Motorcars Acura in Bedford, OH
03-09-2010, 09:34 AM
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Motorcars Acura in Bedford, OH
Thought I’d share my experience buying and servicing my 2010 TL at Motorcars Acura in Bedford, OH on the Bedford Auto Mile.
I thought I the sales experience was very good overall. I told them what I wanted to pay for the car, and what I wanted for my trade. They met the selling price and came close to the trade-in price. I felt no pressure to buy.
I test drove the TL three times. The second time I brought my family (wife and son) so they could see the car. My usual salesman wasn’t there so we went with another salesman. My son rode in his car seat in the back and the salesman sat in the back too. The salesman, at my son’s request, read to him a couple Thomas the Train books while we drove around. That salesman pretty much was the deal maker there.
The only thing is that I wished they would have showed me the invoice price paperwork as the sales price was based off of dealer invoice. That’s the only complaint I had.
As for getting my car serviced, I brought it in for its first oil change and tire rotation at 7500 miles a couple weeks ago. The service experience was very good. Prompt attention when I arrived and they washed the car too. The waiting area had big couches, free coffee, water, soft drinks and popcorn, satellite TV, and business work stations with phones and internet access for your laptop.
My only complaint was that it was $84 for an oil change and rotation, which I think is high.
Motorcars Acura = ok dealer in my book.
I thought I the sales experience was very good overall. I told them what I wanted to pay for the car, and what I wanted for my trade. They met the selling price and came close to the trade-in price. I felt no pressure to buy.
I test drove the TL three times. The second time I brought my family (wife and son) so they could see the car. My usual salesman wasn’t there so we went with another salesman. My son rode in his car seat in the back and the salesman sat in the back too. The salesman, at my son’s request, read to him a couple Thomas the Train books while we drove around. That salesman pretty much was the deal maker there.
The only thing is that I wished they would have showed me the invoice price paperwork as the sales price was based off of dealer invoice. That’s the only complaint I had.
As for getting my car serviced, I brought it in for its first oil change and tire rotation at 7500 miles a couple weeks ago. The service experience was very good. Prompt attention when I arrived and they washed the car too. The waiting area had big couches, free coffee, water, soft drinks and popcorn, satellite TV, and business work stations with phones and internet access for your laptop.
My only complaint was that it was $84 for an oil change and rotation, which I think is high.
Motorcars Acura = ok dealer in my book.
03-09-2010, 07:39 PM
#3
Drifting
I had (correction - still have) a '92 Legend and lived in a smaller town with no Acura dealer nearby. Took it to the local Honda dealer (who was very good) and had no problems whatsoever with service and one little warranty issue.
I think it depends on the quality of your Honda dealer.
I think it depends on the quality of your Honda dealer.
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