Linmk2

In the latest J.D. Powers Customer Service Index, Acura places higher than Audi, BMW, and Mercedes. This score is based on customers who had to have their vehicles repaired or serviced at a dealership. Both BMW and Mercedes scored below the national average for luxury cars.


2013 U.S. Customer Service Index ranking -- luxury brands
Brand Score
Lexus 862
Cadillac 858
Jaguar 856
Acura 852
Infiniti 848
Audi 846
Luxury Brand Average 846
BMW 842
Lincoln 840
Mercedes-Benz 832
Volvo 830
Land Rover 825


Read more: http://www.autonews.com/article/2013...#ixzz2NTC0uxpc
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g37guy01

So, more people are buying bmws but liking them less? BMW and Mercedes are both doing very well compared to prior years.