3 FREE extra months of XM/Traffic & Weather
Thread Starter
Burning Brakes
Joined: Jul 2003
Posts: 940
Likes: 305
From: Brooklyn, NY
3 FREE extra months of XM/Traffic & Weather
Only through the shear stupidity of the first XM rep!
They inadvertantly, charged my Amex card, $21, for a pro-rated;(4 months), of Nav./traffic & weather. It wasn't supposed to expire till July 9th. Anyway, after the 1st rep told me that I actually owed $77, I freaked. Demanded to speak to a supervisor.
They actually transferred me to another department, & the rep, sided with me! To appease me, he added an additional 3 FREE months, till October 6th.
Actually offered to renew my XM subscription for $77, without me even asking.
Mine expires on September 15th, so I opted to wait.
So, he deleted the Amex charge, & gave me the bonus.
Some of the reps are actually cordial.
They inadvertantly, charged my Amex card, $21, for a pro-rated;(4 months), of Nav./traffic & weather. It wasn't supposed to expire till July 9th. Anyway, after the 1st rep told me that I actually owed $77, I freaked. Demanded to speak to a supervisor.
They actually transferred me to another department, & the rep, sided with me! To appease me, he added an additional 3 FREE months, till October 6th.
Actually offered to renew my XM subscription for $77, without me even asking.
Mine expires on September 15th, so I opted to wait.
So, he deleted the Amex charge, & gave me the bonus.
Some of the reps are actually cordial.
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