Monica Lynn Brown

I am the 2nd owner of my Acura, and purchased it from Carmax. I love this car, but recently due to a paint issue, I decided to run a carfax. It revealed the previous owner leased the vehicle for 2 yrs 9 m. An odo rollback was detected. I purchased my car June 2012, for roughly 24,000. I have no idea how to handle this issue as is. How could the odo get rolled back and the DMV not have put that in their records? I have an appt to bring my car back into carmax because they want to check the issue of the odo. They are saying they bought the car at auction and unaware of any rollbacks. I don't doubt it; however, they should have known.

I am in the legal field, but in no way want to throw that around with anyone. My car hasn't been back to carmax since I purchased it, but instead it goes to the dealer. I know the law, and know what the Federal code says about these types of issues, but I don't know anything about rollbacks. How can this go undetected, or was it just ignored. If it was a lease, I could only speculate as to why the rollback may have been done.
Can anyone give me their perspective on this issue???


06/13/2009
4 Paragon Acura
Woodside, NY
718-392-8882
paragonacura.com

Vehicle offered for sale
07/02/2009
Connecticut
Motor Vehicle Dept.
Holyoke, MA

Vehicle purchase reported
07/03/2009
Paragon Acura
Woodside, NY
718-392-8882

Pre-delivery inspection completed
Window tint installed
07/16/2009
Connecticut
Motor Vehicle Dept.
Madison, CT
Titled or registered as personal lease vehicle
07/16/2009
Connecticut
Motor Vehicle Dept.
Holyoke, MA
Registration issued or renew ed
Vehicle color noted as Red
08/27/2009
Connecticut
Motor Vehicle Dept.
Holyoke, MA
Title #031792609
Title issued or updated
First ow ner reported

11/13/2009
10,669 Paragon Acura
Woodside, NY
718-392-8882
paragonacura.com
Oil and filter changed
Radio/sound system checked
Radio speaker(s) replaced
Tire(s) replaced

12/29/2009
Paragon Acura
Woodside, NY
718-392-8882
paragonacura.com
Vehicle serviced

02/03/2010
14,928
New York
Inspection Station
Emissions inspection performed
Passed safety inspection

02/03/2010
New York
Motor Vehicle Dept.
Richmond Hill, NY
Registration issued or renew ed
Passed safety inspection

05/25/2010
4,724 Inspection Co.
New York
Inspection performed
POTENTIAL ODOMETER ROLLBACK

03/04/2011
9,154 New York
Inspection Station
Passed safety inspection
Passed emissions inspection

02/01/2012
New York
Motor Vehicle Dept.
Richmond Hill, NY
Registration issued or renew ed
Passed safety inspection

04/16/2012
49,112 Auto Auction
Eastern Region
Sold at auction

05/04/2012
49,181 North Carolina
Inspection Station
Raleigh, NC
Passed emissions inspection

05/21/2012
49,232
Dealer Inventory Vehicle offered for sale
05/24/2012
Dealer Inventory Vehicle offered for sale

potmilkz

and this is why you dont buy carmax cars.... either it was a mistake in the paperwork or carfax messed it up.. but you cant change the ODO on the car..

justnspace

iTrader: (1)

clerical error.
there isnt a way to roll back the odo

Monica Lynn Brown

Is there any possible way the computer could have been replaced that controls the odo? I just don't get this whole thing. I hate sounding dumb, which is the main reason I decided to ask those of you who would be able to give me a clearer picture of these carfax/autocheck reports. I wouldn't purchase any other make of vehicle, and love my Acura, but I certainly don't want this to become some dirty little secret when or if I decide to trade it.
I also have an extended warranty on it, and wouldn't want that contract compromised in any way. I guess now that I have posted on this public forum, all the previous statements can be held against me. Just give it to me straight, should I look for a new name and enter the witness protection program with my car?

MSGross

typo while changing titles is my guess... how many miles does it have now? Find out who the previous owner was and call them.

justnspace

iTrader: (1)

this type of clerical error happens all the time on car fax.
we're only human.

there would be no reason to pull out the gauge cluster.

a35tl

The fact that Paragon Acura was involved at some point makes me quite suspicious. They're known to be less than scrupulous.

Mr Marco

Love the name (and the initials, MLB!!!) nothing you have said here is going to void anything. I'm sure CarFox can fix it.

Mr Marco

Coincidence??? Hmmm

emanon256

I was thinking clerical error, but then I noticed this:

Two clerical errors in a row that show the mileage drop and climb based on the dropped amount? That seems to fishy to me. It also looks like the title was re-issued between 02/03/2010 and 05/25/2010, thought it could have been to the same owner. Is there a chance it was returned and re-leased and Paragon rolled back the ODO electronically somehow? They could sell a car with <5,000 miles on it for more than a car with > 15,000.

Personally, I avoid CarMax like the plague. But not sure if this was their fault. Also, I always get a Car Fax before I buy the car. Regardless, I wish you luck.

potmilkz

take apart the odometer, there should be a vin number attached on the backside of the part.. see if that matches the car.

i dont think you can remotely roll back odo..

Mr Marco

Because that probably was reflecting the trip "B" ODO reading. Unless you have looked through the MID on a TL before, it's really hard to push the right sequence of buttons to get the correct reading. Trust me, I've struggled for a while trying to find it and I have two Acuras.

jim_c

How many miles on the vehicle odo now?
Does it seem like the vehicle is "older" or more beat up than it should be?
I think the above post is probably on the right track. There is the "A" mileage and the "B" mileage which could easily be misinterpreted. There is also a huge possibility of a transcription error. BTW, if your car is a base model, you paid a relatively high price. If your car seems to be in good shape and running well, perhaps you are making it a bigger issue than it needs to be. (?)

LADHAR

RollBack is possible
A buddy of mine had 2007 honda accord he bought it at 105000km and put 30000 km on it and he oil changes him self so that km dont get logged

then he took the car to vancouver to a garage where they rolled it back to 108000 km
and sold the car

he gonna do the same thing to his 2009 honda accord
They do it with a computer or something
no one can tell that it was ever rolled back
so it is quite possible

potmilkz

maybe on older cars.. yes.. but for newer cars 2010+ possibly.. i dont think you can.. i know the dealers have the ability to reset the cluster though

vivmike

Owned!

justnspace

iTrader: (1)

you would have to change the odo cluster.
you couldnt roll it back by hand. its digital.

unless they went through the trouble of changing out the cluster......
the car fax states that it was 14k
then it starts over at 4k.

some one forgot the 1 infront of the 4.

for a new-ish car with 14k miles; its far fetched that they changed the cluster.....
It would be more believable if the mileage was at like 300k and then some one changed the cluster to read 80k.

but 14k is still a brand new car mileage.

musty hustla

Considering that potmilkz and LADHAR suggest that dealers or properly equipped garages can roll back odometer's electronically, there's a chance this was done on purpose. The odds of someone confusing A or B trip meter from the odometer twice in a row over a period of 10 months is pretty low.

I recommend tracking down the inspection stations. Hopefully they are connected with a dealer; then you may have a good chance at proving fraud.

Kenstlshawd

iTrader: (2)

Digital odometer can be change. The cluster is remove and hook up to a computer to do it. Not saying that the op's car was tempered with but it can be done.

potmilkz

yes, dealers have the ablility to reset clusters... not sure of hackers did it already.. it is highly unlikely that they would roll 14k to 4k.. serves no purpose to do so.

its a clerical error.. and again what other members have said.. might be that they just misread trip A and B.. people make mistakes.. some dont care and just put down the first mileage number they see.

justnspace

iTrader: (1)

it really doesnt serve a purpose going from 14 to 4k.....
14k is still brand new car.

why would you go through ALL that trouble to roll it back an insignificant amount??

Morrissey25

iTrader: (4)

I find it hard to believe that a car could rack up 10k+ miles in the first three months of ownership. I think the possible mistake was made around 11-13-09 & 02-03-10. The report on 05/25/2010 w/ 4,724 seems about right for a 8-9 month old car.

Lakeshore Silver Phantom

if the car was taken to the service dept., for PDI delivery or inspection or just any service the VIN input with miles could have been mistaken....this leads to a Roll Back notice on car fax and other report histories....track the Vin back through Service and have your Service mgr help you locate National Info on VIN or even local in your area--you can fnd out where the car was serviced and have the ODO inputs corrected

Mr Marco

OP is gone...thread lives on in 4G purgatory.

aIRpeACE

iTrader: (2)

i am confused

emanon256

OP went to Car Max, asked for the Car Fax, and now they are on the bottom of the East River in cement shoes.

potmilkz

vivmike

O w n e d!