.... I said, LOOK, I will give you my credit card but please do not have me down for Auto Renewal, Just Un-Check that box on your computer screen.. She said Please wait, came back in 2 minutes, and said you are not set up for automatic renewal... I was happy!
Old 05-25-2011, 04:49 PM
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Gave them a call. They offered the $85/yr ($77 + MR). No other promotions, e.g. 5 or 6 month, were available. Tried getting internet access thrown in but no success. Called the retention number directly, but she wasn't in the US, although she wasn't (or at least didn't sound) from India either...maybe the Caribbean? It was amusing because she kept talking in cents as opposed to dollars i.e. 8512 cents for yearly service. I had to concentrate to make sure I was getting the discount offer.

As an aside, if you are not on auto renewal, don't they charge you an extra $2 for "paper billing"?
Old 05-25-2011, 05:35 PM
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May be a little off topic - mods feel free to move - but did anyone else receive notification of the Satellite Radio Settlement from Sirius XM? I can post what I received if there is interest. Talks about freezing pricing of their base subscription plan for the balance of 2011 and other things.
Old 05-25-2011, 06:09 PM
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Interesting to know, to say the least.
Old 05-25-2011, 06:52 PM
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Originally Posted by rec
Gave them a call. They offered the $85/yr ($77 + MR). No other promotions, e.g. 5 or 6 month, were available. Tried getting internet access thrown in but no success. Called the retention number directly, but she wasn't in the US, although she wasn't (or at least didn't sound) from India either...maybe the Caribbean? It was amusing because she kept talking in cents as opposed to dollars i.e. 8512 cents for yearly service. I had to concentrate to make sure I was getting the discount offer.

As an aside, if you are not on auto renewal, don't they charge you an extra $2 for "paper billing"?
I just checked on line my Visa Card and do not see the $2 charge for no auto renewal, so for me NO.
Old 05-25-2011, 06:57 PM
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Originally Posted by rockstar143
Interesting to know, to say the least.
Here it is -


If You Subscribed to Sirius, XM, or Sirius XM Radio
You Could Get Benefits From a Class Action Settlement

Para una notificación en Español, llamar 1-800-760-6247 o visitar www.SatelliteRadioSuit.com
Read this message carefully. Records show you subscribed to Sirius XM Radio. We are sending this e-mail to tell you about the proposed Settlement of a class action that may affect your legal rights. Go to www.SatelliteRadioSuit.com for a detailed notice about the proposed Settlement. There is a class action lawsuit against Sirius XM concerning the July 28, 2008 merger that created Sirius XM. The lawsuit claims this merger violated federal antitrust laws and that Sirius XM raised its prices as a result of the merger. Sirius XM denies it did anything wrong.
Who's Included? You are included in the Class if you were a Sirius, XM, or Sirius XM subscriber anytime from July 29, 2008 to July 5, 2011 and you paid: (1) the U.S. Music Royalty Fee; or (2) a monthly multi-radio charge of $8.99; or (3) a $2.99 monthly Internet access charge if you previously did not pay to access Sirius XM's content over the Internet.
What Does the Settlement Provide? Under this proposed Settlement, Sirius XM has agreed it will not raise the price of its base subscription plan and certain other prices through the end of 2011. Additionally, subscribers with long term plans (excluding lifetime subscriptions) will be permitted to restart their plan at current rates before December 31, 2011. After approval of the Settlement, former subscribers will also be permitted to either (a) reconnect their satellite radio without paying a reactivation fee and receive one month of service at no cost; or (b) receive one month of Sirius XM Internet streaming service at no cost. The estimated value of the Settlement is $180 million. The Settlement does not provide for cash payments to the Class.
How to Get Benefits? Current subscribers scheduled to renew before December 31, 2011 do not need to do anything. Current subscribers who are scheduled to renew after December 31, 2011 and who want to restart their long term plan at current rates as well as former subscribers who want to reconnect service or receive streaming service should go to www.siriusxm.com/blessingclassaction.
What Are Your Options? If you do not want to be legally bound by the Settlement, you must exclude yourself from it. The deadline to exclude yourself is July 5, 2011. If you do not exclude yourself, you will release all claims against Sirius XM concerning any conduct arising out of, based on, or relating to the merger that created Sirius XM. If you stay in the Settlement Class, you may object to it by July 11, 2011. The detailed notice, available at the website or by calling the toll-free number, tells you how to exclude yourself or object. The Court will hold a hearing on August 8, 2011, to consider whether to approve the Settlement and a request by Class Counsel for attorneys' fees and costs up to $13 million, plus interest. You may appear at the hearing, but you don't have to. You may also hire your own attorney, at your own expense, to appear or speak for you at the hearing, but you don't have to.
Do not call or write to Judge Baer for information.
For more information about the Settlement: www.SatelliteRadioSuit.com 1-800-760-6247
Old 05-26-2011, 05:08 AM
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why can not XM..

and add sirius to one acct. i have sirius and the xm acct. it would only cost me $9.00 to add a radio to my acct but now i have 2 accts.Why can we not combined xm/sirius... anyone know???
Old 05-26-2011, 05:33 AM
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we just received notification from xm-we get it free for the next 2 weeks. We did not renew it after the trial period on one of our cars as we have sirius
Old 05-27-2011, 01:14 AM
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would i go about this the same if i just purchased a tsx and from my point of view...i never had a subscription?
Old 05-27-2011, 11:43 AM
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On the phone with them now. Calling to stop the Auto-renewal. Was offered the radio at $77. I also wanted to get the traffic and weather renewed. This seems to be a problem for the representative I spoke to. He was unable to find any packages that he could offer that had traffic and weather available. He was unable to even charge me the 77 on the radio and add traffic and weather at full price. The only package he could find would put me at $219 for the full year. Well my service is set to be cancelled on the 9th of July. Once it gets cancelled I will try again.
Old 05-27-2011, 05:07 PM
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Originally Posted by rockstar143
Spoke to the nicest Canadian girl named Kendra. Not even a blink of a problem...she said "don't worry, you don't owe us anything".
All Canadian girls are nice *lol* Its funny, if I call a customer service somewhere in the States, people are kind but its different...they'll answer: how may I help you...I'll say, good morning, how are things? and they pause and say...Sir, how can I help you? "

Canadian will start up a chat and say, nice weather eh?!
Old 05-28-2011, 02:56 PM
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When i bought my car last month i got the 3 months of free trial. I will try that 77 for one year deal when it ends. No way im paying every month for it.
Old 05-28-2011, 04:03 PM
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well you still pay every month...just not as much

and yeah, it's not just the girls...when I meet people and talk to them, I can usually tell if they were born and raised in the USA. We are in a rush have a sense of entitlement, fear touch and showing too much compassion. Wasn't born here, but was raised here....and I know what you mean.
Old 05-29-2011, 11:31 PM
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Just got the $77/yr. promo and I actually got the guy to give me that same price for the auto-renewal as well. I just asked him if there I were going to be getting "more flyers" in the mail for that promo again and he said most likely. I then asked him if he could authorize that same price for the $77/yr. for my auto-renewal and he said no problem. That way I wouldn't have to call again for the promo with the flier next year.
Old 05-30-2011, 07:11 AM
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Originally Posted by ~Lefty~
Just got the $77/yr. promo and I actually got the guy to give me that same price for the auto-renewal as well. I just asked him if there I were going to be getting "more flyers" in the mail for that promo again and he said most likely. I then asked him if he could authorize that same price for the $77/yr. for my auto-renewal and he said no problem. That way I wouldn't have to call again for the promo with the flier next year.
I hope you got that in writing or they e-mailed you confirmation on that. You do know that after music royality fees, taxes, etc. that $77.00 is about $88.00
Before your next auto-renewal I would check to see what they plan to charge you. Once they take the money out of your account is very hard to get a refund from them.
Old 05-30-2011, 08:45 PM
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sorry i didn't read thru the 10 pages but is the $77 for nav traffic and xm radio or just xm radio?
Old 05-31-2011, 04:56 AM
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Originally Posted by con5tant
sorry i didn't read thru the 10 pages but is the $77 for nav traffic and xm radio or just xm radio?
only the xm radio-but after the extra fees it comes to about $88.00
Old 05-31-2011, 09:53 AM
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Originally Posted by nj2pa2nc
I hope you got that in writing or they e-mailed you confirmation on that. You do know that after music royality fees, taxes, etc. that $77.00 is about $88.00
Before your next auto-renewal I would check to see what they plan to charge you. Once they take the money out of your account is very hard to get a refund from them.

Don't worry, I was planning on checking before the renewal anyways...

Thanks for lookin' out though
Old 06-01-2011, 10:58 AM
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The deal lives on

Just got off the phone with XM and told them I wanted to cancel since my renewal invoice showed $44 for 3 months of service.
Without hesitation they offered to renew me again for the $77 per year that I had.

Badda bing, badda boom!

Thanks!!
Old 06-01-2011, 07:40 PM
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xm for $77

I just got the deal for the 2nd year in a row, like everyone else said you have to get through the crappy customer service from a foreign country, stay on hold for at least 15 mins. then speak to someone that can really help, and for 2 bucks I get an invoice mailed to me this year and all coming years, no more auto renewal. My
Old 06-02-2011, 10:59 PM
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here's one for you - got a 3.5 month extension of my xm radio, traffic, weather for
< $11
Old 06-03-2011, 10:35 PM
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Although I traded in my 2005 six speed TL several months ago on a 2011 Nissan 370Z (touring coupe six speed sport) this Forum came through again with the best information around on the XM half price deal. It worked for my 370Z and I've utilized the format suggested on my wife''s 2009 Infiniti G37 sedan (traded in a 2003 TL-s) for two consecutive years now.
I used the 800-347-0600 phone number today to get the half price deal for the 370Z.
Old 06-04-2011, 02:34 AM
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I called today and asked for the $77 promotion and they were forthcoming about it, but I asked if I would keep my premium package at that rate. Apparently the $77 only covers XM, but for $111 you get all the Sirius channels too. I went with $111.
Old 06-04-2011, 09:34 AM
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Did anyone else get this email/hear this news? I got the $77 deal every year since I bought my car in '09, so I am not going to bother with it:



If You Subscribed to Sirius, XM, or Sirius XM Radio
You Could Get Benefits From a Class Action Settlement


Para una notificación en Español, llamar 1-800-760-6247 o visitar www.SatelliteRadioSuit.com
Read this message carefully. Records show you subscribed to Sirius XM Radio. We are sending this e-mail to tell you about the proposed Settlement of a class action that may affect your legal rights. Go to www.SatelliteRadioSuit.com for a detailed notice about the proposed Settlement. There is a class action lawsuit against Sirius XM concerning the July 28, 2008 merger that created Sirius XM. The lawsuit claims this merger violated federal antitrust laws and that Sirius XM raised its prices as a result of the merger. Sirius XM denies it did anything wrong.
Who's Included? You are included in the Class if you were a Sirius, XM, or Sirius XM subscriber anytime from July 29, 2008 to July 5, 2011 and you paid: (1) the U.S. Music Royalty Fee; or (2) a monthly multi-radio charge of $8.99; or (3) a $2.99 monthly Internet access charge if you previously did not pay to access Sirius XM's content over the Internet.
What Does the Settlement Provide? Under this proposed Settlement, Sirius XM has agreed it will not raise the price of its base subscription plan and certain other prices through the end of 2011. Additionally, subscribers with long term plans (excluding lifetime subscriptions) will be permitted to restart their plan at current rates before December 31, 2011. After approval of the Settlement, former subscribers will also be permitted to either (a) reconnect their satellite radio without paying a reactivation fee and receive one month of service at no cost; or (b) receive one month of Sirius XM Internet streaming service at no cost. The estimated value of the Settlement is $180 million. The Settlement does not provide for cash payments to the Class.
How to Get Benefits? Current subscribers scheduled to renew before December 31, 2011 do not need to do anything. Current subscribers who are scheduled to renew after December 31, 2011 and who want to restart their long term plan at current rates as well as former subscribers who want to reconnect service or receive streaming service should go to www.siriusxm.com/blessingclassaction.
What Are Your Options? If you do not want to be legally bound by the Settlement, you must exclude yourself from it. The deadline to exclude yourself is July 5, 2011. If you do not exclude yourself, you will release all claims against Sirius XM concerning any conduct arising out of, based on, or relating to the merger that created Sirius XM. If you stay in the Settlement Class, you may object to it by July 11, 2011. The detailed notice, available at the website or by calling the toll-free number, tells you how to exclude yourself or object. The Court will hold a hearing on August 8, 2011, to consider whether to approve the Settlement and a request by Class Counsel for attorneys' fees and costs up to $13 million, plus interest. You may appear at the hearing, but you don't have to. You may also hire your own attorney, at your own expense, to appear or speak for you at the hearing, but you don't have to.
Do not call or write to Judge Baer for information.
For more information about the Settlement: www.SatelliteRadioSuit.com 1-800-760-6247


Quick Reply: Renew XM Radio for $77 or less for 12 months, Part 7



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